Laundry facilities and free WiFi in public areas are available at this smoke-free hotel. Weekly housekeeping is available.
Old Street by Excel Apartments offers 7 accommodations with hair dryers and irons/ironing boards. Accommodations offer separate sitting areas and include desks. Accommodations at this 3.5-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries.
This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. 40-inch LCD televisions come with satellite channels. Housekeeping is provided weekly.
Old Street by Excel Apartments features laundry facilities. Public areas are equipped with complimentary wireless Internet access.
Old Street by Excel Apartments is a smoke-free property.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking available (GBP 35 per day)
Family friendly
In-room kitchen
In-room microwave
In-room refrigerator
Laundry facilities
Living room
Separate bedroom
Separate in-room dining area
Soundproofed rooms
Conveniences
Laundry facilities
Guest services
Housekeeping (weekly)
Accessibility
Hardwood flooring in room
No elevator
More
Smoke-free property
Room amenities
Bathroom
Deep soaking bathtub
Free toiletries
Hair dryer
Private bathroom
Shower
Shower/bathtub combination
Towels provided
Entertainment
40-inch LCD TV with satellite channels
Food and drink
Cookware, dishware, and utensils
Dishwasher
Electric kettle
Kitchen
Microwave
Oven
Refrigerator
Separate dining area
Stovetop
Toaster
More
Desk
Heating
Iron/ironing board
Living room
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Guests can choose to either self-clean the property prior to check-out, or pay an additional cleaning fee of GBP 0 at check-out
Access methods
Access code, private entrance
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A damage deposit of GBP 350 will be collected before check-in.
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: GBP 35 per day
Bed sheets fee: GBP 0 (or guests may bring their own)
Towels fee: GBP 0 (or guests may bring their own)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property is professionally cleaned
We should mention
This property does not have elevators
Property is also known as
Excel Apartments Old Street Apartment London
Excel Apartments Old Street Apartment
Excel Apartments Old Street London
Excel Apartments Old London
StayInn Old Street
Excel Apartments Old Street
Old By Excel Apartments London
Stay Inn Apartments Old Street
Old Street by Excel Apartments Hotel
Old Street by Excel Apartments London
Old Street by Excel Apartments Hotel London
Old Street by Excel Apartments Reviews
Reviews
6.6
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
London is a very expensive city to get somewhere to stay, so this was a really good option for the price. Nice neighborhood around the area with a ton of good restaurant choices. Locals are around the area and sometimes during the week days there were farmers markets/stalls for food here too. Great coffee shop nearby. Was a little far from train stations, 10-15 minute walk to get to the main ones like circle line or elizabeth, but again for this price you are not going to get anything better.
Great apartments these with food on the doorstep, a pub and an all round lovely city aesthetic. Minutes from Old Street, Barbican and Farringdon. Can’t recommend these enough.
Stayed here a couple of times now and I really love it! Great value, wonderful location and a quaint little neighbourhood location. I love the walk to Farringdon in the morning.
Fraser
Stayed 2 nights in Nov 2024
6/10 Okay
Chris
Business traveler
Nov 21, 2024
Liked: Amenities
Disliked: Property conditions & facilities
Nice amount of space but needs a bit of TLC. Heating didn’t work in the bedroom, wall was damaged near the radiator in the living room and shower was very low pressure
Simplistic appartmentbwith one very uncomfortable sofa/bed in the living room
The bedroom radiator was falling when the entrance guardrail was torn off
It has been signaled the day I arrived and no option for fixing has been proposed
The curtains are not solid nor providing sufficient light proy
The check in was a bit of a faff but otherwise the apartment is really good.
The location is great, I know this area a little bit and love going back. There is a supermarket very close by and plenty of bars and restaurants.
It is a little rough around the edges when you look closely (some plug sockets have seen better days and the mattress could do with an upgrade) but the apartment is well appointed.
You could easily spend a few days here and be very satisfied with your choice of accomodation.
The receptionist wasn’t responsible to help us to fix problems of the lock on a timely basis. That resulted we stayed outside of the room for 6 and half hours.
Old street- Stay Inn
It is awful. Avoid it if you can.
Once they have your money, thery will avoid you at all costs. They will not respond to problems after that.
Persoanlly:
Fridge broken
Front door knob broken
2/3 lights in the bathroom don't work
Shower head filthy with grime and limescale. You don't get much water out due to this.
There is no window in the bathroom so there is a lot of mould built up which has gone dark brown and started to bubble. It looks disgusting.
Kick plates around oven broken
One bowl only
One tea spoon only
Chairs in dining room about to break all shake when you sit on them and are lively to collapse.
Curtains are really thin so the room is fully light for 4.30am
Upstairs are very noisey with a thin wooden floor so you hear loud footsteps and the tv/conversations all night. I got no sleep at all.
There is a downpipe running through the bedroom so you are woken up anytime the flats run water or flush the toilet.
There is an ventilation unit outside flat 3 that will go on and off through the night to keep you up.
The pubs outside are okay as most close around 11 so most of the clear up and customers are gone for 12.
There is no lift and a pretty narrow staircase so it is not accessible for impaired or disabled but also pretty difficult if your luggage is heavy.
The pillows and bed are hideous. The pillow cases were yellow (I believe they started as white!)
The hardest part over and above the lack of sleep and hugh volume of dirt is the lack of
I was worried after reading the reviews but was pleasantly surprised. Clean and comfortable. Only recommendation would be the bedroom drawers need fixing but no biggie. Lovely big shower. Lots of stairs to the top floor but no problem if you’re fit. The staff are very friendly
My friend booked a 2-day stay so we could visit and celebrate Christmas with friends and family we have in London please bear in mind we are travelling from
Essex. They cancelled on us on the day of our booking just 10 minutes after our checking-in time while we were 10 mins from the apartment. There is a heartless racist called Amir we had the unfortunate pleasure of dealing with. Their excuse to cancel on us was they didn’t understand why only two people were spending Christmas together and it looked suspicious. We pleaded and pleaded with them to let us stay as it’s Christmas Eve and it will be hard to find another accommodation but they told us it’s not their worry. Please Take Note we have been communicating with them throughout the week including sending our IDs two weeks prior before they decided to cancel. We asked them if they could increase the deposit as we thought it would help with the situation but the manager Amir put the phone down on us and refused to communicate with us any further. He promised we would receive our refund straight away but that was a lie. We have been chasing for a refund and to add insult to injury they are claiming we are not entitled to a refund. How can that be??? They cancelled our booking and we have the whole conversation recorded and now they are refusing to refund us. Customer service is nonexistent and some of them can’t even speak English properly. PLEASE AVOID BOOKING, IT’S A SCAM. Until now they have refused to refund us
Lovely place to stay, comfortable, clean, good kitchen amenities and nice restaurants nearby. We were concerned by some of the reviews but there was nothing at all to be worried about.
Follow the 3 step process as advised a few days before arrival you will get information and access with no problems.
Hold was released on our deposits (2 rooms) with 3 working days.
We needed bedding for one of the rooms (booked as a 2 but not a couple and we needed the sofa bed), this was arranged promptly… but if you do need the sofa bed it is worth booking as 3 people. At time of our booking it wouldn’t have cost more and would have ensured the bedding was already there.
Really friendly and helpful staff on email / phone.