See all properties

Gainsborough Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Gainsborough Hotel

Reception
Exterior
Reception
Reception
Desk, laptop workspace, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Kensington High Street
    ‪11 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Single Room

Single Room | Desk, laptop workspace, free WiFi, bed sheets

Single Room

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Balcony

Double Room, Balcony | Desk, laptop workspace, free WiFi, bed sheets

Double Room, Balcony

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, laptop workspace, free WiFi, bed sheets

Triple Room

  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Budget Double Room

Desk, laptop workspace, free WiFi, bed sheets

Budget Double Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room, Balcony

  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Quadruple Room

Quadruple Room | Desk, laptop workspace, free WiFi, bed sheets

Quadruple Room

  • 178 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Deluxe Double Room

Deluxe Double Room | Desk, laptop workspace, free WiFi, bed sheets

Deluxe Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, Balcony

Single Room, Balcony | Desk, laptop workspace, free WiFi, bed sheets

Single Room, Balcony

  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family Suite, No Windows

Family Suite, No Windows | Desk, laptop workspace, free WiFi, bed sheets

Family Suite, No Windows

  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Double Room

Double Room | Desk, laptop workspace, free WiFi, bed sheets

Double Room

  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Meeting facility

Millennium Hotel and Conference Centre Gloucester London

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.0 out of 5, Very Good, (2100)
$730 nightly
The price is $730 total
includes taxes & fees
Millennium Hotel and Conference Centre Gloucester London

About this property

Gainsborough Hotel

3.5-star hotel in London City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Gainsborough Hotel features tour/ticket assistance and concierge services. Wireless Internet access is complimentary.

Gainsborough Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Gainsborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 487 out of 1004 reviews
Rating 8 - Good. 325 out of 1004 reviews
Rating 6 - Okay. 125 out of 1004 reviews
Rating 4 - Poor. 43 out of 1004 reviews
Rating 2 - Terrible. 24 out of 1004 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Visit

Very clean comfortable room. Situated in quiet neighborhood. Close to public transportation for all needs. Lovely stay. Very nice staff.
Stayed 5 nights in Feb 2025

10/10 Excellent

Feds

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and clean in a quiet area in South Kent. Very good and convenient location. Emerson and Natalia were very helpful. Will stay again in this hotel when in London.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Vincenzo

Traveled with partner
Upset about no windows in a room
Stayed 1 night in Feb 2025

10/10 Excellent

Andre, Waterloo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent standard of room since the refurbishment. Very close to museums and Hyde Park. Brilliant area for evening dining options too.
Stayed 3 nights in Feb 2025

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Could have been perfect!

Nice hotel. Clean and modern. I like it. Issues though. My first room assignment smelled of mold. I have asthma, so this is a no-go. Reception was good about moving me, but I arrived early, so there were options. Why not ozone the room, and, better still, find out the source of the damp and fix it! Your new interiors will last a lot longer if you do. Shower is confusing. Took me 10 frustrating minutes to figure out how to use it without either scalding or freezing myself. I have been to hotels all over the world. This was the most confusing shower controller, ever. Also, the floors are slippery when wet in the bathroom. It says so on the sign. What? They are going to get wet, so provide a better, non-slip bathmat. The room temperature regulator is also confusing. Spent a cold night due to this and there were no extra blankets. With a few simple adjustments, this would be a perfect hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Margaret

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely old building, great location - quiet, safe but very convenient for transport, loads of eateries and museums/ places of interest.
Stayed 1 night in Feb 2025

6/10 Okay

Brian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Great location

Stayed 1 night in Nov 2024

6/10 Okay

Robert

Stayed 1 night in Feb 2025

6/10 Okay

Jack

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Qiong, SOUTHAMPTON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a few minutes from south Kensington station, near the museum. lots of dinning options.
Stayed 1 night in Feb 2025

10/10 Excellent

Giselle Beatriz

Stayed 5 nights in Dec 2024

6/10 Okay

Jeffery

Disliked: Cleanliness, property conditions & facilities
Bathroom had stains on the toilet seat, shower mat in the bathroom was not in any better condition, some of the paneling in the bathroom was broken revealing the plywood, and the faucet looked like it may have had rust forming on it. Location was phenomenal though but I've stayed in better well kept hotel rooms in this city, with more space larger bed a view for cheaper.
Stayed 1 night in Feb 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Abbi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
The hotel had a comfortable bed, friendly staff, and a generally clean and pleasant atmosphere. However, my stay was significantly impacted by a major issue with the windows. The room was extremely cold, and I could feel drafts of wind coming in, which is unacceptable for a reputable hotel. I woke up several times during the night due to the cold. The heating/air conditioner was not functioning, and after reporting the issue and checking that it doesn't work, the receptionist arranged for a portable heater. Unfortunately, it was noisy and ineffective at warming the room. When I expressed my concerns about feeling drafts in what should be a modern hotel, I was told the manager would be informed. Overall, I cannot recommend this hotel due to the poor room conditions and lack of adequate heating.
Stayed 1 night in Feb 2025

10/10 Excellent

Amal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Greet offer and clean place
Stayed 1 night in Feb 2025

8/10 Good

Karen

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Stayed 2 nights in Feb 2025

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far exceeded expectations. Very clean. Helpful staff. Good value for money. Will come again.
Stayed 1 night in Feb 2025

10/10 Excellent

Ellenor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Alistair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good overall (solo traveller)

I was in a single room and it was actually bigger than I expected, though the bathroom was a bit of a squeeze. The bed was comfortable and the temperature control was excellent. The only downside really was a bit of road noise throughout the night (thin windows I guess), a bathroom blind that wouldn't close (sorry for the view neighbours) and the TV counting down and switching itself off every 4 minutes for some reason. Comfortable enough for a few nights.
Stayed 2 nights in Feb 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location and building. Staff were friendly. Comfortable and clean. Did not like the tiny shower or the shower head that kept falling down.
Stayed 3 nights in Feb 2025

4/10 Poor

M

Stayed 1 night in Jan 2025