Gainsborough Hotel

3.5 star property

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Photo gallery for Gainsborough Hotel

Reception
Reception
Reception
Exterior
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Free WiFi

Explore the area

Map
7-11 Queensberry Place, Kennsington, London, England, SW7 2DL
  • Natural History Museum
    ‪4 min walk‬
  • Kensington High Street
    ‪11 min walk‬
  • Hyde Park
    ‪13 min walk‬
  • London (LHR-Heathrow)
    ‪27 min drive‬

Room options

Single Room

8.8 out of 10
Excellent
(55 reviews)
  • 108 sq ft
  • Sleeps 1
  • 1 Twin Bed

Triple Room

9.0 out of 10
Wonderful
(6 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Budget Double Room

8.8 out of 10
Excellent
(26 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Quadruple Room

9.4 out of 10
Exceptional
(6 reviews)
  • 178 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Deluxe Double Room

7.2 out of 10
Good
(5 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Suite, No Windows

7.8 out of 10
Good
(7 reviews)
  • 161 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Double Room

8.8 out of 10
Excellent
(48 reviews)
  • 151 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Gainsborough Hotel

3.5-star hotel in London City Centre
This smoke-free hotel features concierge services, a 24-hour front desk, and tour/ticket assistance. WiFi in public areas is free. Housekeeping is available on request.
Gainsborough Hotel offers 54 accommodations with hair dryers. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided on request.

Gainsborough Hotel features tour/ticket assistance and concierge services. Wireless Internet access is complimentary.

Gainsborough Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 15.95 for adults and GBP 15.95 for children

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV

More

  • Desk
  • Heating
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 15.95 for adults and GBP 15.95 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators

Property is also known as

Gainsborough Hotel Hotel
Gainsborough Hotel London
Gainsborough Hotel Hotel London

Gainsborough Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1029 reviews
Rating 8 - Good. 338 out of 1029 reviews
Rating 6 - Okay. 128 out of 1029 reviews
Rating 4 - Poor. 43 out of 1029 reviews
Rating 2 - Terrible. 25 out of 1029 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Paul R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel in the Sth Kensington museums quarter

Very impressed with this hotel for its location, cleanliness, quality & value. Reception & rooms look like they have recently received modernisation. Great for families visiting the Natural History & Science Museums which are just a short walk away. Also very close to Sth Kensington tube station.
Stayed 1 night in Apr 2025

8/10 Good

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was comfortable and peaceful and extremely convenient for where my conference was, within 5 minutes walk. I was not expecting it to be as nice as the room was and will most certianly return. David.
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a night as was in town for a show at Royal Albert Hall. This was perfect for the night. It is a small hotel, and the room (especially shower) was small, but I didn't need anything more. The lobby is spacious and clean, the staff friendly and helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

NEIL

Stayed 4 nights in Apr 2025

10/10 Excellent

Chun Hei

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended.
Stayed 1 night in Apr 2025

10/10 Excellent

Ingrid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Close to museums and gardens. Had trouble getting luggage up front stairs.
Stayed 1 night in Apr 2025

8/10 Good

Betsy

Liked: Staff & service
The staff was very friendly and accommodating. The room I booked was in the basement and I was unaware it had no windows and was about the the size of a king bed. I do not recommend if you are claustrophobic in any way. The elevator is also very small. I paid extra to move into a room with beautiful high ceilings and a balcony. Traffic noise is loud but it’s a great location close to the museums and restaurants. The floors are creaky and the carpet is stained dirty in areas and one area was very sticky. The bathroom is small but the shower has great water pressure. The bed was comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Nada

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
This is ok if you are not into space. My bathroom was too small. The door could not be left open and to close it, one has to step into the shower. It was odd. Otherwise, Ev thing was ok. May be the carpet is a bit old/dirty. And there is no lift to where my room was. But staff was super helpful and accommodating. I think I am just used to better accommodation. Oh and my towel had a hole in it!!
Stayed 1 night in Apr 2025

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our four night stay at the Gainsborough. We stayed in a budget room down the stairs and it was very comfortable. Lovely large shower and decent sized bedroom. The area is lovely. A quick walk to the Natural history museum and plenty of restaurants to choose from. We would definitely stay here again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Damien

Liked: Cleanliness, room comfort
Stayed 3 nights in Apr 2025

8/10 Good

YUNG CHING

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value for money

Stay there for 2 nights on
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The Gainsborough is located in a very nice, clean, upscale area, and is a very short walk to the South Kensington Underground station. The staff is courteous and accommodating property is very clean and cozy.
Stayed 2 nights in Apr 2025

10/10 Excellent

Cheryl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Gainsborough Hotel! The staff was friendly and welcoming. The breakfast buffet was delicious. Our room was very clean and comfortable. The location was perfect, just a short walk or underground ride from every where we wanted to visit. With the numerous restaurants, pubs, shops and museums close by the location could not be better!
Stayed 7 nights in Mar 2025

6/10 Okay

John

Great location. Looks a lot better from the outside than the inside.
Stayed 1 night in Apr 2025

10/10 Excellent

Elin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Ching

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for short trips or if you are in need of somewhere to crash at night. This is not a luxury experience, but it offers all the basic essentials, which is perfect for my work trip.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Traveled with partner
Liked: Amenities
It was convenient & close to museums, 3 stops from central London. Lovely ambience close by to eat.
Stayed 1 night in Apr 2025

10/10 Excellent

Susan

Liked: Property conditions & facilities
Really nice place to stay. Clean, updated, perfect location to see the sights. If I’m gonna be picky, the shower was too small. I’m an average sized person and I barely fit. However, you don’t visit London to shower!
Stayed 7 nights in Mar 2025

10/10 Excellent

Celina

Traveled with family and small children
Liked: Amenities
Excellent stay, clean confortable triple room. Excellent breakfast. Excellent location to tube,bus, food.
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, walkable, safe, clean, comfortable bed. Didn't like the shower doors, water got through onto the floor.
Stayed 3 nights in Mar 2025

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities
I particularly liked the location.
Stayed 3 nights in Mar 2025

4/10 Poor

Alex

Stayed 1 night in Mar 2025

10/10 Excellent

rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, really nice room with small balcony, briliant location for Natural History Museum, V A etc and Royal Albert Hall, plus South Ken. Would recommend. Staff REALLY nice thank you!
Stayed 1 night in Mar 2025