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Good Hotel London

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Good Hotel London

View from property
2 bars/lounges, rooftop bar
Rooftop terrace
Interior
Premium bedding, in-room safe, desk, free WiFi

Reviews

8.4 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
Royal Victoria Dock, Western Gateway, Royal Docks, London, England, E16 1FA
  • IFS Cloud Royal Docks Station
    2 min walk
  • Al Masar
    1 min walk
  • Royal Victoria DLR Station
    5 min walk
  • London (LHR-Heathrow)
    83 min drive

Room options

View all photos for Good Room

Premium bedding, in-room safe, desk, free WiFi

Good Room

  • 140 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room with Water view (King)

Good Room with Water view (King) | Premium bedding, in-room safe, desk, free WiFi

Good Room with Water view (King)

  • 140 sq ft
  • River view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Good Room with Water view

Premium bedding, in-room safe, desk, free WiFi

Good Room with Water view

  • 140 sq ft
  • River view
  • Sleeps 2
  • 1 Double Bed

View all photos for Good Room (Twin)

Good Room (Twin) | Premium bedding, in-room safe, desk, free WiFi

Good Room (Twin)

  • 140 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for The Best Room with Water view

The Best Room with Water view | Premium bedding, in-room safe, desk, free WiFi

The Best Room with Water view

  • 323 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

ibis London Excel Docklands

Pet friendly
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very Good, (1009)
The price is $96
per night
$116 total
includes taxes & fees
Jan 6 - Jan 7
ibis London Excel Docklands

About this property

Good Hotel London

4-star hotel in Newham
Along with a restaurant, this smoke-free hotel has 2 bars/lounges and a snack bar/deli. WiFi in public areas is free. Other amenities include a rooftop terrace, conference space, and concierge services.
Good Hotel London offers 148 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers, complimentary toiletries, and hair dryers. Housekeeping is provided daily.
The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to 9 meeting rooms and coworking spaces.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a rooftop terrace, multilingual staff, and tour/ticket assistance.

Good Hotel London is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:30 AM and 10:30 AM.
The Living Room - Onsite restaurant.
The Roof Terrace - This beachfront rooftop bar specializes in local cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Languages

English, French, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking within 0.5 miles (GBP 25 per day)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 18.50 per person
  • 2 bars/lounges
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Living Room
  • The Roof Terrace

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 9 meeting rooms
  • Conference space
  • Coworking space

Outdoors

  • Dock
  • On the waterfront
  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 18.50 per person
  • Nearby parking fee: GBP 25 per day (2625 ft away)
  • Rollaway bed fee: GBP 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The property’s seasonal rooftop terrace bar is open in spring and summer from Friday to Sunday, 2-9 PM (weather permitting).

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Good Hotel
Good London
Good Hotel London Hotel
Good Hotel London London
Good Hotel London Hotel London

Good Hotel London Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 518 out of 1006 reviews" "
Rating 8 - Good. 289 out of 1006 reviews" "
Rating 6 - Okay. 108 out of 1006 reviews" "
Rating 4 - Poor. 46 out of 1006 reviews" "
Rating 2 - Terrible. 45 out of 1006 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not great
Okay hotel but it was so tricky to get to because the train which runs right next to the hotel wasn’t running. I do understand this isn’t the hotels fault but it would have been nice to be sent a warning beforehand or told upon check in. I was going to an event that evening and the replacement rail bus wasn’t running so I went to the bus station to find there was no information to get me to where I wanted to go and everyone I asked didn’t know either, so I ended up spending £40 on a taxi. Again not the hotels fault but if this was listed upon time of booking I would have booked somewhere else. The hotel itself was okay, though the shower was luke-warm, and the AC doesn’t get warm as it is capped at a certain temperature, I think these factors are for eco friendly purposes, but this was hell for me because I am always cold and I love a hot shower especially in the cold seasons.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 4 nights in May 2024

6/10 Okay

Stephen

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Rude check in
The room is cosy and well appointed. The check in staff were incredibly rude.
Stayed 1 night in Aug 2024

10/10 Excellent

Terran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun property to visit London. Will definitely come back!
Stayed 7 nights in Aug 2024

4/10 Poor

Stephanie

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Paid for a double bed room but ended up with 2 single beds. There was few plug sockets and the one by the bed did not work.
Stayed 1 night in Aug 2024

8/10 Good

Celeste

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that it was on the waterfront, it had a very nice aesthetic.
Stayed 1 night in Aug 2024

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty little barge style hotel.
Check in was slow.. Enjoyable stay, was noisy outside, i was street side, but i slept really well, beds were really comfy.. just wish there was a tv in room as i was a solo traveller and wasnt much to do after the convention was over. Only one plug for kettle to have a coffee which was under desk. Didnt have breakfast as i felt £46 on hotels.com was too much for 2 nights, so took to getting breakfast opposite at Tesco. £4.50 for a coke!! £6.50 for a beer. Its a pretty looking hotel, very compact and friendly staff. This is still one of my go to hotels in the area.
Stayed 2 nights in Aug 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo Stay
The hotel was in an excellent location, a few minute walk from nearest underground station and from the Passport Office. Really friendly staff on arrival, very comfortable room (no TV which for me is not an issue) and I like the creation of an ironing room on the first floor. Numerous restaurants around the hotel, but a nice bar/restaurant in the hotel. Will stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Faith

Stayed 2 nights in Aug 2024

10/10 Excellent

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night in London
A short overnight stay whilst visiting London. We arrived late in the evening and were pleasantly surprised by this hotel. We really liked it links to charities.
Stayed 1 night in Jul 2024

8/10 Good

Nekeisha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Charming hotel in the docks. Had a lovely view of the docks. Very convenient and loved breakfast at this hotel. Worth every penny! Loved the fact that all profits are given to good cause: the children of Guatemala.
Stayed 1 night in Aug 2024

2/10 Terrible

Claire

Traveled with partner
Disliked: Staff & service, property conditions & facilities
Needs sound proofing someone next door was at it all night, showering toilet flushing the other side they were up tapping all night could hear everything Tiny tiny room window didn’t seem like they were double glazed, stains on the carpet floor , check out 630 am as was awful - do not waste your money
Stayed 1 night in Aug 2024

8/10 Good

MICHAEL

Liked: Cleanliness, staff & service
Good experience with nice views over the River from the bedroom. The room was very small but clean. No tv and limited storage. Bed was comfortable. Shower small but ok. Toilet didn’t flush very well. Staff were generally pleasant and helpful. Didn’t eat so can’t comment but breakfast seemed expensive. DLR wasn’t running so long way from tube Canning Town. Convenient for O2 if using cable car.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a lovely stay at the Good Hotel, convenient for the O2. Staff were friendly and accommodating. Rooms were clean and comfy. Would definitely stay here again
Stayed 1 night in Aug 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was nice except it’s a bit far from tube tho
Stayed 3 nights in Aug 2024

8/10 Good

Louise

Traveled with group
Liked: Cleanliness, room comfort
Good basic room
Good basic room for a 1 night stay. Convenient. I was charged twice though once on the way in then on check out which was paid back over a few days.
Stayed 1 night in Jul 2024

10/10 Excellent

Bogdana

Stayed 1 night in Jul 2024

6/10 Okay

Klavs

Liked: Staff & service
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, room comfort
Great location
Great location to get the cable car and boat down the Thames. Italian and Lebanese restaurants a few yards away that serve late and various food pop ups. Room is minimul and perfect for a traveller like me. Comfy bed and nice bar area (though the rooftop bar was shut due to weather). Good principles with a percentage of profit donated to charity. Would stay again.
Stayed 2 nights in Aug 2024

6/10 Okay

Cathy

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The hotel was ok what let it down was its no TV in all rooms policy which is an based on the fact that rooms have a River Thames view. This is an arrogant assumption as our room had the view of the roof terrace staircase and as you are paying to stay there you should have a choice. It is not made clear when booking and I wouldnt have stayed there if i'd known. The hotel is quite a way out of London and there are not many food outlets around the area. Macdonalds is a 20 minute walk. The other problem is the thumping music coming from the roof terrace on the days we were there.
Stayed 2 nights in Jul 2024

10/10 Excellent

Gavin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant stay- we were at a gig at the 02 and the hotel was in. The perfect location for getting their by cable car.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this hotel but the thing that really antagonises is the insistence on taking a £30 charge, even when you arrive after the restaurant has closed. There’s not even a TV in the room that could be damaged!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Nicola T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab weekend stay. Own distinctive relaxed style. Room small and functional enhanced by lovely view of the dock and cable car. Expect some plane noise however supplied ear plugs worked for me.
Stayed 2 nights in Jul 2024