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Gem Fitzrovia Hotel

4.0 star property

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Photo gallery for Gem Fitzrovia Hotel

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk
Bar (on property)
Front of property
Superior Twin Room | Bathroom | Combined shower/tub, designer toiletries, hair dryer, towels
Bar (on property)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • The British Museum
    ‪3 min drive‬
  • Piccadilly Circus
    ‪5 min drive‬
  • Hyde Park
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪51 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Triple Room

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Single Room

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Superior Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

View from room

Executive Double Room

  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, individually decorated, desk

Executive Twin Room

  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

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The price is $252
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About this property

Gem Fitzrovia Hotel

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 139 square feet (13 square meters) include conference space. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Gem Fitzrovia Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • Highchair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 480 out of 1004 reviews
Rating 8 - Good. 344 out of 1004 reviews
Rating 6 - Okay. 100 out of 1004 reviews
Rating 4 - Poor. 54 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel for the price
Lovely staff, good location, great breakfast, good stay
Stayed 1 night in Jan 2025

10/10 Excellent

Caroline

Stayed 1 night in Jan 2025

8/10 Good

Mohammed

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

6/10 Okay

Verified traveler

Business traveler
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very clean and staff very helpful.
Stayed 1 night in Jan 2025

10/10 Excellent

Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great one night stay
Room and bathroom was new refurbished, super clean. Nice quiet location, close to everything but far away enough we had a great nights sleep.
Stayed 1 night in Jan 2025

8/10 Good

James, Hinckley

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well kept rooms, restaurant and reception. Excellent friendly and professional staff.
Stayed 2 nights in Jan 2025

8/10 Good

gerard

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and nice rooms Breakfast was excellent and staff very attentive
Stayed 3 nights in Jan 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Liked: Great location, helpful and friendly staff, beautiful building, spacious room. Could be better: Breakfast on the second day was chaotic, probably needed more staff and there was less choice. However, the day before it was great.
Stayed 2 nights in Jan 2025

2/10 Terrible

Mirelli

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Shana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

10/10 Excellent

JEONGHO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

Angel

Stayed 4 nights in Dec 2024

8/10 Good

Angel

Traveled with partner
Liked: Cleanliness, staff & service
Decent property, great location. Staff at the restaurant were very kind and accommodating. Noisy as it’s an old building, had a family stay in the rooms nearby and we could hear knocking and walking around frequently. Great location and free breakfast so it was a good experience.
Stayed 3 nights in Dec 2024

10/10 Excellent

Joy

Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Small beds , no place to keep your baggage
Stayed 3 nights in Dec 2024

10/10 Excellent

YOKO

Stayed 5 nights in Dec 2024

6/10 Okay

Duncan

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Tired
Chose the hotel because of it’s location and price due to an offer. Felt the hotel was a little tired and our room was on the lower ground floor which interestingly meant we heard the tube going by.
Stayed 1 night in Dec 2024

4/10 Poor

Michelle

Stayed 9 nights in Dec 2024

10/10 Excellent

siobhan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Desmond

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

Peter

Traveled with partner
Liked: Cleanliness
Great location, just off the busy streets. Reception and service friendly and helpful - Lovely hotel, clean spacious room although surprised no complementary bottle(s) of water ? Breakfast was excellent with more than enough choice. Overall a comfortable pleasant stay and would certainly stay again and recommend.
Stayed 1 night in Dec 2024

10/10 Excellent

Abigail Amanda

The staff were kind and helpful
Stayed 6 nights in Dec 2024

10/10 Excellent

Amandeep

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024