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Gem Fitzrovia Hotel

4.0 star property

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Photo gallery for Gem Fitzrovia Hotel

Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated
Front of property
Exterior
Lobby
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
20-28 Bolsover Street, London, England, W1W 5NB
  • The British Museum
    ‪15 min walk‬
  • Piccadilly Circus
    ‪19 min walk‬
  • Hyde Park
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪36 min drive‬

Room options

View all photos for Superior Twin Room

Superior Twin Room | View from room

Superior Twin Room

9.0 out of 10
Wonderful
(16 reviews)
  • 161 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Triple Room

9.0 out of 10
Wonderful
(2 reviews)
  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single Room

Superior Single Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Single Room

9.0 out of 10
Wonderful
(2 reviews)
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Double Room

Superior Double Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

8.6 out of 10
Excellent
(46 reviews)
  • 161 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Double Room

View from room

Executive Double Room

8.6 out of 10
Excellent
(4 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | 1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Executive Twin Room

8.0 out of 10
Very good
(3 reviews)
  • 194 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Single Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Twin Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Triple Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Executive Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Executive Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

1 bedroom, hypo-allergenic bedding, in-room safe, individually decorated

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn London - Regent's Park by IHG

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.3 out of 5, Excellent, (1002)
$350 nightly
The price is $350 total
includes taxes & fees
Holiday Inn London - Regent's Park by IHG

About this property

Gem Fitzrovia Hotel

4-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Gem Fitzrovia Hotel offers 86 air-conditioned accommodations with safes and complimentary newspapers. Each accommodation is individually decorated. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and 3 meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 139 square feet (13 square meters) include conference space. This family-friendly hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Gem Fitzrovia Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 10:30 AM.
XX-XXVIII Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, French, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 10:30 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • XX-XXVIII Restaurant

Family friendly

  • High chair
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • 139 square feet of conference space
  • 3 meeting rooms
  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Check-in hours are 3PM - Midnight on Friday and Saturday.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Fitzrovia Grange
Grange Fitzrovia
Grange Fitzrovia Hotel
Grange Fitzrovia Hotel London
Grange Fitzrovia London
Grange Fitzrovia Hotel London, England
Hotel Grange Fitzrovia
Fitzrovia Hotel
Grange Fitzrovia
Gem Fitzrovia Hotel Hotel
Gem Fitzrovia Hotel London
Gem Fitzrovia Hotel Hotel London

Gem Fitzrovia Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 506 out of 1003 reviews
Rating 8 - Good. 336 out of 1003 reviews
Rating 6 - Okay. 94 out of 1003 reviews
Rating 4 - Poor. 45 out of 1003 reviews
Rating 2 - Terrible. 22 out of 1003 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gary

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Location of the hotel was amazing! Customer service not so good- had to ask where & when breakfast was.
Stayed 1 night in Mar 2025

10/10 Excellent

Cynthia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My daughter recommended this hotel after visiting with her family. We decided to book here too and were not disappointed. The location was perfect! Close to the train station and to major areas of London. The staff were outstanding and very welcoming. We had the breakfast and the food was delicious and fresh. Would stay here again without hesitation.
Stayed 2 nights in Mar 2025

8/10 Good

Isabella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great, would stay again.

We enjoyed are stay, location was great, the staff were always ready to help. Very friendly. We didn't use breakfast or dinner so cant comment on that. The beds were comfy. The only thing that we thought could be improved were the windows were sash so hard to open and the heating was full on. Lifts were cool!
Stayed 2 nights in Mar 2025

10/10 Excellent

Stacy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Stay

From the moment we arrived the service was very good throughout our stay. Staff are very helpful and very professional and our room was immaculate. Breakfast was also very good so should I visit London again then I certainly wouldn’t hesitate to come back here.
Stayed 1 night in Mar 2025

8/10 Good

Roxanne

Traveled with family
Liked: Cleanliness, staff & service
Great location, great breakfast, reasonable price, lovely staff, especially the restaurant staff
Stayed 2 nights in Mar 2025

6/10 Okay

Angela

Traveled with family
Liked: Cleanliness

Night Before Hospital Visit

Smooth checkin. Room was OK, small and compact but we only need the room for a night. Beds were very hard. Bathroom huge by comparison. Medicore tea tray.
Stayed 1 night in Mar 2025

8/10 Good

Sandy

Liked: Cleanliness, property conditions & facilities, room comfort

Enjoyable stay

The room was good except the tap was very loose, the air con wasn't working and the floors were very creaky.
Stayed 4 nights in Mar 2025

10/10 Excellent

Caroline

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always a pleasure to stay here.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel provides a comfortable room and excellent bathroom facilities. Breakfast is good.Staff unobtrusive , polite, helpful.
Stayed 1 night in Mar 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

glyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big room
Stayed 1 night in Mar 2025

8/10 Good

Adam

Stayed 1 night in Feb 2025

10/10 Excellent

Lesley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 2 nights in Feb 2025

10/10 Excellent

Pamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem Fitzrovia Hotel stay

The hotel was really clean and really quiet, I would recommend this hotel. The location is also great.
Stayed 1 night in Mar 2025

10/10 Excellent

Frances

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Needed a room at short notice and this did the trick. No complaints. We had to leave just before 7am so unfortunately didn’t benefit from the breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Hiro

Stayed 1 night in Feb 2025

8/10 Good

deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Sujit

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfotable affordable room with friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Stayed 2 nights in Feb 2025

4/10 Poor

Asha

Stayed 5 nights in Feb 2025

10/10 Excellent

Cathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, good breakfast, walkable location - close to Euston, Regent's Park, Warren Street tube stations. Superior double room was spacious and comfortable, very quiet, good shower and bath. Room was quite warm but the windows could be opened. Mixer tap could be a bit temperamental, making it difficult to get cold water at times.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mien Ngee

Stayed 1 night in Feb 2025

10/10 Excellent

Tracy, Sudbury

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Literally 5 mi walk from Great Portland st tube, and 10 mins from Oxford Circus, really good location, plenty food putlets if you dont want to eat in hotel. Comfortable beds, well stocked bathroom, really good location for London sights.
Stayed 1 night in Feb 2025