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Gem Strathmore Hotel

4.0 star property

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Photo gallery for Gem Strathmore Hotel

Bar (on property)
Front of property
Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lounge
View from room

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
41 Queens Gate Gardens, London, England, SW7 5NB
  • Imperial College London
    ‪4 min walk‬
  • Natural History Museum
    ‪5 min walk‬
  • Victoria and Albert Museum
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪34 min drive‬

Room options

View all photos for Quadruple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Quadruple Room

  • 377 sq ft
  • City view
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Superior Double Room

Superior Double Room | View from room

Superior Double Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Superior Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Twin Room

  • 172 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Single Room

Superior Single Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Single Room

  • 86 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Executive Double Room

Executive Double Room | Street view

Executive Double Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Twin Room

Executive Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • 215 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Triple Room

  • 323 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

Exterior

Radisson Blu Hotel, London South Kensington (formerly Vanderbilt)

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.2 out of 5, Very Good, (1000)
The price is $187
per night
$225 total
includes taxes & fees
Mar 6 - Mar 7
Radisson Blu Hotel, London South Kensington (formerly Vanderbilt)

About this property

Gem Strathmore Hotel

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and a business center.
Gem Strathmore Hotel offers 77 accommodations with safes and complimentary newspapers. Flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers a library, multilingual staff, and tour/ticket assistance.

Gem Strathmore Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gem Strathmore Hotel has a restaurant serving breakfast only.
24-hour room service is available.

Languages

Czech, English, Estonian, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Slovak

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Onsite parking includes off-street options

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 19.50 to 24.50 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Library

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • No elevator
  • Well-lit path to entrance

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 24
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 19.50 to 24.50 per person
  • Early check-in fee: GBP 24 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Grange Strathmore
Grange Strathmore Hotel
Grange Strathmore Hotel London
Grange Strathmore London
Strathmore Grange
Grange Strathmore Hotel London, England
Hotel Grange Strathmore
Strathmore Hotel
Grange Strathmore
Gem Strathmore Hotel Hotel
Gem Strathmore Hotel London
Gem Strathmore Hotel Hotel London

Gem Strathmore Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 346 out of 982 reviews
Rating 8 - Good. 397 out of 982 reviews
Rating 6 - Okay. 160 out of 982 reviews
Rating 4 - Poor. 57 out of 982 reviews
Rating 2 - Terrible. 22 out of 982 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

SUSANNAH

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Used this hotel for a conference. Perfectly situated and was lovely.
Stayed 1 night in Nov 2024

4/10 Poor

Deborah

Stayed 1 night in Oct 2024

8/10 Good

dawn

Traveled with group
Liked: Property conditions & facilities
Rugby stayover
Excellent stay and quiet.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Robbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Fredrik

Business traveler
Disliked: Room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Paul

Stayed 2 nights in Nov 2024

10/10 Excellent

julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely hotel to stay in will definetly be booking again clean friendly good food excelent
Stayed 1 night in Oct 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Beth

Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Really enjoyed our stay. Our room was comfortable and very clean. We enjoyed our meal at the bar and the staff were very helpful and efficient.
Stayed 1 night in Oct 2024

4/10 Poor

Jon

Liked: Cleanliness, staff & service
Disliked: Room comfort
Uncomfortable basement room...
Given a basement room. Annoying clanking or dripping in the ceiling from air-con late at night. Uncomfortably hard bed. Loud, shouty hotel decorators outside our windows at 7am.
Stayed 1 night in Oct 2024

8/10 Good

Sarah

Liked: Staff & service
Disliked: Cleanliness
Good
Lovely hotel but not overly clean in the room if you’re looking in the corners etc. Could do with a few revamps to get up to 4 star standard. Also, the room was extremely hot. A fan was provided though. Good location though for what we wanted to do in London, and I would return. Thank you
Stayed 1 night in Oct 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value and courtesy staff
Great value, courtesy staff, and vegetarian/vegan focused dinning options.
Stayed 2 nights in Oct 2024

8/10 Good

Anita

Traveled with group
Liked: Staff & service, property conditions & facilities, room comfort
The staff was sweet and helpful. The food was good, good service. There was some rubbish left in the hallway when I got there, and the first day it was picked up after I asked, and the second day it was not They could use more variety in pillows, They were a bit hard. I could hear everything in my room from the other room, including farts, and every word in a conversation, that was uncomfortable, perhaps they should provide white noise machines. Lastly it's uncomfortable to hear the news all day and music in the lounge. The lounge was loverly except for that. Perhaps news with captions, but no volume?
Stayed 2 nights in Oct 2024

10/10 Excellent

Felix

Stayed 1 night in Sep 2024

10/10 Excellent

Minru

Stayed 1 night in Oct 2024

8/10 Good

Gwen, San Antonio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were young and seemed somewhat inexperienced. However, they were very attentive and helpful - to the best of their ability. The exterior of the property is under renovation, I wonder if it is under new management with a new staff. The location and proximity to the metro couldn’t be better. I am a solo traveler, and my room was tiny, but very clean and Had everything I needed. I used the laundry service, had tea in the bar but skipped the breakfast because it was expensive and I found another English breakfast right around the corner. I frequented the pub that is a three minute walk. Good food, good beer, and seemed popular with the locals.
Stayed 3 nights in Oct 2024

8/10 Good

Robyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed with a family of four. We had a room on the 1st floor (above ground level) and the room was more than adequate for our purposes. Staff was incredible friendly. The hotel itself is not modern, so if that is what you are looking for you won't find it. That said, the hotel was once a large mansion and exudes old world charm. There is a lovely reception/bar area that is cozy and well-staffed. I loved my stay here and it is less than 5 min. walk from Glouster Road station. Tons of restaurants and shopping nearby. Easy to walk to many neighborhoods in central London. Also, 2 min. from the Natural History museum.
Stayed 4 nights in Oct 2024

2/10 Terrible

Angela

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Junior Receptionists need Training please
The reception is unprofessional. The young white man who was at Reception when I checked in did not bother to inform me that workers were literally on a scaffold outside my window. Imagine my surprise. When I raised the issue the next day he started giggling. Honestly, like a teenager. I would have been happy with a reassurance that he won’t surprise any more female guests. On a more practical level, I had to keep my curtains shut until 4pm when the workers left. No light could come through. Like a dark shoebox. There’s no huge surplus of light in the UK anyways. On departure I requested a printout of the paid receipt. I was told because I booked through the Hotels.com site it would be a break of my personal data! However, I had many times been through the process with other hotels. I jnsisted. The manager came. She immediately printed the receipt snd apologised. My view is that the junior Receptionists need further training.
Stayed 1 night in Oct 2024

10/10 Excellent

MAXIM, Concord

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay. The location is convenient, the room was clean and comfortable, and the staff were attentive and welcoming.
Stayed 3 nights in Oct 2024

8/10 Good

Helena

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Good, quiet room, but shower was just too tight. Could hardly bend over to get bath soap, no shelving in shower.
Stayed 4 nights in Oct 2024

10/10 Excellent

LISA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bath was a bit tired, snd high to step up into for showering. Nice bedding and towels, great amenities, frindly staff. 10 minute walk to pubs, restaurants, cafes and RAH, and tube
Stayed 2 nights in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Strathmore
This was a lovely hotel in a great location for the Albert Hall. The room was clean and quiet the breakfast was lovely too. The only suggestion I would make would be to have thicker duvets now the weather has changed. The stay was great and the staff were excellent.
Stayed 1 night in Sep 2024