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Grosvenor House Suites

5.0 star property

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Property entrance
Mayfair Penthouse | Living area | 51-inch flat-screen TV with digital channels, TV, books
Grosvenor Penthouse | Living room | 51-inch flat-screen TV with digital channels, TV, books
Kensington Penthouse | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Knightsbridge Penthouse | Living area | 51-inch flat-screen TV with digital channels, TV, books

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Pet friendly
  • Parking available
  • Gym
  • Breakfast available
  • Room service

Explore the area

Map
Park Lane, (corner of Mount Street), London, England, W1K 7TN
  • Hyde Park
    ‪2 min walk‬
  • Marble Arch
    ‪7 min walk‬
  • Oxford Street
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Knightsbridge Penthouse

Knightsbridge Penthouse | Living area | 51-inch flat-screen TV with digital channels, TV, books

Knightsbridge Penthouse

  • 3961 sq ft
  • 4 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Kensington Penthouse

Kensington Penthouse | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Kensington Penthouse

  • 4306 sq ft
  • 4 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for Grosvenor Penthouse

Grosvenor Penthouse | Living area | 51-inch flat-screen TV with digital channels, TV, books

Grosvenor Penthouse

  • 4822 sq ft
  • 5 bedrooms
  • 1 bathroom
  • Park view
  • Sleeps 10
  • 4 King Beds and 2 Twin Beds

View all photos for Studio Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Studio Suite

  • 377 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Superior Suite

Fridge, microwave, oven, stovetop

Two Bedroom Superior Suite

  • 1220 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Mayfair Penthouse

Mayfair Penthouse | Living area | 51-inch flat-screen TV with digital channels, TV, books

Mayfair Penthouse

  • 3983 sq ft
  • 4 bedrooms
  • 1 bathroom
  • City view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for City Suite

51-inch flat-screen TV with digital channels, TV, books

City Suite

  • 1884 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Hyde Park Suite

51-inch flat-screen TV with digital channels, TV, books

Hyde Park Suite

  • 2400 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 8
  • 3 King Beds and 2 Twin Beds

View all photos for One Bedroom Park Suite

Egyptian cotton sheets, premium bedding, minibar, in-room safe

One Bedroom Park Suite

  • 592 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

One Bedroom Deluxe Suite

  • 710 sq ft
  • 1 bedroom
  • 1 bathroom
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

View all photos for Two Bedroom Park Suite

Fridge, microwave, oven, stovetop

Two Bedroom Park Suite

  • 1023 sq ft
  • Studio
  • 1 bathroom
  • Park view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Westminster Suite

Westminster Suite | Living area | 51-inch flat-screen TV with digital channels, TV, books

Westminster Suite

  • 1970 sq ft
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for Studio Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Studio Deluxe Suite

  • 517 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Serpentine Suite

Serpentine Suite | Living area | 51-inch flat-screen TV with digital channels, TV, books

Serpentine Suite

  • 1701 sq ft
  • 1 bedroom
  • 1 bathroom
  • Park view
  • Sleeps 6
  • 2 King Beds and 2 Twin Beds

View all photos for One Bedroom Superior Suite

51-inch flat-screen TV with digital channels, TV, books

One Bedroom Superior Suite

  • 538 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Two Bedroom Deluxe Suite

51-inch flat-screen TV with digital channels, TV, books

Two Bedroom Deluxe Suite

  • 1238 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Three Bedroom Superior Suite

Three Bedroom Superior Suite | Living area | 51-inch flat-screen TV with digital channels, TV, books

Three Bedroom Superior Suite

  • 1399 sq ft
  • Studio
  • 1 bathroom
  • Sleeps 7
  • 2 King Beds and 2 Twin Beds

Similar properties

Exterior

Mayfair House

  • Kitchen
  • Washer
  • Dryer
  • Free WiFi
4.2 out of 5, Very Good, (161)
The price is $808
per night
$970 total
includes taxes & fees
Apr 11 - Apr 12
Mayfair House

About this property

Grosvenor House Suites

5-star aparthotel in London City Centre
This smoke-free aparthotel features a 24-hour fitness center, valet parking, and spa services. WiFi in public areas is free. Other amenities include 24-hour room service, concierge services, and dry cleaning. Each apartment boasts a deep soaking tub and offers free WiFi and a kitchen. Conveniences include an all-in-one washing machine and dryer and a dining area, and guests will appreciate thoughtful touches like an espresso maker and bathrobes.
Grosvenor House Suites offers 130 accommodations with all-in-one washer/dryers and minibars. Accommodations offer separate sitting areas and include dining tables. Beds feature Egyptian cotton sheets and premium bedding. 51-inch flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 5-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and bidets.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the aparthotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Grosvenor House Suites features a 24-hour fitness center, spa services, and multilingual staff. Public areas are equipped with complimentary wireless Internet access. This luxury aparthotel also offers tour/ticket assistance, concierge services, and a fireplace in the lobby. Onsite parking is available (surcharge).

Grosvenor House Suites is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

Arabic, English, Filipino, French, German, Italian, Polish, Portuguese, Russian, Spanish

Property amenities

Pool/Spa

  • In-room massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (GBP 60 per day)

Family friendly

  • Babysitting (surcharge)
  • Children stay free (see details)

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Espresso maker
  • Freezer
  • Microwave
  • Oven
  • Refrigerator
  • Stovetop
  • Toaster

Dining

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 42 to 42 for adults and GBP 16 to 16 for children
  • Dining table
  • Minibar
  • Private picnics
  • Room service (24 hours)

Bedrooms

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Rollaway/extra bed: GBP 96 per night

Bathroom

  • Bathrobes
  • Bidet
  • Children's robes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Fireplace in lobby
  • Separate dining area
  • Separate sitting area

Entertainment

  • 51-inch flat-screen TV with premium digital channels
  • Books
  • Pay movies

Laundry

  • All-in-one washer/dryer
  • Dry cleaning/laundry service
  • Laundry detergent
  • Laundry facilities

Work spaces

  • Desk chair
  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Pet friendly
  • Welcoming cats and dogs only
  • Fee: GBP 18 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Grab bar in bathtub
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • 24-hour front desk
  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Housekeeping (daily)
  • Iron/ironing board
  • Luggage storage
  • Multilingual staff
  • Phone
  • Porter/bellhop
  • Safe
  • Safe at front desk
  • Tour and ticket assistance
  • Turndown service

Location highlights

  • Near a health/beauty spa
  • Near a metro station
  • Near a train station
  • Near an outlet shopping mall

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Casino nearby

Safety features

  • Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Security system
  • Window guards

General

  • 1 building
  • 130 units
  • 7 floors
  • Bicycle rentals
  • Connecting units available
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 18 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 96.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 42 to 42 for adults, and GBP 16 to 16 for children
  • Valet parking fee: GBP 60 per day
  • Pet fee: GBP 18 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 96.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Grosvenor House Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 34 out of 59 reviews
Rating 8 - Good. 13 out of 59 reviews
Rating 6 - Okay. 7 out of 59 reviews
Rating 4 - Poor. 2 out of 59 reviews
Rating 2 - Terrible. 3 out of 59 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities
Spacious suites, excellent staff, very good breakfast included
Stayed 7 nights in Mar 2024

8/10 Good

Adel, Zahra

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very quiet, helpful stuff .
Stayed 8 nights in Aug 2023

8/10 Good

David

Traveled with partner, Traveled with family
Liked: Cleanliness, property conditions & facilities
Nice location
Stayed 7 nights in Nov 2022

10/10 Excellent

ABDULAZIZ

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Concierge were quite friendly specifically Paolo from Italy. Moreover, reception was helpful and provide me with late checkout.
Stayed 7 nights in Feb 2020

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2020

6/10 Okay

Omar

Traveled with group
Liked: Room comfort
Not bad
The hotel has a great location. But I did not like the breakfast system, my reservation was including the breakfast but I paid extra cash in check out. In general I’m a big fan of Jumeirah hotels, however I will not stay at the Grosvenor hotel again. I felt I paid a big amount of money for nothing. Sorry but this is my feelings.
Stayed 7 nights in Nov 2019

10/10 Excellent

Taibah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 10 nights in Nov 2019

10/10 Excellent

Chularatana

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 12 nights in Nov 2019

6/10 Okay

Mazen

Disliked: Cleanliness
Stayed 10 nights in Mar 2019

10/10 Excellent

Thamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing Staff
Amazing staff and service, great location, all the staff were helpful specially Loubna at the reception and all of the Concierge staff. They will make you feel as part of a family
Stayed 8 nights in Mar 2019

8/10 Good

jaber

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Nov 2018

10/10 Excellent

Verified traveler

Stayed 10 nights in Oct 2018

6/10 Okay

MOHAMMED

Really good
Really nice hotel I liked everything except that I booked park view and didn’t get it.
Stayed 8 nights in Aug 2018

8/10 Good

Arnaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful with some problems
All very good except for the fact that a man came in our room with a "NON DISTURB" sign in the door. My wife was in bed and had to scream... In my view, for the price they charge, the restaurant should have more well prepared professionals even if they are quite nice and polite. Having said that, I still would return as the facilities and location are wonderful. I am sure the management will do their utmost to correct the problems.
Stayed 14 nights in May 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2018

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Sultan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2017

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business Stay at the Grosvenor Suites
Having spent most of the month of May travelling across three continents I wanted a hotel with a "home away from home" feel and my usual spots were fully booked. I chose the Grosvenor House suites and it ticked all the boxes particularly in respect of the excellent guest service, value for money, centrality of location and spaciousness. We were upgraded to a well stocked, light and airy 2 Bedroom apartment which was cleaned daily and refreshed every evening. Would have loved a room overlooking the park but I guess you cannot have everything!

10/10 Excellent

VICTOR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELLENT!!!

6/10 Okay

Raghunandan

Liked: Staff & service, property conditions & facilities, room comfort
London
Room Service was extremely expensive one pasta was £30 pounds. It's more like 7 star prices but unheard of by them as well. Mini bar bill of 6 non alcoholic things was £81.

8/10 Good

Salman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Fatma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Safe in London
Very secure and top notch service! Access to the hotel is only for staying guests and their visitors.

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best stay
Amazing hotel and service

10/10 Excellent

Marcia , Seattle, United States of America

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, superb staff, beautiful room!
Our beautiful accommodations and the exceptional service from hotel staff made this the memorable time in London we had hoped for on this special birthday trip with family. This was our second time staying at the Grosvenor House Suites and we will always return when in London. They make it feel like home!

10/10 Excellent

David, US

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for family
Big rooms, view over the park (pay for the park view room), extraordinary staff, super convenient location, simple but critical amenities (washer dryer!) and service, service, service. If you're on business, brought the family and are there for a week plus, there is no better value in London. Truly a place where a high price delivers a higher return.