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Hampton by Hilton London Docklands

3.5 star property

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Photo gallery for Hampton by Hilton London Docklands

Relax in our spacious lobby, featuring a central seating area, large flat-screen TV, and reception desk for easy check-in.
Experience the Hampton's sleek entrance with large windows and a prominent glass door.
Stay fit and active in our well-equipped gym with a range of exercise equipment, including dumbbells, a bench press, and a stationary bike.
Relax in our welcoming lobby, featuring a reception area, comfortable seating, and natural light.
Two beds and a larger bed with a headboard, nightstands, and lamps, set against a backdrop of a city view.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Bar
  • Gym
  • Air conditioning

Explore the area

Map
Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪6 min walk‬
  • O2 Arena
    ‪6 min drive‬
  • Westfield Stratford City
    ‪10 min drive‬
  • London (LCY-London City)
    ‪14 min walk‬

Room options

View all photos for Twin Room, Accessible

Twin Room, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, Accessible

7.6 out of 10
Good
(8 reviews)
  • 278 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

In-room safe, desk, laptop workspace, blackout drapes

Deluxe Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Living area | Flat-screen TV

Room, 1 Queen Bed

8.8 out of 10
Excellent
(28 reviews)
  • 218 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 1 Queen Bed

Family Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout drapes

Family Room, 1 Queen Bed

8.6 out of 10
Excellent
(17 reviews)
  • 257 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Twin Room

Twin Room | In-room safe, desk, laptop workspace, blackout drapes

Twin Room

9.2 out of 10
Wonderful
(15 reviews)
  • 218 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible

Room, 1 Queen Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Queen Bed, Accessible

8.0 out of 10
Very good
(8 reviews)
  • 233 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Accessible Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Accessible Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Corner Queen Room

In-room safe, desk, laptop workspace, blackout drapes

Corner Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room

In-room safe, desk, laptop workspace, blackout drapes

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Queen Family Room

In-room safe, desk, laptop workspace, blackout drapes

Queen Family Room

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 Queen Bed

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About this property

Hampton by Hilton London Docklands

3.5-star hotel in Docklands
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, self parking, and a business center are onsite. Housekeeping is available on request.
Hampton by Hilton London Docklands offers 209 accommodations with laptop-compatible safes and safes. Flat-screen televisions are featured in guestrooms. Bathrooms include showers and complimentary toiletries.

This London hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This eco-certified hotel also offers a fitness center, multilingual staff, and laundry facilities. Parking is available onsite for a surcharge.

Hampton by Hilton London Docklands is a smoke-free property.

A complimentary on-the-go breakfast is served each morning between 6 AM and 10 AM.
Hampton by Hilton London Docklands has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Elevator (39 inch wide door)
  • Grab bar near toilet (28 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (29 inches high)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 7 floors
  • Banquet hall
  • Built in 2017
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Third party payments are not accepted.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton London Docklands Hotel
Hampton Hilton Docklands Hotel
Hampton Hilton London Docklands
Hampton Hilton Docklands
Hampton by Hilton London Docklands Hotel
Hampton by Hilton London Docklands London
Hampton by Hilton London Docklands Hotel London

Hampton by Hilton London Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 542 out of 1006 reviews
Rating 8 - Good. 308 out of 1006 reviews
Rating 6 - Okay. 83 out of 1006 reviews
Rating 4 - Poor. 38 out of 1006 reviews
Rating 2 - Terrible. 35 out of 1006 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service, property conditions & facilities

Hilton London

Hotel was ok, in a decent area near the tube stop. We were staying for 2 nights and we couldn’t have a shower or even flush the toilet after the first night as there was no water, this also affected breakfast the next morning as there was no drinks available at all. This cannot be helped and I completely understand but we didn’t have an apology or any communication regarding this. Luckily the water was fixed and we were able to shower in the evening. The reception staff were polite but the staff at breakfast were exceptionally rude, there was one lady, called Rosi I believe, that was polite. I would avoid this hotel in future. We went for the weekend to celebrate our daughter’s birthday and i felt it tainted the day a little.
Stayed 2 nights in Apr 2025

2/10 Terrible

Blanca

Disliked: Cleanliness, staff & service, property conditions & facilities
They stole my wedding ring from my room 170 on April 12, 2025. I gave the key in reception and when i notice that I was not wearing my ring I returned to the hotel inmmidately. Somebody was in the room and the ring wasn't any more. I had pictures the night before wearing the ring. I sepent one one night i thet hotel and they gave me a disable room.
Stayed 3 nights in Apr 2025

10/10 Excellent

Christine

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel

Clean and Comfortable place to stay for 1 night we stayed!
Stayed 1 night in Jan 2025

8/10 Good

Gavin

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location next to Excel, City Airport and Docklands. Easy 5.min walk to DLR (check service disruption for weekends). Nice modern bathroom, comfy bed. Did have a slight issue with lights being temperamental but ultimately did not cause us issue as in the morning, reported to front desk. Breakfast is plentiful, lots of options,.Sausages a bit bland but loved the waffle machines. Some of the breakfast staff a little abrupt but I guess they have to deal with all sorts of people. Would recommend hotel at the right price
Stayed 1 night in Apr 2025

6/10 Okay

Adam

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

fadesola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

Nowshad

Traveled with family
Liked: Cleanliness, property conditions & facilities
Check in for bookings should not be 3pm & later
Stayed 3 nights in Apr 2025

6/10 Okay

Lee

Liked: Cleanliness, staff & service
We had a nice room, in the corner overlooking the dock. The aircon had been disabled, and I had to argue to get it turned back on. The worst thing though was the mattress, which was really uncomfortable, creaked every time you moved, and felt like it should be replaced. Room 433
Stayed 1 night in Apr 2025

6/10 Okay

elvin

Stayed 1 night in Mar 2025

8/10 Good

Nicole

Stayed 2 nights in Mar 2025

6/10 Okay

Leslieann

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025

2/10 Terrible

Adrian

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for girls weekend away - concert at the o2. Location not great but still felt safe. Just needed a taxi in the evening to get about but walking fine in the day. Hotel clean and welcoming - room just what we needed. Breakfast fine.
Stayed 1 night in Feb 2025

6/10 Okay

Donna

Stayed 2 nights in Mar 2025

10/10 Excellent

Kane

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wkd

Class
Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight stay for the o2

The check in was speedy really nice room and the breakfast in the morning was brilliant
Stayed 1 night in Mar 2025

4/10 Poor

BD

Stayed 3 nights in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kieran

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Sam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in nice location
Stayed 1 night in Dec 2024

2/10 Terrible

Rebecca

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff are THEIFS and LIARS. Items stolen from room and reception “guarantee” staff don’t take them as the staff are searched! Lie to you repeatedly. Customer service is awful. Would give it a miss.
Stayed 2 nights in Mar 2025

8/10 Good

Richard

Traveled with group
Stayed 1 night in Mar 2025

10/10 Excellent

Shirley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean close to excel centre
Stayed 2 nights in Mar 2025