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Hampton by Hilton London Waterloo

3.0 star property

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Photo gallery for Hampton by Hilton London Waterloo

Reception
Bar (on property)
Reception
Lobby lounge
In-room safe, laptop workspace, blackout drapes, soundproofing

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Air conditioning
  • Gym
  • Housekeeping

Explore the area

Map
157 Waterloo Road, South Bank, London, England, SE1 8XA
  • London Eye
    ‪13 min walk‬
  • Big Ben
    ‪16 min walk‬
  • St. Paul's Cathedral
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪54 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed

Premium Room, 1 Queen Bed | In-room safe, laptop workspace, blackout drapes, soundproofing

Premium Room, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

In-room safe, laptop workspace, blackout drapes, soundproofing

Room, 1 Queen Bed with Sofa bed, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Twin Room

LCD TV

Twin Room

  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, City View

LCD TV

Twin Room, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed with Sofa bed, Non Smoking

In-room safe, laptop workspace, blackout drapes, soundproofing

Room, 1 Queen Bed with Sofa bed, Non Smoking

  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Family Room, 1 Queen Bed (Connecting Rooms)

LCD TV

Family Room, 1 Queen Bed (Connecting Rooms)

  • 237 sq ft
  • Sleeps 4
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed

LCD TV

Room, 1 Queen Bed

  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Non Smoking, City View

LCD TV

Room, 1 Queen Bed, Non Smoking, City View

  • 237 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

LCD TV

Room, 1 Queen Bed, Accessible, Non Smoking

  • 355 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, City View

LCD TV

Room, 1 Queen Bed, Accessible, City View

  • 355 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property - evening/night

Marlin Waterloo

  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
4.4 out of 5, Excellent, (2245)
The price is $347
per night
$417 total
includes taxes & fees
May 20 - May 21
Marlin Waterloo

About this property

Hampton by Hilton London Waterloo

3-star hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a 24-hour business center, and a coffee shop/cafe are onsite.
Hampton by Hilton London Waterloo offers 297 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions are featured in guestrooms.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and 3 meeting rooms. This London hotel also offers a fitness center, a library, and multilingual staff.

Hampton by Hilton London Waterloo is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.
Hampton by Hilton London Waterloo has a restaurant on site.

Languages

Arabic, Dutch, English, French, Greek, Hindi, Hungarian, Italian, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym
  • Library

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Handrails in stairways (40 inches high)
  • Portable shower seat
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (30 inches high)
  • Wheelchair-accessible restaurant

More

  • 8 floors
  • Banquet hall
  • Built in 2014
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:00 AM
Contactless check-in available
Late check-in fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-in fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Hilton Hotel London Waterloo
Hampton Hilton London Waterloo
Hampton London Waterloo
Hilton Hampton London Waterloo
Hilton London Waterloo
London Waterloo Hilton
Hampton By Hilton London Waterloo England
Hampton Hilton London Waterloo Hotel
Hampton Hilton Waterloo Hotel
Hampton Hilton Waterloo
Hampton by Hilton London Waterloo Hotel
Hampton by Hilton London Waterloo London
Hampton by Hilton London Waterloo Hotel London

Hampton by Hilton London Waterloo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 700 out of 1260 reviews
Rating 8 - Good. 378 out of 1260 reviews
Rating 6 - Okay. 129 out of 1260 reviews
Rating 4 - Poor. 31 out of 1260 reviews
Rating 2 - Terrible. 22 out of 1260 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service

Good for the price

For a 3 start is good, clean and great staff.
Stayed 3 nights in Jan 2025

6/10 Okay

Robert

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
In need of updating. Bed lights not working. One elevator broken. No USB ports available.
Stayed 2 nights in Jan 2025

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff are great , two lifts were out of order , very long wait for the lift had to walk up and down eight flights of stairs , in room 825 week shower temperature up and down
Stayed 1 night in Feb 2025

10/10 Excellent

Danielle

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This was exactly as we had hoped. We slept very well. The rooms and hotel itself were very clean and comfortable. Breakfast was very appreciated. Friendly staff. Perfect location. All great.
Stayed 4 nights in Jan 2025

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Amanda

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well situated to see London sights and very close to Tube Station. Food was very good both breakfast and evening meal. Good value for money. Lifts not always working and its a long way to 8th floor! Was told on arrival we had been upgraded along with our friends. They did have an upgrade and we didnt! Paid the same prkce, booked at the same time, arrived together so that was quite odd!
Stayed 2 nights in Jan 2025

6/10 Okay

Rhyarna

Traveled with partner
Average room - tv could be better. Bed was comfortable enough. Bathroom is spacious with a big shower. Water pressure for shower was shocking aswell as the temperature changing often which meant couldnt shower properly. Breakfast was very chaotic going after 9am which you are made aware in advance however it doesnt look very good when the table isnt even cleaned before you sit down as someone has just literally finished off the table. I would recommend someone to stay here as it wasnt the worse hotel ive been too but dont come here for luxury.
Stayed 1 night in Jan 2025

10/10 Excellent

samer

Liked: Cleanliness, staff & service, property conditions & facilities
Easy, efficient and friendly check in
Stayed 1 night in Jan 2025

10/10 Excellent

Marie

Business traveler
Liked: Cleanliness, staff & service, room comfort

Great location and facilities

It was just one night but was comfortable and clean, good location and easy to get to
Stayed 1 night in Jan 2025

10/10 Excellent

Nicholas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Very convenient
Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Stayed 2 nights in Jan 2025

2/10 Terrible

Abdenaceur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at 3 PM, I had to wait 30 minutes for my room to be ready, which was particularly stressful as I was traveling with my 1-year-old daughter who needed to nap. Despite repeated inquiries, I was told multiple times that the room would be ready in “10 minutes,” causing further frustration. Additionally, I had prepaid for dinner, but I was disappointed to find it only included two courses (starter and main, or main and dessert), which felt incomplete for a proper meal. This limitation was not mentioned during booking, and clearer communication about such policies would help manage expectations better.
Stayed 1 night in Jan 2025

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value for money

Hotel was clean, comfy and well staffed. Checked in early and was able to use the bag drop service both days. Breakfast was good, hot and plenty of it. great location too
Stayed 1 night in Jan 2025

10/10 Excellent

nigel

Liked: Cleanliness
Stayed 3 nights in Jan 2025

2/10 Terrible

Umer

Traveled with family
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Aparna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

Diane

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good value for London, plentiful buffet breakfast. No frills room and uncomfy bed. Quiet and safe feeling
Stayed 1 night in Jan 2025

8/10 Good

Jan

Traveled with family
Great location and value for money. Would have liked complimentary water in the room. We had a sofa bed which was extremely uncomfortable, the springs could be felt through it. Needs a topper mattress to help make it more comfortable. We asked for a cot when we booked it but was not given one and there wouldn’t have been enough room for it anyway. Baby had to sleep with mum. Great breakfast.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel close to Westminster bridge. Good local bus services.
Stayed 2 nights in Jan 2025

6/10 Okay

adolfo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms for family too small.
Stayed 9 nights in Dec 2024

2/10 Terrible

Umer

Traveled with family
Liked: Cleanliness
Disliked: Room comfort

Pathetic … not worth it

Receptionist no manners… they do personal talks to wash other instead of serving the guests. They gave me a tough time to change my room with damaged aircon. They forced me to switch a low category room.
Stayed 5 nights in Dec 2024

10/10 Excellent

ANIL

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2024

6/10 Okay

marisel

Traveled with family and small children
Property was ok
Stayed 1 night in Jan 2025