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Haymarket Hotel, Firmdale Hotels

5.0 star property

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Exterior
One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters
Exterior
Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

Map
1 Suffolk Place, London, England, SW1Y 4HX
  • Leicester Square
    ‪1 min walk‬
  • Piccadilly Circus
    ‪3 min walk‬
  • Trafalgar Square
    ‪3 min walk‬
  • London (LGW-Gatwick)
    ‪57 min drive‬

Room options

View all photos for Deluxe Junior Suite

Deluxe Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 517 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Junior Suite

Luxury Junior Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Luxury Junior Suite

10.0 out of 10
Exceptional
(6 reviews)
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room

Luxury Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Luxury Room

10.0 out of 10
Exceptional
(15 reviews)
  • 344 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Deluxe Room

10.0 out of 10
Exceptional
(15 reviews)
  • 420 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Terrace Suite

Junior Terrace Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

Junior Terrace Suite

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Suffolk Suite

One Bedroom Suffolk Suite | Egyptian cotton sheets, hypo-allergenic bedding, down comforters

One Bedroom Suffolk Suite

  • 926 sq ft
  • Sleeps 3
  • 1 King Bed

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4.9 out of 5, Exceptional, (749)
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The price is $813 total
includes taxes & fees
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About this property

Haymarket Hotel, Firmdale Hotels

5-star hotel in London City Centre
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, massage/treatment rooms, and 24-hour room service.
Haymarket Hotel, Firmdale Hotels offers 53 accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature Egyptian cotton sheets and down comforters. A pillow menu is available. LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include complimentary bottled water and hair dryers. In-room massages, hypo-allergenic bedding, and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include massages and facials.
Haymarket Hotel, Firmdale Hotels features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This luxury hotel also offers spa services, a library, and multilingual staff.

Haymarket Hotel, Firmdale Hotels is a smoke-free property.

Full breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekdays.
Brumus Bar and Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Weekday full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 28 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brumus Bar and Restaurant

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Spa

  • 2 treatment rooms
  • Facials
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Tempur-Pedic mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 78.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 28 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 78.0 per night
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Haymarket Hotel, Firmdale Hotels Hotel
Haymarket Hotel London
Haymarket London
Hotel Haymarket
Haymarket Hotel London, England
Haymarket Hotel, Firmdale Hotels London
Haymarket Hotel, Firmdale Hotels Hotel London

Haymarket Hotel, Firmdale Hotels Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 483 out of 527 reviews
Rating 8 - Good. 33 out of 527 reviews
Rating 6 - Okay. 6 out of 527 reviews
Rating 4 - Poor. 3 out of 527 reviews
Rating 2 - Terrible. 2 out of 527 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

10/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Leah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket exceeded my expectations. The staff were excellent, great location and beautiful hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Rachel

Friendly staff
Stayed 1 night in Mar 2025

10/10 Excellent

Ravi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a wonderful stay at the Haymarket Hotel. The experience was excellent from check-in to check-out and every thing in-between. We are looking forward to our return in August.
Stayed 2 nights in Mar 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

SIMPLY FAB-U-LUS !!!

Don't even ponder a moment longer...this is a perfect hotel. Easy walk to most theaters and restaurants including Dim Sum. Safe. Great staff to a person. Professional yet not stuffy!
Stayed 4 nights in Feb 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alon

Liked: Staff & service, property conditions & facilities
My best stay in London, and I have been here many times highly recommended
Stayed 6 nights in Jan 2025

10/10 Excellent

duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Erik, Shoreline

Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love this place.

Large room and a small hotel feel in a great location. Easy walk to great museums and attractions. I’ll be back.
Stayed 4 nights in Jan 2025

10/10 Excellent

Gary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best brand of hotel in London
Stayed 2 nights in Dec 2024

10/10 Excellent

Katharine

Stayed 1 night in Dec 2024

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Meg

Stayed 2 nights in Dec 2024

10/10 Excellent

Brendan

Stayed 2 nights in Dec 2024

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is now my forever hotel. Impeccable service from friendly and relaxed staff. Started even before we arrived with the concierge helping us with bookings. Fun and cozy decor great breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Fahed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite
Stayed 4 nights in Dec 2024

10/10 Excellent

Pauline

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an amazing hotel where staff went above and beyond to make our stay extremely special. Every detail was absolutely amazing . Could not fault anything . A very special stay !
Stayed 1 night in Dec 2024

4/10 Poor

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over the past 25 years or so, I’ve stayed at seven of the eight Firmdale hotels (some of them multiple times) in London…and loved every one of them. Not this time. Why? My room was beautiful, spacious, and in impeccable condition. I enjoyed an excellent dinner at Brumos, the hotel restaurant. Unfortunately, there was a teen party with a DJ being held around the pool in the basement, and the bass was so thumping that I could not only hear it, I could feel it underfoot. At 11:15 pm (after several complaints to the front desk), I finally gave up trying to sleep, packed my bags, and moved to a different hotel. I’m astonished that what I consider to be the best hotel chain in the world allows a situation like this to develop. The comfort of your paying guests should be paramount, not offering obnoxiously loud parties for teenagers.
Stayed 1 night in Dec 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Elaine, Glasgow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor is an exciting and a tasteful, visual feast for the eyes. Such a comfortable bed, with fragrant bed linen - I have never before experienced such luxury in a hotel Food is tasty Staff could not be friendlier nor more polite and helpful
Stayed 1 night in Nov 2024

10/10 Excellent

Nicole, Englewood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Haymarket is in a great location with well decorated, comfortable rooms. House keeping is exceptional. The indoor swimming pool area is stunning. The gym has what you need but is cramped. Fresh daily green or orange carrot juice is also delicious.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024