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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Reception
Lobby
Exterior
Standard Double Room (Light) | City view

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Westfield London Shopping Centre
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double Room (Luma)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Luma Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room (Light)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Bar (on property)

Novotel London West

  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.0 out of 5, Very Good, (1002)
The price is $158
per night
$189 total
includes taxes & fees
Mar 26 - Mar 27
Novotel London West

About this property

Heeton Concept Hotel - Luma Hammersmith

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Heeton Concept Hotel - Luma Hammersmith is a smoke-free property.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 497 out of 1002 reviews
Rating 8 - Good. 316 out of 1002 reviews
Rating 6 - Okay. 110 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Fawziyya

Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lift was broken and was put on the 4th floor. Had to carry my cases up with no offer of help
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice neighborhood, lots of dining options around. Close to train stations.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Super clean
Perfect location. Super clean, staff were really friendly, very quick checkin. We went to a show at the Apollo and could not fault this hotel for location for the show and for amazing local restaurants. Will 100% recommend and hope to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Augusto Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is quite nice, however during our entire 3 night stay the only elevator was out of service. Meaning we had to go up the stairs to our room on the 4th floor
Stayed 3 nights in Nov 2024

8/10 Good

Domenica

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service from the staff. Very welcoming and accomodating throughout our stay. The room was big and clean. The tube was only 5mins away, very convenient. There's also shops/pub across the road to grab some food. Lovely hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Murray

Liked: Cleanliness
A great place to stay when in London on business.
Stayed 1 night in Nov 2024

6/10 Okay

Warren

Business traveler
Liked: Staff & service, room comfort
Damaged lift - may be long term issue
OK business hotel; little tired decorations wide. Big issue was lack of a lift which is out of order...looks to be a long term problem and whilst 4 floors is manageable it did make me think twice about going out!
Stayed 1 night in Nov 2024

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay in a super location. Close to bars and restaurants. Lovely staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable stay
Location is great, close to a tube station and with lots of amenities close by. Friendly staff, comfortable room (with a quirky design) and nice hot shower. Minor disadvantage is no breakfast offered but plenty of options close by. During my stay lift became out of order on day 2 and remained out of service for the remaining 2 days
Stayed 4 nights in Nov 2024

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 3 nights in Nov 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful. Unauthorised charges appeared after stay. Would advise people to stay elsewhere. Refused to refund the double charges.
Stayed 3 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unauthorised charges
Awful. Unauthorised charges appeared after stay. Would advise people to stay elsewhere. Refused to refund the double charges.
Stayed 6 nights in Sep 2024

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room only let down by the towels
Nice modern room with an unusual layout but it had everything we needed. The bed was comfortable, it was nice to be able to open the window to get fresh air and it was very quiet so had a great nights sleep. Only downside was no hand towels and smaller than average bath towels.
Stayed 1 night in Nov 2024

8/10 Good

Tomas

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Got a great last minute deal. We were in the basement room which was pleasant enough. The window opened which was useful as the room gets warm quickly. Front desk staff welcoming. Only slight issue was the bath towels, they're very small!
Stayed 1 night in Nov 2024

10/10 Excellent

YUDAI

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Simon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Compact, clean and comfortable hotel
Compact but clean and comfortable hotel only a few mins walk from Hammersmith tube, theatres and the Apollo. Slightly odd placement of the shower in a cupboard, but given the price all in quite acceptable.
Stayed 1 night in Nov 2024