Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room  | In-room safe, blackout drapes, soundproofing, iron/ironing board
In-room safe, blackout drapes, soundproofing, iron/ironing board
Exterior
Lobby
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    ‪10 min walk‬
  • Olympia Conference and Exhibition Centre
    ‪3 min drive‬
  • Westfield London Shopping Centre
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪28 min drive‬

Room options

Superior Double Room (Luma)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

Luma Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Double Room (Light)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

About this property

Heeton Concept Hotel - Luma Hammersmith

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Heeton Concept Hotel - Luma Hammersmith is a smoke-free property.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 494 out of 999 reviews
Rating 8 - Good. 318 out of 999 reviews
Rating 6 - Okay. 108 out of 999 reviews
Rating 4 - Poor. 39 out of 999 reviews
Rating 2 - Terrible. 40 out of 999 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Högni Baldvin

Traveled with family
Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Lisset

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Hollie

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A comfortable stay, has all that was required, quick easy check in and ideal location. Thank you, staff great
Stayed 1 night in Jan 2025

10/10 Excellent

Seth

Liked: Cleanliness, staff & service, property conditions & facilities
Loved our stay for our trip to London over Christmas!! Great hotel with very friendly staff!
Stayed 4 nights in Dec 2024

6/10 Okay

Grant

Business traveler
Liked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

i

Stayed 1 night in Dec 2024

10/10 Excellent

i

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

2/10 Terrible

Steve

Stayed 1 night in Dec 2024

2/10 Terrible

Michael

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and area.
Stayed 3 nights in Dec 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 5 nights in Dec 2024

10/10 Excellent

Jose

Stayed 1 night in Nov 2024

6/10 Okay

Noemi

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Dec 2024

8/10 Good

anamarie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was nice, and friedly staff. The only elevator they have was out of service.
Stayed 1 night in Nov 2024

8/10 Good

Eric

Stayed 4 nights in Dec 2024

10/10 Excellent

asha

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful find.
Stayed 1 night in Nov 2024

4/10 Poor

Anthony

Stayed 1 night in Dec 2024

8/10 Good

Fawziyya

Stayed 1 night in Dec 2024

10/10 Excellent

Alana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and contemporary Well designed room Excellent friendly staff
Stayed 1 night in Nov 2024

2/10 Terrible

chris

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lift was broken and was put on the 4th floor. Had to carry my cases up with no offer of help
Stayed 2 nights in Nov 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice neighborhood, lots of dining options around. Close to train stations.
Stayed 1 night in Oct 2024

6/10 Okay

Stephen

Stayed 1 night in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location, Super clean
Perfect location. Super clean, staff were really friendly, very quick checkin. We went to a show at the Apollo and could not fault this hotel for location for the show and for amazing local restaurants. Will 100% recommend and hope to stay again!
Stayed 1 night in Nov 2024

6/10 Okay

Augusto Miguel

Liked: Cleanliness, property conditions & facilities, room comfort
Hotel is quite nice, however during our entire 3 night stay the only elevator was out of service. Meaning we had to go up the stairs to our room on the 4th floor
Stayed 3 nights in Nov 2024