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Heeton Concept Hotel - Luma Hammersmith

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heeton Concept Hotel - Luma Hammersmith

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board
Reception
Standard Double Room (Light) | City view
Lobby
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Laundry
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
28-36 Glenthorne Road, London, England, W6 0LS
  • Eventim Apollo
    10 min walk
  • Olympia Conference and Exhibition Centre
    3 min drive
  • Kensington High Street
    3 min drive
  • London (LHR-Heathrow)
    28 min drive

Room options

View all photos for Superior Double Room (Luma)

In-room safe, blackout drapes, soundproofing, iron/ironing board

Superior Double Room (Luma)

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed with Sofa bed

Deluxe Room, 1 Double Bed with Sofa bed | In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Room, 1 Double Bed with Sofa bed

  • 215 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double or Twin Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Luma Twin Room

Luma Twin Room | In-room safe, blackout drapes, soundproofing, iron/ironing board

Luma Twin Room

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Plus Room, 1 Double Bed with Sofa Bed

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Plus Room, 1 Double Bed with Sofa Bed

  • 204 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Double Room (Light)

Standard Double Room (Light) | In-room safe, blackout drapes, soundproofing, iron/ironing board

Standard Double Room (Light)

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio

In-room safe, blackout drapes, soundproofing, iron/ironing board

Deluxe Studio

  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Novotel London West

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (1011)
The price is $113
per night
$136 total
includes taxes & fees
Jan 6 - Jan 7
Novotel London West

About this property

Heeton Concept Hotel - Luma Hammersmith

3-star hotel in Hammersmith and Fulham
This smoke-free hotel features a bar/lounge, a snack bar/deli, and coffee/tea in a common area. WiFi in public areas is free. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Heeton Concept Hotel - Luma Hammersmith offers 89 air-conditioned accommodations with safes and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Bathrooms include showers and complimentary toiletries. Housekeeping is offered daily and irons/ironing boards can be requested.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Victorian hotel also offers multilingual staff, tour/ticket assistance, and a garden.

Heeton Concept Hotel - Luma Hammersmith is a smoke-free property.

Languages

Catalan, English, Hindi, Portuguese, Romanian, Russian, Spanish, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel crib

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (52 inch wide door)
  • Thin carpet in public areas
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.0 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

LUMA Concept Hotel
LUMA Concept Hammersmith
Heeton Concept – Luma London
Heeton Concept Hotel – Luma Hotel
Heeton Concept Hotel – Luma London
Heeton Concept Hotel – Luma Hotel London
LUMA Concept Hotel Hammersmith
Heeton Concept Hotel Luma Hammersmith
Heeton Concept Hotel - Luma Hammersmith Hotel
Heeton Concept Hotel - Luma Hammersmith London
Heeton Concept Hotel - Luma Hammersmith Hotel London

Heeton Concept Hotel - Luma Hammersmith Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 495 out of 1008 reviews" "
Rating 8 - Good. 325 out of 1008 reviews" "
Rating 6 - Okay. 109 out of 1008 reviews" "
Rating 4 - Poor. 42 out of 1008 reviews" "
Rating 2 - Terrible. 37 out of 1008 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emma

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Location was perfect, right between 2 tube lines.
Stayed 2 nights in Sep 2024

10/10 Excellent

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the people working at the hotel were great, friendly, and very helpful. Also the people working behind the scene were great. I can't say enough about this hotel I'm a older single person and was very happy with my stay at Heeton Concept Hotel.
Stayed 14 nights in Aug 2024

10/10 Excellent

Mark, Harahan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ease of using wheel chair getting in and out of room. We slept very well on the king size bed
Stayed 3 nights in Sep 2024

6/10 Okay

Yuen Mui

Stayed 1 night in Sep 2024

8/10 Good

LeeAnne

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location to tube stops and restaurants. I did not care for the bathroom shower/toilet/sink separation. I did not care for the automatic illumination when using shower/toilet doors, I'd prefer to be able to enter then close door and turn on lights as to not disturb other room guests mid sleep
Stayed 1 night in Aug 2024

8/10 Good

Miss Laura

Stayed 2 nights in Aug 2024

10/10 Excellent

Vanessa

Stayed 2 nights in Aug 2024

8/10 Good

Adam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was great. Only thing missing was hand soap for the bathroom sink.
Stayed 3 nights in Aug 2024

10/10 Excellent

Morgan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, big room, friendly staff, great location. Would use again
Stayed 1 night in Aug 2024

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very efficient room and great location for accessing central London and Heathrow via the Underground. Excellent value.
Stayed 5 nights in Aug 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for easy acces to rail line to central london and to Heathrow
Stayed 2 nights in Aug 2024

8/10 Good

Lisa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a very accessible location with the Hammersmith train station about 4 min walk from the hotel. The aesthetic of the hotel was nice and everything was clean from as far as I could tell. The staff were very helpful and kind and attentive. There are a lot of eating options, shopping options, and other necessities like pharmacy, ATMs, etc. The only thing is that the room felt small--they were very space efficient so that made it feel smaller than the average hotel room. And the mattress could have been thicker and more plush. Sleeping on it felt a little uncomfortable, but were were only there 4 nights so it was okay to bear.
Stayed 4 nights in Aug 2024

6/10 Okay

Kamilla

Traveled with family
Liked: Cleanliness, staff & service, amenities
It’s in a good area the room we had was super small and the bathroom was broken out into 3 parts with sliding doors. We only stayed 4 night and that was enough the place is clean and the staff friendly.
Stayed 4 nights in Aug 2024

10/10 Excellent

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value - better than 3x price
Stayed 1 night in Aug 2024

6/10 Okay

Roberto

Traveled with group
Liked: Cleanliness, staff & service
The neighborhood is well connected. The staff is friendly but the room had too many issues. The A/C was too noisy and not properly working, the sofa bed was terrible. The room design is really bad if you are sharing with friends.
Stayed 3 nights in Jul 2024

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot in a safe neighborhood!
Stayed 3 nights in Jul 2024

10/10 Excellent

Fernanda

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and great price for such a central location
Stayed 1 night in Jul 2024

10/10 Excellent

Nicole

Stayed 12 nights in Jul 2024

6/10 Okay

Ian

Traveled with family and small children
Liked: Staff & service
Service from all staff we encountered was great - they were friendly and helpful, even when I appeared at 0230 asking for another pillow and duvet. We'd booked a family room and there wasn't enough bedding on arrival. The water pressure was also pretty poor both in the sink and the shower. I'd have to suggest that the room directly underneath the entrance lobby (B07) is best used as a staff rest space rather than a paying client's room - it's very noisy all day (and most of the night) with people walking overhead, moving chairs etc, and it's pretty dark as the walkway to reception blocks most of the light. Quiet location, very close to the shopping centre, a nice pub and good coffee options, as well as 4 tube lines. I imagine if we'd been on the ground-floor or above, it would've been a great stay.
Stayed 4 nights in Jul 2024