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Hilton London Bankside

4.0 star property

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Photo gallery for Hilton London Bankside

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Presidential Suite, 1 King Bed (Penthouse) | Living area | LED TV
Indoor pool
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Spa

Explore the area

Map
2-8 Great Suffolk Street, London, England, SE1 0UG
  • Tate Modern
    ‪4 min walk‬
  • The Shard
    ‪12 min walk‬
  • Tower of London
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

View all photos for Design Suite, 1 King Bed (Vegan) - Lounge Access

Design Suite, 1 King Bed (Vegan) - Lounge Access | Living area | LED TV

Design Suite, 1 King Bed (Vegan) - Lounge Access

  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (w/ Peloton Bike) - Lounge Access

Room, 1 King Bed (w/ Peloton Bike) - Lounge Access | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (w/ Peloton Bike) - Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed - Lounge Access

Executive Room, 1 King Bed - Lounge Access | Living area | LED TV

Executive Room, 1 King Bed - Lounge Access

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Basic Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed (Penthouse)

Presidential Suite, 1 King Bed (Penthouse) | Living area | LED TV

Presidential Suite, 1 King Bed (Penthouse)

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Minibar

Family Room, Connecting Rooms

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom - Lounge Access

Executive Suite, 1 Bedroom - Lounge Access | Living area | LED TV

Executive Suite, 1 Bedroom - Lounge Access

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (The Miffy Suite)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed - Lounge Access

Executive Suite, 1 King Bed - Lounge Access | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed - Lounge Access

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

Family Room with Small Sofa

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed - Lounge Access

Junior Suite, 1 King Bed - Lounge Access | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed - Lounge Access

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, in-room safe, desk, laptop workspace

Guest Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Twin Room, 2 Twin Beds

Family Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Family Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

View all photos for Vegan Suite

Premium bedding, in-room safe, desk, laptop workspace

Vegan Suite

  • Sleeps 3
  • 1 King Bed

View all photos for King One Bedroom Suite with Lounge Access

Living area | LED TV

King One Bedroom Suite with Lounge Access

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Deluxe Room With Lounge Access

Premium bedding, in-room safe, desk, laptop workspace

King Deluxe Room With Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Accessible King Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Living area | LED TV

Penthouse Suite

  • Sleeps 2
  • 1 King Bed

View all photos for King Junior Suite with Lounge Access

Premium bedding, in-room safe, desk, laptop workspace

King Junior Suite with Lounge Access

  • Sleeps 3
  • 1 Twin Sofa Bed and 1 King Bed

View all photos for Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Accessible Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Accessible Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (w/ Peloton Bike)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (w/ Peloton Bike)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Family Twin Room

  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Executive King Room

Premium bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Twin One Bedroom Suite with Lounge Access

Premium bedding, in-room safe, desk, laptop workspace

Twin One Bedroom Suite with Lounge Access

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Room

Premium bedding, in-room safe, desk, laptop workspace

King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for King Or Twin Room

Premium bedding, in-room safe, desk, laptop workspace

King Or Twin Room

  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for King Deluxe One Bedroom Suite with Lounge Access

Interior

King Deluxe One Bedroom Suite with Lounge Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Twin Room

Premium bedding, in-room safe, desk, laptop workspace

Executive Twin Room

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hilton London Bankside

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available on request.
Hilton London Bankside offers 292 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Hilton London Bankside features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hilton London Bankside is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
OXBO Bankside - Onsite restaurant.
The Distillery - Onsite cocktail bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

Danish, English, Filipino, French, German, Hindi, Italian, Korean, Polish, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OXBO Bankside
  • The Distillery

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • High chair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Bankside Hotel
Hilton Bankside Hotel
Hilton London Bankside
Hilton Bankside
Hilton London Bankside England
Hilton London Bankside Hotel
Hilton London Bankside London
Hilton London Bankside Hotel London

Hilton London Bankside Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 753 out of 1001 reviews
Rating 8 - Good. 165 out of 1001 reviews
Rating 6 - Okay. 40 out of 1001 reviews
Rating 4 - Poor. 15 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

Kim

Disliked: Staff & service, property conditions & facilities, room comfort

Stayed in better hotels!

Poor check in, was t offered a complimentary glass of wine on arrival and other people were. Given a disabled room by the lift had to ask to change room. Air conditioning in room not working had to go back down to reception who sent a handy man to fix in the changed room.
Stayed 1 night in Mar 2025

8/10 Good

Pratik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Luke

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was a lovely hotel. Everyone was so nice and helpful. We had a great time. 😊
Stayed 1 night in Feb 2025

8/10 Good

Kirsty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Asadullah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would come again. Great service
Stayed 7 nights in Feb 2025

10/10 Excellent

Gary

Stayed 2 nights in Feb 2025

8/10 Good

Jade

Stayed 1 night in Feb 2025

2/10 Terrible

luisa

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Horrible experience!

The building was under construction—the drilling started at 8:30 each morning on the wall behind us. Absolutely no ability to sleep. I spoke to the front desk about it and they said “sorry.” The room had no windows. They were blacked out—this should have been explained, who ever heard of a hotel room with no windows???? This was one of the worst hotel experiences ever. At the price and it being a Hilton, we could not believe it. Truly awful. We should get a credit or something.
Stayed 3 nights in Feb 2025

10/10 Excellent

Kyra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful staff, great location, fabulous stay.

Fabulous hotel, very attentive staff. Really enjoyed our stay. Great location. Cannot fault, highly recommend
Stayed 1 night in Feb 2025

8/10 Good

Neel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and modern, staff were friendly and professional. Cleanliness and in particular the bathroom were great. My only real criticism (and apparently I’m not the first) is the overly frosted glass in the room/sealed windows. Windows being sealed at a hotel is nothing new, sometimes however the option to let fresh air in is appreciated. However the real irritant was the frosted windows to point that basically no natural light can penetrate the room. I’m not asking for an amazing view, but I shouldn’t have to be turning on all the lights at 9am because it’s perpetually dark due to the windows. I would (and probably will) stay here again, however I’d have to enquire about window situation.
Stayed 1 night in Feb 2025

8/10 Good

Gareth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great family hotel

Great hotel, very clean & modern, very handy connecting family rooms. Breakfast was a really good choice. The staff were wonderful, very child friendly, special thanks to the three ladies on reception who went the extra mile with our little girl. The only downside was the building work which was right outside the hotel window. It was SO loud, and nearly caused us to change hotel. I would not have booked this hotel had I known this was the case, and it was not detailed on the current hotel description which I think it needs to be.
Stayed 2 nights in Feb 2025

10/10 Excellent

Thomas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Staff very friendly. Lovely and clean
Stayed 2 nights in Feb 2025

8/10 Good

Peter

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Good Hotel - Great Location - Issues

I visited London for the first time since 2022 for a trip with my 10 year old daughter as a birthday treat. My booking was through hotels.com (I had credit with them) for a twin room. Following a long train journey, we arrived at the hotel late afternoon. The lobby area is really nice and had a nice buzz about it. A mix of couples (Valentine's weekend) and families. At check in, the staff member was very friendly and helpful. He asked if I had the Hilton Honors app. I had tried to register with it previously but due to the way the verification codes work from Gmail opening a separate window it wasn't straight-forward. After trying again, we decided just to leave it, but he did say that I would miss out on the points. Not to worry. We were informed we'd have complimentary use of any snacks and soft drinks in the in-room mini fridge. We completed checked in and went up to our room. I was then asked if I wanted to add breakfast to my booking for a reduced rate of £20 per adult (usually £29!). I said I'd take it for the Saturday morning but due to having to leave early on Sunday morning I'd only take it for the one day. I was then informed that the offer was only there if I took it for the 2 mornings which would have been £40 and it was ok to take some food away with us on Sunday morning. I declined. I'd have been better just paying the full rate £29 for the one morning we were able. The room was very nice. Nice standard of carpets and decor. Large TV with a good selection of
Stayed 2 nights in Feb 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing hotel

The room was perfect. The bed was so comfortable, I was amazed by the speaker in the bathroom which allowed us to listen to music in the shower! I loved the friendless of the staff members, when we needed help with something it was efficient and effective! The pool was amazing and we will definitely be coming back!
Stayed 1 night in Feb 2025

10/10 Excellent

Jake

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Sabyasachi

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are no windows in rooms which is little suffocating else property is good with multiple dining options. Not a five star property but i guess all hotels are like this in london. Staff service is good but can be better in restaurants.
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah-Jane

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay! Definitely recommend and would stay again. Staff were attentive, friendly and really helpful. The room was great. Easy to get to local transport and location is good too.
Stayed 1 night in Oct 2024

10/10 Excellent

Shemetra, Baton Rouge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the front desk staff was extremely helpful and knowledgable.
Stayed 4 nights in Jan 2025

6/10 Okay

Janice, Holte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Usual relaxed efficient service at Hilton Bankside. Staff friendly. Should be noted the hotel has significant building work around it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

susan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately no bath, very disappointing
Stayed 1 night in Jan 2025

10/10 Excellent

David

Stayed 1 night in Jan 2025

8/10 Good

Michelle

Stayed 2 nights in Jan 2025