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Hilton London Bankside

4.0 star property

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Photo gallery for Hilton London Bankside

Lobby
Presidential Suite, 1 King Bed (Penthouse) | View from room
Lobby
Indoor pool
Cocktail bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Gym
  • Spa
  • Pool
  • Bar

Explore the area

Map
2-8 Great Suffolk Street, London, England, SE1 0UG
  • Borough Market
    ‪9 min walk‬
  • The Shard
    ‪13 min walk‬
  • Tower of London
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪53 min drive‬

Room options

View all photos for Design Suite, 1 King Bed (Vegan)

Design Suite, 1 King Bed (Vegan) | Living area | LED TV

Design Suite, 1 King Bed (Vegan)

  • 395 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (w/ Peloton Bike)

Room, 1 King Bed (w/ Peloton Bike) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (w/ Peloton Bike)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Living area | LED TV

Executive Room, 1 King Bed

  • 398 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room, 2 Twin Beds

Bathroom shower

Basic Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite, 1 King Bed (Penthouse)

Presidential Suite, 1 King Bed (Penthouse) | Living area | LED TV

Presidential Suite, 1 King Bed (Penthouse)

  • 1076 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | Minibar

Family Room, Connecting Rooms

  • 323 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Living area | LED TV

Executive Suite, 1 Bedroom

  • 495 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Basic Room, 1 King Bed, Accessible

Premium bedding, in-room safe, desk, laptop workspace

Basic Room, 1 King Bed, Accessible

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 398 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Guest Room

Premium bedding, in-room safe, desk, laptop workspace

Guest Room

  • 323 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Family Twin Room, 2 Twin Beds

Family Twin Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Family Twin Room, 2 Twin Beds

  • Sleeps 3
  • 2 Twin Beds

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About this property

Hilton London Bankside

4-star hotel in London City Centre
Along with an indoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, a conference center, and massage/treatment rooms. Housekeeping is available on request.
Hilton London Bankside offers 292 accommodations with laptop-compatible safes and complimentary newspapers. Beds feature premium bedding. LED televisions come with digital channels.

Bathrooms include bathtubs or showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms. Services include deep-tissue massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy.
Hilton London Bankside features an indoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

A business center is on site at this 4-star property. Event facilities measuring 570 square feet (53 square meters) include a conference center. This business-friendly hotel also offers spa services, a terrace, and multilingual staff.

Hilton London Bankside is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
OXBO Bankside - Onsite restaurant.
The Distillery - Onsite cocktail bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Korean, Polish, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily full breakfast available 6:30 AM to 11:00 AM for a fee: GBP 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • OXBO Bankside
  • The Distillery

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool

Family friendly

  • Art supplies
  • Children's games
  • Children's toys
  • Grocery/convenience store
  • Highchair
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Conference center (570 square feet of space)

Outdoors

  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Deep-tissue massages
  • Facials
  • Prenatal massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (46 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (41 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property
  • Vegan dining options

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with digital channels

Food and drink

  • Champagne service
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 25 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool or fitness facility, and guests under 12 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Bankside Hotel
Hilton Bankside Hotel
Hilton London Bankside
Hilton Bankside
Hilton London Bankside England
Hilton London Bankside Hotel
Hilton London Bankside London
Hilton London Bankside Hotel London

Hilton London Bankside Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 759 out of 1003 reviews
Rating 8 - Good. 164 out of 1003 reviews
Rating 6 - Okay. 38 out of 1003 reviews
Rating 4 - Poor. 16 out of 1003 reviews
Rating 2 - Terrible. 26 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with easy access to London
A fabulous modern and comfortable hotel with great access to London. Welcome drink and mince pies on arrival. Nothing seemed too much trouble
Stayed 2 nights in Dec 2024

10/10 Excellent

Yao

Stayed 1 night in Nov 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2024

10/10 Excellent

Giwon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and great
Stayed 3 nights in Dec 2024

10/10 Excellent

Connor

Stayed 3 nights in Aug 2024

10/10 Excellent

Maxine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Rami Darwich

Traveled with family
Liked: Cleanliness
When we arrived they gave us undesirable handicaps room on construction side really noisy.( witch did not request handicaps ) they did not want move us, we had to argue at least for 45 mins then they gave us another room away with construction ( still super noisy from construction) and we were very clear with our request to alternative room without construction
Stayed 4 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Dec 2024

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities
Super nice staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Mohammad, Naperville

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to stay in London. We loved every single aspect about this hotel. Couldnt recommend it high enough.
Stayed 5 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay, thanks so much.
Stayed 3 nights in Oct 2024

6/10 Okay

SHERRY

Stayed 1 night in Nov 2024

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treat on my birthday
We stayed one night as we were celebrating my birthday in London and staying at the Hilton London Brankside made it feel really special. The room was large, very clean and beautifully appointed. The bed was super comfortable and we had the surprise of finding it “turned out” with slippers and Good night paper mat by the side, when we got in after our celebrations. We found out the sound proofing was really good because there was a crying baby next door and only realised once in the corridor. I would very happily stay again and the location is very good too.
Stayed 1 night in Nov 2024

6/10 Okay

Sherry

Traveled with family
Disappointed for a 5-stars hotel
Rooms are ok, had a family connecting room. Front desk crew members are really always “in their own time world, no greetings nor a smile even when they are not attending to any guest. Except for 1 particular morning whereby we see some “big shots” around the hotel then suddenly their attitude towards guests walking in and out is full of smile and greetings Lounge service is really nothing fantastic for a 5-star hotel. Was here 4yrs ago, my husband and I had such a great time with the lounge crews that brings us back this time. But those crews are no longer around, the welcoming feelings are gone. The only service department worth mentioning is the concierge service. From the moment we step into the hotel, we were treated with warm welcome by Daniel. Even through out the stay he shows his hospitality genuinely. Another note worth mentioning is the whole team support in assisting us to rectify and ship back some items we left at the previous Hilton hotel. It was really hassle-free, great applause to the whole team. Breakfast was really not very worth mentioning, 4 days straight with same varieties of food can be kinda boring. At least other hotels visited still bothers to change 1-2 dishes everyday for the novelty.
Stayed 4 nights in Nov 2024

6/10 Okay

Ranjit

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse bed I ever slept, other thing is very good
Stayed 4 nights in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Modern hotel, very convenient, nice staff and facilities
Stayed 1 night in Nov 2024

8/10 Good

Brendon

Stayed 5 nights in Oct 2024

10/10 Excellent

Zhi Yi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

2/10 Terrible

Angela

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Stayed 2 nights in Nov 2024

6/10 Okay

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Careful of room allocation on arrival
Allocated a disabled room on arrival which is so frustrating when you are able bodied 6ft 3 inch and the facilities are low with grab handles and no walk in shower
Stayed 1 night in Nov 2024

8/10 Good

Laurie

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Julie E Binns

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Simon

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location if you are travelling from Gatwick by train, near to 2xTube stations too. Great rooms, very clean and a really good size for a room in London. Sadly the the service in the hotel is officious and I was embarrassed by the Guest relations Manager in the middle of a busy dinning room over not having signed a form to partake of breakfast! If you decide to include breakfast on check in, make sure you sign the form to avoid a similar embarrassing incident. I’m staying in hotels on a weekly basis with work and lovely as this hotel is, the staff have delusions of grandeur above and beyond similarly graded priced hotels, I really feel this let’s the hotel down.
Stayed 3 nights in Nov 2024