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Hilton London Kensington

4.0 star property

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Photo gallery for Hilton London Kensington

Front of property - evening/night
Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk
Exterior
Lobby
Presidential Suite | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪6 min walk‬
  • Royal Albert Hall
    ‪6 min drive‬
  • Hyde Park
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪25 min drive‬

Room options

View all photos for Room, 1 Twin Bed

Room, 1 Twin Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 Twin Bed

  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room | Premium bedding, down comforters, in-room safe, desk

Deluxe Twin Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed | Premium bedding, down comforters, in-room safe, desk

Junior Suite, 1 Queen Bed

  • 388 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Premium bedding, down comforters, in-room safe, desk

Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • 452 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down comforters, in-room safe, desk

Superior Room, 1 Double Bed

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Hilton Guest Room

Twin Hilton Guest Room | Premium bedding, down comforters, in-room safe, desk

Twin Hilton Guest Room

  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Double Room

Premium bedding, down comforters, in-room safe, desk

Superior Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Twin Room

Premium bedding, down comforters, in-room safe, desk

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Premium bedding, down comforters, in-room safe, desk

Presidential Suite

  • Sleeps 2
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Hilton Junior Suite

Living area | 43-inch LCD TV with digital channels, TV

Hilton Junior Suite

  • Sleeps 2
  • 1 Twin Sofa Bed and 1 Double Bed

View all photos for Superior Twin Room

Premium bedding, down comforters, in-room safe, desk

Superior Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Single Room

Premium bedding, down comforters, in-room safe, desk

Single Room

  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, down comforters, in-room safe, desk

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Premium bedding, down comforters, in-room safe, desk

Twin Room

  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room

Interior

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

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About this property

Hilton London Kensington

4-star hotel in Kensington
A restaurant, a fitness center, and a bar/lounge are available at this hotel. WiFi in public areas is free. Additionally, a 24-hour business center, self parking, and 24-hour room service are onsite.
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 10 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and gift shops/newsstands. Onsite parking is available (surcharge).

Hilton London Kensington has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Westeleven Restaurant - This buffet restaurant specializes in British cuisine and serves breakfast only.
Avenue Bar & Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured self parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Elevator (63 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (33 inches high)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Built in 1973
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 381 out of 1005 reviews
Rating 8 - Good. 311 out of 1005 reviews
Rating 6 - Okay. 163 out of 1005 reviews
Rating 4 - Poor. 99 out of 1005 reviews
Rating 2 - Terrible. 51 out of 1005 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

2/10 Terrible

Hiresha

Disliked: Cleanliness, property conditions & facilities
Tiny, Dirty, and Uncomfortable My stay at the Hilton London Kensington was a complete disappointment. The room was incredibly cramped, barely big enough to open my suitcase. The furniture was old and worn, with a large, stained patch on a chair that I didn't even want to sit on. The room itself was not clean, and I left feeling like I hadn't had a proper night's rest. I would not recommend this hotel to anyone.
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all excellent and professional. The food in restaurant was very good as well. The breakfast buffet was excellent, so many options to choose from and everything is quality. The bed was very comfortable in a spacious room. Westfield shopping centre is 10 minute walk away which is just past the Shepherds Bush tube station. We really enjoyed our long weekend and will definitely be going back.
Stayed 3 nights in Feb 2025

10/10 Excellent

GIFTY

Liked: Cleanliness, staff & service, property conditions & facilities
Very conducive and safe
Stayed 5 nights in Feb 2025

10/10 Excellent

Adalsteinn

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Emelda

Liked: Staff & service, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Verneesha

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kathrine

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort

Ummmm beds what

The hotel itself was super clean and the staff incredibly inviting. Finishes in the bedroom were dire .. it could have been a lovely room but we were left snagging clothing on upholstery that had seen better days and our twin room beds for undesirable .. beds are super high off the ground and on wheels so brace yourself for impact should you be as clumsy as myself. Mattress was a little hard and after the mattress test winded myself a little .. but my heart went out to those in the room below us because damn those beds made some noise and given that we were woken many times either but the creaking of us turning or because we needed to find comfort in the beds .. I mean otherwise it's a prime location and the staff were on the ball.
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable stay.

A very comfortable stay. The room was a little cramped. The Breakfast was extremely good.
Stayed 1 night in Feb 2025

10/10 Excellent

Sarah

Stayed 1 night in Feb 2025

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Aiman

Liked: Cleanliness, staff & service, property conditions & facilities
A good experience overall….
Stayed 2 nights in Jan 2025

10/10 Excellent

Casey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
They upgraded room for birthday and provided brownie and decorations :)
Stayed 1 night in Jan 2025

10/10 Excellent

Mehmet Togan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean and nice
Stayed 8 nights in Jan 2025

6/10 Okay

Jamal

It was a good location.
Stayed 2 nights in Jan 2025

8/10 Good

VICKIE, Middlesex

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Booked as part of a friend's 50th birthday celebrations. Location is very convenient for Westfield white city or the itv/bbc studios nearby. There was a conversation about decorating the room with some balloons etc for my friend. This was also printed in the leaflet the hotel emailed to me, a few days before we checked in. However when arriving at the hotel, they said this had not been done and they did not have any decorations. Do not offer things, if they cannot be provided as it just gives false information and hope. The following day, we discovered there was no shower gel in the bathroom and nobody at guest service or housekeeping answered the calls we made. Finally got through to the front desk and they said it would be sent up straight away. An hour later, it still had not arrived. Surely from a brand like Hilton, you cannot be faulted for at least expecting toiletries?! I will end on a high, the buffet breakfast was great! Good selection and food was all warm or cool where appropriate. I would stay again in the hope any errors on this stay would not be repeated. Poor reply from the hotel though.
Stayed 1 night in Jan 2025

6/10 Okay

Charlotte

Business traveler
Disliked: Property conditions & facilities
Comfortable enough, but the room was definitely in need of a upgrade.It felt very outdated, chipped paint on doors, stained carpet, no where to plug anything in except in the little kitchenette area.
Stayed 1 night in Jan 2025

6/10 Okay

DEBBIE

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I couldn't complain but I wouldn't give it a 4-star rating overall.
Stayed 1 night in Jan 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doorman and staff were friendly. Room was fine, beds were a bit uncomfortable but hey…location was good proximity to shopping mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Muhammad Omar

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Soofia

Disliked: Cleanliness, staff & service, property conditions & facilities
For the brand name and the location this hotel was more like a motel than 3/4 star hotel . No proper ventilation , light fixtures were broken , wall paper peeling and no restocking of bathroom amenities. Carpet was even dirty and stained and bleached in spots .
Stayed 20 nights in Dec 2024