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Hilton London Metropole

4.0 star property

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Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Luxury Suite (Penthouse Suite) | Private kitchen | Fridge, coffee/tea maker, electric kettle
Lobby
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Executive Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar
  • 24/7 front desk

Explore the area

Map
225 Edgware Road, London, England, W2 1JU
  • Hyde Park
    ‪11 min walk‬
  • Buckingham Palace
    ‪6 min drive‬
  • Piccadilly Circus
    ‪6 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Room, 1 King Bed (Refurbished)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Refurbished)

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV

Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Octagon)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Octagon)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Queen Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin and King Connecting Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Twin and King Connecting Room

  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for King Deluxe Room, High Floor

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Deluxe Room, High Floor

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Luxury Suite (Penthouse Suite)

  • 1572 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Double Room, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed, Club Lounge Access

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Room, 2 King Beds, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 2 King Beds, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for King Deluxe Room, London View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Deluxe Room, London View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower) | Bathroom shower

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Octagon Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Octagon Suite

  • Sleeps 4
  • 1 Queen Sofa Bed and 1 King Bed

View all photos for Two Double Bed Superior Room With Parking

Interior

Two Double Bed Superior Room With Parking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe King Room With London View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room With London View

  • Sleeps 2
  • 1 King Bed

View all photos for Renovated Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Renovated Twin Room

  • Sleeps 2
  • 2 Double Beds

View all photos for Refurbished Executive King Room With Interior View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Refurbished Executive King Room With Interior View

  • Sleeps 2
  • 1 King Bed

View all photos for King Bed Studio Suite

Private kitchen | Fridge, coffee/tea maker, electric kettle

King Bed Studio Suite

  • Sleeps 2
  • 1 King Bed

View all photos for 4 Queen Bed Family Connecting Room

Interior

4 Queen Bed Family Connecting Room

  • Sleeps 4
  • 4 Queen Beds

View all photos for Superior Room With Two Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room With Two Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for King Superior Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Penthouse Suite

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Penthouse Suite

  • Sleeps 8
  • 3 Double Beds

View all photos for Mobility Accessible Queen Room With Roll In Shower

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Family Suite

Living area | 55-inch LED TV with satellite channels, TV

Two Bedroom Family Suite

  • Sleeps 6
  • 2 King Beds

View all photos for King One Bedroom Suite

Living area | 55-inch LED TV with satellite channels, TV

King One Bedroom Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Suite

Living area | 55-inch LED TV with satellite channels, TV

Executive King Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Two Double Bed Room With Sofabed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Two Double Bed Room With Sofabed

  • Sleeps 5
  • 2 Double Beds and 1 Twin Sofa Bed

View all photos for Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room With Parking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room With Parking

  • Sleeps 2
  • 1 King Bed

View all photos for Executive King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive King Room

  • Sleeps 2
  • 1 King Bed

View all photos for King Guest Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

King Guest Room

  • Sleeps 2
  • 1 King Bed

View all photos for Queen Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Queen Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for City View Renovated Deluxe King Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

City View Renovated Deluxe King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Connecting King And Twin Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Connecting King And Twin Room

  • Sleeps 4
  • 1 Twin Bed and 1 Queen Bed

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.1 out of 5, Very Good, (1111)
$448 nightly
The price is $448 total
includes taxes & fees
Hilton London Paddington

About this property

Hilton London Metropole

4-star hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton London Metropole is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 498 out of 1183 reviews
Rating 8 - Good. 374 out of 1183 reviews
Rating 6 - Okay. 175 out of 1183 reviews
Rating 4 - Poor. 80 out of 1183 reviews
Rating 2 - Terrible. 56 out of 1183 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kelly

Stayed 2 nights in Feb 2025

10/10 Excellent

Mohammed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to be; my next stay in London will be only in this place and hotel. Good to be back
Stayed 7 nights in Feb 2025

4/10 Poor

Tom

Traveled with family
Disliked: Property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 3 nights in Feb 2025

10/10 Excellent

Neil Daniel

Stayed 1 night in Feb 2025

4/10 Poor

Amer

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a room where the sink would not drain. After multiple attempts to fix it we were given another room. The sink would not drain there either. We reported it and they came did a partial fix where they removed the stopper.
Stayed 3 nights in Feb 2025

4/10 Poor

Nina

Traveled with family
Disliked: Staff & service, amenities
Room service never showed up Location is notbthe best. Sure, clean.
Stayed 2 nights in Feb 2025

10/10 Excellent

shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
so easy to transportation to and from airport, and other attractions in the city
Stayed 4 nights in Feb 2025

6/10 Okay

Antonio

Disliked: Cleanliness, staff & service
The hotel overall is avarage. The breakfast serves the same meals all over, the staff is not friendly and the coffee machines are not working. The worst is the cleaning staff, they don't really clean ans just make the beds, but they don't clean the bathrooms and they didn't replenish water and face tissues. The good is the location although surroundings are not pretty.
Stayed 5 nights in Feb 2025

8/10 Good

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

Flew over for the Arsenal v west ham game and Matilda the musical with my husband and 2 kids. Lovely hotel and staff were great. Our room wasnt ready, so concierge kept our bags aside . The only issue was the shower head was loose and the water sprayed out onto the floor. We reported it to the front desk . All in all a lovely trip
Stayed 1 night in Feb 2025

6/10 Okay

Jafar

Business traveler
Liked: Cleanliness
Disliked: Staff & service
الفندق من سلسلة فنادق هيلتون.. بشكل عام جيد بشرط الا يزيد عن ٣ ليالي الفندق مستهلك قديم يحتاج تجديد والسعر ممكن تحصل افضل الموقع ممتاز جدا جدا بالنسبة لي شخصيا لا افكر ان احجز مره اخرى لستاف فرندلي والخدمه لا باس .. فقط قديم ومستهلك والمصعد مزدحم وكذا مره يوقف
Stayed 5 nights in Feb 2025

8/10 Good

FOUAD

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel bien situé, à côté de deux ligne de métro. Chambre spacieuse et confortable Petit déjeuner correct.
Stayed 4 nights in Feb 2025

6/10 Okay

Nathalie

Disliked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Kenneth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

KALA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Chris

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfy

Impressive lobby, smooth check in, helpful staff. Room was large enough for a family and comfy beds. Had asked for portacot on my reservation form which we didn't get, but in the end just slept with baby in double bed which was fine. The room was fine, clean enough, though being particular about these things as we had little kids who played on the floor I noticed it was generally a little grubby - maybe just a bit old? nothing enough to complain about, but the floor wasn't particularly well vacuumed, some rubbish under bed, finger marks on workbench and back of chairs, streaks of old mascara on mirror. Not a huge deal but these small things would have prompted me to give more stars I think.
Stayed 4 nights in Feb 2025

10/10 Excellent

Orla

Traveled with family
Liked: Cleanliness, amenities
Staff are friendly, great location, great price and rooms for families. I would stay here again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Great but Lifts need attention.

2nd stay at the Hilton Metropole. Room nice but a little tired compared to the one we had last year. Staff lovely. Breakfast great. GF and DF options. Good labelling. The west lifts needs attention. One wouldn't go anywhere, one had shaky doors, one would go from floor 12 to the ground but the doors wouldn’t open! We had to go up to floor 1 and get out there. Another 2 families had the same and were worried about getting stuck. Reported to a porter.
Stayed 1 night in Feb 2025

2/10 Terrible

Abi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort

Girls London trip

Very clean and nice hotel, location was great for London. Very big hotel which we did get list finding our room as the staff member did not give and instruction of what wing our room was on.
Stayed 1 night in Feb 2025

10/10 Excellent

Beth

Stayed 1 night in Feb 2025

8/10 Good

Gordon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025