See all properties

Hilton London Metropole

4.0 star property

Choose dates to view prices

Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Daily buffet breakfast (GBP 24.50 per person)
Snack bar

Reviews

8.0 out of 10
Very good

Popular amenities

  • Room service
  • Parking available
  • Bar

Explore the area

Map
225 Edgware Road, London, England, W2 1JU
  • Hyde Park
    ‪12 min walk‬
  • Buckingham Palace
    ‪7 min drive‬
  • Piccadilly Circus
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

View all photos for Room, 1 King Bed (Refurbished)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed (Refurbished)

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Octagon)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite (Octagon)

  • 700 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 Queen Bed

  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

Room, Multiple Beds, Connecting Rooms

  • Sleeps 5
  • 2 Twin Beds and 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Twin Room

  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Double Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Double Room, 1 King Bed, City View

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Double Room, 1 King Bed

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite (Penthouse Suite)

Luxury Suite (Penthouse Suite) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Luxury Suite (Penthouse Suite)

  • 1572 sq ft
  • Sleeps 6
  • 3 King Beds

View all photos for Executive Double Room, 1 King Bed, Club Lounge Access

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Double Room, 1 King Bed, Club Lounge Access

  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, Multiple Beds, Connecting Rooms

  • Sleeps 8
  • 4 Queen Beds

View all photos for Family Room, 1 King Bed, Connecting Rooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Room, 1 King Bed, Connecting Rooms

  • Sleeps 4
  • 1 King Bed

View all photos for Family Quadruple Room

Family Quadruple Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Quadruple Room

  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Family Suite, 2 Bedrooms

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

View all photos for Superior Quadruple Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Quadruple Room, 2 Queen Beds

  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 1 King Bed, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, 1 King Bed

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Studio Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Bar (on property)

Park Plaza London Riverbank

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1945)
The price is $173
per night
$208 total
includes taxes & fees
Apr 6 - Apr 7
Park Plaza London Riverbank

About this property

Hilton London Metropole

4-star hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 44110 square feet (4098 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton London Metropole is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Languages

Arabic, Dutch, English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 35 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (44,110 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 35 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 435 out of 1043 reviews
Rating 8 - Good. 333 out of 1043 reviews
Rating 6 - Okay. 149 out of 1043 reviews
Rating 4 - Poor. 75 out of 1043 reviews
Rating 2 - Terrible. 51 out of 1043 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

sharmila

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip
Great Xmas vibe and decor Friendly staff and concierge Breakfast was excellent
Stayed 2 nights in Dec 2024

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Great location, with helpful staff. Close to the underground.
Stayed 1 night in Dec 2024

10/10 Excellent

Sahil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Mohit

Stayed 3 nights in Dec 2024

2/10 Terrible

BASHIR

Stayed 1 night in Nov 2024

10/10 Excellent

Cordilia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 day stay at the hotel.
The stay was good. The staff were amazing. Food was excellent. My children enjoyed the stay. Any concern we raised was sorted within a short period of time. I would not heistate to come again or refer to anyone .
Stayed 2 nights in Dec 2024

10/10 Excellent

Kelly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

abdullah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Large But Efficient Hotel. Recommended.
Huge hotel, but well situated for getting around London. Decent breakfast. Only issue is that if on a high floor the wait time for a lift down can take some time - minor quibble tbf.
Stayed 2 nights in Dec 2024

10/10 Excellent

Hamsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location Hotel
Hilton Metropole was a great place for our stay in London for it’s central location.Very friendly and helpful staff at the reception . Executive rooms are very well equipped , clean, and good size . We enjoyed the lounge which offers good breakfast and light dinner. Highly recommended.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tenia

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time and would definitely stay again! My favorite parts were how friendly and personable the executive lounge manager was and how accessible the neighborhood was. We were able to easily get everywhere we wanted to go via Edgeware Rd station and Paddington station.
Stayed 4 nights in Nov 2024

10/10 Excellent

Emma

Stayed 1 night in Dec 2024

10/10 Excellent

Bhairavi

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient location.
Stayed 6 nights in Nov 2024

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient cor Puddington, room was nice and breakfast goof
Stayed 1 night in Dec 2024

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Amrik

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good service and all staff were polite and noce grest for our anniversary!!
Stayed 1 night in Dec 2024

10/10 Excellent

Mark

Business traveler, Traveled with partner
Very much enjoyed our stay
Stayed 1 night in Dec 2024

4/10 Poor

Carlos

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
"A Frustrating Stay at Hilton London Metropole – Met with Indifference from Hilton" Our stay at Hilton London Metropole was meant to be a celebration of two milestones—my daughter’s 15th birthday and my 50th birthday. Sadly, it turned into a frustrating experience riddled with poor service and broken promises, tarnishing what should have been a memorable family occasion. From being assigned inadequate and poorly maintained rooms to enduring miscommunication and unfulfilled assurances from staff, our experience fell far short of Hilton’s reputation for quality. Even after voicing our concerns multiple times during our stay, the issues were never fully resolved. Hoping to find a resolution, I reached out to Hilton via email after our stay. Instead of a sincere acknowledgment of the distress caused, I received a cold, generic response that failed to address the gravity of the situation or show genuine concern for my frustration. This indifference only compounded my disappointment and highlighted a troubling lack of guest care within the Hilton brand. What I encountered was not just a series of service failures but an apparent systemic issue with Hilton’s approach to hospitality—marked by a lack of accountability, attention to detail, and basic courtesy. Guests deserve better, especially from a brand of Hilton’s caliber. I can no longer recommend Hilton properties, as their indifference to guest satisfaction is unacceptable.
Stayed 5 nights in Nov 2024

10/10 Excellent

Fatima

Stayed 2 nights in Nov 2024

10/10 Excellent

Tom

Stayed 5 nights in Nov 2024

8/10 Good

Junior

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel.
Stayed 3 nights in Aug 2024

6/10 Okay

Sean

Business traveler
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Bandar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024