Hilton London Metropole

4.0 star property

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Photo gallery for Hilton London Metropole

2 bars/lounges, cocktail bar
Meeting facility
Executive Suite, 1 King Bed | Living area | 55-inch LED TV with satellite channels, TV
Standard Twin Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
$205
includes taxes & fees
Jan 5 - Jan 6

Explore the area

View in a map
225 Edgware Road, London, England, W2 1JU
  • Place, Hyde Park
    ‪11 min walk‬
  • Place, Marble Arch
    ‪14 min walk‬
  • Place, Madame Tussauds Wax Museum
    ‪16 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪39 min drive‬

Room options

Superior Double Room, 1 King Bed

7.8 out of 10
Good
(8 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Quadruple Room, 2 Queen Beds

7.0 out of 10
Good
(81 reviews)
  • 366 sq ft
  • Sleeps 4
  • 2 Queen Beds

Family Quadruple Room

7.2 out of 10
Good
(41 reviews)
  • 323 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Double Room, 1 Queen Bed

7.8 out of 10
Good
(40 reviews)
  • 178 sq ft
  • Sleeps 2
  • 1 Queen Bed

King Superior Room

  • Sleeps 2

King Guest Room

  • Sleeps 2

Executive King Room

  • Sleeps 2

Queen Room

  • Sleeps 2

King Deluxe Room, High Floor

8.6 out of 10
Excellent
(14 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Double Room, 1 King Bed

7.6 out of 10
Good
(4 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Suite (Octagon)

7.0 out of 10
Good
(2 reviews)
  • 700 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed

  • 592 sq ft
  • Sleeps 3
  • 1 King Bed

Superior Double Room, 1 Queen Bed, Accessible (Roll-in Shower)

7.4 out of 10
Good
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Luxury Suite (Penthouse Suite)

  • 1572 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 3 King Beds

Superior Two Double Bed Room With Sofabed

  • Sleeps 5

Executive Suite, 1 King Bed

7.0 out of 10
Good
(4 reviews)
  • 592 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed (Refurbished)

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Family Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds

Family Room, 2 King Beds, Connecting Rooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed

Family Room, Multiple Beds, Connecting Rooms

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 8
  • 4 Queen Beds

Mobility Accessible Queen Room With Roll In Shower

  • Sleeps 2

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

King Deluxe Room, London View

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Deluxe King Room With London View

  • Sleeps 2

Twin and King Connecting Room

  • 2 bedrooms
  • Sleeps 4
  • 2 Twin Beds and 1 King Bed

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Premium Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Premium Room, 2 Queen Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Deluxe King Room

  • Sleeps 2

Executive King Suite

  • Sleeps 3

King One Bedroom Suite

  • Sleeps 2

King Guest Room With Parking

  • Sleeps 2

Refurbished Executive King Room With Interior View

  • Sleeps 2

Superior Room With Two Double Beds

  • Sleeps 4

Renovated Twin Room

  • Sleeps 2

City View Renovated Deluxe King Room

  • Sleeps 2

Penthouse Suite

  • Sleeps 8

4 Queen Bed Family Connecting Room

  • Sleeps 4

Two Bedroom Family Suite

  • Sleeps 6

Connecting King And Twin Room

  • Sleeps 4

Superior Room With Two Queen Beds

  • Sleeps 4

Premium Room With Two Queen Beds

  • Sleeps 4

Interior View King Executive Room

  • Sleeps 2

Two King Beds Guestrooms Interconnecting

  • Sleeps 4

Premium King Room

  • Sleeps 2

Premium Room With Two Queen Beds

  • Sleeps 4

King Bed Studio Suite

  • Sleeps 2

Octagon Suite

  • Sleeps 4

Standard Twin Room

8.0 out of 10
Very good
(8 reviews)
  • 247 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Double Room, 1 King Bed

8.2 out of 10
Very good
(35 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Double Room, 1 King Bed, Club Lounge Access

9.2 out of 10
Wonderful
(7 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hilton London Metropole

4-star hotel in London City Centre
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a fitness center. WiFi in public areas is free. Other amenities include a conference center, a coffee shop/cafe, and self parking.
Hilton London Metropole offers 1100 accommodations with laptop-compatible safes and coffee/tea makers. 55-inch LED televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and desk chairs. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. This 4-star property offers access to a business center and meeting rooms.

Wireless Internet access is complimentary. Event facilities measuring 44110 square feet (4098 square meters) include a conference center. This business-friendly hotel also offers a fitness center, multilingual staff, and tour/ticket assistance. Parking is available onsite for a surcharge.

Hilton London Metropole is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Bow Bar - Onsite cocktail bar.
Tyburn Kitchen - Onsite brasserie. Open daily.
Tyburn Kitchen Bar - Onsite bar. Open daily.
Tyburn Market - Onsite coffee shop. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 42 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 24.50 for adults and GBP 12 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Bow Bar
  • Tyburn Kitchen
  • Tyburn Kitchen Bar
  • Tyburn Market

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (44,110 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 24 floors
  • 3 buildings
  • Built in 1973
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LED TV with cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 16

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per stay, plus a one-time cleaning fee of GBP 35
Service animals are welcome, and are exempt from fees
Up to 75 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 75.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 for adults and GBP 12.00 for children
  • Self parking fee: GBP 42 per day
  • Pet fee: GBP 35 per pet, per stay plus GBP 35 one-time cleaning fee
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton London Metropole
Hilton Metropole
Hilton Metropole Hotel
Hilton Metropole Hotel London
Hilton Metropole London
London Metropole
London Metropole Hilton
Metropole Hilton London
Metropole London
Metropole London Hilton
Hilton London Metropole England
Hilton London Metropole Hotel London
Hilton London Metropole Hotel
Hilton London Metropole Hotel
Hilton London Metropole London
Hilton London Metropole Hotel London

Hilton London Metropole Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 628 out of 1507 reviews
Rating 8 - Good. 465 out of 1507 reviews
Rating 6 - Okay. 230 out of 1507 reviews
Rating 4 - Poor. 106 out of 1507 reviews
Rating 2 - Terrible. 78 out of 1507 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Amer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

8/10 Good

Joella

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevators are very slow, and a few of them didn't seem to be working properly. Other than that, the staff were helpful and the room was nice.
Stayed 5 nights in Sep 2025

10/10 Excellent

Darren

Stayed 1 night in Sep 2025

6/10 Okay

Dina

Traveled with partner
Liked: Staff & service, amenities
We selected this hotel for our stay in London because of its location and previous positive experiences at Hilton hotels. The location was close to key metro/train stations which was extremely convenient. The room itself was okay-the bathroom was small and clearly needed some extra attention. There were hard water stains in the shower area and the plumbing made a screaching sound when adjusting the temp and pressure. The bed was comfy, butroom size was smaller than expected.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Stayed 2 nights in Sep 2025

6/10 Okay

Amanda

Traveled with partner
The restaurant staff was good. The food was ok. When I booked my room, it was advertised as having a tub/shower combo which is why I selected it, but when we checked in, I was informed that I would need to pay extra to have a room with a tub/shower combo. I paid the extra, however the tub was stained and very worn and narrow. It was definitely not worth the extra amount I had to pay. The housekeeping staff needs to improve the quality of their work. After we checked in we found a n95 mask under the edge of the bed. Not all of our garbage was picked up. If something accidently fell out, it was left on the floor by the housekeeping staff. The bed was very uncomfortable as well. I understand London was expensive but the hotel was not worth the price we paid. We were more comfortable in the other hotel we stayed at. The location of the hotel was good, however we would not stay here again.
Stayed 5 nights in Sep 2025

8/10 Good

Matthew

Liked: Cleanliness, staff & service, room comfort
Convenient location for Paddington station. Room was looking tired and in need of decorating and modernisation.
Stayed 1 night in Sep 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nikita Elizabeth, Queens

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Underground was 3 mins walk to Edgware Stop, lots of places to get coffee and meals and there is a Mark & Spencer opposite!!! The Evelator on the West Wing was a bit tricky and they didnt re stock my room on our last 2 daus but upon request it was done promptly. I wpuld definitely rebook here.
Stayed 6 nights in Sep 2025

6/10 Okay

Lynne

Business traveler, Traveled with partner
Maintenance work going in the room above our room till early evening and woke us at 8am in the morning. No mention when we checked in
Stayed 1 night in Sep 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2025

8/10 Good

Eileen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff. My room smelled a bit musty and could hear full conversations from hallway and room nextdoor
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeri Nishinaka

Stayed 5 nights in Aug 2025

8/10 Good

Christine Ann, Markham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was large and clean. Staff members were great. A special shout out to David who was very helpful. I would have rated staff higher, had it not been for a couple of errors and mis-information. Maybe new staff and better training needed. However overall I was pleased with the hotel and location.
Stayed 7 nights in Sep 2025

6/10 Okay

Philip

Stayed 5 nights in Sep 2025

6/10 Okay

Mubarak

Traveled with family
Disliked: Room comfort
Stayed 10 nights in Sep 2025

8/10 Good

Rod

Traveled with group
Liked: Cleanliness, staff & service, amenities
The Lobby furniture was old and worn and scratched. Very poor
Stayed 5 nights in Sep 2025

2/10 Terrible

Xiaohui

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort

No coming back any more

It smells stink inside the toilet due to the underneath of the wash tanks, no one deal with it until I check out, it is really not very good to stay consider the price and the level of the hotel.
Stayed 3 nights in Sep 2025

8/10 Good

Mike

Stayed 1 night in Sep 2025

8/10 Good

Samir

Building is old Staff are rude
Stayed 2 nights in Sep 2025

10/10 Excellent

Sunna

Stayed 3 nights in Sep 2025

8/10 Good

Hannah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and just used the room. Did not use any other facilities.
Stayed 1 night in Sep 2025

10/10 Excellent

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff clean...easy to get into the centre
Stayed 1 night in Sep 2025