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Holiday Inn London Brentford Lock by IHG

4.0 star property

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Photo gallery for Holiday Inn London Brentford Lock by IHG

Exterior
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Premium Room, 1 King Bed, Balcony (Canal View) | Room amenity
Breakfast, lunch and dinner served

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
$109
includes taxes & fees
Mar 1 - Mar 2

Explore the area

View in a map
Commerce Road, Brentford, England, TW8 8GA
  • Place, Syon Park
    ‪3 min walk‬
  • Place, Royal Botanic Gardens, Kew
    ‪9 min walk‬
  • Place, Thames River
    ‪9 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪24 min drive‬

Room options

View all photos for Standard Room

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

8.4 out of 10
Very good
(15 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Balcony (Canal View)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony (Canal View)

8.0 out of 10
Very good
(3 reviews)
  • 334 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Double Beds

8.4 out of 10
Very good
(20 reviews)
  • 249 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.8 out of 10
Excellent
(24 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed, Accessible

8.0 out of 10
Very good
(1 review)
  • 226 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • 226 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About this property

Holiday Inn London Brentford Lock by IHG

4-star hotel in Syon
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
Holiday Inn London Brentford Lock by IHG offers 134 accommodations with safes and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Brentford hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and 6 meeting rooms.

Wired and wireless Internet access is complimentary. Event facilities measuring 12745 square feet (1184 square meters) include conference space. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Onsite parking is available (surcharge).

Holiday Inn London Brentford Lock by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 11:00 AM.
The Open Lobby - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Covered self parking on site (GBP 17 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 13.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Open Lobby

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 12,745 square feet of conference space
  • 6 meeting rooms
  • Business center

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (35 inch wide door)
  • Stair-free path to entrance
  • Vibrating pillow alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (46 inches high)
  • Wheelchair-accessible restaurant

More

  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • 24-hour room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.95 per person
  • Covered self parking fee: GBP 17 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brentford Holiday Inn
Brentford Lock
Brentford Lock Holiday Inn
Holiday Inn Brentford
Holiday Inn Brentford Lock
Holiday Inn Brentford Lock Hotel
Holiday Inn Lock Hotel Brentford
Holiday Inn Brentford Lock
London Brentford Lock By Ihg
Holiday Inn Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Hotel
Holiday Inn London Brentford Lock an IHG Hotel
Holiday Inn London Brentford Lock by IHG Brentford
Holiday Inn London Brentford Lock by IHG Hotel Brentford

Holiday Inn London Brentford Lock by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 75 out of 1002 reviews
Rating 4 - Poor. 25 out of 1002 reviews
Rating 2 - Terrible. 29 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Jennifer

Stayed 1 night in Oct 2025

4/10 Poor

Friday

Stayed 2 nights in Oct 2025

10/10 Excellent

Sarah

Stayed 3 nights in Oct 2025

4/10 Poor

joseph

Disliked: Property conditions & facilities
Breakfast was good...bar service also...but a very old holiday in....also the area from what my Uber driver told me wasn't a good area. It's about a 30 minute walk to get to the train for transportation. They do have buses that come in the front but it better just to use Uber.
Stayed 3 nights in Oct 2025

6/10 Okay

SANDRA

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Only one lift working, systems not working when c
Stayed 1 night in Oct 2025

10/10 Excellent

Tina, Crewe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable beds. Nice that the window doors opened inwards for more fresh air in the room.
Stayed 3 nights in Oct 2025

10/10 Excellent

Bevin

Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived just after 8; ordered food at the bar and served quickly and order arrived in good time. Very quiet room. Comfy bed. Would recommend,
Stayed 1 night in Oct 2025

10/10 Excellent

Paul

Stayed 1 night in Oct 2025

10/10 Excellent

Reiner

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

John

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

10/10 Excellent

Jeri

Stayed 2 nights in Sep 2025

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Ferdinand

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant stay. Staff were helpful and polite. Great transit and dining options nearby.
Stayed 4 nights in Sep 2025

10/10 Excellent

andy

This is a good place to stay before a Heathrow departure. Takes about an hour but it’s a nice quiet setting and photos from my morning walk.
Stayed 1 night in Sep 2025

6/10 Okay

Leilani

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn was supposed to be 5 star hotel. It didnt match the image and the ads. The surroundings were filthy and sketchy. One elevator was out of service the whole time we were there. Reception desk was not friendly enough for an older tourist except for Nicole (what a sweet lady). The room attendant tried her best to make the room clean but gums stuck on a carpet didnt look good. Noise from the outside didn't help for us to sleep restfully and someone tried to open the adjoining door during the night.
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Lewis

Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Stayed 2 nights in Sep 2025

10/10 Excellent

Ojekhoa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay in the hotel. I had a wonderful experience. Highly recommended.
Stayed 4 nights in Sep 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dabheoc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really friendly & helpful staff

Good location. Nice views of the canal. Close to pubs and restaurants. Close to Airport. Really helpful staff especially at breakfast which makes a huge difference to your stay.
Stayed 1 night in Jul 2025

8/10 Good

Christopher

Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

Helen

Liked: Property conditions & facilities
Stayed 1 night in Aug 2025