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Holiday Inn Express & Suites St.Thomas by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites St.Thomas by IHG

Exterior
Point of interest
Indoor pool
Lobby sitting area
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
$116
includes taxes & fees
Feb 16 - Feb 17

Explore the area

View in a map
275 Highview Drive, Saint Thomas, ON, N5R 5Y5
  • Place, Galaxy Cinemas St. Thomas
    ‪5 min walk‬
  • Place, Elgin County Railway Museum
    ‪5 min drive‬
  • Place, Canada Southern Railway Station
    ‪6 min drive‬
  • Airport, London, ON (YXU-London Intl.)
    ‪31 min drive‬

Room options

View all photos for Standard Room, Multiple Beds (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, Multiple Beds (Extra Floor Space)

9.8 out of 10
Exceptional
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

9.8 out of 10
Exceptional
(17 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

9.6 out of 10
Exceptional
(30 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | In-room safe, desk, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed, Accessible (Extra Floor Space)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds (Extra Floor Space)

Standard Room, 2 Queen Beds (Extra Floor Space) | In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Extra Floor Space)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed (Extra Floor Space)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Premium Room

In-room safe, desk, iron/ironing board, free cribs/infant beds

Premium Room

  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

In-room safe, desk, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed with Sofa bed (Extra Floor Space)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites St.Thomas by IHG

Saint Thomas hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has laundry facilities and a 24-hour front desk. Buffet breakfast is free. Additionally, a computer station, a TV in a common area, and a banquet hall are onsite.
Holiday Inn Express & Suites St.Thomas by IHG offers 95 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers.

This Saint Thomas hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
A complimentary breakfast is offered each morning. This business-friendly hotel also offers an indoor pool, laundry facilities, and a communal living room. A total renovation of this property was completed in December 2023.

Holiday Inn Express & Suites St.Thomas by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transportation

  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 10:00 AM

Things to do

  • Indoor pool
  • TV in common areas

Family friendly

  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Braille/raised signage
  • Elevator (42 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (37 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2023
  • Communal living room
  • Renovated entire property - December 2023
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 22.6 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: CAD 22.6 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Holiday Inn Express Suites St.Thomas by IHG
Holiday Inn Express Suites St.Thomas an IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Hotel
Holiday Inn Express And Suites St.Thomas by IHG Saint Thomas

Holiday Inn Express & Suites St.Thomas by IHG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 375 out of 474 reviews
Rating 8 - Good. 75 out of 474 reviews
Rating 6 - Okay. 13 out of 474 reviews
Rating 4 - Poor. 5 out of 474 reviews
Rating 2 - Terrible. 6 out of 474 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Stepahanie

Liked: Cleanliness, amenities, property conditions & facilities
yes they were great
Stayed 2 nights in Oct 2025

10/10 Excellent

Janet

Traveled with family
Liked: Cleanliness, staff & service, amenities
Room was spotless staff were very fruendly
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 1 night in Oct 2025

10/10 Excellent

azita

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean, staff were friendly, breakfast was good quality.
Stayed 2 nights in Oct 2025

8/10 Good

Dave

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, I was met promptly by Madeline and her associate. I had accidentally double-booked my room, and they helped me resolve the issue. When I asked about transportation, they were happy to walk me through the options in the area. Upon booking, I needed to stow my luggage, and they accommodated me pleasantly. The staff in this hotel were all friendly and accommodating. The room was modern, clean and had everything I needed. Special thanks to Madeline, who assisted me promptly, was friendly and no doubt to pride in her job. I wish her success and for her kindness to be returned. It was a lovely stay!
Stayed 3 nights in Oct 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed for a week on business. Staff were very pleseant, room was the cleanest I have seen, great storage for clothing, nice TV, hallways were quiet, and a nice breakfast. Would stay again, no brainer.
Stayed 5 nights in Oct 2025

10/10 Excellent

Leonard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
When we visit our family in St. Thomas, this is our go to hotel. It is well maintained with pool and hot tub. It has a convenient location close to the cities main street, dining, museims and shopping
Stayed 3 nights in Oct 2025

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Dawn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and spacious. Staff were friendly. Beds were comfy!
Stayed 1 night in Oct 2025

10/10 Excellent

Chris, Burlington

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Mary

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean property, very kind staff
Stayed 1 night in Sep 2025

10/10 Excellent

Skylar

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff!
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan, Dorva

Stayed 2 nights in Oct 2025

10/10 Excellent

olivia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great room , bed was very comfortable
Stayed 1 night in Oct 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Donald

Stayed 3 nights in Sep 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Immaculately cared for breakfast buffet! Room and rest of hotel was very clean and well cared for. In-room A/C was really loud.
Stayed 1 night in Sep 2025

10/10 Excellent

natasha

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Very quiet, close to down town.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean room. Great breakfast buffet. I really liked the take out bags. My wife didn’t want to go to the buffet so I was able to bring her food in the takeout bag. I asked for an hour extra for check out and was granted
Stayed 1 night in Oct 2025

8/10 Good

Michael, London

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Impressed by cleanliness of room and building in general. Looking forward to breakfast.
Stayed 1 night in Oct 2025

10/10 Excellent

Frank

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff, very clean room
Stayed 4 nights in Sep 2025

10/10 Excellent

Stephanie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great place to stay while in town for court. Great hotel. Clean and awesome. The staff was great when our stove top did not work and tried everything to help us fix that. They were 100:10.
Stayed 2 nights in Sep 2025

8/10 Good

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue we had was that the computer had gone down and it took us 3 tries to give them our CC for charges. We went out of our way at least 3 times to accomodate them and it was still out. Not their problem I know, but wouldn't you think they may have offered us a free water or something for the inconvenience and for us coming back to make it right? . It's just customer service!
Stayed 2 nights in Sep 2025

10/10 Excellent

Mark, Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great and check in speedy and room was very clean!
Stayed 1 night in Sep 2025