Holiday Inn Express London City, an IHG Hotel

3.0 star property

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January 2025

Photo gallery for Holiday Inn Express London City, an IHG Hotel

Exterior
Point of interest
Standard Room, 1 Double Bed | In-room safe, desk, free cribs/infant beds, free WiFi
Point of interest
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Breakfast included
  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

Map
275 Old Street, London, England, EC1V 9LN
  • Brick Lane
    9 min walk
  • Hoxton Pastry Union
    1 min walk
  • Old Street Station
    5 min walk
  • London (LCY-London City)
    31 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed

  • 194 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 2 Twin Beds

  • 192 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room

  • 194 sq ft
  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express London City, an IHG Hotel

Hotel in London City Centre
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a meeting room, dry cleaning, and laundry facilities.
Holiday Inn Express London City, an IHG Hotel offers 224 accommodations with safes and complimentary newspapers. LCD televisions come with satellite channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This London hotel also offers a vending machine, multilingual staff, and laundry facilities. Onsite parking is available (surcharge), along with a car charging station.

Holiday Inn Express London City, an IHG Hotel is a smoke-free property.

A complimentary full breakfast is served each morning between 7:00 AM and 11:00 AM.
Holiday Inn Express London City, an IHG Hotel has a restaurant on site.

Languages

English, French, German, Hindi, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 30 per night)

Food and drink

  • Free full breakfast available daily 7:00 AM to 11:00 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 30 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel London City
Holiday Inn Express London City
London City Holiday Inn Express
Holiday Inn Express London City England
Holiday Inn Express London City Hotel London
Holiday Inn London City
Holiday Inn Express London City Hotel
Express London City, An Ihg
Holiday Inn Express London City
Holiday Inn Express London City an IHG Hotel
Holiday Inn Express London City, an IHG Hotel Hotel
Holiday Inn Express London City, an IHG Hotel London
Holiday Inn Express London City, an IHG Hotel Hotel London

Holiday Inn Express London City, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 328 out of 1000 reviews" "
Rating 8 - Good. 519 out of 1000 reviews" "
Rating 6 - Okay. 105 out of 1000 reviews" "
Rating 4 - Poor. 35 out of 1000 reviews" "
Rating 2 - Terrible. 13 out of 1000 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Ruth

Stayed 3 nights in May 2022

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
London trip
I was moved to the Crown Plaza re maintenance work being carried out at Holiday in Express Old Street. Lovely hotel however this added 1hr each day for travelling over to Shoreditch on the tube which I was trying to avoid using. The hotel was clean however I was quite amazed that they only clean, replenish tea/coffee/water if you ask! this is not done on a daily basis.
Stayed 3 nights in Jun 2021

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t actually stay here, was moved to a partner hotel but have stayed on many occasions before and it’s great
Stayed 2 nights in May 2021

10/10 Excellent

michala

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2020

8/10 Good

dennis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Paul

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Secilia, Ipswich

Traveled with family and small children, Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Good clean room, quite and comfortable. Breakfast was yummy. Thank you.
Stayed 1 night in Aug 2020

10/10 Excellent

Sahil, Cambridge

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On arrival, staff treated us in friendly manner. Rooms were very clean and has good vibs. All in all good value for money. Lot of places near by to eat out
Stayed 1 night in Aug 2020

6/10 Okay

Jon

Business traveler
Disliked: Room comfort
Judt about ok
This was ok, quite standard. The beds were not too great and the pillows uncomfortable, so I was unable to get the best of sleeps. Cleanliness was good in the communal areas and the rooms were ok. I assume due to lockdown the rooms don't get cleaned between stays. It's not a big deal, but it means things like cups aren't cleaned, there's not enough tea/coffee for the stay. I've stayed twice since the relaxation of lockdown, I'll probably try a different hotel when I'm back in a couple of weeks.
Stayed 2 nights in Aug 2020

10/10 Excellent

Olimpia, Newcastle upon Tyne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how they was responding for any request very seriously and quickly! They have amazing services and excellent breakfast ! Housekeeping was excellent and location close to the city centre ! Friendly staff !
Stayed 3 nights in Aug 2020

8/10 Good

Jaymar

Traveled with family
Liked: Cleanliness, staff & service
Nice stay!
Sofa beds need improvement. Overall is ok. Close to station amd could go just about anywhere from there.
Stayed 3 nights in Feb 2020

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family stay
Hotel was in a great location beside underground. Hotel itself was very clean and comfortable and the breakfast was very good. The rooms were clean and the bed was very comfortable. The sofa bed is only suitable for kids as it was spring and not comfortable. The bathroom was clean and modern and the shower excellent with brilliant pressure. Staff were very kind and the kids were treated to a small packet of sweets after breakfast each morning. Would recommended for great value and location.
Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Moorfields Eye Hospital Stopover
Covenient for the Moorfields Eye Hospital and within 5 minutes walk of Old Street Underground Station. Clean hotel. No food served in the evening but convenient for outside facilities. Delivery options available
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All the Cs
Comfortable, convenient hotel & competent staff.
Stayed 4 nights in Feb 2020

8/10 Good

Georgia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Stayed 3 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was all ok, the staff were nice, the room was clean, the location is great. The only thing I found odd was that there was no cheese for breakfast!
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Basic yet good, would recommend
Exactly as expected. The room was tidy and the bed comfortable. The bathroom with a shower was very nice. The breakfast was tasty and there were some vegan options available. The location was great, tube station and Sainsbury’s are right around the corner, and the neighborhood has amazing restaurants and bars. Would recommend.
Stayed 4 nights in Feb 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is in a convenient location to the Old Street tube station, and is in an area of the city full of young people. The front desk employees were very helpful, and the breakfast in the morning is good. The housekeeping could be better but was sufficient. This is a good place to stay if you plan to be out exploring the city and want a comfortable place to stay but don't need a lot of amenities.
Stayed 4 nights in Feb 2020

10/10 Excellent

Nicola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location for Old Street tube station. Hotel is well presented with friendly and helpful staff. Rooms are adequate for a family for a short break. Breakfast is included, busy but staff have it well managed and the wait is minimal.
Stayed 1 night in Feb 2020

8/10 Good

Nisheen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and that's the only nice thing I can say about it. The staff were miserable. Nobody smiled. Cigarette smoke filtered into the room. The room we were given on our first night was just absolutely gross (like it hasn't been cleaned for months, especially the bathroom). The second room had a kettle that was dirty. The sofa was disgusting. And even though we were on the 4th floor we could still hear people on the street yelling, fighting or laughing, which made sleep close to impossible. The list goes on.
Stayed 3 nights in Feb 2020

4/10 Poor

Verified traveler

Traveled with group
Disliked: Cleanliness, staff & service, room comfort
Disappointing
Basic really basic expensive only good thing was leaving in all truth its just a room, location great but better value elsewhere
Stayed 1 night in Feb 2020

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2020