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Holiday Inn Express London - Croydon by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Croydon by IHG

Bar (on property)
Meeting facility
Exterior
Interior
Individually decorated, individually furnished, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Pet friendly
$95
includes taxes & fees
Dec 17 - Dec 18

Explore the area

View in a map
1 Priddys Yard Off Frith Rd, Croydon, England, CR0 1TS
  • Place, Centrale Shopping Centre
    ‪1 min walk‬
  • Place, Croydon Minster
    ‪6 min walk‬
  • Place, Fairfields Halls
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪68 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast) | Room amenity

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

10.0 out of 10
Exceptional
(1 review)
  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room (with Free Hot Breakfast)

8.0 out of 10
Very good
(5 reviews)
  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

8.6 out of 10
Excellent
(14 reviews)
  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.6 out of 10
Excellent
(20 reviews)
  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(11 reviews)
  • Sleeps 2
  • 1 Double Bed

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Exterior
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About this property

Holiday Inn Express London - Croydon by IHG

3-star hotel in Broad Green
Along with a bar/lounge, this hotel has a business center and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express London - Croydon by IHG offers 156 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Holiday Inn Express London - Croydon by IHG has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge

Family friendly

  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (60 inch wide door)
  • Handrails in stairways (36 inches high)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 35.00 per accommodation, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Croydon Holiday Inn Express
Croydon Holiday Inn Express London
Holiday Inn Express Croydon
Holiday Inn Express Croydon London
Holiday Inn Express London Croydon
Holiday Inn Express London Hotel Croydon
Express London Croydon
Holiday Inn Express London Croydon Hotel Croydon
Holiday Inn Express London Croydon Hotel
Express London Croydon By Ihg
Holiday Inn Express London Croydon
Holiday Inn Express London Croydon by IHG
Holiday Inn Express London Croydon an IHG Hotel
Holiday Inn Express London - Croydon by IHG Hotel
Holiday Inn Express London - Croydon by IHG Croydon
Holiday Inn Express London - Croydon by IHG Hotel Croydon

Holiday Inn Express London - Croydon by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 151 out of 267 reviews
Rating 8 - Good. 72 out of 267 reviews
Rating 6 - Okay. 26 out of 267 reviews
Rating 4 - Poor. 11 out of 267 reviews
Rating 2 - Terrible. 7 out of 267 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Noelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The AC barely work
Stayed 9 nights in Aug 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would be nice if they had a shuttle or golf cart to transport from the parking garage.
Stayed 2 nights in Sep 2025

10/10 Excellent

Waheed

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ready to stay and move around :)

Friendly environment, breakfast was good too. Room size was good for a small family. Car parking fee should be 10 for 24 hours
Stayed 2 nights in Aug 2025

10/10 Excellent

Jihan

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is one of the cleanest Holiday Inns I’ve had the pleasure to stay in. It smelled wonderful. The staff were extremely welcoming and
Stayed 1 night in Sep 2025

10/10 Excellent

Hayley

Stayed 1 night in Aug 2025

10/10 Excellent

Uwe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing. 5/5 all round. Amazing smooth check-in. The receptionist saw how tired I was after a flight so she let me check in early and she was very supportive all through the stay. Room was spotless, and very comfortable. Breakfast was good.
Stayed 1 night in Aug 2025

8/10 Good

Dock

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

2/10 Terrible

Earnest

Traveled with partner
During my recent stay, I requested assistance with the heating in my room, as it was extremely cold. I contacted the reception several times and was assured that someone would come to help, but no one ever arrived. As a result, the room remained freezing throughout the night. My partner was coughing and feeling unwell due to the cold, which made the stay very uncomfortable. I was very disappointed both with the lack of proper heating and the poor customer service in handling the issue. Based on this experience, I cannot see myself returning to the hotel in the future.
Stayed 1 night in Aug 2025

10/10 Excellent

Amo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel
Stayed 1 night in Aug 2025

8/10 Good

Kristie

Stayed 1 night in Aug 2025

8/10 Good

Cynthia, Carcavelos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2025

6/10 Okay

Eugene

Traveled with group
Liked: Staff & service
When making beds make sure there are no stains on bedding. Vacuum when coming to clean even if it seems like it may not need it. As we are coming from outside and eating in our rooms. Some room deodorizer to keep rooms with a fresh smell.
Stayed 7 nights in Jul 2025

10/10 Excellent

SHARON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wonderful, hotel very comfortable. Surrounding area is not the top, however you can find a lot of supermarket and places to eat
Stayed 4 nights in Jul 2025

10/10 Excellent

Margherita

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is fantastic, clean, breakfast wonderful, lovely staff. The only point is the surronding area. However, the area counts with several place to buy food and supermarkets. The train close to the hotel is direct to the center of London
Stayed 5 nights in Aug 2025

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2025

10/10 Excellent

Sherif

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked my stay bfast is great staff are friendly
Stayed 5 nights in Jul 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options. Friendly staff.
Stayed 6 nights in Jul 2025

10/10 Excellent

Henry Olufemi

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was pleasantly clean, convenient and assesible. I also liked the breakfast.
Stayed 6 nights in Jul 2025

8/10 Good

Jagdeo, Chaguanas

Liked: Cleanliness, property conditions & facilities
The Hotel was quiet , well kept and good service.
Stayed 7 nights in Jul 2025

10/10 Excellent

Hany

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hamza and other staff is the real hotel assets

We returned again as hotel has friendly staff , clean and comfortable .
Stayed 2 nights in Jul 2025

10/10 Excellent

Liviu

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was fair ( quality/price)
Stayed 4 nights in Jul 2025

6/10 Okay

Derek

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
Sucked that I could only get twin beds
Stayed 2 nights in Jul 2025

10/10 Excellent

Jacqueline

Stayed 2 nights in Jul 2025