Holiday Inn Express London - Croydon, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express London - Croydon, an IHG Hotel

Bar (on property)
Bar (on property)
Point of interest
Standard Room, 2 Twin Beds | Individually decorated, individually furnished, desk, laptop workspace
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

Map
1 Priddys Yard Off Frith Rd, Croydon, England, CR0 1TS
  • Fairfields Halls
    8 min walk
  • Subway
    1 min walk
  • Church Street Tram Station
    3 min walk
  • London (LHR-Heathrow)
    79 min drive

Room options

Standard Room, 1 Double Bed with Sofa bed

  • 269 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Accessible

  • 291 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Twin Beds

  • 236 sq ft
  • Sleeps 2
  • 2 Twin Beds

Standard Room

  • 239 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Holiday Inn Express London - Croydon, an IHG Hotel

3-star hotel in Broad Green
Along with a bar/lounge, this hotel has a business center and dry cleaning. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, laundry facilities, a 24-hour front desk, and a computer station are onsite.
Holiday Inn Express London - Croydon, an IHG Hotel offers 156 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Holiday Inn Express London - Croydon, an IHG Hotel has designated areas for smoking.

A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:30 AM.

Languages

Afrikaans, Arabic, English, French, Hindi, Hungarian, Irish, Italian, Portuguese, Romanian, Russian, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • A bar/lounge

Family friendly

  • Free crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator (60 inch wide door)
  • Handrails in stairways (36 inches high)
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (36 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 10 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Heated floor
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per stay
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Cash deposit: GBP 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: GBP 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Croydon Holiday Inn Express
Croydon Holiday Inn Express London
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Holiday Inn Express Croydon London
Holiday Inn Express London Croydon
Holiday Inn Express London Hotel Croydon
Express London Croydon
Holiday Inn Express London Croydon Hotel Croydon
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Express London Croydon, An Ihg
Holiday Inn Express London Croydon
Holiday Inn Express London Croydon an IHG Hotel
Holiday Inn Express London - Croydon, an IHG Hotel Hotel
Holiday Inn Express London - Croydon, an IHG Hotel Croydon
Holiday Inn Express London - Croydon, an IHG Hotel Hotel Croydon

Holiday Inn Express London - Croydon, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 55 out of 96 reviews" "
Rating 8 - Good. 26 out of 96 reviews" "
Rating 6 - Okay. 9 out of 96 reviews" "
Rating 4 - Poor. 5 out of 96 reviews" "
Rating 2 - Terrible. 1 out of 96 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, area around was a bit untidy and smelly
Stayed 3 nights in Sep 2024

4/10 Poor

Shane

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities
Staff were not helpful. Extremely basic hotel. No parking provided
Stayed 1 night in Sep 2024

8/10 Good

Nathan

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Duncan Gurney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

bandoh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Rahima

Traveled with family
Disliked: Staff & service
Hotel buried in a cr a ck corner - avoid
The hotel were adamant there was no parking spaces due to construction then all of a sudden people had parked there?! Then the room had a table in there but no chair? I asked if I can use a chair from the dining area I was told I have to get it myself and bring it back. In checkout a lady was being told oh madam everything is ok, if you need any chairs we will bring them to you however many you want. The lady saying this sounded Easten European, apologies im of wrong. I’d like to know where this politeness and level or service was when I requested one chair to do my makeup. Also I asked if I could borrow their microwave to heat something, I was told they don’t have one by 4 people yet the same day in the evening my partner came down and he was able to use the microwave? Your customer service leaves much to be desired! We will not even begin to mention the nonsense that happens out the front of the hotel, sounds like screaming banshees. Never again On the plus your bed was comfortable
Stayed 2 nights in Aug 2024

10/10 Excellent

john

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful. I would definitely stay there again.
Stayed 2 nights in Aug 2024

10/10 Excellent

Shawna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 4 nights in Aug 2024

8/10 Good

nathan

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s an hour by train to central London, Croydon is a bit unsafe. Breakfast was good though
Stayed 4 nights in Jul 2024

6/10 Okay

Orden

Traveled with family
Liked: Cleanliness, staff & service
Hotel ok outside Hotel not safe
Stayed 2 nights in Aug 2024

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great usual high standards but noisy other guests!
Hotel was very good usual expected standards of Holiday Inn Express. However stay was tainted a bit by how noisy other guests were in the night and early morning in corridors, no care on shutting doors carefully, and very loud conversations. No consideration! Maybe I was just unlucky!
Stayed 1 night in Aug 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Mabel

Stayed 1 night in Aug 2024

10/10 Excellent

Sandip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and service.
Really enjoyed the stay at Holiday Inn at Croydon. We had arrived much earlier than the check in time - in view to leave our baggage. We were pleasantly surprised by front desk staff (Ali) who kindly accomodated us and checked us in as there was a room available. After the flight to London, this was really a welcoming gesture. Overall, good and quiet room with a view, great breakfast and very courteous staff.
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gestival stay
Hotel was clean and inviting. Rooms were lovely and beds were comfortable but the heating systems is terrible. Very cold in the rooms. Breakfast was very good
Stayed 1 night in Jul 2024

6/10 Okay

C

Liked: Staff & service, property conditions & facilities
Stayed 10 nights in Jul 2024

10/10 Excellent

Christopher

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very enjoyable and great for Holiday Inn Express. Rooms were very clean and staff extremely friendly and helpful.
Stayed 1 night in Jul 2024

4/10 Poor

Mayur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Booked a room for 4 people. The room given did not have space for 4 people and staff did very little to help the situation. Made for a very uncomfortable stay.
Stayed 1 night in Jul 2024

8/10 Good

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend family break
The facilities and cleanliness were all very good. Staff were helpful. Breakfast was generous and provided plenty of choice. The location is someway out of the centre of London but still accessible by train. The hotel is close to local amenities for food and supplies.
Stayed 1 night in Jun 2024

8/10 Good

Anastassia

Stayed 5 nights in Jun 2024

10/10 Excellent

Kaire

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 5 nights in Jun 2024

2/10 Terrible

Abigail

Traveled with family
We were given the wrong information at reception with reference to parking. Due to the information given, we ended up with the parking ticket.
Stayed 1 night in Jun 2024

10/10 Excellent

Jawwad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this place
Stayed 4 nights in Jun 2024

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful accommodations. Close walk to restaurants. Friendly and helpful staff
Stayed 1 night in Jun 2024