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Holiday Inn Express London - ExCeL by IHG

Property class: 3

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

A modern hotel with a brick facade, large windows, and a Holiday Inn Express sign.
A hotel room with two beds, a desk, a chair, and a mirror.
A breakfast spread with various dishes including croissants, eggs, sausages, beans, and fruits.
A modern bathroom with a toilet, bidet, and shower.
A hotel room with two beds, a desk, a chair, a lamp, and a window with curtains.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Parking available
  • Business services
The current price is $92
includes taxes & fees
Sep 27 - Sep 28

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, Excel London
    ‪9 min walk‬
  • Place, University of East London, Docklands Campus
    ‪16 min walk‬
  • Place, Royal Victoria Bridge
    ‪19 min walk‬
  • Airport, London (LGW-Gatwick)
    ‪93 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.2 out of 10
Wonderful
(21 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(21 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(41 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

A white shelf with a kettle, two mugs, and a coffee pod holder.

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel in Docklands
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 on-site accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel

Holiday Inn Express Excel Hotel

Holiday Inn Express London Excel

Holiday Inn Express Excel

Holiday Inn Express London - ExCeL England

Express London Excel By Ihg

Holiday Inn Express London ExCeL

Holiday Inn Express London ExCeL by IHG

Holiday Inn Express London ExCeL an IHG Hotel

Holiday Inn Express London - ExCeL by IHG Hotel

Holiday Inn Express London - ExCeL by IHG London

Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1000 reviews
Rating 8 - Good. 319 out of 1000 reviews
Rating 6 - Okay. 97 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was comfortable, staff were friendly, breakfast was good
Stayed 1 night in Jun 2026
Verified review

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was lovely and clean Staff were outstanding! Great Location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, property conditions & facilities
Very friendly & helpful staff, lovely hotel, spotlessly clean room, very comfortable bed & a lovely breakfast. I will definitely be staying again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good & reasonable hotel - good links to Excel and DLR / Elizabeth Line - would recommend
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Fei

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and nice staff
Stayed 7 nights in Apr 2026
Verified review

8/10 Good

Ila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are lovely, I and my friend are disabled and stayed here after an event nearby. They really went out of the way to accommodate us and it was very appreciated
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would be very happy to stay here again rooms clean. Breakfast good, plenty of choice, all the hotel staff very accommodating and helpful.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, which is clean, quiet, has parking, close to drive and then tube to go to inner city for shows concerts etc. Lovely staff. Stay here easily 4 times a year, always great. Lovely breakfast too 😋
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Would book again. Seems a class above othe holiday inn express hotels we have stayed in. Look forward to coming back Thank you
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Somiya

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Brendan

Liked: Cleanliness, property conditions & facilities
Lovely stay - thanks 👍
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Demetrio

Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were helpful and friendly, breakfast was excellent!
Stayed 4 nights in Feb 2026
Verified review

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Jon

Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and really handy for City Airport and the Excel Centre
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were amazing. Craig was so accommodating.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We visited for the Comic Con weekend and we were all extremely happy with every aspect of our stay. The reception staff were very welcoming, the room was perfect for what we needed and was very clean. Whenever we came back at the end of the day the housekeeping team did a great job at making the room comfortable for our return. The bar and restaurant staff are very friendly and helpful, nice variety of food for breakfast and dinners. Thanks very much for a really enjoyable weekend!
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026
Verified review

6/10 Okay

Prateek

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Breakfast was good. Room was ok- stained carpets, old bathroom accessories
Stayed 3 nights in Apr 2026
Verified review

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025
Verified review

8/10 Good

Martin

Liked: Cleanliness, staff & service, amenities
Nice rooms, nice staff and the location for excel was perfect.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Marissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
thank you so much
Stayed 3 nights in May 2026
Verified review

8/10 Good

Anne F

Liked: Cleanliness, staff & service, amenities
Reception staff welcoming, room spotless, good breakfast
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point. Food, rooms, ambiance, the staff… excellent.
Stayed 2 nights in Jan 2026
Verified review

8/10 Good

Cletus Akodam

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good as per it's criteria and had very cozy beddings and breakfast.
Stayed 6 nights in Sep 2025