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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
The current price is $103
includes taxes & fees
May 25 - May 26

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, University of East London, Docklands Campus
    ‪16 min walk‬
  • Place, Royal Victoria Bridge
    ‪19 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪107 min drive‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(18 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

8.8 out of 10
Excellent
(20 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(37 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

8.6 out of 10
Excellent
(8 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

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About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel in Docklands
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM

Contactless check-in available

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11 AM

Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel

Holiday Inn Express Excel Hotel

Holiday Inn Express London Excel

Holiday Inn Express Excel

Holiday Inn Express London - ExCeL England

Express London Excel By Ihg

Holiday Inn Express London ExCeL

Holiday Inn Express London ExCeL by IHG

Holiday Inn Express London ExCeL an IHG Hotel

Holiday Inn Express London - ExCeL by IHG Hotel

Holiday Inn Express London - ExCeL by IHG London

Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 516 out of 1011 reviews
Rating 8 - Good. 339 out of 1011 reviews
Rating 6 - Okay. 96 out of 1011 reviews
Rating 4 - Poor. 32 out of 1011 reviews
Rating 2 - Terrible. 28 out of 1011 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Shiraz

Liked: Cleanliness
Stayed 2 nights in Feb 2026

10/10 Excellent

Daniel

Stayed 1 night in Feb 2026

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
Clean room, friendly staff & good amenities
Stayed 1 night in Jan 2026

10/10 Excellent

Nadine

Traveled with family
Liked: Cleanliness, staff & service, amenities
Excellent check in. Lovely reception area. Clean spacious room. Extra pillows. Beautiful breakfast, good evening meals which were great value for money. Easy check out. Good location - minutes from DLR which makes it easily accessible to London itself. Only one thing I will say is the rooms get HOT in the nights, even with temp turned right down and even off. Would recommend. Stayed as a family of 2 adults and 2 children under 11 for a weekend in London.
Stayed 2 nights in Jan 2026

10/10 Excellent

Jon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great food lovely staff and good atmosphere
Stayed 2 nights in Jan 2026

10/10 Excellent

Dave

Stayed 3 nights in Jan 2026

10/10 Excellent

gaia

Stayed 1 night in Jan 2026

10/10 Excellent

Ethan

Stayed 2 nights in Jan 2026

10/10 Excellent

Max

Liked: Cleanliness, staff & service, amenities
Lovely room, very clean, staff great and breakfast was good.
Stayed 1 night in Jan 2026

10/10 Excellent

Abiola

Liked: Cleanliness, amenities, property conditions & facilities
Everything was on point. Food, rooms, ambiance, the staff… excellent.
Stayed 2 nights in Jan 2026

6/10 Okay

Alfredo

Traveled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Hotel was very crowded, however that was fine until we appeared every day for breakfast and the lady on charge of the service was trying to lock us out just when we can barely finish our meal. My wife and daughter surprides because of how she was treating the different tables pudhing everyone to leave because of the waiting people tu be sit.
Stayed 6 nights in Dec 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Property conditions & facilities
Excellent service and helpful staff at check in and were brilliant with our kids, however the rest of our stay was average service, can’t really comment as it was nothing special or above and beyond. Room was a good temperature and bed was very clean and made well. Sofa bed however was very very uncomfortable and not a standard double so our son fell out twice during the night. Bathroom was a little disappointing, mould and dirt around the shower basin and the bathroom smelt unpleasant. Also no bin bags any of the bins. Overall room was satisfactory and stay on arrival were great but the rest of the stay and breakfast was just average and we could have spent the same amount of money somewhere a little more luxurious with more competent staff.
Stayed 1 night in Jan 2026

10/10 Excellent

Somiya

Liked: Cleanliness, staff & service, amenities
Amazing stay
Stayed 1 night in Jan 2026

6/10 Okay

Jennifer

Stayed 4 nights in Dec 2025

10/10 Excellent

Muhammed

Liked: Cleanliness, staff & service, property conditions & facilities
Good experience from check-in to out. Nice breakfast
Stayed 1 night in Jan 2026

10/10 Excellent

Yan Kiu

Stayed 1 night in Dec 2025

8/10 Good

Mercedes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service from staff was excellent. All were very friendly and helpful
Stayed 2 nights in Dec 2025

10/10 Excellent

NOWROZ KHAN FAZAL

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is well located. Close to the DLR track. Clean rooms and friendly staff. Enjoyed our stay
Stayed 3 nights in Dec 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay, practical in every way. Good value to us
Stayed 1 night in Dec 2025

8/10 Good

Alison

Traveled with family
Liked: Cleanliness, staff & service, amenities
Staff friendly, food hot and fresh, facilities clean
Stayed 1 night in Dec 2025

10/10 Excellent

Sarah

Stayed 1 night in Dec 2025

2/10 Terrible

Mark

Traveled with partner
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Drains blocked in disabled rooms
Stayed 1 night in Dec 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities
Was nice place for a one night stay
Stayed 1 night in Dec 2025

6/10 Okay

Karen

Stayed 1 night in Dec 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
The staff was courteous, friendly and helpful. The housekeeping staff were especially nice and helpful as was the breakfast staff. The room was clean and the bed was comfortable. Will definitely stay here next time I’m in London.
Stayed 9 nights in Nov 2025