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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Exterior
Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Restaurant
Bar (on property)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
$86
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, Thames Barrier Park
    ‪13 min walk‬
  • Place, University of East London, Docklands Campus
    ‪15 min walk‬
  • Airport, London (LCY-London City)
    ‪15 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(16 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Exterior
ibis London Excel Docklands
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  • Breakfast available
4.3 out of 5, Excellent, 1,001 reviews
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About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel in Docklands
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 504 out of 1005 reviews
Rating 8 - Good. 345 out of 1005 reviews
Rating 6 - Okay. 96 out of 1005 reviews
Rating 4 - Poor. 31 out of 1005 reviews
Rating 2 - Terrible. 29 out of 1005 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

2/10 Terrible

Kevin

Stayed 1 night in Oct 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Ffion

Disliked: Room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for a concert and a show following day. great location for staying, parking and transport options. Coming again december
Stayed 2 nights in Oct 2025

8/10 Good

Nathan

Stayed 1 night in Oct 2025

10/10 Excellent

Frederick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for a short overnight and departure out of LCY. It’s walkable to the airport but only a BP4 uber fare. Left too early for breakfast but hotel provided a minimal “to go” bag w/ two small muffins, a banana and an apple. Could have used a yogurt and an orange juice or small bottle of water. Clean, modern, and easy access to Docklands light rail.
Stayed 1 night in Oct 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thanks again to Evelyn. Efficient and friendly as always
Stayed 1 night in Oct 2025

6/10 Okay

Xue Feng, Chapel Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place to stay. The staff members are very nice and helpful.
Stayed 4 nights in Oct 2025

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel fine. Just be aware if the DLR isn’t running you’ll end up walking a lot.
Stayed 1 night in Oct 2025

8/10 Good

Cletus Akodam

Liked: Cleanliness, property conditions & facilities, room comfort
The hotel was good as per it's criteria and had very cozy beddings and breakfast.
Stayed 6 nights in Sep 2025

10/10 Excellent

Delroy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip

clean and friendly staff
Stayed 1 night in Aug 2025

10/10 Excellent

Lisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel great. Location good. Breakfast good selection. Dining room staff lovely but receptionist on checkout miserable.
Stayed 1 night in Oct 2025

8/10 Good

Phil

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Victoria

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location with good transport links. Welcoming environment.
Stayed 1 night in Oct 2025

6/10 Okay

Fung Yee

Stayed 2 nights in Sep 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay
Stayed 1 night in Sep 2025

10/10 Excellent

Elinor

Stayed 1 night in Sep 2025

10/10 Excellent

Drini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well kept, modern, clean. Staff was friendly with any questions, and included breakfast was large and delicious.
Stayed 4 nights in Sep 2025

10/10 Excellent

Goran

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025

10/10 Excellent

Sharon

Stayed 1 night in Sep 2025

10/10 Excellent

Neil

Stayed 1 night in Sep 2025

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thumbs up 👍

Great stay as usual. All the staff are very competent and friendly. Evelyn and Cleo are especially welcoming.
Stayed 1 night in Sep 2025

10/10 Excellent

Olatunde

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Peter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Amadeu

Traveled with partner
Liked: Cleanliness, staff & service, amenities
I didn't ask for a disabled room and i slip twice because the wet floor in the wet room. Didn't appreciated the airplanes noise and the pillows could have been better. Small double bed and a winter quilt in the summer not needed. The matress was comfortable. The tram near by was very good.
Stayed 2 nights in Sep 2025