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Holiday Inn Express London - ExCeL by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Hypo-allergenic bedding, desk, blackout drapes, soundproofing
Bar (on property)
Terrace/patio
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
$93
includes taxes & fees
Dec 15 - Dec 16

Explore the area

View in a map
1018 Dockside Road, London, England, E16 2FQ
  • Place, ExCeL Exhibition Centre
    ‪9 min walk‬
  • Place, O2 Arena
    ‪6 min drive‬
  • Place, Westfield Stratford City
    ‪17 min drive‬
  • Airport, London (LCY-London City)
    ‪15 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

9.4 out of 10
Exceptional
(15 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(17 reviews)
  • 237 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

9.0 out of 10
Wonderful
(36 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room (with Free Hot Breakfast)

8.4 out of 10
Very good
(5 reviews)
  • 237 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout drapes, soundproofing

Standard Room, 2 Twin Beds (with Free Hot Breakfast)

7.8 out of 10
Good
(7 reviews)
  • 237 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn Express London - ExCeL by IHG

3-star hotel in Docklands
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free weekday breakfast and free WiFi in public areas are also provided. Other amenities include a conference center, a business center, and conference space.
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center. Event facilities measuring 431 square feet (40 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn Express London - ExCeL by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:30 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business center
  • Conference center (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL by IHG
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 497 out of 1001 reviews
Rating 8 - Good. 351 out of 1001 reviews
Rating 6 - Okay. 95 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2025

10/10 Excellent

Shannon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and accomdating. Despite our issues with it being extremely noisy in our original room they sorted it immediately and moved us. Also, best hotel shower ever!
Stayed 4 nights in Aug 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Gary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean with friendly and warm staff. It's conveniently located near public transportation, and quiet due to its distance from major tourist activities. They could offer a more varied breakfast menu.
Stayed 4 nights in Jul 2025

8/10 Good

Lawrence

Traveled with group
Liked: Cleanliness
Power went down for one hour , no backup.
Stayed 1 night in Jul 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great sleep. Mattress and covers very comfortable. Breakfast is excellent!
Stayed 4 nights in Jul 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great

It was very nice staying here and convenient to get to the tube - just a 2 minute walk. Room was comfortable and clean and breakfast was very nice, with a huge choice.
Stayed 1 night in Jul 2025

8/10 Good

Mark

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rosanna

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Lovely staff, so helpful and friendly. Went out of their way to accommodate children’s needs. Room was adeq
Stayed 1 night in Jul 2025

8/10 Good

neil

Great location for London City Airport. Staff were pleasant and helpful, property well maintained. View from room of car park and building around. we were leaving early so were given a packed breakfast but this turned out to be just unripe fruit and a mini muffin
Stayed 1 night in Jul 2025

8/10 Good

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location for Silverworks Island

Great location for events at Silverworks Island & very close to the tube. Nice spacious rooms. Friendly staff. Good breakfast options.
Stayed 2 nights in Jul 2025

10/10 Excellent

Kevin

Stayed 1 night in Jul 2025

6/10 Okay

Olusola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2025

10/10 Excellent

Ann-Margaret

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the breakfast choice and timings of breakfast. Loved the proximity to Attractions and Transport links Loved the cleanliness and upkeep of the hotel and amenities
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little too far from downtown London
Stayed 2 nights in Jun 2025

8/10 Good

Martyn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find and get to and had parking. Hotel was lovely and clean and staff were very helpful and polite and friendly. Room was lovely and clean and spacious and had air conditioning, was a little disappointed couldn't open a window but still room was lovely. Little disappointed that it was 2single mattresses put together as made it very uncomfortable to sleep but managed to get some sleep. Had a bar and restaurant which wasn't too busy and was a lovely atmosphere. But disapointed there was no jam at breakfast could only find marmite but wasn't the end of the world. Would definitely stay again
Stayed 1 night in May 2025

8/10 Good

Dannah

Traveled with partner
Liked: Cleanliness, property conditions & facilities
The food and facilities were great! Cleanliness is spotless.
Stayed 4 nights in May 2025

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was modern, spacious, clean and comfortable.
Stayed 4 nights in Jun 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for business at Wxcel

Completely refreshed Wxcwllent
Stayed 2 nights in Jun 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was in an ideal location, 2 minute walk from dlr and a wonderful sight of the runway at London city airport. Hotel was very clean and all staff were professional and very helpful, I have booked this hotel again 😁
Stayed 1 night in Jun 2025

10/10 Excellent

AHMAD FAUZI

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a wonderful stay at the hotel. Although we had a very late check-in due to late arrival near midnight, food was still available. Overall, the facilities and cleanliness met our expectations.
Stayed 2 nights in Jun 2025

6/10 Okay

Dawn

Business traveler
Hotel is pretty standard Holiday Inn. Has a small car park at £20 per night. Restaurant has a varied menu of simple food. Service was slow and as a group of 10 our meals were delivered over the course of an hour.
Stayed 2 nights in Jun 2025

10/10 Excellent

Alastair

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, modern and easy to park. Will certainly be coming back again for our next stay in London
Stayed 1 night in Jun 2025

10/10 Excellent

anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel all good 👌👌
Stayed 1 night in May 2025