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Holiday Inn Express London - Limehouse by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Limehouse by IHG

Property grounds
Exterior
Property grounds
Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi
Property grounds

Reviews

8.2 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
469-475 The Highway, Limehouse, London, England, E1W 3HN
  • Troxy
    ‪4 min walk‬
  • Tower of London
    ‪5 min drive‬
  • Tower Bridge
    ‪5 min drive‬
  • London (LCY-London City)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 2 Twin Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room (with Free Hot Breakfast)

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express London - Limehouse by IHG

3-star hotel in Tower Hamlets
Along with a bar/lounge, this smoke-free hotel has a conference center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available once per stay.
Holiday Inn Express London - Limehouse by IHG offers 150 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Holiday Inn Express London - Limehouse by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Limehouse
Holiday Inn Express Limehouse Hotel
Holiday Inn Express Limehouse Hotel London
Holiday Inn Express Limehouse London
Holiday Inn Express London Limehouse
Limehouse Holiday Inn Express
Limehouse Holiday Inn Express London
Limehouse London
London Limehouse
London Limehouse Holiday Inn Express
Holiday Inn Express London-Limehouse England
Holiday Inn Express London-Limehouse Hotel London
Holiday Inn Express London Limehouse Hotel
Holiday Inn Express London Limehouse
Holiday Inn Express London Limehouse an IHG Hotel
Holiday Inn Express London - Limehouse by IHG Hotel
Holiday Inn Express London - Limehouse by IHG London
Holiday Inn Express London - Limehouse by IHG Hotel London

Holiday Inn Express London - Limehouse by IHG Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 404 out of 1000 reviews
Rating 8 - Good. 396 out of 1000 reviews
Rating 6 - Okay. 115 out of 1000 reviews
Rating 4 - Poor. 42 out of 1000 reviews
Rating 2 - Terrible. 43 out of 1000 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Anna

Stayed 1 night in Nov 2024

10/10 Excellent

Genesis Marie

Stayed 3 nights in Oct 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, room comfort
Lovely hotel but under construction
Booked last December for husbands 60th birthday surprise for show, was very disappointed on seeing that the hotel was completely wrapped and surrounded by scaffolding as booked this hotel as stated great views across london, if I’d known it was under construction I would’ve booked nearer the venue. But the hotel was lovely and clean and the staff excellent
Stayed 1 night in Nov 2024

8/10 Good

Kalynda, Ironton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed this day. The staff was very friendly at times. It got busy and they didn’t have enough people to wait on the customers at the bar, but all in all it was OK food The breakfast served leftovers from the day before
Stayed 4 nights in Sep 2024

10/10 Excellent

Ryan A.

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I
Stayed 3 nights in Oct 2024

6/10 Okay

Allan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The property was covered in scaffolding and a covering. No access to the front door we had to use side fire exit. There was one small notice telling us to use side entrance. It would of been a good idea to inform us of the work being done. The staff were welcoming and friendly, food was excellent.
Stayed 4 nights in Oct 2024

6/10 Okay

Susan

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Comfortable stay
The room was clean and comfortable. Breakfast as of a good standard and there was a good choice. We were unaware of renovations being done prior to the stay, so surprised on arrival to find the building completely covered in scaffolding. Reception service and bar service left a lot to be desired.
Stayed 2 nights in Oct 2024

10/10 Excellent

Farhana, West Midlands

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

4/10 Poor

Penelope

Disliked: Cleanliness, property conditions & facilities, room comfort
Not a holiday at the holiday inn!
Room was not clean, table sticky and hairs not belonging to me in bathroom and on pillow. Major works going on and side entrance didn’t feel safe. Very noisy in the am due to works
Stayed 1 night in Oct 2024

10/10 Excellent

Michailas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Sabrina

Liked: Cleanliness
Could’ve been cleaner
Stayed 3 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 3 nights in Apr 2024

2/10 Terrible

Guna

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Patricia, Bertram

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The linen was clean in the room, but the carpets throughout the facility were all stained. The exterior of the complex was under renovation, so all windows were covered by scaffold and mesh. Breakfast is the only meal available in this hotel and the nearest eating outlet was about 15 minutes walk away.
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would stay there again
Very clean and friendly. I would definately stay there again. Also nice and close to the train station.
Stayed 1 night in Sep 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

2/10 Terrible

Ruth

Disliked: Staff & service
Poor
Poor service. Accidentally booked the wrong date and wanted to transfer it to the correct date. This was not permitted and I lost all the money. Poor customer service guys. You should be ashamed of yourselves, especially when I use hotels.com and IHG hotels so much.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early to be able to find a parking space. Only a few minutes' walk from tube station. Good choice at breakfast.
Stayed 3 nights in Jun 2024

2/10 Terrible

Michelle

Traveled with group
Poor
There was building works going on at the hotel our room view window had scaffolding up and cement smell in the room which was open on arrival and the dust from thd building works . Thd bathroom stunk like old cigarettes smell was an awful nights sleep banging of doors on reporting it yo receptionist he or she didnt seem conconcerned and told us to email the manager no compensation was offered very bad service .
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Clean and modern rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

KING HONG HARVEY

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Cheyenne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Liar, liar.....
We only booked here because they advertised parking. However. I prepaid for 4 nights and only got to park in their lot 2 nights. Realistically, there are only 10 spaces for the entire hotel. I was promised a refund for the parking fees but was constantly given the run around about getting it. I was told the manager would have to approve it but he was never there. I was told to park on the street behind the hotel and got a parking ticket the first night. So not only am i out my parking fees, I had to pay a £60 ticket. I can't wait to go back to London but will stay somewhere else. This place will lie and steal your money.
Stayed 4 nights in Jul 2024

2/10 Terrible

Corrina

Stayed 4 nights in Jul 2024