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Holiday Inn Express London - Limehouse, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express London - Limehouse, an IHG Hotel

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Property grounds
Exterior
Property grounds
Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
469-475 The Highway, Limehouse, London, England, E1W 3HN
  • Troxy
    4 min walk
  • Jungle Burgers
    3 min walk
  • Limehouse DLR Station
    5 min walk
  • London (LCY-London City)
    17 min drive

Room options

View all photos for Standard Room, 2 Twin Beds

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 129 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express London - Limehouse, an IHG Hotel

3-star hotel in Tower Hamlets
Along with a bar/lounge, this smoke-free hotel has a conference center and self parking. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite. Housekeeping is available once per stay.
Holiday Inn Express London - Limehouse, an IHG Hotel offers 150 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested. Housekeeping is provided once per stay.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center and 3 meeting rooms. This eco-certified hotel also offers a vending machine, multilingual staff, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Holiday Inn Express London - Limehouse, an IHG Hotel is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 20 per day)

Food and drink

  • Free buffet breakfast available 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • Coffee and tea in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business center
  • Computer station
  • Conference center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 7 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: GBP 20 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Limehouse
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Holiday Inn Express London Limehouse
Holiday Inn Express London Limehouse an IHG Hotel
Holiday Inn Express London - Limehouse, an IHG Hotel Hotel
Holiday Inn Express London - Limehouse, an IHG Hotel London

Holiday Inn Express London - Limehouse, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 400 out of 1000 reviews" "
Rating 8 - Good. 406 out of 1000 reviews" "
Rating 6 - Okay. 114 out of 1000 reviews" "
Rating 4 - Poor. 39 out of 1000 reviews" "
Rating 2 - Terrible. 41 out of 1000 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Ruth

Disliked: Staff & service
Poor
Poor service. Accidentally booked the wrong date and wanted to transfer it to the correct date. This was not permitted and I lost all the money. Poor customer service guys. You should be ashamed of yourselves, especially when I use hotels.com and IHG hotels so much.
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived early to be able to find a parking space. Only a few minutes' walk from tube station. Good choice at breakfast.
Stayed 3 nights in Jun 2024

2/10 Terrible

Michelle

Traveled with group
Poor
There was building works going on at the hotel our room view window had scaffolding up and cement smell in the room which was open on arrival and the dust from thd building works . Thd bathroom stunk like old cigarettes smell was an awful nights sleep banging of doors on reporting it yo receptionist he or she didnt seem conconcerned and told us to email the manager no compensation was offered very bad service .
Stayed 1 night in Aug 2024

10/10 Excellent

Bassam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value for money. Clean and modern rooms
Stayed 1 night in Aug 2024

10/10 Excellent

Tim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

4/10 Poor

KING HONG HARVEY

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Aug 2024

4/10 Poor

Cheyenne

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Liar, liar.....
We only booked here because they advertised parking. However. I prepaid for 4 nights and only got to park in their lot 2 nights. Realistically, there are only 10 spaces for the entire hotel. I was promised a refund for the parking fees but was constantly given the run around about getting it. I was told the manager would have to approve it but he was never there. I was told to park on the street behind the hotel and got a parking ticket the first night. So not only am i out my parking fees, I had to pay a £60 ticket. I can't wait to go back to London but will stay somewhere else. This place will lie and steal your money.
Stayed 4 nights in Jul 2024

2/10 Terrible

Corrina

Stayed 4 nights in Jul 2024

2/10 Terrible

Paul

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
AVOID!! So rude and unprofessional
The worse experience of any hotel I have stayed it - and I didn’t even make it inside! I arrived to park my car in the excuse of a car park, the reason I got stuck was that there were cars waiting, then cars waiting behind me leading into the busy carriageway road - cause mass issues and extremely dangerous. After being stranded in the car park for 15 minutes I made the decision to ring the reception for some assistance. Unfortunately I got a guy called Frank (the Manager apparently). I explained the car parking situation, and that as there are no spaces I will book into a different hotel at my cost but I’m not paying for parking as technically I have not ‘Parked’. I asked him to put my reg in and clear it off so I am not fined. He would not cooperate, was extremely rude! He explained that he does not have the time to help me - I asked for a call back when convenient - he said he would be too busy. You had vans parked in disabled spaces also, without displaying a badge - I raised this also and Franks extremely professional response was ‘it’s first come first served’. I’ve never experienced anything like this before, I spend £1000’s a year with work on hotels, and I will never book into a Holiday Inn or Holiday Inn Express again.
Stayed 1 night in Jul 2024

2/10 Terrible

Rajesh

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheaters - They fleeced me.
Worst experience ever. We had stayed only 1 night and checked out before 11 am next morning (21st July) after being assured by Anita (Front desk) that the balance of the 4 nights amount will be refunded if we wanted to check-out early. In case it was not so, Then my plan was to continue to stay there rather than move to another hotel. I double-triple times reconfirmed and was assured by Anita that 'I need not worry' and she will initiate the refund. On following up the day after, I was informed that it will not be refunded. Pedro Teixeira, the reservation manager, accepted a mistake on part of their staff but said he cannot do anything. Now, this is an error from their team. They cannot put the cost of not training their staff on me. I chased Pedro requesting that the mistake is on their part and why I should I suffer by ending up paying for 4 extra nights. They need to refund and be fair. Pedro, just chose to ignore my plight. I asked him to be fair and not take advantage and be fair to compensate for their team's mistake. However, he is not refunding and hate Holiday Inn Express for this! THEY HAVE JUST CHEATED ME. THEY HAVE CHARGED ME FOR 5 NIGHTS AGAINST THE ONE I USED BECAUSE THEY ASSURED ME THAT THEY WILL REFUND MY 4 NIGHTS IF I CHECKED OUT AFTER 1 NIGHT! If Holiday Inn has any customer service policy then this is a classic example for them to step and resolve. Remaining in anticipation.
Stayed 5 nights in Jul 2024

10/10 Excellent

Nadia

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel for a quick trip, had no problems finding it! Totally recommend, breakfast was lush.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay in Limehouse
Very good, but the floor of the shower cubicle in our room (713) was extremely slippery and could easily cause a fall. But the room was clean, the bed good and the breakfast was tasty. all in all, a very good experience
Stayed 2 nights in Jul 2024

10/10 Excellent

Charlie

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 5 nights in Jul 2024

6/10 Okay

Kechuan, Weston

Disliked: Property conditions & facilities
Not very clean
Stayed 7 nights in Jun 2024

10/10 Excellent

Andrea

Traveled with family
Really enjoyed our stay. Fantastic breakfast, clean room, friendly staff.
Stayed 1 night in Jun 2024

6/10 Okay

MUHAMMAD

Stayed 2 nights in Jun 2024

8/10 Good

Antony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

6/10 Okay

Gabriela

Stayed 1 night in Jun 2024

8/10 Good

Yuerui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Raymond, Aliso Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Location. Needs more transportation options
Stayed 2 nights in Jun 2024

4/10 Poor

Andrea

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Sidocia

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 9 nights in May 2024

10/10 Excellent

Ian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the breakfast, the rooms were well maintained and it was a delight to see the beds made everyday when we were away. Staff were polite, and professional. The slight downside was with the checking in, which was slow, but understandably, was understaffed at the time. Other than that, the hotel excelled in everything else.
Stayed 3 nights in May 2024