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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
1 bedroom, desk, soundproofing, iron/ironing board
Property amenity
Exterior
Point of interest

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Air conditioning
  • Bar
  • 24/7 front desk

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • ExCeL Exhibition Centre
    ‪14 min walk‬
  • O2 Arena
    ‪4 min drive‬
  • Westfield Stratford City
    ‪8 min drive‬
  • London (LCY-London City)
    ‪6 min drive‬

Room options

View all photos for Standard Room

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed, Accessible

9.0 out of 10
Wonderful
(6 reviews)
  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 2 Twin Beds

9.0 out of 10
Wonderful
(7 reviews)
  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

1 bedroom, desk, soundproofing, iron/ironing board

Standard Room, 1 Double Bed with Sofa bed

7.4 out of 10
Good
(34 reviews)
  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

3-star hotel in Docklands
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Holiday Inn Express London-Royal Docks, Docklands by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands by IHG
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 327 out of 1001 reviews
Rating 8 - Good. 435 out of 1001 reviews
Rating 6 - Okay. 133 out of 1001 reviews
Rating 4 - Poor. 65 out of 1001 reviews
Rating 2 - Terrible. 41 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Sinatra

Stayed 3 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday Inn Canning Town - great location for 02

Attending concert at the 02. Just one stop away on underground and five minute walk to underground from/to hotel. Good location, with express supermarket across road. Would stay again
Stayed 1 night in Mar 2025

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A lovely Docklands area little gem.

A lovely stay. Thank you.
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Okay if you need a cheap one night stay

When we walked into the hotel room we first noticed a large muddy patch, the rest of the carpet were no better. In the bathroom about 50% of the floor tiles were cracked, the silicone was yellow or orange with only a few areas being white and on the ceiling in the bathroom I noticed black mould. Breakfast in the morning was an average English breakfast so there's not much to say there.
Stayed 1 night in Mar 2025

6/10 Okay

Nikki

Liked: Cleanliness, staff & service, room comfort

Not the best

Light over mirror turned its self on and off throughout the night, the toilet flushed constantly, the usb plugs and light on one side of the bed didn’t work. Nor did the light above the bed. People were using the lift so we climbed 3 flights of stairs but or keycard wouldn’t let us through the stairwell door at the top. Spoke to receptionist and they said the keycards don’t usually work in the stairwells. Comfortable bed, and once asleep we did sleep well, until the people above decided to have a very loud shower at 2.30am
Stayed 1 night in Mar 2025

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Benjamin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Darren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the 02 5 minutes to the station, onsite parking the staff were very friendly our room was basic but clean and comfortable. Lots of choices for breakfast. Would recommended
Stayed 1 night in Mar 2025

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

6/10 Okay

Steve

Liked: Cleanliness, staff & service, room comfort

Basic but functional

We had to move rooms as the first had smelly drains (room 110) Second room (330) had window that didn't shut properly so we had road noise. Hotel very basic and a bit tired but functional. Breakfast was plentiful. Staff very friendly and helpful.
Stayed 1 night in Mar 2025

8/10 Good

Jason

Stayed 2 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy hotel to book. Simple to deal with and a reasonable breakfast.
Stayed 1 night in Feb 2025

6/10 Okay

Alexandra

Stayed 1 night in Feb 2025

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Friendly and helpful service despite room

I was put into room 315 twin room for me and my daughter and I was disappointed at the condition of the carpet stained on the entrance to the room and the back of the bathroom door wood panel chipped at the bottom. Also the painted surface near the toilet area was black from mould. I would not say this was a 3 star hotel more like a 2 star for the condition of the room I was put into and not liking the view at the back of the room looking at a derelict building not a pretty view. To finish on a positive note though the staff were friendly and attentive and the breakfast choice especially gluten free was good. Location of hotel excellent for tube station
Back of bathroom door
Area near the toilet
Back of bathroom door
Carpet on entrance to room
Stayed 2 nights in Feb 2025

10/10 Excellent

Tariq

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

John, Oldham

Liked: Cleanliness, staff & service, amenities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Sonia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jim

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stay as always expected from Holiday Inn Express

Holiday Inn Express always deliver exactly what I expect. A good nights sleep, safe location and a filling breakfast.
Stayed 1 night in Feb 2025

8/10 Good

Haley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Tarek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 5 nights in Jan 2025

10/10 Excellent

Ian

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great stay , great clean room , only issue the shower either red hot or freezing cold , I had the cold shower which very brief , I’m guessing that was one of the eco initiatives, but it didn’t affect my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Marius

Traveled with group, Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Tatenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024