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Holiday Inn Express London-Royal Docks, Docklands by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London-Royal Docks, Docklands by IHG

Exterior
Exterior
Point of interest
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Breakfast included
  • 24/7 front desk
  • Parking available
  • Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    ‪9 min walk‬
  • ExCeL Exhibition Centre
    ‪16 min walk‬
  • O2 Arena
    ‪8 min drive‬
  • London (LCY-London City)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express London - Greenwich by IHG

  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Parking available
4.1 out of 5, Very Good, (1003)
The price is $106
per night
$127 total
includes taxes & fees
Mar 7 - Mar 8
Holiday Inn Express London - Greenwich by IHG

About this property

Holiday Inn Express London-Royal Docks, Docklands by IHG

3-star hotel in Docklands
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands by IHG offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Holiday Inn Express London-Royal Docks, Docklands by IHG is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG Hotel
Holiday Inn Express London-Royal Docks, Docklands by IHG London

Holiday Inn Express London-Royal Docks, Docklands by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 319 out of 1002 reviews
Rating 8 - Good. 436 out of 1002 reviews
Rating 6 - Okay. 140 out of 1002 reviews
Rating 4 - Poor. 66 out of 1002 reviews
Rating 2 - Terrible. 41 out of 1002 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Lauren

Stayed 1 night in Nov 2024

4/10 Poor

Aurel

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Car stolen
Very bad experience overall. My car was stolen from the car park and the staff was saying this is always happening. I asked for cctv footage and they said they can't show me . I don't know what to say, either they know what happened or they don't care about customers service.
Stayed 3 nights in Nov 2024

4/10 Poor

Kingsley

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

luke

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Nov 2024

8/10 Good

pete

Traveled with family
Liked: Staff & service, room comfort
Nice hotel
Great hotel for a couple of nights. Room had everything we needed. Not far from underground and bus stop. Breakfast was just ok. Wouldn't have paid extra for it. Pull out bed could have been comfier but all in all it was a nice stay
Stayed 2 nights in Oct 2024

8/10 Good

Lee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good value
Check in was quick and effortless. The breakfast buffet was fantastic Staff were very helpful at all times. Only complaints i have were that the road was a bit noisy and room was a bit warm, however both of these things are out of the hotels control
Stayed 3 nights in Oct 2024

10/10 Excellent

EMILIO

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Claudio and the front staff were all very attentive and useful. Facilities were clean, and the breakfast was varied and of quality. I would recommend to my peers and family.
Stayed 3 nights in Oct 2024

4/10 Poor

Michelle

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient for the tube. Uncomfortable sofa bed and very cold room, no sleep. Smell of smoke and then cannabis smell from the car park after having the window open to air the room. Sofa bed really needs replacing, impossible to sleep on it unfortunately. Very disappointed with the very basic facilities and lack of comfort.
Stayed 1 night in Oct 2024

4/10 Poor

Shubh

Traveled with family
Disliked: Cleanliness
The bathroom and sink was really dirty the kettle was dirty and the floor mat was disgusting I will definitely not choose this hotel again.
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Requested double beds, all 3 room bookings were given twins and was informed that it was subject to availability. Don't think this was made clear enough when booking. Bathroom had seen better days.
Stayed 1 night in Oct 2024

2/10 Terrible

Neil

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Over priced under standard hotel Takes advantage of its location to excel to rip people off
Stayed 2 nights in Sep 2024

8/10 Good

G

Liked: Staff & service
Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Emma

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities
Awful breakfast
Stayed 1 night in Sep 2024

10/10 Excellent

Stacy

Stayed 1 night in Sep 2024

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is tired. It feels like a generic 1980’s restaurant downstairs. Nothing welcoming about it at all. The hallways near the rooms were in desperate need of a hoover. And definitely don’t look up in the lift if you don’t want to get the ick! The room was clean enough, but had a really strong smell of cleaning products and I soon realised that it was because the room itself was pretty stinky. Big stains on the carpet too. Overall, this hotel desperately needs a refurb, but the staff were all very nice.
Stayed 2 nights in Sep 2024

6/10 Okay

Diane

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Well used
TV signal almost non existent Toilet very difficult to flush Carpeting very stained Breakfast dry overcooked and only just warm
Stayed 1 night in Sep 2024

2/10 Terrible

Francisco

Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is very well situated however they need to renovate the facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Wendy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Martin

Stayed 2 nights in Sep 2024

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel for going to the O2 clean and tidy with a good complimentary breakfast. The staff were very helpful and friendly.
Stayed 1 night in Aug 2024