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Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

Exterior
Point of interest
Exterior
Desk, soundproofing, iron/ironing board, free WiFi
Exterior

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Bar
  • Parking available
  • Laundry

Explore the area

Map
1 Silvertown Way, Canning Town, London, England, E16 1EA
  • IFS Cloud Royal Docks Station
    9 min walk
  • ExCeL Exhibition Centre
    16 min walk
  • O2 Arena
    8 min drive
  • London (LCY-London City)
    10 min drive

Room options

View all photos for Standard Room

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Bathroom | Shower, hair dryer, towels

Standard Room, 1 Double Bed, Accessible

  • 205 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 205 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Exterior

Hampton by Hilton London Docklands

Breakfast included
Free WiFi
Restaurant
Air conditioning
4.4 out of 5, Excellent, (1074)
The price is $188
per night
$225 total
includes taxes & fees
Dec 14 - Dec 15
Hampton by Hilton London Docklands

About this property

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel

3-star hotel in Newham
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and self parking. Free full breakfast and free WiFi in public areas are also provided. Other amenities include a business center, dry cleaning, and laundry facilities.
Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel offers 136 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This 3-star property offers access to a business center. This eco-certified hotel also offers a vending machine, multilingual staff, and complimentary newspapers in the lobby. Onsite parking is available (surcharge).

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel is a smoke-free property.

Guests are offered a complimentary full breakfast each morning.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Danish, English, French, German, Italian, Latvian, Lithuanian, Polish, Romanian, Russian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 15 per day)

Food and drink

  • Free full breakfast available daily
  • A bar/lounge
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 15 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Docks
Holiday Inn Express Docks Hotel
Holiday Inn Express Docks Hotel London-Royal Docklands
Holiday Inn Express London-Royal Docklands
Holiday Inn Express London-Royal Docks Docklands
Holiday Inn Express London-Royal Docks Docklands Hotel
Holiday Inn Express Docks Docklands Hotel
Holiday Inn Express Docks Docklands
Holiday Inn Express London Royal Docks Docklands
Holiday Inn Express London Royal Docks Docklands an IHG Hotel

Holiday Inn Express London-Royal Docks, Docklands, an IHG Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 314 out of 1033 reviews" "
Rating 8 - Good. 460 out of 1033 reviews" "
Rating 6 - Okay. 148 out of 1033 reviews" "
Rating 4 - Poor. 70 out of 1033 reviews" "
Rating 2 - Terrible. 41 out of 1033 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Ben

Traveled with family
Liked: Cleanliness, staff & service
.
Stayed 3 nights in Aug 2024

6/10 Okay

Andrew

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel
Good hotel for going to the O2 clean and tidy with a good complimentary breakfast. The staff were very helpful and friendly.
Stayed 1 night in Aug 2024

8/10 Good

Gimely

Stayed 1 night in Jul 2024

6/10 Okay

Po Chu Monique

Traveled with family
Insufficient staff.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with a good breakfast.
Good Holiday Inn Express, close to the O2. Clean tidy and a good breakfast. Overall a very nice hotel in Docklands.
Stayed 1 night in Jul 2024

10/10 Excellent

d

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
perfect overnight for London theatre
easy quick efficient friendly reception, nice room, good a/c & brekky
Stayed 1 night in Jun 2024

10/10 Excellent

Rebekah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, clean hotel, very comfy bed and great choice of breakfast. Will definitely stay again.
Stayed 1 night in Jun 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A decently priced stay with good access to transport links
Stayed 1 night in Jun 2024

10/10 Excellent

simon

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Freindly reception staff.
Stayed 2 nights in Jun 2024

2/10 Terrible

Mubarak, Boston

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good near the train station, but the hitel is very old. The staff seems always angry and not happy to talk especially at reception.
Stayed 3 nights in Jun 2024

10/10 Excellent

Wayne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for O2 Arena
Nice little hotel, ideal location for O2 arena and concerts. You can expect the usual good standard you generally get from this hotel group. The staff were friendly and helpful too. With a good breakfast and handy O2 location. There is a sainsbury express across the road, a Mc Donald's nearly, 6 mins walk to tube and bus. A short walk to a cable car that takes you right to tho O2. Or one stop on tube to the Arena. Tip: hang back after the concert and let the human traffic disperse, the masses will be mostly going the other direction so 45 mins should do the trick. If you are lucky the cable car will be running and you could try that.
Stayed 3 nights in Jun 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a good price and location. Would highly recommend
Stayed 1 night in Jun 2024

6/10 Okay

SHEILA

Traveled with family
Disliked: Staff & service
I liked that the hotel was near the Underground. The homeless encampment under the A13 highway was concerning. The staff was generally nice but one time, I asked the person at the desk for a “Do not disturb” sign and she was quite snippy. Another time, one of the dining room staff seemed terrified of my husband, though he was nothing but respectful and polite. The room was generally clean, but there was some mold around the caulk in the shower, and the shower itself was difficult to aim because it wouldn’t hold its position. Another issue was the stain on the wall. God only knows what it was.
Stayed 3 nights in Jun 2024

8/10 Good

Stuart

Stayed 1 night in Mar 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

John Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for one night so that we could visit the Olympic Stadium at Stratford, to watch the MLB London Series. The staff were all friendly and helpful, car parking was available at the rear of the hotel priced at £15 per 24 hours. A 5 minute walk gets you to the Canning Town Tube station, so it is convenient.for travel around London. Breakfast was buffet style, and had a wide range of food that should suit all tastes. The Full English was good. The rooms were spacious and clean, so it was an ideal hotel for an overnight stay for us. I would use it again.
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location 3min walk to tube & DLR short distance to central London Air conditioned room Staff excellent really helpful Breakfast excellent value for money We stayed to get to abba voyage easy to get to & back on DLR
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Hot house hotel
Room was incredibly hot and the provided air-conditioning unit seemed faulty and would only run for 3 minutes every half an hour. Not much sleep as a result.
Stayed 1 night in Jun 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great budget friendly hotel ideally situated for the O2 arena. Friendly staff to greet you and check in was simple. Lovely complimentary hot breakfast provided with fresh tastey items to suit everyone. So pleased we chose this hotel
Stayed 1 night in Jun 2024

4/10 Poor

Aiyakan

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a refurb to continue charging this price…
Free breakfast was good. Okay transport connections. Ideal for airport. Staff friendly. Rooms in relatively tired condition. First room we were given didn’t have working air conditioning. Tried to fob us off with a fan on a hot evening. Then moved to accessible room which was fine but rather inconvenient as a tall person with everything at knee height. Would be great if it was just £75-100 a night but at this price it’s just not good enough.
Stayed 2 nights in May 2024

4/10 Poor

Priscilla

Disliked: Staff & service
Not so good!
We’ve stayed in a few Holiday Inns but this has to be the worst experience we’ve had. The room was a reasonable size for a HI but the bed was the smallest we’ve ever had on our UK trip! The bed was comfy but small and the pillows were very flat. We had a sofa bed as well but a bigger bed would have been better. The bathroom and shower were a good size though and the water was good. Breakfast was a disaster! We arrived before 9 thinking we’d avoid the early rush only to find very little on offer! When we asked if things would be replenished we were greeted with a non committal reply and no more food arrived!! There was no milk with the tea & coffee station so I had to carry my hot tea to the other side of the room and dodge the kids running around! There were many families there filling up on anything that was left and taking it away for their days food! Good thing we had a pre arranged lunch!! Parking available on site and reasonable at £15. Hopefully my next HI stay is better!!
Stayed 1 night in May 2024

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visit to 02
Really nice hotel in a lovely area, breakfast was abit chaotic but good overall, get the cable car to Greenwich & the covered pizza bus is lovely nearby, great location for jubilee line into Greenwich & London Bridge
Stayed 1 night in May 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Overnight stay. Room clean and comfortable. Radiator was on and it didn’t occur to us that it would be as the weather was hot (May) so room was too warm. Breakfast ok but not enough choice of fresh fruit.
Stayed 1 night in May 2024