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Holiday Inn Express London - Southwark by IHG

3.0 star property

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Photo gallery for Holiday Inn Express London - Southwark by IHG

Exterior
Exterior
Exterior
Point of interest
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning

Explore the area

Map
103-109 Southwark Street, London, England, SE1 0JQ
  • St. Paul's Cathedral
    ‪16 min walk‬
  • London Eye
    ‪18 min walk‬
  • Big Ben
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪62 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed

  • 231 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room

  • 231 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Twin Bed

  • 151 sq ft
  • City view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed, Accessible

  • 231 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 Double Bed with Sofa bed

  • 231 sq ft
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Twin Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Twin Beds

  • 231 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

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  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, (1004)
The price is $162
per night
$195 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

Holiday Inn Express London - Southwark by IHG

3-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a 24-hour business center, and a business center. Free self-serve breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and express check-out are onsite.
Holiday Inn Express London - Southwark by IHG offers 147 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Bathrooms include showers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

A 24-hour business center is on site at this 3-star property. This eco-certified hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services.

Holiday Inn Express London - Southwark by IHG is a smoke-free property.

A complimentary self-serve breakfast is served each morning between 6:30 AM and 10:00 AM.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available daily 6:30 AM to 10:00 AM
  • A bar/lounge

Family friendly

  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Portable shower seat
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel London Southwark
Holiday Inn Express London Southwark
London Southwark Holiday Inn Express
Holiday Inn Express London- Southwark England
Holiday Inn Express London- Southwark Hotel London
Holiday Inn Express London Southwark Hotel
Holiday Inn Express London Southwark
Hotel Holiday Inn Express London - Southwark London
London Holiday Inn Express London - Southwark Hotel
Hotel Holiday Inn Express London - Southwark
Holiday Inn Express London - Southwark London
Holiday Inn Express
Holiday Inn Express Hotel
Express London Southwark

Holiday Inn Express London - Southwark by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 470 out of 1002 reviews
Rating 8 - Good. 382 out of 1002 reviews
Rating 6 - Okay. 94 out of 1002 reviews
Rating 4 - Poor. 33 out of 1002 reviews
Rating 2 - Terrible. 23 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Phone not working !!
We were not told about the external scaffolding which wasn’t a great issue. We tried to call reception about some banging around in a bedroom above us at 11pm. It was continuously enguaged - even the Emergancy button did not work. We had to google the hotel number to get an answer. Overall nice hotel in the middle of ever thing.
Stayed 1 night in Dec 2024

10/10 Excellent

Ma Guendolyn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast food were great. Lots of options, big dining room. Convenient store near by. Close to underground transport. Staff very accommodating.
Stayed 3 nights in Dec 2024

10/10 Excellent

Nicola

Stayed 1 night in Dec 2024

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Good location but no care to room equipment
Hotel is covered by scaffolding. No mention was made about this on booking. Staff on arrival ok but no apology for no warning of scaffolding jusy reason for it. Unlikely to have booked if known. In room using hairdryer which didnt sound particularly good, it gave a small explosion, singed my hair and started severly smoking. Tried to call Rec, but phone not plugged in and on trying to plug ot in, the wire disappeared into the wall. I had to go down from 6th floor to rec. I was given a spare hairdryer but no apology just mild surprise. Had to ask him to check the hairdryer and phone. I mentioned issues on check out as i had asked the night rec to make a note. Day staff unaware and made another note. Apology given but nothing else. This is for a room that was £303!! Not very impressed.
Stayed 1 night in Dec 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
😊
Stayed 3 nights in Nov 2024

10/10 Excellent

Donald

Stayed 6 nights in Aug 2024

10/10 Excellent

Mrs Ruth mitchell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

4/10 Poor

La

Disliked: Property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

JASON Qiong

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 7 nights in Nov 2024

4/10 Poor

Joanna

Traveled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Was an ok stay
Check in was utter chaos as was breakfast time. Beds comfy, pillows lumpy, room a bit shabby, bathroom nice and new.
Stayed 1 night in Nov 2024

8/10 Good

Nicola

Liked: Cleanliness, staff & service
The hotel was good, however we were unaware at time of booking that there was building work going on, this is why we have only given it 4 stars. My husband was getting changed in our room during the day, curtains open and a builder walked right by our window (we were on the 4th floor). We felt we had to leave the curtains closed after this occurred for privacy.
Stayed 1 night in Nov 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, amenities
The hotel room was spacious. The hotel staff were helpful at some times but were a bit standoffish at certain times. However once the construction is completed, i think the hotel is a prime location. However with our stay during the construction time it was kind of unpleasant.
Stayed 2 nights in Nov 2024

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Avery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and breakfast was wonderful. However, hotel remodeling was noisy.
Stayed 3 nights in Nov 2024

6/10 Okay

Lisaida

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

6/10 Okay

Elisabeth Margarethe, Berlin

Traveled with family
Liked: Cleanliness, staff & service, amenities
Unfortunately the hotel was a construction site. We had no daylight in our room because of a foil over the window. Also we had a sofa changed into a bed in our room for 2 so we actually couldn't sit at the desk or move properly in the room at all. Most of the time one of the 2 coffeemachines in the breakfast area was out of order and there were long queues to get a hot beverage. Breakfast was fine though. The elevator was out of order, too, but we only stayed in the 3rd floor, so that extra bit of exercise was ok for us. The hotel was quiet in the night, but because of the construction works going on in the day it was pretty loud. So we only really stayed in the hotel for the night... The staff was lovely though and very helpful!
Stayed 7 nights in Oct 2024

8/10 Good

Manuel

Stayed 4 nights in Oct 2024

2/10 Terrible

Silkys

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the proximity to all of the attractions. I felt that the hotel was not transparent and did not inform on the website a full disclosure that the hotel was being remodeled. There was scaffolding everywhere and was unable to open windows. Also, the hotel was full to capacity and I was given a handicap room which it was not what I booked. I have stayed and have booked multiple rooms in the past, but I was extremely disappointed. An email was sent to the hotel expressing my grievances and I didint even receive an apology

8/10 Good

Gillian

Traveled with family
Liked: Amenities
The location of the hotel was near to a bus stop and main attractions. My time of visit the hotel was under renovation but it wasn't disturbing.
Stayed 3 nights in Oct 2024

6/10 Okay

Ernesto

Disliked: Staff & service
The general service is a little rude, especially for a girl on the reception named Tsiana she is not quite nice, overall all the other members are nice and kind. It seems there’s a lack of training for some staff members. Additionally, the lift was out of service all weekdays and you needed use stairs, in my personal case I was on the first floor and I didn’t have issues dealing with that. All the outside of this building it’s been repaired, but during night there’s quite. Labors starts at 9 AM but those weren’t noise
Stayed 5 nights in Oct 2024

6/10 Okay

Alison

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Great Staff
Clean. Bed comfortable. Staff excellent and helpful. Very basic amenities in room. It’s functional. Scaffolding and polythene covering of hotel made it hard to find in dark.
Stayed 1 night in Oct 2024

6/10 Okay

Robin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Good location just across river from Blackfriars station. Hotel is under construction. Lift did not work and shower drain was plugged. Breakfast area was crowded and small.
Stayed 2 nights in Oct 2024

8/10 Good

David, BIRMINGHAM

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Easy pick up and drop off for taxis and coffee shops next door. Staff was friendly and helpful
Stayed 3 nights in Oct 2024

10/10 Excellent

Phillip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Holiday inn express
Excellent experience from friendly staff.
Stayed 1 night in Oct 2024