8/10 Good
Goretti
Traveled with group
Jul 4, 2025
Liked: Cleanliness, amenities, property conditions & facilities
The hotel itself is pretty good and very clean. I am rating it lower because of the service of one employee. The day we arrived the a/c was not working, which was a big deal because it was so hot but Lloyd helped us very much and I get it, things happen. However we went out to eat that evening and brought back some food. There is no fridge in the rooms therefore we could not keep our food in the room. We asked if our food could be put in the fridge downstairs and the employee on duty at the time said no problem. YayWhen we went to get our food the following day the employee we found who seemed to be in a managerial position was not impressed at all and borderline rude. He told us that the hotel policy does not allow them to store food from outside, which I get. But then put a fridge in the room so I don’t have to throw away my food. What if I had medication that is supposed to be stored in a fridge what would I have done? In a nutshell I probably won’t be going back to this hotel, not because it is bad but because I want the option to store my food or drinks for late night snacks.
On the positive side, if you don’t need a fridge this hotel is convenient. It is 5 mins walk from train station and bus stops if you are using public transport it is super ideal. the neighborhood is quite nice and not noisy.
Most employees were super helpful and friendly except for that one individual.
Breakfast was great.
Thank you Lloyd, you did an awesome job making us feel welcome.
Goretti
Stayed 2 nights in Jun 2025
