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Holiday Inn Hotel & Suites London by IHG

3.0 star property

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Photo gallery for Holiday Inn Hotel & Suites London by IHG

Exterior
Indoor pool
Exterior
Hypo-allergenic bedding, down comforters, desk, blackout drapes
View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Breakfast available
  • Bar

Explore the area

Map
855 Wellington Rd S, London, ON, N6E3N5
  • White Oaks Mall
    ‪15 min walk‬
  • Parkwood Hospital
    ‪3 min drive‬
  • Victoria Hospital
    ‪4 min drive‬
  • London, ON (YXU-London Intl.)
    ‪21 min drive‬

Room options

View all photos for Suite, 1 King Bed (Minifridge)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed (Minifridge)

  • 377 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Minifridge)

Suite, 1 King Bed with Sofa bed (Minifridge) | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed with Sofa bed (Minifridge)

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds, Roll-in Shower (Communications, Roll-In Shower)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down comforters, desk, blackout drapes

Standard Room, 2 Queen Beds

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Microwave

Suite, 1 King Bed, Microwave | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Suite, 1 King Bed, Microwave

  • 431 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room (Specialty)

Combined shower/tub, free toiletries, hair dryer, towels

Room (Specialty)

  • 300 sq ft
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

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Exterior

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About this property

Holiday Inn Hotel & Suites London by IHG

3-star hotel in Westminster
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a 24-hour business center, and a business center.
Holiday Inn Hotel & Suites London by IHG offers 143 accommodations with coffee/tea makers and hair dryers. Beds feature down comforters. Flat-screen televisions come with cable channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Hotel & Suites London by IHG features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 1215 square feet (113 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and tour/ticket assistance. Onsite self parking is complimentary.

Holiday Inn Hotel & Suites London by IHG is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Holiday Inn Hotel & Suites London by IHG has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; CAD 7 to 10 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,215 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30.00 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 7 to 10 per person
  • Pet fee: CAD 30.00 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Hotel London
Holiday Inn London
London Hotel And Suites
Holiday Inn Hotel & Suites London Ontario
& Suites London By Ihg London
Holiday Inn Hotel Suites London
Holiday Inn Hotel Suites London an IHG Hotel
Holiday Inn Hotel & Suites London by IHG Hotel
Holiday Inn Hotel & Suites London by IHG London
Holiday Inn Hotel & Suites London by IHG Hotel London

Holiday Inn Hotel & Suites London by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 406 out of 1003 reviews
Rating 8 - Good. 335 out of 1003 reviews
Rating 6 - Okay. 149 out of 1003 reviews
Rating 4 - Poor. 61 out of 1003 reviews
Rating 2 - Terrible. 52 out of 1003 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Srinivasa Rao

Stayed 1 night in Aug 2024

10/10 Excellent

Kapilan

Stayed 1 night in Oct 2024

10/10 Excellent

Gabrielle

Stayed 1 night in Oct 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Ty for stay
Stayed 1 night in Oct 2024

8/10 Good

Steven

Stayed 3 nights in Sep 2024

6/10 Okay

Leslie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

lisa

Stayed 1 night in Oct 2024

8/10 Good

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, room comfort
Reservation Canceled Without Notice
I booked a stay at the Holiday Inn in through Hotels.com, choosing the ‘pay at property’ option. After a two-hour drive from and arriving late at night, I was shocked to find that my reservation had been canceled. The hotel attempted to charge my card in the morning, but when it didn’t go through, they canceled the booking without any attempt to contact me. To make things worse, I had an early event the next morning, but the only alternative they provided was a hotel that 45-minute drive away. This forced me to wake up even earlier and drive again in the morning, making an already long night even more exhausting. Overall, the lack of communication and disregard for guest convenience was very disappointing. I wouldn’t recommend booking here if you’re relying on pay-at-property or need certainty about your reservation.
Stayed 1 night in Oct 2024

4/10 Poor

Sandra

Liked: Staff & service
Disliked: Cleanliness, amenities
Hotel is under construction. We were placed in a wing where every other room was being gutted. There was paint and drywall pieces /dust everywhere in the hall. Room doesn’t have e a closet or dresser so no where to put clothes. And the heater was extremely loud. Couldn’t sleep.
Stayed 1 night in Oct 2024

8/10 Good

Linda

Traveled with group
Liked: Cleanliness, staff & service, amenities
The main lobby is under renovations and upper floors. We stayed on the 6th and it was perfect. Breakfast at the hotel was good. We forgot to bring a corkscrew and the front desk loaned us one. The pool was clean and a comfortable temperature. We would stay here again if in the area.
Stayed 1 night in Oct 2024

8/10 Good

Olivia

It was good
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Stayed 1 night in Sep 2024

4/10 Poor

ALAN

Room had a strong bad smell
Stayed 2 nights in Oct 2024

10/10 Excellent

Julie

Stayed 1 night in Oct 2024

8/10 Good

Caroline

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Accessible parking. Convenient to dining and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Mohammed

Stayed 1 night in Oct 2024

10/10 Excellent

Lynn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a hockey tournament going on. We never heard anything, the staff where amazing, large portion of food,the room are very clean and supper comfortable.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dollard

Stayed 1 night in Oct 2024

8/10 Good

Debra

Liked: Cleanliness, staff & service
Good
Stayed 1 night in Oct 2024

10/10 Excellent

Aida

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great we stayed 1 night 2 rooms staff and room was very friendly and enjoyed our stay close to everything within distance
Stayed 1 night in Oct 2024

10/10 Excellent

Nicola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Janis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good Very pleasant and attendant staff Great value for the breakfast Clean updated room
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay pets were very welcomed and got gifts absolutely recommend this hotel
Stayed 1 night in Sep 2024

4/10 Poor

Eloise

Business traveler
Liked: Staff & service
Disliked: Cleanliness
I understand they were renovating BUT they made it the excuse for everything. Also the sheets were wrinkly and the pillows smelled "used". The bottles in the showers and thr handsoap all had blocks at the tips causing product to shoot out all over. Just not great.
Stayed 1 night in Sep 2024