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Holiday Inn London Brent Cross by IHG

4.0 star property

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Photo gallery for Holiday Inn London Brent Cross by IHG

Exterior
Lobby
Desk, iron/ironing board, free cribs/infant beds, free WiFi
Bar (on property)
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Bar
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
Tilling Road Brent Cross, London, England, NW2 1LP
  • Brent Cross Shopping Centre
    ‪9 min walk‬
  • OVO Arena Wembley
    ‪8 min drive‬
  • Wembley Stadium
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 King Bed

  • 224 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room

  • 224 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Queen Bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Queen Bed

  • 224 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Room amenity

Premium Room, 1 King Bed

  • 224 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Twin Beds

  • 224 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • 224 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 1 Double Bed, Accessible

  • 224 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds

Desk, iron/ironing board, free cribs/infant beds, free WiFi

Standard Room, 2 Double Beds

  • 224 sq ft
  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn London Brent Cross by IHG

4-star London hotel, connected to a shopping center in Cricklewood
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas, a free area shuttle, and a free shopping center shuttle are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Holiday Inn London Brent Cross by IHG offers 154 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wired and wireless Internet access. Event facilities measuring 2034 square feet (189 square meters) include conference space. This business-friendly hotel also offers multilingual staff, concierge services, and complimentary newspapers in the lobby. An area shuttle and a train station pick-up service are complimentary for guests. Onsite parking is available (surcharge).

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Junction Restaurant - This restaurant serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

Arabic, Chinese (Mandarin), Czech, Dutch, English, Filipino, French, German, Hebrew, Hindi, Italian, Japanese, Latvian, Lithuanian, Polish, Romanian, Russian, Slovenian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free area shuttle
  • Free train station pick-up shuttle
  • Free shopping center shuttle
  • Self parking on site (GBP 12 per day)
  • RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Junction Restaurant

Family friendly

  • Free area shuttle
  • In-room crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2,034 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1993
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 16.95 per person
  • Self parking fee: GBP 12.00 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Brent Cross Holiday Inn
Brent Cross Holiday Inn London
Holiday Inn Brent
Holiday Inn Brent Cross
Holiday Inn Brent Cross Hotel
Holiday Inn Brent Cross Hotel London
Holiday Inn Cross
Holiday Inn London Brent
Holiday Inn London Brent Cross
London Holiday Inn Brent Cross
Holiday Inn London Brent Cross Hotel
Holiday Inn London - Brent Cross Hotel London
London Brent Cross By Ihg
Holiday Inn London Brent Cross
Holiday Inn London Brent Cross by IHG Hotel
Holiday Inn London Brent Cross an IHG Hotel
Holiday Inn London Brent Cross by IHG London
Holiday Inn London Brent Cross by IHG Hotel London

Holiday Inn London Brent Cross by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 233 out of 775 reviews
Rating 8 - Good. 373 out of 775 reviews
Rating 6 - Okay. 121 out of 775 reviews
Rating 4 - Poor. 22 out of 775 reviews
Rating 2 - Terrible. 26 out of 775 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Locked out of Holiday Inn Brent Cross
I arrived at Holiday Inn Brent Cross to find the doors locked. Staff let me in and confirmed that all reservations had been transferred to Holiday Inn, Wembley, but this had not been communicated ahead of my trip and I had no choice but to accept the transfer. When I arrived at the Wembley Hotel, my room was a twin and not a double as booked. I requested a different room but the hotel was full. The room provided suffered from excessive noise generated by the nearby lift which sounded like someone drilling and sound proofing windows which were not fitted properly so there was a lot of noise from outside. I confirmed the details to staff on departure but no offer of compensation for any of the inconvenience of this trip.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Feb 2020
A hotel in london with a car park. Perfect for us. A clean tidy hotel. Staff were pleasant. Rooms comfy. More than enough breakfast options. Shopping centre just across the road for evening food options. We will be back.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, well maintained and the staff are friendly, always willing to help.
Stayed 12 nights in Feb 2020

8/10 Good

STEPHEN

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Great London break
AC very noisy an needed to turn off at night. For the price this is a great hotel and near the tube to get into London. Also they offer a good shuttle service, but his is only one way.
Stayed 2 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Old for new.
Tired upholstery, sheets, linens and towels, the rugs are stained and grimey, overall below par, not worth it.
Stayed 1 night in Jan 2020

8/10 Good

Richard, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Overall pretty good, property getting old and a little tired
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Needs refurbishing in some rooms sit leather on seats downstream
Stayed 1 night in Feb 2020

6/10 Okay

Chris

Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and accommodating staff. Clean room and very comfy bed.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location for us and breakfast was very good, the bed was very comfortable too
Stayed 1 night in Jan 2020

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Amazing value
The staff really friendly and breakfast excellent. They forgot to order me a paper but sent a taxi to buy one, no charge. Organised free taxi to tube station. Excellent value for money. Recommended to family and friends.
Stayed 2 nights in Jan 2020

6/10 Okay

StellaRita

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Okay place
It was a clean room but they weren't replacing the bathroom toileteries daily. I kept calling reception to request for my daily bathroom supplies. It is facing Brent cross mall but you have to walk through a foot bridge for about 10mins to get to the mall. Their breakfast was great.
Stayed 3 nights in Jan 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020

8/10 Good

A.M., Virginia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the location of this hotel. We’ve stayed here as a family 7 times in the last 9 years and have always had a good experience. The hotel staff is warm, kind, and sincerely helpful (Paulina at the restaurant, Marco and Beata at the Front Desk, Shabani who drives the shuttle are all marvelous!), and although the hotel is now in need of updating, the rooms are still comfortable and clean. I was told they recently upgraded the temperature control system and the rooms feel a lot better now, much easier to regulate. Breakfast is varied and satisfying, with the main event being the traditional English breakfast (different types of eggs, back bacon, hash browns, sausage, mushrooms, baked beans, cold cuts, fresh fruit, several breads and pastries, yogurt, cereal, fruit juices, different kinds of coffee drinks). Restaurant service at night is good, decent choices, reasonably priced. The shuttle service to the Brent Cross Underground and Shopping Centre is regular and reliable (with set times during the day and night). Good wifi. The hotel is only about 20 mins from Central London by car, and it’s easy to catch a taxi to King’s Cross or St. Pancras. Heathrow Airport is maybe only 30-40 mins away as well. I’ve enjoyed every stay that I’ve had at the Holiday Inn Brent Cross and will continue patronizing it each time I find myself in London!
Stayed 2 nights in Dec 2019

10/10 Excellent

Stephen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very helpful
Stayed 1 night in Dec 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
A bit old and not very clean - staff was super friendly
Stayed 2 nights in Dec 2019

8/10 Good

SHAHEEN

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Nice hotel and good location A shame about parking charges
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's great value and the complimentary shuttle service is great.
Stayed 1 night in Nov 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

8/10 Good

Melanie, Doncaster

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was good. Room was clean. Not a big room but got everything we needed. Could do with better pedestrian access across the road to walk to tube station.
Stayed 2 nights in Nov 2019

6/10 Okay

Suri

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were very good, the staff was incredible, location was challenging unless you drove.
Stayed 12 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

XX, Houston

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was safe, clean, and convenient. Staff is very attentive.
Stayed 6 nights in Nov 2019