Best Western London Heathrow Ariel Hotel

4.0 star property

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Photo gallery for Best Western London Heathrow Ariel Hotel

Front of property
Bar (on property)
Executive Room, 1 Double Bed, Non Smoking | Desk, laptop workspace, soundproofing, iron/ironing board
Meeting facility
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Air conditioning
  • Parking available
$81
includes taxes & fees
Dec 1 - Dec 2

Explore the area

View in a map
118 Bath Road, Hayes, England, UB3 5AJ
  • Place, Airport Bowl
    ‪2 min walk‬
  • Place, Cranford Countryside Park
    ‪16 min walk‬
  • Place, Hyde Park
    ‪34 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪10 min drive‬

Room options

Executive Room, 1 Double Bed, Non Smoking

7.6 out of 10
Good
(23 reviews)
  • 217 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(134 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Twin Bed, Non Smoking

8.4 out of 10
Very good
(107 reviews)
  • 145 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Twin Beds, Non Smoking

7.6 out of 10
Good
(39 reviews)
  • 249 sq ft
  • Sleeps 2
  • 2 Twin Beds

1 Double Bed, Non-Smoking, Executive Room

  • Sleeps 2

Standard Room With Double Bed-Non-Smoking

  • Sleeps 2

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Standard Room, 2 Single Beds, Non Smoking

  • Sleeps 2

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About this property

Best Western London Heathrow Ariel Hotel

4-star hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a conference center, 24-hour room service, and a business center.
Best Western London Heathrow Ariel Hotel offers 184 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium satellite channels and pay movies. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Wired and wireless Internet access is complimentary. Event facilities measuring 355 square feet (33 square meters) include a conference center. This business-friendly hotel also offers a vending machine, multilingual staff, and dry cleaning/laundry services. Onsite parking is available (surcharge).

Best Western London Heathrow Ariel Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Junction Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Self parking on site (GBP 16 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 15.95 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Junction Restaurant

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Conference center (355 square feet of space)
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Electric kettle
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 16 per night
  • Rollaway bed fee: GBP 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Ariel Holiday Inn
Ariel Holiday Inn Heathrow
Heathrow Ariel Holiday Inn
Heathrow Holiday Inn Ariel
Holiday Inn Ariel
Holiday Inn Ariel Heathrow
Holiday Inn Ariel Hotel
Holiday Inn Ariel Hotel Heathrow
Holiday Inn Heathrow Ariel
Hayes Holiday Inn
Holiday Inn London - Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel Hayes
Holiday Inn London Heathrow Ariel Hotel
Holiday Inn London Heathrow Ariel Hayes
Holiday Inn London Heathrow Ariel
Holiday Inn Hayes
Holiday Inn London - Heathrow Ariel Hayes, UK - Greater London
Best London Heathrow Ariel
Holiday Inn London Heathrow Ariel
Best Western London Heathrow Ariel Hotel Hotel
Best Western London Heathrow Ariel Hotel Hayes
Best Western London Heathrow Ariel Hotel Hotel Hayes

Best Western London Heathrow Ariel Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 452 out of 1362 reviews
Rating 8 - Good. 434 out of 1362 reviews
Rating 6 - Okay. 249 out of 1362 reviews
Rating 4 - Poor. 121 out of 1362 reviews
Rating 2 - Terrible. 106 out of 1362 reviews

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Erick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like it
Stayed 1 night in Aug 2025

8/10 Good

Martha

Stayed 1 night in Aug 2025

8/10 Good

Adesuwa

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were excellent, especially Jose who was polite, welcoming and very helpful. The bedroom was a delight with a comfortable oversized bed. The bathroom felt a little tired in design and condition but was very clean and well kept. Despite proximity to the runway at Heathrow there was no noticeable noise whatsoever. Highly recommended. Very highly recommended when considering the price.
Stayed 1 night in Aug 2025

8/10 Good

Matthew

Business traveler
Liked: Cleanliness, staff & service, room comfort

Good value so close to Heathrow.

Very quick and easy check-in, lobby and restaurant are very nice. A little dated and tired upstairs but not unpleasant. The room was quite small but the bed was comfortable, lots of channels on the TV and the shower worked well. Breakfast was fine, buffet with a lot of options. Only real negatives were an excessive car parking fee and other guests being noisy in the morning, slamming doors and shouting down corridors. You will get woken up before 7am if you stay here.
Stayed 1 night in Aug 2025

8/10 Good

Iris-Mae

Stayed 1 night in Aug 2025

10/10 Excellent

Dendrika

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

norman p

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for the money
Stayed 1 night in Aug 2025

8/10 Good

Didier

Liked: Cleanliness, amenities
Was ok, but no toothbrush and no toothpaste?
Stayed 2 nights in Jul 2025

10/10 Excellent

mark

Stayed 1 night in Aug 2025

6/10 Okay

Patricia

Traveled with group
Disliked: Cleanliness, property conditions & facilities
There was a distinct musty smell and carpets were obviously not clean. Needs an overhaul
Stayed 1 night in Aug 2025

4/10 Poor

Charlotte

Stayed 1 night in May 2025

2/10 Terrible

Xumeng

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First time and last time
Stayed 1 night in Aug 2025

8/10 Good

Kedak

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nothing unique but overall good
Stayed 1 night in Jul 2025

6/10 Okay

Malcolm

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, amenities
Great hotel for pre holiday stay
Stayed 1 night in Jul 2025

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent value for accommodation near Heathrow. Tasty Indian food.
Stayed 1 night in Aug 2025

6/10 Okay

Kerry

Disliked: Property conditions & facilities
Public areas and room need redecorating and upgrading. Breakfast adequate with several choices. Staff friendly. Location convenient.
Stayed 1 night in Jul 2025

10/10 Excellent

Patrick

Traveled with group
Liked: Amenities
Jose at the front desk was very helful and professional.
Stayed 1 night in Aug 2025

8/10 Good

David

Traveled with family
Liked: Cleanliness, staff & service, room comfort

One-night short stay

I needed a room near the airport so I could make an early return of my rental car and get a shuttle to the terminal. The Best Western fitted my need at a good room rate. I really only needed a bed for the night. The room was small but adequate.
Stayed 1 night in Jul 2025

2/10 Terrible

Julie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

8/10 Good

Lesley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value, perfect location for an early Heathrow flight. Friendly staff. Enjoyed a very nice indian meal at the hotel restaurant. Comfy bed and room, noisy when window open - to be expected with proximity to airport. Not a problem with window closed (air con).
Stayed 1 night in Aug 2025

10/10 Excellent

luke

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, clean spacious rooms and lovely food
Stayed 1 night in Apr 2025

4/10 Poor

Glenn

Traveled with family
Old, tired hotel.
Stayed 1 night in Jul 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Late arrival all fine except for shuttle time.

Stayed 1 night in Jul 2025