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Holiday Inn London - Kensington High St. by IHG

4.0 star property

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Photo gallery for Holiday Inn London - Kensington High St. by IHG

Indoor pool
Exterior
Garden
In-room safe, iron/ironing board, rollaway beds, free WiFi
Bar (on property)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Room service

Explore the area

Map
Wrights Lane, Kensington, London, England, W8 5SP
  • Kensington Palace
    ‪14 min walk‬
  • Royal Albert Hall
    ‪18 min walk‬
  • Buckingham Palace
    ‪9 min drive‬
  • London (LHR-Heathrow)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed

  • 257 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Standard Room, 1 King Bed, Accessible | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • 161 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Suite, 2 Twin Beds

Suite, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Suite, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 1 King Bed

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • 160 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Room amenity

Suite, 1 Bedroom

  • 431 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds

Premium Room, 2 Twin Beds | In-room safe, iron/ironing board, rollaway beds, free WiFi

Premium Room, 2 Twin Beds

  • 194 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

Holiday Inn London - Kensington High St. by IHG

4-star hotel in London City Centre
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Holiday Inn London - Kensington High St. by IHG offers 706 air-conditioned accommodations with safes and coffee/tea makers. A pillow menu is available. Flat-screen televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 16 years old are not allowed in the swimming pool or health club without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Imagine has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Holiday Inn London - Kensington High St. by IHG features an indoor pool and a health club. Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. This London hotel also offers a sauna, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Holiday Inn London - Kensington High St. by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 10:30 AM.
Boulevard Restaurant - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Starbucks - This coffee shop serves light fare only. Open daily.
Room service (during limited hours) is available.

Languages

Czech, English, French, Hungarian, Italian, Lithuanian, Polish, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 45 per day)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 17.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Boulevard Restaurant
  • Lounge Bar
  • Starbucks

Things to do

  • Fitness classes
  • Full-service spa
  • Health club
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1960
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately GBP 17.95 per person
  • Self parking fee: GBP 45 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 20.0 per night
  • Facilities fee: GBP 5.00 per person, per day and includes use of: sauna; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Access to all recreational facilities is subject to a surcharge.

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 16 years old are not allowed in the swimming pool or health club without adult supervision
Children under 16 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Close Hotel
Kensington Close
Kensington Close Hotel
Holiday Inn London Kensington Hotel
Holiday Inn London Kensington High St. Hotel
Holiday Inn High St. Hotel
Holiday Inn London Kensington High St.
London Holiday Inn
Holiday Inn London Kensington High St.
Holiday Inn London Kensington High St. an IHG Hotel
Holiday Inn London - Kensington High St. by IHG Hotel
Holiday Inn London - Kensington High St. by IHG London
Holiday Inn London - Kensington High St. by IHG Hotel London

Holiday Inn London - Kensington High St. by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 691 out of 1641 reviews
Rating 8 - Good. 482 out of 1641 reviews
Rating 6 - Okay. 231 out of 1641 reviews
Rating 4 - Poor. 121 out of 1641 reviews
Rating 2 - Terrible. 116 out of 1641 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

8/10 Good

Jillian

Traveled with partner
Liked: Cleanliness, staff & service
Great location. Rooms small and not well designed. Not enough storage room. Bathrooms very small and wash basin minuscule.
Stayed 1 night in Jan 2025

10/10 Excellent

Stacey ann

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

10/10 Excellent

Eleanor

Stayed 1 night in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness
Hotel nice and central. Staff pleasant. Breakfast excellent. Extortionate prices in the bar though plus a £5 service charge for doing nothing - best avoid the bar area!
Stayed 2 nights in Jan 2025

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay
Was here on a solo trip and the staff were lovely. I didn't get a chance to use the spa as I was so busy but I would definitely use it next time I stay. The bed was comfy and the room a perfect size for one person staying. It was nice to be asked if I wanted a room with a bath or shower as I forgot to request a bath beforehand. Having a Starbucks franchise in the lobby was a great feature as I was able to sit with a coffee doing some work for a bit before I was able to check in. The conceriege was lovely as well and as a solo traveller with a disability automatically came outside to help me with my bags and when leaving the hotel. Even offering to get me a taxi if needed. I would definitely stay here again. The location from hotel to tube station again is brilliant, as it is a couple of minutes down the road from the tube exit. This is an ideal location.
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Average
Smallest room I’ve ever seen. The “king sized bed” was 2 beds pushed together but not attached so every time we moved, the beds would move apart!
Stayed 1 night in Jan 2025

10/10 Excellent

Warren

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Clean room. Good facilities. Value for money.
Stayed 1 night in Jan 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very helpful and friendly, the room small but comfortable
Stayed 3 nights in Jan 2025

10/10 Excellent

Haseeb Anwar

Stayed 3 nights in Jan 2025

8/10 Good

Jacqui

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel for London. Very close to transport and a gorgeous area to walk around. Staff were lovely and it was nice to have access to the pool and facilities. Breakfast was great, with lots of options. Nice bar before heading out into town for dinner. Some reviewers have said the rooms are a little small, they are, but with that in mind we found our stay to be comfortable and we really enjoyed it.
Stayed 2 nights in Jan 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely time and the staff were all very friendly
Stayed 1 night in Jan 2025

8/10 Good

Dounia

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Rien
Stayed 4 nights in Jan 2025

8/10 Good

Huseyin

Business traveler
Liked: Cleanliness, staff & service
Nice
Stayed 2 nights in Jan 2025

10/10 Excellent

Mary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, great location, everyone friendly very helpful, will stay there again
Stayed 1 night in Jan 2025

10/10 Excellent

Mahir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice area
Stayed 3 nights in Jan 2025

8/10 Good

Chris

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have visited this hotel before, so knew it would be an enjoyable stay - it was. Happy to recommend to friends & family and will be staying here again in the future when back in London.
Stayed 2 nights in Jan 2025

10/10 Excellent

Juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property, location and staff service!
Stayed 2 nights in Jan 2025

10/10 Excellent

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 3 nights in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Craig

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent one night stay
Met at the door by a well dressed doorman. Reception very friendly. Excellent first impressions. Room was basic twin , no view but clean and very good . Bed very comfortable. Good facilities. Plenty of towels. Used the pool which was good. Limited space due to lessons taking place. Breakfast excellent. Will definitely stay again when visiting London.
Stayed 1 night in Jan 2025

10/10 Excellent

Christina J

Liked: Cleanliness, staff & service, property conditions & facilities
Very quick with resolving minor issues
Stayed 1 night in Jan 2025

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

john

Liked: Staff & service, property conditions & facilities
Carpet in room had a few stains, staff very friendly and heipful, near to public transport. Very good overall
Stayed 3 nights in Jan 2025

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025