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Holiday Inn London - West, an IHG Hotel

4.0 star property

Choose dates to view prices

your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn London - West, an IHG Hotel

Exterior
Point of interest
Property amenity
Cafe
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Bar
  • Room service
  • Gym
  • 24/7 front desk
  • Breakfast available

Explore the area

Map
4 Portal Way, London, England, W3 6RT
  • Westfield London Shopping Centre
    ‪7 min drive‬
  • Portobello Road Market
    ‪8 min drive‬
  • Ealing Broadway Shopping Center
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬

Room options

View all photos for Premium Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 269 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

7.8 out of 10
Good
(8 reviews)
  • 213 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.4 out of 10
Very good
(20 reviews)
  • 213 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • 213 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds, Accessible Bathtub

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible Bathtub

8.8 out of 10
Excellent
(3 reviews)
  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Novotel London West

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (1005)
The price is $101
per night
$121 total
includes taxes & fees
Feb 2 - Feb 3
Novotel London West

About this property

Holiday Inn London - West, an IHG Hotel

4-star hotel in Acton
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Holiday Inn London - West, an IHG Hotel offers 225 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 248 square feet (23 square meters) include conference space. This Art Deco hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - West, an IHG Hotel is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Restaurant - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar.
Bar - Onsite bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Arabic, Bulgarian, Dutch, English, Filipino, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Turkish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bar
  • Restaurant
  • Starbucks

Things to do

  • Gym

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
Holiday London West, An Ihg
Holiday Inn London - West, an IHG Hotel Hotel
Holiday Inn London - West, an IHG Hotel London
Holiday Inn London - West, an IHG Hotel Hotel London

Holiday Inn London - West, an IHG Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 421 out of 1001 reviews" "
Rating 8 - Good. 401 out of 1001 reviews" "
Rating 6 - Okay. 108 out of 1001 reviews" "
Rating 4 - Poor. 43 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, convenient and quiet.
Stayed 1 night in Oct 2024

4/10 Poor

Rakesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Mark

Stayed 2 nights in Oct 2024

10/10 Excellent

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Pamela

Disliked: Cleanliness, staff & service, property conditions & facilities
Didn’t get the room or the services we paid for!
Stayed 3 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Lovely hotel and really near the local underground station. Very welcoming and friendly staff. About 20 mins to get in to the city centre. Would definitely stay here again.
Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Stayed 1 night in Aug 2024

10/10 Excellent

Romano Alfred

Liked: Cleanliness, staff & service, property conditions & facilities
Great!
Stayed 1 night in Sep 2024

10/10 Excellent

Davesing

Liked: Cleanliness, staff & service, property conditions & facilities
Great service would definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

10/10 Excellent

Mark

Stayed 3 nights in Sep 2024

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great time in london
Stayed 1 night in Sep 2024

10/10 Excellent

Alison

Traveled with family
Liked: Amenities
Clean hotel , comfortable beds . Polite helpful staff. Location a bit awkward. Tube station a bit of a walk and it took a while to get a cab to collect us . We were surprised that no drinking water was provided in the room , there was a kettle though.
Stayed 1 night in Sep 2024

10/10 Excellent

Sean

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family weekend away
Excellent staff on reception, fast and efficient. Ideal location just outside the hustle of London but close to North Acton tube station.
Stayed 1 night in Sep 2024

10/10 Excellent

Nana

Liked: Cleanliness, staff & service, property conditions & facilities
Standard 👍
Stayed 6 nights in Sep 2024

10/10 Excellent

peter mcphail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Arcelia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Close to train station
Stayed 5 nights in Aug 2024

10/10 Excellent

Sarah

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024

8/10 Good

Andrew

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed was a Queen which was anice surprise but the mattress was not comfortable, felt very thin and dipped in the middle which meant an awful nights sleep. The description was for 2 dou le beds but one was a fold out bed and definitely smaller then a double.
Stayed 1 night in Aug 2024

10/10 Excellent

Helen

Traveled with family
Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Neil

Traveled with group
Liked: Cleanliness, property conditions & facilities
Property was a distance from train and tube stations but taxis were readily available and could be rebooked from the hotel
Stayed 1 night in Aug 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, I was spontaneously upgraded which is always a win, but this room was very swish and ultra clean. Would definitely return.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Stayed 1 night in Aug 2024

6/10 Okay

Laura-Jane

Liked: Cleanliness, staff & service
1 night stay, Holiday Inn
- Hotel was average. First observation was the hardwood flooring. I didn't feel comfortable walking barefoot in the room. A rug would have been nice. Unfortunately the guide on the television did not provide a guide as to what was on the TV and just kept showing as blank. + Modern. Good quality toiletries. Good air con. Nice clean shower room and toilet. Conveniently located to the North Circular and amenities within walking distance. Friendly and welcoming staff
Stayed 1 night in Aug 2024

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024