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Holiday Inn London - West by IHG

4.0 star property

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Photo gallery for Holiday Inn London - West by IHG

Exterior
Exterior
Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes
Meeting facility
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Gym
  • Parking available
The current price is $111
includes taxes & fees
Jun 28 - Jun 29

Explore the area

View in a map
4 Portal Way, London, England, W3 6RT
  • Place, Wormholt Park
    ‪6 min drive‬
  • Place, The Depot
    ‪10 min drive‬
  • Place, London Transport Museum Depot
    ‪10 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪42 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

9.0 out of 10
Wonderful
(6 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Premium Room, 1 King Bed

In-room safe, desk, laptop workspace, blackout drapes

Premium Room, 1 King Bed

8.8 out of 10
Excellent
(12 reviews)
  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed with Sofa bed

Standard Room, 1 Double Bed with Sofa bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed with Sofa bed

8.2 out of 10
Very good
(29 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed
  • Free WiFi

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(11 reviews)
  • 213 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds, Accessible

8.8 out of 10
Excellent
(5 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(8 reviews)
  • 215 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds
  • Free WiFi

View all photos for Premium Room

In-room safe, desk, laptop workspace, blackout drapes

Premium Room

  • 269 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | In-room safe, desk, laptop workspace, blackout drapes

Standard Room, Multiple Beds

8.8 out of 10
Excellent
(14 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Standard Room, 3 Twin Beds

In-room safe, desk, laptop workspace, blackout drapes

Standard Room, 3 Twin Beds

  • Sleeps 3
  • 3 Twin Beds
  • Free WiFi

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About this property

Holiday Inn London - West by IHG

4-star hotel in Acton
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Holiday Inn London - West by IHG offers 225 accommodations with laptop-compatible safes and complimentary newspapers. A pillow menu is available. Flat-screen televisions come with digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center and 7 meeting rooms.

A computer station is located on site and wireless Internet access is complimentary. Event facilities measuring 248 square feet (23 square meters) include conference space. This Art Deco hotel also offers a fitness center, a rooftop terrace, and multilingual staff. Parking is available onsite for a surcharge.

Holiday Inn London - West by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10 AM and on weekends between 7 AM and 11 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Starbucks - Onsite coffee shop. Guests can enjoy drinks at the bar.
Onsite venue #3 - bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 18 per night)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Starbucks

Things to do

  • Gym

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 248 square feet of conference space
  • 7 meeting rooms
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2004
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 per person
  • Self parking fee: GBP 18 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Some water is reused through a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Encore London West
Encore Ramada London West
London West Ramada Encore
Ramada Encore Hotel
Ramada Encore Hotel London West
Ramada Encore London West
Ramada London West
Ramada London West Encore
Holiday Inn London West Hotel
Holiday Inn London West
Ramada Encore London West Hotel London
Holiday Inn London - West England
Holiday Inn London West
London West By Ihg London
Holiday Inn London West an IHG Hotel
Holiday Inn London - West by IHG Hotel
Holiday Inn London - West by IHG London
Holiday Inn London - West by IHG Hotel London

Holiday Inn London - West by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 452 out of 1002 reviews
Rating 8 - Good. 378 out of 1002 reviews
Rating 6 - Okay. 99 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 33 out of 1002 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern, clean and friendly.
Stayed 1 night in Feb 2026
Verified

8/10 Good

ANINDYA

Liked: Cleanliness, amenities, property conditions & facilities
Room, location were excellent Service is great But parking is difficult due tight spaces and difficult to find an empty spot
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Prince Moluyan

Liked: Cleanliness, property conditions & facilities
Topnotch breakfast!
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel hreat stay great staff absolutely perfect
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Garth

Liked: Cleanliness, amenities, property conditions & facilities
Great room, fantastic location to travel into central london from Acton North Tube
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Silvia Rosa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern hotel
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Eddy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Stayed 4 nights in Sep 2025
Verified

8/10 Good

Jeanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very convenient stay

I like my stay during hotel inn, it was very nice, staffs were friendly and very close to all the stations and supermarkets
Stayed 6 nights in Oct 2025
Verified

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, nice and comfty and great facilities

Great hotel, very friendly staff and very comfy rooms plus it was very quiet, which is probably the most important thing for me, thank you!
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Prabpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Very helpful staff, very clean and nice breakfast! Staff also helped with parking 😊
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were incredibly helpful polite thoughtful
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really impressed with this hotel. Very clean and really helpful staff.
Stayed 1 night in Aug 2025
Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service
Check in lady was very helpful. Room clean if a bit hot.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay here every month for business, ideal hotel
Stayed 3 nights in Jun 2025
Verified

8/10 Good

Clifton

Liked: Cleanliness, staff & service, amenities
The room was clean and tidy but a little cold. I turned up the thermostat but couldn't really get any heat even at 35deg. Overall it was the best holiday inn I've stayed at.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edd

Liked: Cleanliness, staff & service, amenities
Everything was good
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Arrived was able to park at hotel found all staff very helpful hotel was very clean nicely decorated with a open and airy feel all amenities where clean and well presented I will definitely use them again
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was amazing! I was allowed to check in early without extra charges.The hotel is so clean and the receptionist so helpful! The room was so spacious and the bed so comfortable. The hotel is situated in a quiet neighbourhood and close to North Acton Station. I will visit again.
Stayed 5 nights in Nov 2025
Verified

8/10 Good

HANY

Liked: Cleanliness, staff & service, property conditions & facilities
Nice enough hotel, convenient and well priced
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay, friendly staff
Stayed 3 nights in Aug 2024
Verified

8/10 Good

Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Reception staff good, not enough tea bags in room for Tree people but when asked at reception we were given more. We liked the fact we could leave our cases at the hotel while we went sight seeing. Room very clean, bed great, good size room for three. Would use again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Helen

Liked: Staff & service, property conditions & facilities
Great hotel
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic service and just an enjoyable stay all round!
Stayed 1 night in Aug 2024
Verified

8/10 Good

Sughee

Liked: Staff & service, amenities
Disliked: Cleanliness
Staff
Stayed 9 nights in Dec 2025
Verified

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The stay was amazing got to room 2 singles Spoke to reception and it was no issue for them to put beds together to make it a double only there for 1 night but deffo go back WELL DONE
Stayed 1 night in Oct 2025