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Homewood Suites London Ontario

3.0 star property

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Photo gallery for Homewood Suites London Ontario

Lobby
Studio Suite, 1 King Bed, Non Smoking | Private kitchen | Fridge, microwave, stovetop, dishwasher
Lobby
Property entrance
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Kitchen
  • Pool
  • Pet friendly
  • Housekeeping

Explore the area

Map
45 Bessemer Road, London, ON, N6E 0A2
  • White Oaks Mall
    ‪13 min walk‬
  • Budweiser Gardens
    ‪10 min drive‬
  • University of Western Ontario
    ‪14 min drive‬
  • London, ON (YXU-London Intl.)
    ‪16 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Non Smoking

Studio Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, soundproofing, iron/ironing board

Studio Suite, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(35 reviews)
  • 414 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (2 Queen Beds)

Suite, 1 Bedroom, Non Smoking (2 Queen Beds) | Living area | Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking (2 Queen Beds)

8.0 out of 10
Very good
(9 reviews)
  • 494 sq ft
  • Sleeps 7
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Non Smoking (Whirlpool)

Studio, 1 King Bed, Non Smoking (Whirlpool) | Living area | Flat-screen TV, pay movies

Studio, 1 King Bed, Non Smoking (Whirlpool)

8.4 out of 10
Very good
(7 reviews)
  • 415 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (1 King Bed)

Suite, 1 Bedroom, Non Smoking (1 King Bed) | Living area | Flat-screen TV, pay movies

Suite, 1 Bedroom, Non Smoking (1 King Bed)

7.4 out of 10
Good
(6 reviews)
  • 441 sq ft
  • Sleeps 5
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking, Fireplace (2 Queen Beds)

Suite, 1 Bedroom, Non Smoking, Fireplace (2 Queen Beds) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Suite, 1 Bedroom, Non Smoking, Fireplace (2 Queen Beds)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Non Smoking

9.4 out of 10
Exceptional
(3 reviews)
  • 414 sq ft
  • Sleeps 5
  • 1 King Bed

Suite, 1 Bedroom, Accessible, Non Smoking, Fireplace (1 King Bed)

  • 502 sq ft
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 5
  • 1 King Bed

Suite, 1 King Bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 1 King Bed

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About this property

Homewood Suites London Ontario

3-star hotel in Westminster
Along with an indoor pool, this hotel has a 24-hour fitness center and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Homewood Suites London Ontario offers 106 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Flat-screen televisions come with premium digital channels and pay movies. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary weekday newspapers and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Homewood Suites London Ontario features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This London hotel also offers multilingual staff, a garden, and complimentary newspapers in the lobby. Onsite self parking is complimentary.

Homewood Suites London Ontario has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Built in 2007
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Kitchen
  • Microwave
  • Refrigerator
  • Separate dining area
  • Stovetop

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 19

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

The check-in location differs from the property location; go to: [north entrance and front desk is located in business center]
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 105 per accommodation, per stay (maximum CAD 175 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 15.0 per night

Property payment types

Important information

Optional extras

  • Pet fee: CAD 105 per accommodation, per stay (maximum CAD 175 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Homewood Suites Hotel London Ontario
Homewood Suites London Ontario
London Ontario Homewood Suites
Homewood London
Homewood Suites By Hilton Hotel London
Homewood Suites By Hilton London Ontario
Homewood Suites London
London Homewood Suites
Homewood Suites London Ontario Hotel
wood Suites London Ontario
Homewood Suites London Ontario Hotel
Homewood Suites London Ontario London
Homewood Suites London Ontario Hotel London

Homewood Suites London Ontario Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 563 out of 1000 reviews
Rating 8 - Good. 248 out of 1000 reviews
Rating 6 - Okay. 86 out of 1000 reviews
Rating 4 - Poor. 64 out of 1000 reviews
Rating 2 - Terrible. 39 out of 1000 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Wendy

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Service was great, especially when we found a bug in our bed and had to change rooms.
Stayed 1 night in Mar 2025

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Leilanie

Traveled with family
Disliked: Amenities, property conditions & facilities
PROS - Breakfast was great. We had bacon, sausage, omelet, waffles, breads, pastries, coffee, drinks and a lot more. - the supervisor was helpful and very nice. Sadly, thats the only 2 things that good about this place, CONS: - the room was foo small. -TV was by the bed, almost at the side of the bed instead of the front of the bed for better viewing. - the tissue holder was falling off from the wall. - the bed cover/sheet was too small for our king size bed. Imagine sleeping on the matress in the middle of the night. - there was no Shampoo. Found this in the middle of taking my shower. - dialed 0 to call the front desk and every time, no one pick up. I need fo go downstairs fo talk to them - paid extra $$ more to get a hotel that has a pool. Guess what?! The pool was on maintenance the 1st day. The second day, it was working, changed fo swim wear went down and door was locked and was told that its under maintenance again. Check out day, went swimming, was told no need to bring towels as there are towels available at front desk. I asked the front desk. All towels were being washed. I have to wait 30-45mins to finish. -pool was small. Too tight even for kids - it was 3 of us, but there were only 2 towels in the room. I do not recommend this hotel
Stayed 2 nights in Mar 2025

8/10 Good

Jenn

Liked: Staff & service
The pool seemed clean when we arrived, however after two days during a busy time it got really gross and needed some cleaning and chemicals.
Stayed 2 nights in Mar 2025

6/10 Okay

Maria-Anna

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was not cleaned well, sheets did not fit bed properly, uncomfortable sofa bed. Breakfast was nice and staff was friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Elena

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice over all
Stayed 1 night in Mar 2025

2/10 Terrible

Dorothy

Stayed 1 night in Mar 2025

4/10 Poor

Hezekiah

Traveled with family and small children
Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
We chose Hilton based on its reputation and the availability of a pool, but our experience was disappointing due to several issues: 1. Check-In Delays – Only one staff member was managing the front desk and phone calls, leading to long wait times. Even for a simple inquiry, I waited 10 minutes while the staff was on a call. 2. Pool Condition – While the temperature was comfortable, the water appeared murky. Room Maintenance – The room’s main light was non-functional, and the phone did not work. I had to use my personal phone to contact the front desk. 3. Cleanliness Concerns – Strands of hair were found on the sheets and couch. The bathroom had visible stains and watermarks. 4. Lack of Towels – Insufficient towels were provided in the bathroom, and no pool towels were available. Guests, including myself, had to walk back to rooms soaking wet. 5. Bathtub Safety – The bathtub was extremely slippery. Two of my children slipped, one sustaining a facial bruise and the other multiple bruises. Mold/mildew stains were also present around the shower. 6. Poor Quality Toiletries – The body wash did not lather properly, making it ineffective. Unfortunately, this stay did not meet our expectations, and we will not be booking again.
Stayed 1 night in Mar 2025

10/10 Excellent

Alexandria

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Mar 2025

10/10 Excellent

Renee

Liked: Cleanliness, staff & service, property conditions & facilities
Very family friendly love the location of the hotel. The pool is great, perfect tempature and not cold.
Stayed 1 night in Mar 2025

10/10 Excellent

JOHN

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for your money
Stayed 1 night in Mar 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was better than expected
Stayed 6 nights in Mar 2025

6/10 Okay

kevin

Traveled with family
Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities

Beautiful, but disappointed

Hotel and rooms are beautiful, however, a lot of obviously wear in the room. Our room also appeared to not have been cleaned. Tables dirty, hair on counter, shower and bedside table. Orange peel still on floor in kitchen. Felt like they made the bed ( poorly made, not traditionally how a hotel bed look frech and crisp and clean), and left, didnt even have enought towels. 2 towels for 3 guests! And ran out of towels at the pool. I asked for more but they were out of all types of towels. So kinda brutal, 3 ppl sharing 2 towels for their swim and then re used them shared them to shower, at what looked like a beautiful place. So hskg and supplies not good. Staff was at least friendly
Stayed 1 night in Mar 2025

6/10 Okay

Nicole

Stayed 1 night in Mar 2025

10/10 Excellent

Kristen

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! The suite was really nice and it saved us money being able to cook in the room! Only complaints was that we had to ask for pool towels every time (usually they're available at the poolside or near the entry at other hotels I've stayed at) and the top step of the pool ladder was broken, and there were a few guests who had some close calls!
Stayed 2 nights in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Room was clean and very nice. Close to restaurants and shopping.
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast options!
Stayed 3 nights in Mar 2025

6/10 Okay

Rod

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Average stay. Staff was kind and friendly. Cleanliness and property maintenance could use some improvement. Lots of trash flying around by the side entrance, some dirt stains on the floor and walls, cloth chairs were sticky and stained.
Stayed 1 night in Mar 2025

10/10 Excellent

Jean-Sebastien

Stayed 1 night in Mar 2025

6/10 Okay

Mike

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
I do like staying at the Homewood suites when I can, but the outside of the property had trash everywhere, anyone walking into the hotel, including the staff could see this.
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Awesome, clean hotel. The room was big, breakfast was good. Will stay again if we're in the area. 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Jackie

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2025

4/10 Poor

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rachael

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property with 7 girls for a birthday. They had a blast! The room was large and well equipped. The pool is nothing special but large enough for 10 years olds to frolic about. The breakfast might have been their favorite part! There were so many options but making waffles was their highlight.
Stayed 1 night in Feb 2025

10/10 Excellent

Shane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, updated, friendly staff, and great room layout. Room was well equipped with a full size fridge, dishwasher, microwave and cooktop with pots, dishes and cutlery. Free breakfast was great. Bacon, sausages, eggs, yogurt, fruit, breads, muffins… juice, coffee etc. They have a pool but a hot tub and or sauna would have been nice. My family would easily book at this hotel again.
Stayed 2 nights in Feb 2025