Hotel Indigo London - Kensington, an IHG Hotel

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Indigo London - Kensington, an IHG Hotel

Premium Room, 2 Queen Beds | Free minibar, in-room safe, desk, laptop workspace
Exterior
Exterior
Exterior
Breakfast, lunch, dinner served; international cuisine, garden views

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Bar
  • 24/7 front desk
  • Room service
  • Pet friendly
  • Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Cromwell Road
    4 min walk
  • Cleopatra
    2 min walk
  • Earl's Court Station
    4 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

Standard Room, 1 Queen Bed

  • 256 sq ft
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 Queen Bed

  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed

  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room

  • 249 sq ft
  • Sleeps 2
  • 1 Twin Bed

Premium Room, 2 Queen Beds

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Queen Bed (with Extra Bed)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room, 1 Queen Bed (Extra Bed)

  • 361 sq ft
  • Sleeps 3
  • 1 Queen Bed

Premium Room

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

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About this property

Hotel Indigo London - Kensington, an IHG Hotel

4-star hotel in London City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Hotel Indigo London - Kensington, an IHG Hotel offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Indigo London - Kensington, an IHG Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kensington Quarter - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • Free crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington, an IHG Hotel Hotel
Hotel Indigo London - Kensington, an IHG Hotel London
Hotel Indigo London - Kensington, an IHG Hotel Hotel London

Hotel Indigo London - Kensington, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 585 out of 1004 reviews" "
Rating 8 - Good. 308 out of 1004 reviews" "
Rating 6 - Okay. 72 out of 1004 reviews" "
Rating 4 - Poor. 24 out of 1004 reviews" "
Rating 2 - Terrible. 15 out of 1004 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Brice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Arnold

Stayed 3 nights in Sep 2024

6/10 Okay

Anthony

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Somewhat unloved room but the location is good
We booked a “premium room” but the premium feel was absent, unfortunately. The greeting on checkin was fine, but upon arriving in the room the coffee spilt down the wall, runs over the skirting board and small patch on the floor were the give-away for the standards employed here. Yes, we could have complained, but spare time was not on our side as this was a busy business trip. Come shower time the raindrop shower head leaks water from above it, the bathroom door was quite water damaged (the wrong type of door for the use, if not sealed) and the two bath sheets had holes. Breakfast looked barely cooked (which we did mention) so we grabbed something elsewhere - another wasted cost. I have fed back complaints to the hotel, but a week on there remains no response, so I guess none of this is news to them. On the plus side, the bed was comfortable, the equipment in the room good and the staff friendly. The location is the main plus point. On balance, I doubt we’d return as the return on expense really isn’t there (in our view). Perhaps if we’d have chosen a more basic experience it would have been better.
Stayed 1 night in Sep 2024

6/10 Okay

Beulah

Traveled with family
Convenient
Stayed 2 nights in Sep 2024

10/10 Excellent

Nader

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful and friendly.
Stayed 5 nights in Sep 2024

10/10 Excellent

Ni

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic Place, but avoid the basement
The room, the breakfast and the service were all fantastic. But initially we were offered a basement room, which had no view, no air circulation, and had a cleaning fluid smell which made it difficult to breathe. We asked for a change and luckily another room higher up was available. The basement rooms were not cheaper than the rest.
Stayed 3 nights in Aug 2024

8/10 Good

Efrain

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to comercial areas and subway
Stayed 4 nights in Aug 2024

10/10 Excellent

Andy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and good-sized rooms (we had a suite). Couldn't be more convenient for the Tube and good eating options around - Addie's Thai and Afanena Lebanese/Egyptian were both great.
Stayed 3 nights in Aug 2024

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024

8/10 Good

Philippa

Stayed 1 night in Aug 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Eric

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

andres

Liked: Cleanliness, staff & service, property conditions & facilities
Great value. Very good rooms with nice bathrooms. Breakfast was not the best, but Paul is a block away
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Our family of four stayed for one night and we had a great stay. The only down side was the shower. There was no door and it was difficult to keep the water from going out into the bathroom. Otherwise, wonderful stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Cyril

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

douglas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
London Stay
Wonderful hotel. Helpful and respectful staff. Great room and comfortable bed. Food in hotel good as well
Stayed 3 nights in Jul 2024

8/10 Good

Renee

Stayed 4 nights in Jun 2024

2/10 Terrible

Francisco, San Salvador

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
All the large rooms that can have an extra bed are in the basement, there were no windows in our room, and it is not advertised in the ad that these rooms are in the basement. Also, we were robbed of my wife´s bag while having breakfast in the hotel dinning room. Seems like an inside job. The Hostess sat the thief next to us, he took the bag without us noticing except for another guest who called it, but nobody from the staff moved a finger. I must say that the manager was very helpful and supportive after the fact, calling the police and helping us cancel credit cards and phone. I do not recommend this hotel.
Stayed 1 night in Jun 2024

10/10 Excellent

Jaideep

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience
Stayed 3 nights in Apr 2024

10/10 Excellent

Ananda

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the tube and street with restaurants and shops. Our room overlooked a green space and was relatively quiet despite being so close to the main road. The breakfast was good and the staff very friendly and accommodating. The hotel decor was charming and modern. Would stay here again.
Stayed 2 nights in Jun 2024

8/10 Good

Sandra

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid a basement room
Nice hotel and great breakfast but our room was in the basement with no window so felt a bit unsafe if there had been a fire
Stayed 1 night in Jun 2024

10/10 Excellent

Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Very convenient to tube and breakfast restaurants.
Stayed 6 nights in Jun 2024

6/10 Okay

Gordon, Selkirk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bed room was very cramped and poorly furnished with 1950's items.
Stayed 5 nights in Apr 2024

10/10 Excellent

Eve

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on picadilly line for Heathrow. Quiet and comfortable
Stayed 2 nights in Jun 2024