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Hotel Indigo London - Kensington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London - Kensington by IHG

1 bedroom, free minibar, in-room safe, desk
Breakfast, lunch, dinner served; international cuisine, garden views
Exterior
Exterior
Reception

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Pet friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
34-44 Barkston Gardens, London, England, SW5 0EW
  • Kensington High Street
    ‪14 min walk‬
  • Natural History Museum
    ‪16 min walk‬
  • Hyde Park
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪26 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(19 reviews)
  • 256 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Premium Room, 1 Queen Bed

8.2 out of 10
Very good
(11 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 366 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

1 bedroom, free minibar, in-room safe, desk

Standard Room

8.0 out of 10
Very good
(7 reviews)
  • 249 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds | 1 bedroom, free minibar, in-room safe, desk

Premium Room, 2 Queen Beds

9.6 out of 10
Exceptional
(4 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Queen Bed (Extra Bed)

1 bedroom, free minibar, in-room safe, desk

Suite, 1 Queen Bed (Extra Bed)

  • 366 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room, 1 Queen Bed (Extra Bed)

1 bedroom, free minibar, in-room safe, desk

Premium Room, 1 Queen Bed (Extra Bed)

8.6 out of 10
Excellent
(19 reviews)
  • 361 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premium Room

Premium Room | 1 bedroom, free minibar, in-room safe, desk

Premium Room

  • 279 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, free minibar, in-room safe, desk

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Indigo London - Kensington by IHG

4-star hotel in London City Centre
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, 24-hour room service, and concierge services.
Hotel Indigo London - Kensington by IHG offers 100 accommodations with iPod docking stations and free minibar items. Televisions come with premium cable channels and pay movies. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Indigo London - Kensington by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Kensington Quarter - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Croatian, English, Estonian, Farsi, Filipino, Finnish, French, Greek, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Mongolian, Polish, Portuguese, Romanian, Russian, Serbian, Slovak, Spanish, Swahili, Urdu, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 11:00 AM for a fee: GBP 16.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kensington Quarter

Family friendly

  • In-room crib
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • iPod dock
  • Pay movies
  • TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar

More

  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 60.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16.95 per person
  • Pet fee: GBP 35 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Indigo London Kensington Earl's Ct
Indigo London Kensington Earl's Ct
Hotel Indigo London Kensington
Indigo London Kensington
Hotel Indigo London Kensington - Earl's Court England
Hotel Indigo London Kensington
Hotel Indigo London Kensington an IHG Hotel
Hotel Indigo London - Kensington by IHG Hotel
Hotel Indigo London - Kensington by IHG London
Hotel Indigo London - Kensington by IHG Hotel London

Hotel Indigo London - Kensington by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 573 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 80 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 18 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Peter

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Alastair

Stayed 2 nights in Feb 2025

6/10 Okay

Brenda

Disliked: Property conditions & facilities
The room smelled like cigarettes, specifically the bathroom. It was disgusting.
Stayed 6 nights in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Enjoyable stay, comfortable friendly hotel

Really enjoyable stay. Friendly and pleasant staff. Helpful. Great breakfast, freshly cooked. Good quality and good choice. Great coffee. Rooms newly refurbished. Comfortable beds, water in mini fridge, slippers and dressing gowns. Bathroom lacking shelf space, shower could be a bit more powerful and design allows some water on ground outside shower area. Some grout not cleaned off tiles but this is easily fixed. Light in parts of room a bit too low so would not be conducive if needed for applying make up etc. due to location of mirror. Tea, coffee and biscuits supplied. Quiet hotel, lots of bars, restaurants within easy reach and underground station around the corner. Bottle beer at bar £7 for small bottle a tad on the expensive side. Overall would highly recommend.
Stayed 3 nights in Mar 2025

10/10 Excellent

Stewart

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay

Have stayed at other Indigo hotels. This one is undergoing upgrades, but still was excellent. Lovely rooms (we had a 2 room suite), outstanding staff, great kitchen and breakfast, bar is open late, and the location was perfect. 1 block to tube station. Next to the Olympia (short Uber ride of 10 mins) where I was attending the Book Fair, and great restaurants within 10 minute walk radius.....Indian, Pubs, Tai, Italian.....take your pick..
Stayed 6 nights in Mar 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities
All good!
Stayed 6 nights in Feb 2025

10/10 Excellent

Louis Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Roz

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent linen and quality furnishings. Good breakfast. Location of nearby tube was welcome. Small room and bed in basement overlooking rubbish out of the window. Expensive drinks from bar.
Stayed 1 night in Jan 2025

2/10 Terrible

Maya

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Sami

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Disliked: Staff & service, room comfort

Just ok

Hotel nice, room was basement and no phone reception. Staff at breakfast very friendly but slow at checkout due to no staff at desk
Stayed 2 nights in Jan 2025

2/10 Terrible

Osama

Stayed 6 nights in Dec 2024

8/10 Good

Oi Yu

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2024

10/10 Excellent

nadim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

8/10 Good

helen

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Aylin

Stayed 4 nights in Oct 2024

8/10 Good

Sofia

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Prime location, updated and clean. Staff friendly and responsive. Great breakfast offerings. Safe, quiet street
Stayed 7 nights in Nov 2024

10/10 Excellent

Sabine, SEATTLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent stay. One of the best hotels in that area (and I stayed in a few). The staff was extremely friendly and accommodating. I did not know I had breakfast included and that was a nice surprise. Good breakfast for the price of the stay. The room was as expected for this kind of hotel, nothing special but nothing to complain about. Felt comfortable and had everything I needed. The location is in a good neighborhood with very convenient tube station. I truly think they are really trying to be excellent. Will for sure look at this hotel again for my next London trip.
Stayed 8 nights in Sep 2024

8/10 Good

Christine, Hanilton

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stay often here but property showing its age. No hot water in mornings.Complained but was told it had been used up! Convenient for underground, pubs, shopping at Kensingtom High street.
Stayed 4 nights in Oct 2024

10/10 Excellent

Moye

Stayed 1 night in Oct 2024

10/10 Excellent

Ravi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location. Comfortable and Clean
Stayed 2 nights in Oct 2024

8/10 Good

Brice

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect place to stay in London. Walkable to pubs. The tube station is across the street. Excellent breakfast includes latte or cappuccino
Stayed 5 nights in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024