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Hotel Indigo London Hyde Park Paddington by IHG

4.0 star property

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Photo gallery for Hotel Indigo London Hyde Park Paddington by IHG

Exterior
Exterior
View from room
Exterior
Property amenity

Reviews

8.4 out of 10
Very good

Popular amenities

  • Room service
  • Gym
  • Breakfast available
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
16 London Street, Paddington, London, England, W2 1HL
  • Hyde Park
    ‪6 min walk‬
  • Kensington Gardens
    ‪6 min walk‬
  • Marble Arch
    ‪15 min walk‬
  • London (LHR-Heathrow)
    ‪48 min drive‬

Room options

View all photos for Premium Room, 1 Queen Bed, Patio

View from room

Premium Room, 1 Queen Bed, Patio

  • 248 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Twin Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds, Garden View

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Garden View

  • 248 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 King Bed, Accessible

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Double Bed

  • 161 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 1 Queen Bed

  • 205 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 1 King Bed

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Premium bedding, free minibar, in-room safe, individually decorated

Standard Room, 2 Twin Beds

  • 205 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Premium Room, 2 Twin Beds, Garden View

Premium bedding, free minibar, in-room safe, individually decorated

Premium Room, 2 Twin Beds, Garden View

  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hilton London Paddington

  • Restaurant
  • Air conditioning
  • Gym
  • Breakfast available
4.1 out of 5, Very Good, (1032)
The price is $186
per night
$223 total
includes taxes & fees
Mar 7 - Mar 8
Hilton London Paddington

About this property

Hotel Indigo London Hyde Park Paddington by IHG

4-star hotel in London City Centre
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and coffee/tea in a common area. Change of towels is available on request.
Hotel Indigo London Hyde Park Paddington by IHG offers 64 accommodations with tablet computers and free minibar items. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with digital channels and smart speakers. Guests can make use of the in-room refrigerators and espresso makers. Bathrooms include showers with rainfall showerheads, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and a meeting room.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a 24-hour fitness center, a terrace, and multilingual staff.

Hotel Indigo London Hyde Park Paddington by IHG is a smoke-free property.

Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Bella Italia Paddington - Overlooking the garden, this restaurant specializes in Italian cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
Late night fare is available from room service (during limited hours).

Languages

English, French, Italian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 30 per day)
  • Street parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19 for adults and GBP 14 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Bella Italia Paddington

Things to do

  • 24-hour gym
  • Designer stores
  • Shopping mall
  • TV in common areas

Family friendly

  • Highchair
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Hardwood flooring in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1850
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with digital channels
  • Smart speaker
  • Tablet computer

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Late-night room service
  • Meal delivery service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 59
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 79
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 19 for adults and GBP 14 for children
  • Nearby parking fee: GBP 30 per day (328 ft away)
  • Early check-in fee: GBP 59 (subject to availability)
  • Late check-out fee: GBP 79 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Indigo London-Paddington
Indigo London-Paddington
London-Paddington Hotel Indigo
Hotel Indigo London-Paddington England
Hotel Indigo London Paddington
Hotel Indigo London Hyde Park Paddington
Hotel Indigo London Paddington Hyde Park
Hotel Indigo London Hyde Park Paddington by IHG Hotel
Hotel Indigo London Hyde Park Paddington an IHG Hotel
Hotel Indigo London Hyde Park Paddington by IHG London
Hotel Indigo London Hyde Park Paddington by IHG Hotel London

Hotel Indigo London Hyde Park Paddington by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 465 out of 1002 reviews
Rating 8 - Good. 330 out of 1002 reviews
Rating 6 - Okay. 126 out of 1002 reviews
Rating 4 - Poor. 35 out of 1002 reviews
Rating 2 - Terrible. 46 out of 1002 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff especially Shah on the front desk 👍
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
Senior Team Member Shah was extremely helpful and understanding.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jamie

Business traveler
Disliked: Staff & service, property conditions & facilities, room comfort
Did not get the room I booked
I booked a King room at Hotel Indigo and was moved to a room at the "sister hotel" which was essentially the size of a closet. Ultimately, I cancelled my room and moved to a different hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Easy access to Heathrow Express
This was our third stay at this particular Hotel Indigo. (The last was probably 7 years ago.) The hotel is fine, rooms are clean and the expected size for this chain in Europe. The huge gap under the door means you hear everything going on in the hallway, so loud guests coming back at 3am were unpleasant. The staff was incredibly helpful and friendly. We only booked it because we had a very early flight at the tail end of a 2 week trip and it’s very close to the Heathrow Express train. There are better hotels to stay at in the same price range, but overall the staff makes the stay enjoyable, and access to the train is the main reason to stay there.
Stayed 2 nights in Nov 2024

10/10 Excellent

Hans

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and very friendly and accommodating. We loved it. Breakfast place connected to hotel. From English breakfast to continental. Great stay.
Stayed 4 nights in Nov 2024

10/10 Excellent

Suzanne

Stayed 1 night in Oct 2024

6/10 Okay

Michael, Brighton

Traveled with family
Room was very warm upon arrival.
Stayed 3 nights in Nov 2024

6/10 Okay

Michael, Brighton

Traveled with family
Stayed 3 nights in Nov 2024

10/10 Excellent

jane

Stayed 1 night in Oct 2024

2/10 Terrible

Shelley

Stayed 1 night in Oct 2024

6/10 Okay

Michael

Liked: Cleanliness
Basic hotel with a tiny room. Good location for the station.
Stayed 1 night in Oct 2024

10/10 Excellent

Marelle

Stayed 1 night in Oct 2024

10/10 Excellent

Roisin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location & lovely staff
Lovely hotel, great location, and friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay right off of Hyde park and the Paddington station
Stayed 1 night in Sep 2024

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

JACQUELINE

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel! Great location with easy access to underground, shops and restaurants. Most importantly excellent service from the staff who went over and above to make sure we enjoyed our stay. Thank you
Stayed 2 nights in Sep 2024

6/10 Okay

robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel close to Paddington station.
This is a convenient hotel to Paddington Station. Typical mid-tier hotel, with a very small lobby. Coffee shop/restaurant attached. No working or lounging space. It seems pretty pricey, I guess based on the location. I've stayed twice for the convenience and, meh, it's a hotel. Not much light in the rooms. Beds are comfortable and the AC works well, as that is sometimes in doubt in the UK.
Stayed 1 night in Sep 2024

10/10 Excellent

Mahire

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a lovely stay . Very good location. Lovely staff.
Stayed 3 nights in May 2024

8/10 Good

Randall

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently located near the Paddington Station.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Geoff

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean hotel with attached restaurant. Would stay there again
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, friendly, easy to get around,room a bit small,for the price
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great small hotel very close (a three minute walk) to Paddington station and Heathrow express. Surprisingly spacious room, very well appointed with modern furnishings, fittings and decor., Very clean and tidy, Painless check in and out with friendly staff. all in all, highly recommended. I will stay here again.
Stayed 1 night in Aug 2024

4/10 Poor

Tin Chee

Disliked: Property conditions & facilities
The room originally reserved was not available I believe due to overbooking changed to another property unwillingly the door card failed to work twice and I properly will not come again
Stayed 3 nights in Aug 2024