Hotel Lily

2.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Lily

Reception
Front of property
Check-in/check-out kiosk
Quadruple Room | 1 bedroom, desk, blackout drapes, free WiFi
Front of property

Reviews

4.4 out of 10

Popular amenities

  • 24/7 front desk
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
23-33 Lillie Road, London, England, SW6 1UG
  • Cromwell Road
    ‪12 min walk‬
  • Stamford Bridge Stadium
    ‪17 min walk‬
  • Kensington High Street
    ‪3 min drive‬
  • London (LHR-Heathrow)
    ‪31 min drive‬

Room options

Double Room

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

Quadruple Room

  • 240 sq ft
  • Sleeps 4
  • 4 Twin Beds

Triple Room

  • 195 sq ft
  • Sleeps 3
  • 3 Twin Beds

Similar properties

About this property

Hotel Lily

Hotel in Hammersmith and Fulham
This smoke-free hotel features self parking, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe.
Hotel Lily offers 111 accommodations with blackout drapes/curtains. Televisions come with digital channels.

Bathrooms include shower/tub combinations. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Lily features a front-desk safe, a television in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Lily is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 50 per night)
  • Limited onsite parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 48 out of 578 reviews" "
Rating 8 - Good. 44 out of 578 reviews" "
Rating 6 - Okay. 108 out of 578 reviews" "
Rating 4 - Poor. 149 out of 578 reviews" "
Rating 2 - Terrible. 229 out of 578 reviews" "

4.2/10

Cleanliness

5.6/10

Staff & service

4.4/10

Amenities

3.8/10

Property conditions & facilities

4.2/10

Eco-friendliness

Reviews

2/10 Terrible

Rebecca

Disliked: Cleanliness, property conditions & facilities, room comfort
Most disgusting hotel room I’ve ever stayed in. Paper coming off walls, dirty walls and windows. Filthy bathroom. Tiles falling off, sink pedestal broken.
Stayed 1 night in Oct 2024

2/10 Terrible

Emily Rose

Stayed 1 night in Oct 2024

10/10 Excellent

David, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good room and very friendly and helpful staff!
Stayed 2 nights in Oct 2024

4/10 Poor

May

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Oct 2024

2/10 Terrible

lisa

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was unclean and damaged, we had a mouse trap in the room and there were holes in the walls and the walls were visibly dirty. The shower was broken, the toilet was broken, and the sink kept plugging. We only stayed one night, couldn’t get our money back but left anyways.
Stayed 2 nights in Sep 2024

4/10 Poor

Stella

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Windows with gaps, cold during the day, very hot at night, no plugs.
Stayed 2 nights in Sep 2024

2/10 Terrible

Laura

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I booked this for my friends for two nights. It was prepaid but when they arrived they said it was dirty and in terrible condition. They stayed an hour or two whilst they organised alternate accommodation. Staff were helpful with this. However, we were charged for the full two nights, though they left within hours.
Stayed 2 nights in Aug 2024

10/10 Excellent

Justin, Wetherby

Liked: Cleanliness, staff & service, amenities
OK if you don’t mind budget hotels.
Stayed 6 nights in Sep 2024

2/10 Terrible

Erik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d rather sleep on a park or street next time, the place is disgusting and the had the worst bed I’ve ever seen in a hotel.
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, room comfort
Average at best
Good location but very tired looking hotel and rooms. Most disappointing factor was the lack of towel animals in the room. That was a big selling point for us so obviously we were upset. Water flow in our shower was nonexistent.
Stayed 1 night in Sep 2024

2/10 Terrible

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Sep 2024

4/10 Poor

J Alfredo

Stayed 3 nights in Sep 2024

4/10 Poor

Jamie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pictures are not what you get
Stayed 3 nights in Sep 2024

10/10 Excellent

Rose Ann

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I book a twin room for two nights, the hotel staff has been friendly and helpful , the room has been clean, quite overnight, close to transportation, for the money what we paid we couldn’t ask for more. For a 2 stars hotel they have from me 5 stars review. Thank you Hotel Lily team for everything, see you next time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A prison cell would have been cosier!
Stayed 1 night in Sep 2024

6/10 Okay

Craig

Stayed 2 nights in Sep 2024

6/10 Okay

Zahid

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Gemma

Traveled with family
I didn’t like the place . Toilet door didn’t close and not very clean . Sharing with my son and as an older person not at all ideal.
Stayed 2 nights in Sep 2024

6/10 Okay

Steven

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fun Location in West London
Stayed 1 night in Sep 2024

4/10 Poor

Steven

Disliked: Cleanliness, amenities, property conditions & facilities
Toilet roll holder not screwed into the wall properly, shower took ages to heat up, bathroom door looks like some tried to put their fist through it, no sheet on top of mattress and lots of areas not cleaned like the pipes under the sink. Definitely won't be staying there again. 👎
Stayed 1 night in Sep 2024

6/10 Okay

mike

Disliked: Property conditions & facilities
Hotel was ok nothing special it tired and needs a complete renovation beds good bathroom was not pleasing on the eye and no plug for the sink
Stayed 2 nights in Sep 2024

4/10 Poor

Matthew, Denver

Disliked: Cleanliness, amenities, property conditions & facilities
I had a flight cancellation and had to find a room last minute. The double single room I booked was not worth the rate. The shower was broken, toilet had a broken handle, no kettle for coffee or tea, and the beds were poor with springs very apparent in the mattress. The room itself had a lot of damage and wear issues as well. I slept in my clothes as opposed to in the bed.
Stayed 1 night in Sep 2024

2/10 Terrible

Cristian

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Very bad experience
Extremely dirty, windows didn't close properly, not even batteries in the TV remote. Staff were not interested in anything, and the place looked derelict
Stayed 2 nights in Sep 2024

4/10 Poor

Warren

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, but the property is very poorly cleaned and maintained!! Mould on ceiling and walls in bathrooms, stains on all walls. No appliances showing any signs of being PAT tested, thats if you're lucky enough to have a remote for the TV to turn it on!! Wont be visiting again!
Stayed 2 nights in Sep 2024