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Hotel Lily

2.0 star property

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Photo gallery for Hotel Lily

Property entrance
Exterior detail
Front of property
Twin Room | 1 bedroom, desk, blackout drapes, free WiFi
Hallway

Reviews

4.4 out of 10

Popular amenities

  • Free WiFi
  • Parking available
  • Housekeeping
  • 24/7 front desk
$94
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
23-33 Lillie Road, London, England, SW6 1UG
  • Place, Stamford Bridge Stadium
    ‪9 min walk‬
  • Place, Kensington High Street
    ‪15 min walk‬
  • Place, Olympia Events
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪45 min drive‬

Room options

View all photos for Double Room

Double Room | 1 bedroom, desk, blackout drapes, free WiFi

Double Room

  • 120 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room | 1 bedroom, desk, blackout drapes, free WiFi

Twin Room

  • 150 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Triple Room

Triple Room | 1 bedroom, desk, blackout drapes, free WiFi

Triple Room

  • 195 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Quadruple Room

Quadruple Room | 1 bedroom, desk, blackout drapes, free WiFi

Quadruple Room

  • 240 sq ft
  • Sleeps 4
  • 4 Twin Beds

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About this property

Hotel Lily

Hotel in Hammersmith and Fulham
This smoke-free hotel features self parking, a 24-hour front desk, and a TV in a common area. WiFi in public areas is free. Other amenities include a front-desk safe.
Hotel Lily offers 111 accommodations with blackout drapes/curtains. Televisions come with digital channels.

Bathrooms include shower/tub combinations. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Hotel Lily features a front-desk safe, a television in a common area, and an elevator. Public areas are equipped with complimentary wireless Internet access. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel Lily is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Self parking on site (GBP 50 per night)
  • Limited onsite self parking

Things to do

  • TV in common areas

Family friendly

  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Handrails in stairways
  • Well-lit path to entrance

More

  • 1 building
  • 4 floors
  • Built in 1971
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with digital channels

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 50 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Hotel Lily
Hotel Lily London
Lily Hotel
Lily London
Hotel Lily London - Kensington/Earl's Court England
Hotel Lily Hotel
Hotel Lily London
Hotel Lily Hotel London

Hotel Lily Reviews

Reviews

4.4
Rating 10 - Excellent. 72 out of 876 reviews
Rating 8 - Good. 69 out of 876 reviews
Rating 6 - Okay. 168 out of 876 reviews
Rating 4 - Poor. 218 out of 876 reviews
Rating 2 - Terrible. 349 out of 876 reviews

4.2/10

Cleanliness

5.6/10

Staff & service

4.2/10

Amenities

3.8/10

Property conditions & facilities

Reviews

4/10 Poor

Przemek

Room
Stayed 1 night in Oct 2025

6/10 Okay

Bernard

Traveled with group
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Very basic room. But you get what you pay for, except shower head broken had to hold it whilst in shower . Needs a good clean and painting looks dated. But reception staff where very helpful
Stayed 2 nights in Oct 2025

2/10 Terrible

NICOLETTE

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I understand this was a budget room but it was a hovel. The place was filthy. We had bed bugs on one of the beds. Bathroom was filthy dirty and the door was totally broken. Cracked tiles in the bathroom and just plain disgusting. Half the lights didn’t work. Floor was dirty. Curtains dirty. Room needed a new coat of paint. You could smell marujuana on the lobby floor. Pictures on website totally misleading. TV didn’t work. Even if this is a budget hotel you deserve to have a clean room. Do not recommend this hotel at all.
Stayed 4 nights in Oct 2025

4/10 Poor

David

Traveled with group
Disliked: Property conditions & facilities
Tv not working. No kettle only 1 cup.curtin ripped .
Stayed 1 night in Oct 2025

6/10 Okay

Mark

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent cheap London hotel

I have stayed at Hotel Lily many times since the days when the Earls Court exhibition centre was at its busiest. The exhibition centre has long gone but Hotel Lily remains. It has always been legendary in its simplicity and grubbiness. It has appeal for a good location, a Tetris style car park and zero frills. It used to have a good basic breakfast and the car park was free to hotel users. There is no breakfast and the car park needs paying for (about £24 for a day). Don’t get me wrong we like Hotel Lily, but don’t book here and criticise the tired rooms. The bed and toilet were clean so there is some basic facilities. There was coffee sachets, milk and teabags (no kettle) and two small bars of soap (no shower gel or shampoo). Best of all there was a bath. All in all it is a gem that locals know of, which may one day get a fabulous clean and refurb. For now appreciate it is cheap and okay for a one night stay. No space to swing a cat, but fortunately cats are not allowed.
Stayed 1 night in Oct 2025

6/10 Okay

EDUARDO, NEWCASTLE UPON TYNE

Traveled with family
Liked: Cleanliness
Disliked: Amenities
basic for a London 3 star hotel. Facilities are old and some require a bit of investment. Shower pole was damaged and the toilet extractor wasn't working. Bathroom tiles quite old. But is was clean and comfortable.
Stayed 2 nights in Oct 2025

2/10 Terrible

Cut Annisa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sheet not even cover the bed, room really dirty, socket come off from the wall, no spoon to stir your coffee/ tea no glass in the room. Only 2 plug in the room for tv and kettle
Stayed 1 night in Oct 2025

2/10 Terrible

Dalton

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Shower curtain covered in mold. Bed was like sleeping directly on the springs. Incredibly noisy from cars and people on the street. Staff was friendly though.
Stayed 2 nights in Oct 2025

4/10 Poor

Raymond

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Reda

Disliked: Amenities
The room is really dirty not clean at all the shower is disgusting nothing work there never I see a hotel like that in my life the service is no good actually is no good at all.
Stayed 1 night in Oct 2025

4/10 Poor

Sam

Disliked: Cleanliness, property conditions & facilities, room comfort
Room stank of cigarettes and was generally very poorly maintained
Stayed 1 night in Oct 2025

10/10 Excellent

David

Stayed 1 night in Sep 2025

2/10 Terrible

Bill

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Filth

The location to be fair was good how ever the hall way was filthy thwm the room oh my god it was disgusting beds floor bathroom filthy floors vile bathroom disgusting there was a blood stained hand mark onnthe bathroom door 2 plug sockets only and one had the kettle plug glued into it 😳 ud be better off sleeping rough
Stayed 1 night in Oct 2025

2/10 Terrible

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I used to be a travel writer and have been to hotels all over the world - Africa, Asia, etc. This one is an utter disgrace - how you can promote this on your website I do not know. You should hang your heads in shame. Filthy, dilapidated, no services, old beer cans in the room, the shower was like a fine drizzle on a murky Monday in January. An utter disgrace.
Stayed 1 night in Oct 2025

2/10 Terrible

Christopher Lawrence Carlos, Brooklyn

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I paid over $700 for this stay and was extremely disappointed. The bathroom was dirty with a moldy shower curtain, the toilet tank cover was missing, and the window was broken and wouldn’t close. The room looked nothing like the photos online. I was later switched to a different room, but it was too late — I already had insect bites on my skin. I reported these issues to the front desk and was told “someone will come,” but no one ever did. For the price I paid, this is completely unacceptable. The hotel is poorly maintained, and I believe a partial or full refund is warranted given the unsanitary conditions, insect bites, and lack of proper response. I definitely won’t stay here again or recommend this property.
Stayed 8 nights in Oct 2025

6/10 Okay

Christopher

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap rooms and friendly servce - but I suppose you get what you pay for: noisy rooms and grotty bathrooms. Whole place in desperate need of renovation.
Stayed 2 nights in Oct 2025

4/10 Poor

guru

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
They were pipes which were leaking, not sure whether the washroom would be working. Area was completely dirty. There is no TV that was being able to use.
Stayed 1 night in Sep 2025

6/10 Okay

T.

Liked: Staff & service
Small room Few damages pipe sticking out
Stayed 1 night in Sep 2025

4/10 Poor

Ian

Traveled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was not able to find reservation on Expedia, or was not in their (the Hotel's) system. Waited at front desk at 12:30am for 30 min for staff to try and find the reservation and could not. Gave us a room but it was very inconvenient as there should be no system issues that prevent something that happens daily. We even showed him our reservation email from Expedia. The next day we spoke to a manager and he seemed very un-informed as well. Not sure how we can book a hotel on Expedia and the hotel not have the reservation in their system. Seems a potential large problem. Overall the property was enough to sleep in but not well kept, and staff was rude and not helpful. They do not provide soap or shampoo even when asked. The absolute only good thing is that its close to where we were going to in London...Stamford Bridge. Outside of that, I would not recommend this hotel to anyone.
Stayed 3 nights in Oct 2025

2/10 Terrible

Sergio

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2025

4/10 Poor

Emma

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had no electricity we had to go and ask for them to sort this out. My bathroom door was falling off, I had no button on my toilet to flush it. Very small room. The person at the service desk wasn’t very helpful, maybe greet your guest with a smile.
Stayed 1 night in Oct 2025

4/10 Poor

Sarah

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

4/10 Poor

Ian

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Great area, and hôtel is reasonably priced. However some updating is needed and our bed was old and not particularly comfortable. We would return though
Stayed 4 nights in Sep 2025

4/10 Poor

Louise

Disliked: Property conditions & facilities, room comfort
The window in our room was broken which meant it was very noisy as it wouldn’t shut properly, the sink leaked, the tap wouldn’t stop running and the toilet seat was broken. We had a knife instead of a spoon with the tea making facilities. We had a room next to the lift which meant the noise was excessive from the lift door when it closed. They did replenish toilet rolls and towels and give us extra tea bags when asked. The bed was comfy. The price was good too and location for tube was excellent.
Stayed 2 nights in Sep 2025