Hotel Metro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Metro

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock
Loft, 1 King Bed, Bathtub, City View | View from room
Lobby lounge
Reception
Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Bathroom | Designer toiletries, hair dryer, bathrobes, towels

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Air conditioning
    Air conditioning
  • Pet friendly
    Pet friendly
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry
  • Free WiFi
    Free WiFi

Explore the area

Map
32 Covent Market Place, London, ON, N6A 1E8
  • Covent Garden Market
    2 min walk
  • Budweiser Gardens
    2 min walk
  • Museum London
    5 min walk
  • London, ON (YXU-London Intl.)
    17 min drive

Room options

Marvellous Room, 1 King Bed, City View or Courtyard View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

Marvellous Room, 2 Double Beds, Courtyard View

  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

Loft, 1 King Bed, Bathtub, City View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Marvellous Room, 1 Queen Bed, City View or Courtyard View

  • 350 sq ft
  • City view
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About this property

Hotel Metro

3.5-star hotel in Downtown London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Metro offers 20 accommodations with iPod docking stations and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Metro features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers dry cleaning/laundry services, limo service, and express check-in.

Hotel Metro is a smoke-free property.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking within 0.1 miles (CAD 23.73 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 23.73 per day (656 ft away)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 660 out of 1002 reviews" "
Rating 8 - Good. 214 out of 1002 reviews" "
Rating 6 - Okay. 76 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 24 out of 1002 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Hannah

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.. beautiful room
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
The room was in need of an update. The carpet was warped and stained. The shower needed a good clean as well. Many spots of the floor creaked. If you turn the heat on, it clicks constantly. Parking was supposed to be included in my rate, but they "didn't have any vouchers", so i just to pay directly at the lot and it cost over double what i had been quoted. The staff was lovely, great big bathtub, and wonderful robes.
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Over night stay
Awesome hotel friendly staff,great location
Stayed 1 night in Aug 2024

10/10 Excellent

Donovan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10
Stayed 2 nights in Aug 2024

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms nice . Many restaurants to choose from.
Stayed 3 nights in Aug 2024

10/10 Excellent

Kristen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was clean & staff were wonderful! The decor was beautiful & modern. Would highly recommend, and will def be returning!!!
Stayed 1 night in Aug 2024

6/10 Okay

Michael

Business traveler
Liked: Staff & service
Room could've been cleaner.
Stayed 1 night in Aug 2024

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for John Labatt as we were there for a concert . Parking is inconvenient, however now we have done it once next time will be easier.
Stayed 1 night in Aug 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right next to the budweiser gardens. Was clean and a nice room. Would definitely recommend
Stayed 1 night in Jul 2024

10/10 Excellent

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clise to the concert hall, would definitely stay there again
Stayed 1 night in Aug 2024

10/10 Excellent

Karah

Liked: Cleanliness, amenities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Gavyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was nice
Stayed 1 night in Aug 2024

6/10 Okay

Rahim

Stayed 1 night in Aug 2024

10/10 Excellent

Shawna

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So nice! And awesome that it was so close to the venue!
Stayed 1 night in Jun 2024

10/10 Excellent

Liming

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the Covent Market. Very convenient to access different places in downtown.
Stayed 1 night in Aug 2024

4/10 Poor

Christina

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
They advertise there is a gym and restaurant. There is NO gym and NO restaurant. You have to pay for parking but you do get 1 pass from hotel that is good for overnight but you have to pay otherwise if you go out during day. Housekeeping staff clearly there is a shortage and poor management as our room was not ready at time of check in at 3 pm. We had to wait 45 min in a very small lobby waiting for our room. Also no housekeeping in our room after our first night that was requested.
Stayed 3 nights in Aug 2024

10/10 Excellent

Yang

Stayed 2 nights in Jul 2024

2/10 Terrible

XIA

Disliked: Cleanliness, staff & service
Door closed, Can not check in.
Stayed 1 night in Jul 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness, staff & service, amenities
The location and style of the hotel were great. The room decor was a bit shabby, particularly one chair with torn upholstery. Beds were very comfy and the bathroom was lovely. The window overlooked an interior courtyard containing dead plants.
Stayed 1 night in Jul 2024

10/10 Excellent

Harshid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been better if they mention about the parking facilities!
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room
Very European style. Location was perfect, right near. Covent Garden and close to train. Noisy on a Saturday night but used white noise app. Would stay again!
Stayed 1 night in Jul 2024

10/10 Excellent

Suzanna, London

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our favourite hotel in London!
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024