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Hotel Metro

3.5 star property

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Photo gallery for Hotel Metro

Marvellous Room, 2 Double Beds, Courtyard View | View from room
Loft, 1 King Bed, Bathtub, City View | Bathroom | Designer toiletries, hair dryer, bathrobes, towels
Interior detail
Exterior
Lobby lounge

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Business services
  • Laundry
  • Housekeeping
$104
includes taxes & fees
Feb 8 - Feb 9

Explore the area

View in a map
32 Covent Market Place, London, ON, N6A 1E8
  • Place, Budweiser Gardens
    ‪2 min walk‬
  • Place, Covent Garden Market
    ‪2 min walk‬
  • Place, London Music Hall
    ‪3 min walk‬
  • Airport, London, ON (YXU-London Intl.)
    ‪25 min drive‬

Room options

View all photos for Marvelous Room, Studio Suite, Queen Bed, Courtyard View

Marvelous Room, Studio Suite, Queen Bed, Courtyard View | Living area | 50-inch Smart TV with cable channels, iPod dock

Marvelous Room, Studio Suite, Queen Bed, Courtyard View

9.0 out of 10
Wonderful
(11 reviews)
  • 350 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Marvellous Room, 2 Double Beds, Courtyard View

Marvellous Room, 2 Double Beds, Courtyard View | View from room

Marvellous Room, 2 Double Beds, Courtyard View

10.0 out of 10
Exceptional
(18 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Marvellous Room, 1 King Bed, City View or Courtyard View

Marvellous Room, 1 King Bed, City View or Courtyard View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Marvellous Room, 1 King Bed, City View or Courtyard View

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Marvellous Room, 1 Queen Bed, City View or Courtyard View

Marvellous Room, 1 Queen Bed, City View or Courtyard View | Premium bedding, pillowtop beds, in-room safe, individually decorated

Marvellous Room, 1 Queen Bed, City View or Courtyard View

9.0 out of 10
Wonderful
(25 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Loft, 1 King Bed, Bathtub, City View

Loft, 1 King Bed, Bathtub, City View | Living area | 50-inch Smart TV with cable channels, iPod dock

Loft, 1 King Bed, Bathtub, City View

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Metro

3.5-star hotel in Downtown London
Along with coffee/tea in a common area, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, limo/town car service, express check-in, and express check-out are onsite.
Hotel Metro offers 20 accommodations with safes and complimentary bottled water. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 50-inch Smart televisions come with cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Microwaves, in-room massages, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Hotel Metro features tour/ticket assistance, coffee/tea in a common area, and concierge services. Wired and wireless Internet access is complimentary. This Art Deco hotel also offers dry cleaning/laundry services, limo service, and express check-in.

Hotel Metro is a smoke-free property.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (CAD 29.38 per day)
  • Limo/town car service

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Microwave on request
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (41 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • Art Deco architecture
  • Built in 2009
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: CAD 65.00
Express check-out available

Special check-in instructions

The front desk is open daily from 7:30 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 65.00 per pet, per night (maximum CAD 100 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 25 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CAD 20.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: CAD 150 per accommodation, per stay
  • Breakage deposit: CAD 150 per stay (for stays between 1 January - 31 December)

We have included all charges provided to us by the property.

Optional extras

  • Nearby parking fee: CAD 29.38 per day(656 ft away; open 24 hours)
  • Pet fee: CAD 65.00 per pet, per night (maximum CAD 100 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: CAD 65.00 (subject to availability)
  • Rollaway bed fee: CAD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hotel Metro London
Metro London
Hotel Metro Hotel
Hotel Metro London
Hotel Metro Hotel London

Hotel Metro Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 659 out of 1002 reviews
Rating 8 - Good. 204 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 31 out of 1002 reviews
Rating 2 - Terrible. 27 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

6/10 Okay

David Keith

Liked: Cleanliness
Disliked: Staff & service, amenities
Rooms were clean, but poorly made. Paint on glass, caulking missing, bad curtains. It felt like we were crashing at a 20 somethings basement suite. But definitely ample space. In the room. Didn't know about parking or that we needed a voucher to park. And we missed attendants so we had nobody to disscuss parking with.
Stayed 1 night in Oct 2025

6/10 Okay

Matt

Business traveler
Staff was friendly, room was ok, however the morning was noisy due to construction on the building next door.
Stayed 1 night in Oct 2025

4/10 Poor

Hyuk won, Toronto

Disliked: Cleanliness, amenities
Didn’t clean Shower head broken
Stayed 1 night in Oct 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and modern room, lovely washroom and shower. Staff were very friendly and welcoming.
Stayed 1 night in Oct 2025

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very clean and the staff was lovely.
Stayed 1 night in Oct 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend Hotel Metro! Best customer service I have ever received at a hotel. The rooms were spacious and beautifully decorated
Stayed 2 nights in Oct 2025

10/10 Excellent

Dinh Trung

Liked: Cleanliness, staff & service, property conditions & facilities
It was right across from the Canada Life Place for the grad ceremony. Also next to the Market centre.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Dusan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great rooms, amazing staff, excellent location!
Stayed 2 nights in Oct 2025

10/10 Excellent

Olasoji, Toronto

Stayed 2 nights in Oct 2025

8/10 Good

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Star was great. Parking is inconvenient
Stayed 1 night in Oct 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service
Nice boutique hotel downtown, very walkable and convenient. while the room was nicely furnished and very clean, I was surprised to find the “marvellous queen” was a murphy bed, with an older mattress. Would be fine for a solo traveller but there was a lot of motion transfer and some sagging.
Stayed 2 nights in Oct 2025

10/10 Excellent

John

Stayed 1 night in Oct 2025

10/10 Excellent

Janice

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I was not informed of our two complimentary drinks. I saw drinks and water in the fridge but figured I would be charged for them. Would have been nice to know.
Stayed 1 night in Oct 2025

6/10 Okay

Sheron

Disliked: Staff & service
Stayed 2 nights in Oct 2025

10/10 Excellent

Ally

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My experience was excellent. I had a temporary wheelchair in the female. Staff was incredible and helped me get a seat for the shower and was very pleasant.
Stayed 1 night in Oct 2025

2/10 Terrible

Victoria

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very kind and helpful. Parking was ok
Stayed 1 night in Oct 2025

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Quinn, Paisley

Stayed 1 night in Sep 2025

10/10 Excellent

Darryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was beautiful and clean!
Stayed 1 night in Sep 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Small room with shower and tube in the same room as bed. Boutique like with minimal amenities but nice place for sure.
Stayed 2 nights in Sep 2025

6/10 Okay

Selena

Liked: Cleanliness, property conditions & facilities
Parking was not available at the property.
Stayed 2 nights in Sep 2025

10/10 Excellent

Pamela

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
.
Stayed 1 night in Sep 2025

10/10 Excellent

Kevin

Liked: Cleanliness, property conditions & facilities
Clean room,
Stayed 1 night in Sep 2025

10/10 Excellent

Nicole

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing time staying at this hotel. We seen korn at the canadian life place and this was very convenient for us location wise.
Stayed 2 nights in Sep 2025