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Hotel Shepherds Bush London

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Shepherds Bush London

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board
Bar (on property)
Courtyard
Lobby sitting area
Family Studio Suite, 2 Bedrooms, Connecting Rooms | Premium bedding, in-room safe, soundproofing, iron/ironing board

Reviews

8.2 out of 10

Very good

Popular amenities

  • Room service
  • Bar
  • 24/7 front desk
  • Housekeeping
  • Pet friendly
  • Laundry

Explore the area

Map
11-12 Poplar Mews, Uxbridge Road, Shepherd's Bush, London, England, W12 7JS
  • Westfield London Shopping Centre
    11 min walk
  • Rooster's Grill
    1 min walk
  • Shepherd's Bush Market Underground Station
    1 min walk
  • London (LHR-Heathrow)
    29 min drive

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Deluxe Double Room

  • 161 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Twin Room

Standard Twin Room | View from room

Standard Twin Room

  • 150 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Triple Room (3 single beds)

Triple Room (3 single beds) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Triple Room (3 single beds)

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Quadruple Room

Standard Quadruple Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Quadruple Room

  • 247 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Standard Double Room

Standard Double Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Standard Double Room

  • 129 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Comfort Single Room

Comfort Single Room | Premium bedding, in-room safe, soundproofing, iron/ironing board

Comfort Single Room

  • 118 sq ft
  • Sleeps 1
  • 1 Double Bed

View all photos for Economy Single Room, No Windows (Basement)

Economy Single Room, No Windows (Basement) | Premium bedding, in-room safe, soundproofing, iron/ironing board

Economy Single Room, No Windows (Basement)

  • 86 sq ft
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Front of property - evening/night

Dorsett Shepherds Bush

Pet friendly
Free WiFi
Restaurant
Air conditioning
4.0 out of 5, Very Good, (1970)
The price is $199
per night
$239 total
includes taxes & fees
Jan 1 - Jan 2
Dorsett Shepherds Bush

About this property

Hotel Shepherds Bush London

3.5-star hotel in Hammersmith and Fulham
A bar/lounge, a snack bar/deli, and a coffee shop/cafe are available at this hotel. WiFi in public areas is free. Additionally, a microwave in a common area, 24-hour room service, and a business center are onsite.
Hotel Shepherds Bush London offers 21 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The hotel offers a coffee shop/cafe and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3.5-star property consist of a business center and a meeting room.

A computer station is located on site and wired and wireless Internet access is complimentary. This London hotel also offers a terrace, a vending machine, and tour/ticket assistance.

Hotel Shepherds Bush London has designated areas for smoking.

24-hour room service is available.

Languages

Arabic, Bulgarian, Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Japanese, Latvian, Lithuanian, Polish, Portuguese, Romanian, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free crib
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Free crib
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: GBP 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

Property is also known as

Shepherds Bush London London
Hotel Shepherds Bush London Hotel
Hotel Shepherds Bush London London
Hotel Shepherds Bush London Hotel London

Hotel Shepherds Bush London Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 156 out of 372 reviews" "
Rating 8 - Good. 135 out of 372 reviews" "
Rating 6 - Okay. 42 out of 372 reviews" "
Rating 4 - Poor. 25 out of 372 reviews" "
Rating 2 - Terrible. 14 out of 372 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

2/10 Terrible

Michele

Disliked: Cleanliness, amenities, property conditions & facilities
We got locked in our room has no air conditioner no refrigerator on the third said they have had this problem but has not fixed it how can you get locked in your room at a hotel floor with no elevator
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean and comfortable stay
Stayed 2 nights in Sep 2024

10/10 Excellent

Annette

Stayed 3 nights in Aug 2024

10/10 Excellent

Julie

Traveled with family
Liked: Cleanliness, staff & service
Great location, just no daylight in room 1 but v clean
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing rooms and service
Very helpful staff and informative. The rooms were clean and tidy and suitable for short stays with family and friends.
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business travel
Clean, comfortable and friendly service. Well connected for travel and dining out.
Stayed 3 nights in Aug 2024

6/10 Okay

Angela

Liked: Staff & service
Was looking for something near a train station close to the London. Think we could've found a nicer place that was unfamiliar with the area.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephen

Stayed 3 nights in Jul 2024

10/10 Excellent

Sally

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable staff and just by shepherds bush market station. Accepting dogs is a great plus.
Stayed 2 nights in Jul 2024

10/10 Excellent

Stephen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy and comfortable
Stayed 1 night in Jul 2024

10/10 Excellent

Tim

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place in the centre of Shepherds Bush
Stayed 2 nights in Jul 2024

10/10 Excellent

Gary

Stayed 1 night in Jul 2024

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a single room in the basement (no windows, no problem) on the 1st of July 2024 as I went to the O2 Empire to watch a band. The hotel is right next to Shepherds Bush Tube station (20 minute ride from Euston Square). the Empire is a short walk away. Access to the hotel is through a single railing gate, to the side of a double gate. Very happy with the Hotel and it suited my overnight needs. The staff are friendly, polite, efficient and helpful. No meals available. Small courtyard to chill in. small reasonably priced bar. Several pubs nearby, plenty of takeaway food outlets. I will definitely stay here again.
Stayed 1 night in Jul 2024

8/10 Good

Neomi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Jun 2024

10/10 Excellent

Joe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at boutique hotel!
Loved the front desk staff, cleaned our room every day & left extra goodies for us each day, great tea selection in the room, great a/c that you can control. Our room was in the basement, but it was spacious, had a skylight, and was clean. They even have a little bar where you can get alcoholic, non-alcoholic drinks including coffee, and snacks at all hours.
Stayed 5 nights in Jun 2024

4/10 Poor

Gerardo

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I liked the shopping mall near by
Stayed 1 night in Jun 2024

10/10 Excellent

Georgina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff very polite and helpful! Rooms were very clean and great location for getting around London!
Stayed 3 nights in Jan 2024

8/10 Good

Thorwald

Traveled with family and small children
Liked: Cleanliness, staff & service
Good for a quick stay - very convenient to multiple tube lines, good value, helpful staff, but the rooms / facilities could definitely use some freshening or repair in places.
Stayed 2 nights in May 2024

8/10 Good

Walker

Liked: Cleanliness, staff & service, room comfort
Nice hotel in Shepherds Bush
Nice hotel in Arab section of London. AC did not work very well. Phone in our room never worked. Elevator did not work a couple of times. It is situated in an alley, so a little difficult to find. Manager seemed very knowledgeable and young lady who worked front desk was very friendly and helpful. Area is very lively; huge modern mall is literally a block away; lots of ethnic cafes and little markets. Tube stops (2) very convenient. Would stay here again.
Stayed 8 nights in Apr 2024

10/10 Excellent

Alfie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

abdul wahab

Traveled with family
Liked: Cleanliness, staff & service, amenities
Guy named kashif on the front desk was great honestly but later came a guy who asked extra extra money for everything like water every hotel you go they have give a couple water bottles for free as a good presentation & as a custom of these businesses but he charged me & also I asked front desk earlier if we can check out a bit later cause of baby, front desk said fine not a problem, i asked, is it gona be anything on top he said no we will accommodate you, no problem, while check out extras, hotel is good & clean next to transit. Thank you
Stayed 1 night in Apr 2024

10/10 Excellent

hafiza

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Apr 2024