Hotel Xenia, Autograph Collection

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Xenia, Autograph Collection

Front of property
Front of property
Front of property
In-room safe, desk, blackout drapes, soundproofing
Exterior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • Room service
  • 24/7 front desk
  • Bar
  • Housekeeping
  • Laundry

Explore the area

Map
160 Cromwell Road, London, England, SW5 0TL
  • Cromwell Road
    1 min walk
  • Natural History Museum
    12 min walk
  • Kensington High Street
    12 min walk
  • London (LHR-Heathrow)
    27 min drive

Room options

Room, 1 Double Bed

  • 118 sq ft
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 1 King Bed, Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Classic Room, 2 Twin Beds

  • 142 sq ft
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Twin Bed

  • 97 sq ft
  • Sleeps 1
  • 1 Twin Bed

Classic Room, 1 Double Bed, Balcony

  • 140 sq ft
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 King Bed

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed

Executive Room, 2 Twin Beds, Balcony

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Classic Room, 1 King Bed, Balcony

  • 161 sq ft
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Twin Beds

  • 118 sq ft
  • Sleeps 2
  • 2 Twin Beds

Suite, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Xenia, Autograph Collection

4.5-star hotel in London City Centre
This smoke-free hotel features a restaurant, 2 bars/lounges, and 24-hour room service. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite. Housekeeping is available on request.
Hotel Xenia, Autograph Collection offers 99 accommodations with tablet computers and laptop-compatible safes. Flat-screen televisions are featured in guestrooms. Bathrooms include bathtubs or showers with rainfall showerheads, designer toiletries, bidets, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary. 2 meeting rooms are available. This luxury hotel also offers a terrace, multilingual staff, and tour/ticket assistance.

Hotel Xenia, Autograph Collection is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 11:00 AM and on weekends between 7 AM and 11:00 AM.
La Terrazza - This restaurant specializes in Italian cuisine.
Lounge - Onsite bar. Open daily.
Living Wall - Onsite bar. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 23 to 29 for adults and GBP 23 to 29 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • La Terrazza
  • Living Wall
  • Lounge

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Business services

  • 2 meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 steps to reach entrance
  • Assistive listening devices in meeting rooms
  • Grab bar near toilet (39 inches high)
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • No elevator
  • Transfer shower

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Flat-screen TV
  • Tablet computer

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 19

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 25 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 23 to 29 for adults, and GBP 23 to 29 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation

Property is also known as

Hotel Xenia
Hotel Xenia Autograph Collection London
London Hotel Xenia
London Xenia Hotel
Xenia Hotel
Xenia Hotel London
Xenia London
Xenia London Hotel
Hotel Xenia London, England
Hotel Xenia Autograph Collection
Xenia Autograph Collection London
Xenia Autograph Collection
Hotel Xenia London
Xenia, Autograph Collection
Hotel Xenia, Autograph Collection Hotel
Hotel Xenia, Autograph Collection London
Hotel Xenia, Autograph Collection Hotel London

Hotel Xenia, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 439 out of 778 reviews" "
Rating 8 - Good. 252 out of 778 reviews" "
Rating 6 - Okay. 65 out of 778 reviews" "
Rating 4 - Poor. 16 out of 778 reviews" "
Rating 2 - Terrible. 6 out of 778 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Khamis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

4/10 Poor

Andrea

Traveled with group, Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Our shower didn’t properly drain for every day of our stay until the last day when we left. Maintenance fixed it once but it somehow got worse. The second time it was fixed it finally worked but we left the next morning. We stood in a pool of our dirt every other time we showered. Some of the staff were very nice. The lobby area was comfortable for our party to sit and hang out in. It’s walking distance to the tube.
Stayed 4 nights in Aug 2024

4/10 Poor

Minako

Disliked: Cleanliness, staff & service, property conditions & facilities
very small room, horrible view from window ( no view ), the floor is not straight....etc....
Stayed 2 nights in Aug 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Nicola

Traveled with group
Liked: Property conditions & facilities
Perfect from checking in and been upgraded to a terrace room, very attentive staff, From reception to door man Will definitely return Thank you
Stayed 1 night in Jul 2024

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
Lovely hotel with a good size room (for London standards). Close to trains, shops and restaurants, a good place to visit Kensington. Staff was very friendly and helpful. Beds super comfortable.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly and efficient
Very friendly and efficient. They upgraded our room from one with a double bed to one with a kingsize. Only because our room wasn't ready and we had arrived early
Stayed 1 night in May 2024

10/10 Excellent

Michael

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Arelys

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best London Hotel of all time
We arrived early to the hotel, we were given rooms before checkin time. The concierge was wonderful. The rooms were great. The shower pressure and temperature were perfect. The pillow were so so. But the bed and comforter were pleasant. I want to recognize Albino for making our breakfast spectacular every morning. He went above and beyond to make sure our breakfast was to our satisfaction and that was the most important start of our day. We will definitely only come back to this hotel. Walking distance to Earl’s Point to get the picadilly and district lines. Great restaurants and bars nearby, namely Kensington Arms, which had great service and food as well.
Stayed 3 nights in May 2024

10/10 Excellent

Clare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, the virgin experience day afternoon charcuterie with wine was lovely & the overnight stay was great too. We booked the small double which was tiny but had a comfortable bed & the shower was good so that’s all we really needed for our stay overnight in London
Stayed 1 night in May 2024

10/10 Excellent

Kevin

Stayed 4 nights in Apr 2024

10/10 Excellent

Gina

Stayed 1 night in Apr 2024

8/10 Good

Miguel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are very small but otherwise nice
Stayed 1 night in Mar 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay.
Friendly and helpful staff. Great location. Clean and beautiful room. Easy to walk and also to catch the underground. We would love to stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Suzanne

Traveled with family
Liked: Amenities, property conditions & facilities
Such a great experience at Xenia! The staff were so accommodating and the hotel was very clean. The area and proximity to the tube was great. I will be back when I return to London!
Stayed 2 nights in Jan 2024

10/10 Excellent

Jennifer

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2023

6/10 Okay

elisabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Tiny hot room
Stayed 1 night in Nov 2023

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

ellen, Saint Charles

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Xenia! Staff is wonderful as is the breakfast. Convenient located near a central Tube stop. Neighborhood is also very walkable with lots of dining options. I hope to go back Soon!
Stayed 4 nights in Oct 2023

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is amazing. Albino is a fantastic host. One of my favorite hotels.
Stayed 1 night in Aug 2023

6/10 Okay

Troy

Stayed 1 night in Jul 2023

10/10 Excellent

Sadiya

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, staff, rooms and food!
Stayed 7 nights in Jul 2023