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Hyatt Place London City East

4.0 star property

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Photo gallery for Hyatt Place London City East

Enjoy the city skyline from our outdoor terrace, featuring round tables and comfortable seating.
Relax in a stylish space with green and orange seating areas, white tables, and large windows.
Relax in this stylish room with a large bed, flat-screen TV, and city views through large windows.
Situated in the heart of the city, this hotel offers stunning views from its large windows.
Enjoy a warm dining experience with comfortable seating and a variety of fresh bread and pastries on display.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    ‪3 min walk‬
  • Tower of London
    ‪13 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(54 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony

10.0 out of 10
Exceptional
(1 review)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(15 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(20 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Terrace

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place London City East

4-star hotel in Shoreditch
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, a meeting room, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Hyatt Place London City East is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 596 out of 1008 reviews
Rating 8 - Good. 292 out of 1008 reviews
Rating 6 - Okay. 82 out of 1008 reviews
Rating 4 - Poor. 18 out of 1008 reviews
Rating 2 - Terrible. 20 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Eloise

Stayed 4 nights in Apr 2025

2/10 Terrible

Sarah

Stayed 1 night in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, easy check in and out, good location. Good value for money
Stayed 1 night in Apr 2025

8/10 Good

Sophie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

2/10 Terrible

Julia

Traveled with family
Disliked: Staff & service
Booked a family room for 3 adults but was given a double room and a flimsy cot for a child. The intentions were good when checking in but when I realized that I didn’t get the room I booked and returned to the front desk, I was told by another front desk agent that i was given the correct category of room. I explained that the room I booked should include a sofa bed but the agent was unwilling to look into the matter and said I was not charged for the cot and suggest that next time I should book a more sufficient room. She also ask that I contact Expedia to resolve any room issues. We were also given a room with handicap access which we did not requested. I had another reservation to return to the hotel several days later and Fabio at the front desk addressed the previous issue. He was very attentive and provided great customer service ensuring the room was to my satisfaction. Much appreciate you Fabio! Ended my trip with a much needed comfortable stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Carlo

Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great Hyatt property! It’s clean. The staff was amazing, down to the heart shaped towel design left on our bed by the housekeeper. The breakfast was top notch. The roof top bar was perfect after a long day of touring. I have no complaints and will definitely stay here again. The hotel is on the outskirts of London which is perfect for getting away from the hustle and bustle. The underground station is a short walk away. And it connects you immediately to the line heading to/from Paddington station (so no need for taxi when flying in or out). It also connects you with line heading to Westminster. It’s the perfect spot.
Stayed 4 nights in Apr 2025

8/10 Good

Grant

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and comfortable bed
Stayed 2 nights in Apr 2025

10/10 Excellent

Shahiba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, room was very clean spacious, good transport links.
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Michael, Southbank

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel with very friendly and helpful staff. Everyone who works there is so nice.
Stayed 4 nights in Mar 2025

8/10 Good

Mohammed

Stayed 1 night in Apr 2025

10/10 Excellent

Rebecca, Cambridge

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Alexander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms Clean Spacious
Stayed 1 night in Apr 2025

8/10 Good

tina

Liked: Staff & service, amenities
Stayed 1 night in Apr 2025

10/10 Excellent

Craig

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very clean and extremely quiet in our room. We had an amazing view to the gherkin in our room on the 6th floor.
Stayed 3 nights in Apr 2025

6/10 Okay

Slade

Liked: Cleanliness, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Sarah

Very well situated and convenient with a good Might not book again due to this issuespacious and comfortable room. The breakfast food was good but the overcrowding was very bad despite trying two different times. When we raised this with the staff they were patronising.. I suspect this would not have happened if I had been younger and male
Stayed 1 night in Apr 2025

10/10 Excellent

Richard

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

Lovely clean hotel, friendly staff. Comfortable bed, really quiet in the room. There were plenty of nice little touches & things that I hadn't expected like a coffee machine in the room.
Stayed 1 night in Apr 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My favourite hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Jordan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around wonderful!
Stayed 2 nights in Mar 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a gem!! This place is amazing, convenient for transport options, walkable to central London attractions, quick check in and we got our room early, extremely clean, tidy, functional and very well equipped, although we didn’t use them there was food options downstairs in the way of coffee shop and bar. On site supermarket too. All in all excellent value for money and I will be staying again
Stayed 1 night in Mar 2025