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Hyatt Place London City East

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place London City East

Rooftop terrace
Exterior
Cocktail bar
Exterior
Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Housekeeping

Explore the area

Map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Brick Lane
    2 min walk
  • Financial District
    6 min walk
  • Old Spitalfields Market
    8 min walk
  • London (LHR-Heathrow)
    60 min drive

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Balcony

  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed with Sofa bed

  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Premium Room, 1 King Bed, Terrace

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds

  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Twin Beds

  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Twin Beds, City View

  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

1 King Bed Balcony with Sofa

  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place London City East

4-star hotel in Shoreditch
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, a meeting room, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Hyatt Place London City East is a smoke-free property.

Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.
Zoom Restaurant - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Filipino, French, Italian, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (GBP 28 per day)
  • Street parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • The Market
  • Zoom Restaurant

Things to do

  • 24-hour gym
  • Playground

Family friendly

  • Free crib
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Nearby parking fee: GBP 28 per day (1640 ft away)
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 811 reviews" "
Rating 8 - Good. 237 out of 811 reviews" "
Rating 6 - Okay. 68 out of 811 reviews" "
Rating 4 - Poor. 16 out of 811 reviews" "
Rating 2 - Terrible. 15 out of 811 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isobel

Stayed 1 night in Sep 2024

10/10 Excellent

Kate

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Mohammad

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome staff.
Stayed 2 nights in Oct 2024

6/10 Okay

Audrey

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Overall it was fine. We received dirty towels and we heard a buzzing noise during the night like there was washing machines on top of our head. The roof bar was always busy so we never got to experience it. Staff was really nice.
Stayed 8 nights in Sep 2024

8/10 Good

Ben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Mark

Business traveler
Stayed 5 nights in Sep 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice staff. Maid service came daily and they were excellent. Front desk allowed us an early check which was really appreciated after the red eye flight. We booked a room to accommodate 3 and were given a handicap room with a low sink and wide open shower. The shower took a little getting use to with water splashing all over the bathroom floor. Extra towels were needed to place around the shower area to keep water from traveling. The pull out couch worked for the 3rd person but could not be folded for some reason. We booked the room assuming it was a regular room. The basement restaurant was okay if you didn't want to leave the hotel, but there were other choices on the street that had bigger menus. The breakfast buffet was offered to us free of charge to just try it, (very nice of the host to offer), it was very convenient if you didn't have time to venture out for breakfast. The roof top bar offered a fantastic view and was a sweet way to end the night with flat bread pizza and drinks. The entrance to the hotel always had a staff member monitoring who's coming in and out and were very courteous and helpful if you chose to use the automated check out system. We typically stay at the large chain hotels (Marriott, Sheraton, Hilton....), and were not disappointed with this Hyatt. FYI Bicycles are very common here, you have to watch out for these folks speeding by. We saw a few crashes involving bikes. The location was great to grab the underground.
Stayed 9 nights in Sep 2024

10/10 Excellent

Phil

Stayed 1 night in Aug 2024

8/10 Good

pierre

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Smart, comfortable hotel at modest price
Well located, not smartest part of town, but fairly central and close to tube, and some decent cafes etc nearby. Room was smart and comfortable, in a modern hotel. Smart rooftop bar too. We didnt try the restaurant. Overall very happy at a decent price
Stayed 2 nights in Sep 2024

10/10 Excellent

Tsolmon

Stayed 3 nights in Sep 2024

10/10 Excellent

Kaleena

Stayed 9 nights in Aug 2024

2/10 Terrible

Antonella

Traveled with partner
The neighborhood was terrible & unsafe
Stayed 4 nights in Aug 2024

10/10 Excellent

Mindy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was extremely extremely clean, and the room was well appointed. The staff were pleasant and helpful. However, the area near the hotel was less than desirable. There are some good restaurants nearby and a Tube station. However, the park across the street was filled with people sleeping on the grounds and the streets were dirty. Before arriving, I called the hotel to find out about parking. I was told that the closest parking deck I had a person with machete running around, and to opt for the Minories Car Park instead because it was safer & had security.
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Wellesley

Stayed 2 nights in Aug 2024

6/10 Okay

Christopher

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2024

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good clean and nice hotel in. Enter with easy link. Breakfast was very good. Gym small and nice to have
Stayed 3 nights in Aug 2024

10/10 Excellent

Stephanie

Liked: Property conditions & facilities
Wonderful
Stayed 5 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Owen

Stayed 1 night in Aug 2024

8/10 Good

Bob

Liked: Amenities
Stayed 2 nights in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Super friendly and helpful staff. Top-floor terrace was nice. Comfortable bed blackout curtains good soundproofing = good nights sleep. Unimpressive shower. Basic shower head, low water pressure. Good options for breakfast but poor consideration of vegetarians in the hot food section. The veggie sausages were next to the meat ones, and people can easily use the same utensils for both. Same with the cheese, placed next to the ham and people can mix up the utensils. This put me off, so I didn’t eat any hot food. No shaver socket in the bathroom, so I had to buy a plug adapter for my electric toothbrush. Cleanliness was okay but not great: a bit of dust on the lampshades and top shelf of the cupboard, small stain on outside of toilet bowl, stains on the bathroom wall. Lively area, lots of food options and easy transport options.
Stayed 1 night in Aug 2024

6/10 Okay

David

Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Nice rooms but awful sleep
Hotel entrance is not very welcoming. Loud music and a bad smell coming from the public toilet near reception. The twin rooms its self was large and very clean. Didn’t sleep very well. If you like a dark room then this isn’t for you. Hotel hallway lights always on and a large gap under the door, so that shines through all night. Bathroom has a small green light on 24/7 so that shines through into the room as well. Also a flashing smoke detector in the room. We were on the first floor so you could still hear the underground trains passing every 10-15 minutes. Air con had a nice constant flow and was quiet.
Stayed 2 nights in Aug 2024

10/10 Excellent

Varunraja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 8 nights in Aug 2024