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Hyatt Place London City East

4.0 star property
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Photo gallery for Hyatt Place London City East

Rooftop terrace
Exterior
Cocktail bar
Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Pet friendly
  • Housekeeping
  • 24/7 front desk
$155
includes taxes & fees
Sep 14 - Sep 15

Explore the area

View in a map
Black Lion House, 45 Whitechapel Road, London, England, E11DU
  • Tower of London
    ‪13 min walk‬
  • Tower Bridge
    ‪19 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪44 min drive‬

Room options

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Shower, hair dryer, towels

Room, 1 King Bed

9.2 out of 10
Wonderful
(56 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed, City View

9.6 out of 10
Exceptional
(5 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • 215 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(17 reviews)
  • 285 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(22 reviews)
  • 226 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Terrace

Premium Room, 1 King Bed, Terrace | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Room, 1 King Bed, Terrace

  • 249 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds

8.0 out of 10
Very good
(5 reviews)
  • 258 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Twin Beds

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Twin Beds

9.0 out of 10
Wonderful
(8 reviews)
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room, 2 Twin Beds, City View

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Room, 2 Twin Beds, City View

8.8 out of 10
Excellent
(3 reviews)
  • 258 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for 1 King Bed Balcony with Sofa

1 bedroom, hypo-allergenic bedding, in-room safe, desk

1 King Bed Balcony with Sofa

  • 258 sq ft
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Place London City East

4-star hotel in Shoreditch
Along with a restaurant, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a rooftop terrace, and a 24-hour business center are onsite.
Hyatt Place London City East offers 280 air-conditioned accommodations with safes and hair dryers. 55-cm Smart televisions come with digital channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 4-star property offers access to a 24-hour business center, a meeting room, and coworking spaces.

A computer station is located on site and wireless Internet access is complimentary. This eco-certified hotel also offers a 24-hour fitness center, a rooftop terrace, and multilingual staff.

Hyatt Place London City East is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Sotto Cucina & Bar - Onsite restaurant.
PocketSquare Skyline Bar - Onsite cocktail bar. Open select days.
The Market - Onsite coffee shop. Open 24 hours. Open daily.

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 12 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • PocketSquare Skyline Bar
  • Sotto Cucina & Bar
  • The Market

Things to do

  • 24-hour gym

Family friendly

  • Children's games
  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Coworking space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • Area rugs in room
  • No elevator
  • Tile flooring in room

More

  • 9 floors
  • Banquet hall
  • Built in 2021
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-cm smart TV with digital channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 25 per pet, per day
Welcoming dogs only
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12 per person
  • Pet fee: GBP 25 per pet, per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Service fee: 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hyatt Place London City London
Hyatt Place London City East Hotel
Hyatt Place London City East London
Hyatt Place London City East Hotel London

Hyatt Place London City East Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 601 out of 1020 reviews
Rating 8 - Good. 298 out of 1020 reviews
Rating 6 - Okay. 87 out of 1020 reviews
Rating 4 - Poor. 17 out of 1020 reviews
Rating 2 - Terrible. 17 out of 1020 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Dimitris

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Manager came out of his cave to give me a load of rubbish about the law and why I was unable to check my guests in. Unfortunately he was talking total trash, he knew this was true but he didn't want me to check in my guests. I made the booking, paid for the booking and knew everything associated with the booking. I wasn't even asked to show proof of booking, or payment! Instead I was spoken to as if I was a common criminal someone trying to score myself a free night in a hotel - I'm sorry but I wear clean clothes and speak properly, I'm not some scab who just rolled in off the street and I was not happy with this inclination. Message for Big Man Mr Manager: "Next time mate, learn the law before you start spouting what is and what isn't. Step out with a smile on your face and not like you have just trodden on lego. Treat guests with courtesy and respect and don't come out your cave looking for a fight - because you just embarrassed yourself in front of your receptionist (who was actually really nice)." Other than that the hotel was fine. My guests had no complaints. Unfortunately I made the booking and I also leave the reviews! Funny how that works!
Stayed 2 nights in May 2025

8/10 Good

Sarah, Hove

Traveled with family and small children
Liked: Cleanliness, property conditions & facilities
It was a great hotel for what we needed!
Stayed 2 nights in May 2025

8/10 Good

Nadiya

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2025

8/10 Good

Tom

Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable hotel in a popular area. Only inconvenience was in my room, to close the curtains I had to climb a ladder to a little corner area. Very weird.
Stayed 1 night in May 2025

10/10 Excellent

Alice

Stayed 1 night in May 2025

8/10 Good

Tanya

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect just the air conditioning didn’t work and it was really hot throughout the night.
Stayed 1 night in May 2025

8/10 Good

Rory

Stayed 2 nights in May 2025

6/10 Okay

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

8/10 Good

Mark, Sacramento

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique location, this property is happily situated to enjoy London’s reputation as a melting pot. Easy access to the underground and trains.
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice if compact rooms with everything needed for a short stay. Clean and modern. Breakfast excellent and staff extremely friendly and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Will

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location. We stayed here for a visit to Borough Market and The Globe. Perfect location for us for this.
Stayed 1 night in May 2025

6/10 Okay

Martijn

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Having stayed mainly in Hyatt properties in Northern America, I perhaps expected a little more 'luxury'. I may as well have stayed in the Ibis down the road, or the Hampton by Hilton around the corner, as I didn't feel the quality/price balance was right on this occasion.
Stayed 2 nights in May 2025

8/10 Good

Christopher

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025

10/10 Excellent

shuk yi

Stayed 1 night in May 2025

10/10 Excellent

Priscilla

Liked: Cleanliness, staff & service, property conditions & facilities
Lulu at the upstairs rooftop bar is amazing!
Stayed 3 nights in Feb 2025

10/10 Excellent

Anastasia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, quiet and close to the tube station

Super clean, quiet and in a convenient location. The pillows felt a bit uncomfortable but maybe that’s just me!
Stayed 4 nights in May 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location for City of London

Great hotel, but area at night not the best and some people may not feel safe
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

4/10 Poor

Aady

Stayed 1 night in Apr 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time staying here. Really easy and located few blocks from aldgate tube and whitechapel tube making everything super convenient. Also not too far of a walk to the London tower bridge maybe 10-15 minutes. Fantastic hotel and great deals on Expedia. Cheers
Stayed 1 night in May 2025

2/10 Terrible

MATTHEW

Stayed 1 night in Apr 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very accessible to the tube system, approx 5 minute walk to the nearest station. The room was lovely however did not have noticeable AC. The room was comfortable.
Stayed 2 nights in May 2025