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ibis London City - Shoreditch

3.0 star property

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Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Triple Room, 3 Twin Beds | Desk, blackout drapes, soundproofing, iron/ironing board
Daily buffet breakfast (GBP 11.50 per person)
Dinner served, international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet friendly
  • Housekeeping

Explore the area

Map
5 Commercial Street, London, England, E1 6BF
  • Tower of London
    ‪10 min walk‬
  • Tower Bridge
    ‪16 min walk‬
  • The Shard
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪43 min drive‬

Room options

View all photos for Triple Room, 3 Twin Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Triple Room, 3 Twin Beds

8.0 out of 10
Very good
(8 reviews)
  • 194 sq ft
  • Sleeps 3
  • 3 Twin Beds

View all photos for Family Double Room (2 adults and 1 child)

Desk, blackout drapes, soundproofing, iron/ironing board

Family Double Room (2 adults and 1 child)

8.0 out of 10
Very good
(12 reviews)
  • 194 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | Desk, blackout drapes, soundproofing, iron/ironing board

Double Room, 1 Double Bed (SweetRoom)

8.4 out of 10
Very good
(87 reviews)
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds (SweetRoom)

Desk, blackout drapes, soundproofing, iron/ironing board

Twin Room, 2 Twin Beds (SweetRoom)

8.2 out of 10
Very good
(24 reviews)
  • 161 sq ft
  • Sleeps 2
  • 2 Twin Beds

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Lobby

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includes taxes & fees
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About this property

ibis London City - Shoreditch

3-star hotel in London City Centre
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Additionally, a 24-hour front desk, tour/ticket assistance, and a front-desk safe are onsite. Housekeeping is available on request.
Ibis London City - Shoreditch offers 348 accommodations with coffee/tea makers and irons/ironing boards. Flat-screen televisions come with digital channels and pay movies.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Hair dryers, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This eco-certified hotel also offers tour/ticket assistance, a front-desk safe, and an elevator.

Ibis London City - Shoreditch is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 8:00 AM and 11:00 AM.
Foggs - This restaurant specializes in international cuisine and serves dinner only.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Hindi, Hungarian, Italian, Moldovan, Polish, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; GBP 11.50 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Foggs

Family friendly

  • In-room crib
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 11.50 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London City
ibis London City
London City ibis
ibis London City Hotel
Ibis London City England
Ibis London City Hotel London
ibis London City Shoreditch Hotel
ibis Shoreditch Hotel
ibis London City Shoreditch
ibis Shoreditch
Ibis London City Shoreditch
ibis London City - Shoreditch Hotel
ibis London City - Shoreditch London
ibis London City - Shoreditch Hotel London

ibis London City - Shoreditch Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 413 out of 1005 reviews
Rating 8 - Good. 381 out of 1005 reviews
Rating 6 - Okay. 127 out of 1005 reviews
Rating 4 - Poor. 50 out of 1005 reviews
Rating 2 - Terrible. 34 out of 1005 reviews

8.2/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Fiona

Stayed 3 nights in Apr 2025

8/10 Good

Anthony

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. Good location. Staff very efficient
Stayed 1 night in Apr 2025

8/10 Good

Davy

Stayed 4 nights in Mar 2025

8/10 Good

Anthony

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

2/10 Terrible

Rhian

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid this hotel

Terrible hotel. Would not be staying again. No aircon, room was very very warm. Hair dryer was broke (didn’t notice this until needed in the morning). No telephones in the rooms to contact reception so any issues you may have will need to be reported directly to reception, which isn’t ideal if you’re in a rush or have young kids with you.
Stayed 1 night in Mar 2025

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

COLIN

Traveled with partner
Liked: Cleanliness
Great location, Hotel Bar and Breakfast but room is basic with pod type bathroom, poor drainage and shower pressure issue.Also we lost hot water in shower at peak time AM.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was absolutely wonderful!
Stayed 7 nights in Mar 2025

4/10 Poor

Fagner

Liked: Staff & service
Hotel was good for the price. It's very noise with sirens and traffic. Shower was weird like I've never seen before. Bed was not very comfortable.
Stayed 2 nights in Mar 2025

10/10 Excellent

Andrew John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Mar 2025

10/10 Excellent

Christopher

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Night security was a bit fking annoying... i get it but come on ince.ive shown you a key im sitting in the lobby for as long as a uber delivery takes.. kept pestering saying cant be here bro. Can be where eve i ant to be bro.
Stayed 2 nights in Mar 2025

10/10 Excellent

Nicholas

Stayed 1 night in Feb 2025

10/10 Excellent

Jackie

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Staff was very helpful.and very friendly

Stayed 2 nights in Feb 2025

8/10 Good

MARIA

Traveled with family
Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2025

8/10 Good

Yvonne

Traveled with family
Great location. Friendly staff. Very clean
Stayed 1 night in Mar 2025

2/10 Terrible

Charley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Kate

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view from roof top bar
Stayed 2 nights in Dec 2024

8/10 Good

Abbie

Stayed 2 nights in Jan 2025

6/10 Okay

Ryan

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort

Great Service, Basic Room

Great service upon check in. Rooms are basic with no decent coffee making facilities.
Stayed 1 night in Feb 2025

8/10 Good

Tafriha

Traveled with family
Disliked: Amenities
The place is best for solo travelers. Room is small for shared. The bathroom is super tiny. Felt like going on a boat. Not sure why they didn't provide extra towels or hand towels. Bathroom floor kept getting wet. Our sick didn't drain properly. The lights kept flickering. TV was set to ADA which was odd. There is no phone in your room to request things. When you use the app. Its not easy. We asked for room service twice and they never came to clean. Especially because I was sick that day. No fridge or microwave either. Downstairs bar does have cups of water but no water refill stations.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jonathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Brilliant Service

Weekend trip with my family, really enjoyed it. Amazing service from checkin. Staff were really nice and friendly. And the lady at the bar was so nice too. Would highly recommend.
Stayed 2 nights in Feb 2025

2/10 Terrible

Lauren, Brighton

Stayed 1 night in Feb 2025

6/10 Okay

Leon

Stayed 1 night in Feb 2025

4/10 Poor

Shane

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Shower was awful. I’m talking really bad. Bed was not very comfortable and blankets were minimal. Staff were fairly useless. Bar and pizza was not 24/7 as advertised. Place was clean and in a good location but that’s the best that can be said about it.
Stayed 5 nights in Feb 2025

8/10 Good

Mike

Traveled with family
Liked: Cleanliness, staff & service

Nice stay

We enjoyed our stay in this hotel , it was a handy place for a wedding we attended. Reception was helpful, the room was ok, a little noisy as we were 5th floor at the front (double glazing not great) Good location for London and the breakfast included was of a good standard
Stayed 3 nights in Feb 2025