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ibis London Docklands Canary Wharf

3.0 star property

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Photo gallery for ibis London Docklands Canary Wharf

Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi
Front of property
Bar (on property)
Exterior
Property entrance

Reviews

8.0 out of 10
Very good

Popular amenities

  • Housekeeping
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Pet friendly
$106
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
1 Baffin Way off Preston Road, London, England, E14 9PE
  • Place, Thames River
    ‪3 min walk‬
  • Place, Billingsgate Market
    ‪7 min walk‬
  • Place, One Canada Square
    ‪13 min walk‬
  • Airport, London (LCY-London City)
    ‪11 min drive‬

Room options

View all photos for Twin Room (SweetRoom)

Twin Room (SweetRoom) | Desk, laptop workspace, soundproofing, free WiFi

Twin Room (SweetRoom)

8.4 out of 10
Very good
(18 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed

7.6 out of 10
Good
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Desk, laptop workspace, soundproofing, free WiFi

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

ibis London Docklands Canary Wharf

3-star hotel in Canary Wharf
A restaurant, a bar/lounge, and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite. Housekeeping is available on request.
Ibis London Docklands Canary Wharf offers 87 air-conditioned accommodations with coffee/tea makers and hair dryers. 70-cm LCD televisions come with satellite channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This London hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities. Onsite parking is available (surcharge).

Ibis London Docklands Canary Wharf is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Ibis London Docklands Canary Wharf has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 6:30 AM to 10:00 AM for a fee: GBP 15 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (30 inch wide door)
  • Fixed shower seat
  • Grab bar in shower (24 inches high)
  • Grab bar near toilet (24 inches high)
  • Hand-held showerhead
  • Handrails in stairways (24 inches high)
  • Height-adjustable showerhead
  • Low-height electrical outlets in bathroom
  • Raised toilet seat (16 inches high)
  • Roll-in shower (36 inches wide)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (24 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 4 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1998
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 70-cm LCD TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 15 for adults and GBP 6.75 for children
  • Self parking fee: GBP 25 per night
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London Docklands
ibis London Docklands
London Docklands ibis
ibis London Docklands Canary Wharf Hotel
Ibis London Docklands Canary Wharf England
Ibis London Docklands Hotel London
ibis London Docklands Canary Wharf Hotel
ibis Docklands Hotel
ibis London Docklands Canary Wharf
ibis Docklands
ibis London Docklands Canary Wharf London
ibis London Docklands Canary Wharf Hotel London

ibis London Docklands Canary Wharf Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 369 out of 1002 reviews
Rating 8 - Good. 390 out of 1002 reviews
Rating 6 - Okay. 155 out of 1002 reviews
Rating 4 - Poor. 40 out of 1002 reviews
Rating 2 - Terrible. 48 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Ray

Traveled with family
Disliked: Room comfort
Room was very crampt and so noisy from other rooms.
Stayed 2 nights in Aug 2025

8/10 Good

Linda

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Sängarna var sköna! Frukosten var enkel men bra.
Stayed 3 nights in Aug 2025

6/10 Okay

Paula

Stayed 1 night in Jul 2025

8/10 Good

Eduard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Great receptionist

I would like to express my sincere appreciation for the outstanding service provided by Danny ( Romanian young men) during my stay. From the moment I arrived, he was welcoming, professional, and genuinely helpful. He made the check-in process smooth and efficient, and he was always available to assist with any questions or requests throughout my stay. His friendly attitude and attention to detail truly made a difference and contributed to a very pleasant experience. It’s rare to come across someone so dedicated to guest satisfaction. Thank you once again for the excellent service! Warm regards, Eduard
Stayed 1 night in Aug 2025

6/10 Okay

Lei

Stayed 3 nights in Jul 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

David

Traveled with group

Shower was terrible.

The shower cycled from freezing to dangerously hot no matter what you set the thermostat to.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort

The good, bad and smelly.

Big signs in car park "pay before hotel check in" but at check in you get a 30% discount which can't be retrospectively applied. Room allocated had a bad sewer Odour which caused us to request a different room. New room was ok. TV was awful. Unresponsive and proprietary menu clunky. Just let travellers use own apps or screen share. Otherwise - great location. Comfortable room. Competitive price. Good staff. Would use again for gigs at O2.
Stayed 1 night in Jul 2025

6/10 Okay

Nelson

Liked: Staff & service, property conditions & facilities
Refer above
Stayed 1 night in Jul 2025

6/10 Okay

Kate

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

JULIE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay
Stayed 1 night in Jul 2025

10/10 Excellent

Olivia

Stayed 3 nights in Jun 2025

2/10 Terrible

Katherine

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here.

Miles from tube stations, grubby, old, modular type portals for a bathroom.
Stayed 1 night in Jun 2025

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was clean & tidy. Room wasca little small for 3 ppl. Staff were friendly & very helpful. Would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
AIR CONDITIONING
Stayed 1 night in Jun 2025

10/10 Excellent

Karen

Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Joseph

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is clean & staff were cooperative. Bathroom had problem with drainage on the floor. This requires fixing.
Stayed 2 nights in Jun 2025

10/10 Excellent

Sharon

Stayed 1 night in Jun 2025

10/10 Excellent

Ceri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel

Hotel is lovely every time we go London we stay at this hotel staff great nice clean rooms great location
Stayed 1 night in Apr 2025

8/10 Good

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldn't recommend

Would recommend, easy to get to the 02 one train journey on Elizabeth line from Liverpool Street station.
Stayed 1 night in Jun 2025

4/10 Poor

Adam

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Had to change first room on first floor that I was given because it smelt like sewage. Second room on forth floor did not. North facing windows overlook busy interjunction and even with window closed it was so noisy through the night. Overall condition of the room was a little shabby. Bed was terrible! Double bed booked - two singles with lumpy double topper cover. Could feel the seam between the two beds if sleeping in the middle, but the two side of the bed sloped toward the middle too. Worst two nights sleep I have had in a very long time. Will definitely not be returning to this, or any other, Ibis Hotel.
Stayed 2 nights in Jun 2025

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok but not wow
Stayed 2 nights in Jun 2025

2/10 Terrible

Julie

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our room had something splashed all on the sink, we would not look to stay with Ibis in the future
Stayed 1 night in Jun 2025

8/10 Good

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was great
Stayed 1 night in May 2025