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ibis London Excel Docklands

3.0 star property

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Photo gallery for ibis London Excel Docklands

Front of property
Business center
Lobby
Dinner served, international cuisine
Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Free WiFi
  • Parking available
  • Business services
$97
includes taxes & fees
Jan 25 - Jan 26

Explore the area

View in a map
9 Western Gateway, Royal Victoria Dock, London, England, E16 1AB
  • Place, ExCeL Exhibition Centre
    ‪3 min walk‬
  • Place, IFS Cloud Royal Docks Station
    ‪4 min walk‬
  • Place, O2 Arena
    ‪3 min drive‬
  • Airport, London (LCY-London City)
    ‪5 min drive‬

Room options

View all photos for Double Room, 1 Double Bed (SweetRoom)

Double Room, 1 Double Bed (SweetRoom) | In-room safe, desk, laptop workspace, blackout drapes

Double Room, 1 Double Bed (SweetRoom)

8.6 out of 10
Excellent
(83 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, blackout drapes

Room, 1 Double Bed, Accessible

8.8 out of 10
Excellent
(6 reviews)
  • 183 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, 2 Twin Beds, Accessible

In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds, Accessible

10.0 out of 10
Exceptional
(3 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

Premium Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Premium Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Twin Room, 2 Twin Beds

Twin Room, 2 Twin Beds | In-room safe, desk, laptop workspace, blackout drapes

Twin Room, 2 Twin Beds

8.8 out of 10
Excellent
(26 reviews)
  • 183 sq ft
  • Sleeps 2
  • 2 Twin Beds

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About this property

ibis London Excel Docklands

3-star hotel in Docklands
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, a business center, and dry cleaning. Housekeeping is available on request.
Ibis London Excel Docklands offers 278 accommodations with safes and coffee/tea makers. 22-inch flat-screen televisions come with satellite channels. Bathrooms include showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center.

A computer station is located on site and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, laundry facilities, and dry cleaning/laundry services. Onsite parking is available (surcharge), along with a car charging station.

Ibis London Excel Docklands is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
FOGGS - This restaurant specializes in international cuisine and serves dinner only. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 25 per day)
  • Limited onsite self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 10.45 for adults and GBP 5 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • FOGGS

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 8 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2004
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:00 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 10.45 for adults and GBP 5.00 for children
  • Self parking fee: GBP 25 per day
  • Pet fee: GBP 20 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Excel ibis
ibis Excel
ibis Excel Hotel
ibis Excel Hotel London Docklands
ibis Excel London Docklands
ibis London Docklands
ibis London Docklands Excel
ibis London Excel Docklands
London Docklands ibis
London Docklands ibis Excel
Accor London Excel
Ibis London Excel Docklands England
ibis London Excel Docklands Hotel
ibis Excel Docklands Hotel
ibis Excel Docklands
ibis London Excel Docklands Hotel
ibis London Excel Docklands London
ibis London Excel Docklands Hotel London

ibis London Excel Docklands Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 495 out of 1005 reviews
Rating 8 - Good. 322 out of 1005 reviews
Rating 6 - Okay. 130 out of 1005 reviews
Rating 4 - Poor. 38 out of 1005 reviews
Rating 2 - Terrible. 20 out of 1005 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing staff
Stayed 1 night in Sep 2025

10/10 Excellent

Matthew

Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip to London's East End

Really convenient for the O2 arena which is only across the Thames. Has limited parking which we were Lucky's to use at £25 per night. Very helpful and friendly staff and reasonably priced for London.
Stayed 3 nights in Sep 2025

10/10 Excellent

Ashleigh

Stayed 1 night in Sep 2025

10/10 Excellent

Lloyd

Stayed 1 night in Sep 2025

10/10 Excellent

susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
all great
Stayed 1 night in Sep 2025

10/10 Excellent

Ilona Mukhwana

Stayed 1 night in Sep 2025

6/10 Okay

Simon

Business traveler
Disliked: Room comfort
Bed uncomfortable breakfast poor
Stayed 3 nights in Sep 2025

10/10 Excellent

Jason

Stayed 1 night in Sep 2025

8/10 Good

Daniel

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Tony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Aurora

Stayed 1 night in Aug 2025

10/10 Excellent

Jill

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heavenly London Stay

I rate the Ibis London Excel hotel stay 5 Stars.The staff is professional and competent which is refreshing. I would like to recognize Stan for coming to our rescue. The hotel is equipped with a bar and restaurant that I found relaxing. The atmosphere is pleasant. No pressures. My room overlooked the Thames River. The views of the sunset and sunrise helped me to recharge in the midst of my long busy vacation. I enjoyed the room amenities such as Espresso, Rainforest shower and immaculate bedsheets on a heavenly bed.I am highly recommending this hotel.
Stayed 1 night in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

coryn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for the trips we had planned - smooth check in and staff very helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Noleen

Stayed 2 nights in Aug 2025

8/10 Good

Lauren

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and lovely location
Stayed 2 nights in Aug 2025

10/10 Excellent

Nathan

Liked: Staff & service
Stayed 1 night in Aug 2025

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Few days work/running and relaxing

Perfect location for ExCel. Peace and relaxation. Good food in bar. Lots of local shops. Good runs around dockside. Transport close and easy.
Stayed 3 nights in Aug 2025

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Charlette

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely area, lovely staff and the room was fit for purpose. Cute shower and bathroom and even though the lighting was a bit strange for my friend, it did wonders for my complexion!!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025