ibis London Heathrow Airport

3.0 star property

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Photo gallery for ibis London Heathrow Airport

Front of property
Bar (on property)
Exterior
Desk, laptop workspace, soundproofing, iron/ironing board
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Parking available
  • Housekeeping

Explore the area

Map
112 Bath Road, Middlesex, Hayes, England, UB3 5AL
  • Airport Bowl
    ‪1 min walk‬
  • Stockley Park
    ‪5 min drive‬
  • Twickenham Stadium
    ‪11 min drive‬
  • London (LHR-Heathrow)
    ‪4 min drive‬

Room options

Family Room, Multiple Beds

  • 258 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Room, 1 Double Bed

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

Twin Room, 2 Twin Beds

  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

ibis London Heathrow Airport

Hotel in Heathrow Villages
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include self parking, coffee/tea in a common area, and dry cleaning. Housekeeping is available on request.
Ibis London Heathrow Airport offers 356 accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The hotel offers a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary. For a surcharge, an airport shuttle at scheduled times is offered to guests. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Ibis London Heathrow Airport is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 6:30 AM and 11:00 AM.
Foggs Kitchen and Bar - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English, French, Greek, Hindi, Italian, Polish, Portuguese, Russian, Spanish, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Roundtrip airport shuttle (surcharge) from 6:00 AM to 11:30 PM at scheduled times
  • Secured, uncovered self parking on site (GBP 18 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 6:30 AM to 11:00 AM on weekends; GBP 13.50 for adults and GBP 6.75 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Foggs Kitchen and Bar

Things to do

  • Billiards/pool table
  • TV in common areas

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Elevator
  • Handrails in hallways
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1985
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Phone
  • Portable fan
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 30
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 13.50 for adults and GBP 6.75 for children
  • Airport shuttle fee: GBP 6.8 per person (one-way)
  • Uncovered self parking fee: GBP 18 per day
  • Pet fee: GBP 10 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: GBP 30 (subject to availability)
  • Late check-out fee: GBP 30 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heathrow Airport ibis
ibis Heathrow Airport
ibis London Heathrow Airport
ibis London Hotel Heathrow Airport
ibis London Heathrow Airport Hotel
Ibis Hotel Hayes
Ibis London Heathrow Airport Hayes, UK - Greater London
Ibis London Heathrow Airport Hotel Hayes
Ibis London Heathrow Hayes
ibis London Heathrow Airport Hotel
ibis London Heathrow Airport Hayes
ibis London Heathrow Airport Hotel Hayes

ibis London Heathrow Airport Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 1120 out of 2720 reviews
Rating 8 - Good. 821 out of 2720 reviews
Rating 6 - Okay. 424 out of 2720 reviews
Rating 4 - Poor. 164 out of 2720 reviews
Rating 2 - Terrible. 191 out of 2720 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will be back!

Excellent stay. Close to airport. Good food at the restaurant. Customer service was outstanding.
Stayed 1 night in Mar 2025

10/10 Excellent

Liam

Stayed 1 night in Feb 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

It was simply great ,kind ,nice and helpful stuff

Stayed 1 night in Mar 2025

6/10 Okay

mark

Liked: Cleanliness, staff & service
Clean and practical.
Stayed 1 night in Mar 2025

10/10 Excellent

KEVIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy checkin staff friendly
Stayed 1 night in Mar 2025

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolute disaster

It never happened as complete disaster in online led in on wrong dater booking as the confirmation was for wrong date and I couldn’t get hold of a real person to correct it for me,
Stayed 1 night in Feb 2025

8/10 Good

Caroline, Harrisburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Airport hotel convenient for a layover. Shuttle (GBP 6) is only running once an hour, so I chose public transport, which is available, if you can walk your luggage and yourself the 300 or so yards on either bookend of the journey, manage the few steps, etc. For myself, no problem, but when I travel with my elderly mother, I will use a taxi instead. It is just a few miles from terminal 2 to the hotel. My room was quiet, which is amazing, given the location. Disappointing was that I had to pay GBP 15 for an early checkin. They are strict with the 3 pm checkin time. The food in the restaurant for dinner was simple, microwave fare, but salad was fresh greens, which was appreciated. British seasoning (pepper and maybe salt), but nothing else. But I did not feel like venturing out or walking about in the dark, so I stayed put. Overall, everything was professional, and therefore quite suitable for what I needed. Thank you
Stayed 1 night in Feb 2025

6/10 Okay

Andy

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible check in queue.

There were 100 people all trying to check in when I arrived. The Wye was horrendous and moving slowly. Most people were from a cancelled BA flight. All arrived at once. Only the receptionist who came along the queue asking if there were any non BA people waiting in the hour long queue. Hats off to her and her initiative.
Stayed 1 night in Mar 2025

8/10 Good

Magdalena

Liked: Staff & service
The tv didn’t work
Stayed 1 night in Mar 2025

8/10 Good

Theophile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ibis is great

Good stay straight forward nice and clean comfy, would definitely try again and recommend to anyone else
Stayed 1 night in Feb 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Lovely as always, clean and tidy room, the shower didn’t get hot but it was okay, service great and the staff are friendly
Stayed 1 night in Feb 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed overnight because I was catching an early morning flight, there are frequent buses between the airport and hotel, the rooms are reasonable, clean and comfortable. The restaurant offers a selection of food and drink. The staff are outstanding - without exception, I found them warm, welcoming, friendly and helpful. Thank you all so much.
Stayed 1 night in Feb 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Claire

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay pre early flight

It was a good place to stay prior to an early flight, the bus transfer is a rip off though and you can walk to end of the road to get a normal airport bus to various terminals for 1/3 of cost. Room was clean with a great shower.
Stayed 1 night in Feb 2025

10/10 Excellent

Kuwal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alex

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jason

Stayed 1 night in Nov 2024

8/10 Good

raja

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Paul

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Van drivers beware

Hotel was pretty good, clean, etc, all you would normally expect from a repeatable hotel chain. However the carpark, has cameras but no security and my van was broken into, all power tools stolen leaving me without tool for work! The staff person I spoke to on reception said they deal with the police for cctv, I took that as it’s my problem unless the police ask.. Anyway.. Van driver's beware and until then was pretty good..
Stayed 1 night in Feb 2025

6/10 Okay

courtney

Disliked: Amenities
close to car hire and airport
Stayed 1 night in Feb 2025

8/10 Good

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable and convenient

The stay was comfortable and convenient as an overnight stay for an early flight the next day
Stayed 1 night in Feb 2025

8/10 Good

Katherine

Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not sure if we will be back…

Room was quite small for two people, limited space to put your luggage. It’s also outdated, terrible marks on the carpet. No air conditioning so it was quite warm in the room even with the window open. Bathroom needs a good clean as you can see all the limescale and black mould. Cheap for short stay. Good area to sit downstairs, lovely coffee and attentive staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

Gary

Business traveler
Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Mars bar

Four pounds 75. Four a mars bar says it all
Stayed 1 night in Feb 2025