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ibis London Stratford

3.0 star property

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Photo gallery for ibis London Stratford

Twin Sweet Room by ibis | Desk, blackout drapes, soundproofing, free cribs/infant beds
View from room
Breakfast, lunch, dinner served; international cuisine
Business center
Twin Sweet Room by ibis | Desk, blackout drapes, soundproofing, free cribs/infant beds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Pet friendly
$93
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
1a Romford Road, Stratford, London, England, E15 4LJ
  • Place, Westfield Stratford City
    ‪9 min walk‬
  • Place, Queen Elizabeth Olympic Park
    ‪13 min walk‬
  • Place, London Stadium
    ‪4 min drive‬
  • Airport, London (LCY-London City)
    ‪17 min drive‬

Room options

View all photos for Twin Sweet Room by ibis

Twin Sweet Room by ibis | Desk, blackout drapes, soundproofing, free cribs/infant beds

Twin Sweet Room by ibis

8.6 out of 10
Excellent
(4 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible

Room, 1 Double Bed, Accessible | Desk, blackout drapes, soundproofing, free cribs/infant beds

Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Sweet Room by Ibis

Family Sweet Room by Ibis | Desk, blackout drapes, soundproofing, free cribs/infant beds

Family Sweet Room by Ibis

  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Sweet Room by ibis

Double Sweet Room by ibis | Desk, blackout drapes, soundproofing, free cribs/infant beds

Double Sweet Room by ibis

8.4 out of 10
Very good
(35 reviews)
  • 172 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

ibis London Stratford

3-star London hotel, connected to a shopping center in Newham
This smoke-free hotel features a restaurant, a bar/lounge, and a snack bar/deli. WiFi in public areas is free. Other amenities include a business center, dry cleaning, and laundry facilities. Housekeeping is available on request.
Ibis London Stratford offers 108 accommodations with hair dryers and complimentary toiletries. 43-inch flat-screen televisions come with cable channels.

Bathrooms include showers. This London hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and meeting rooms.

Wired and wireless Internet access is complimentary. This business-friendly hotel also offers multilingual staff, complimentary newspapers in the lobby, and laundry facilities.

Ibis London Stratford is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (GBP 8.99 per 24-hour period)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: GBP 12.50 for adults and GBP 6 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Family friendly

  • In-room crib
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Elevator (31 inch wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Heating
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
5 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 12.50 for adults and GBP 6.00 for children
  • Fee for in-room wired internet: GBP 8.99 per 24-hour period (rates may vary)
  • Pet fee: GBP 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

ibis Hotel London Stratford
ibis London Stratford
London Stratford ibis
Accor London Stratford
Hotel Ibis London
ibis London Stratford Hotel
Ibis London Stratford Hotel London
Ibis London Stratford England
ibis London Stratford Hotel
ibis London Stratford London
ibis London Stratford Hotel London

ibis London Stratford Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 350 out of 1010 reviews
Rating 8 - Good. 422 out of 1010 reviews
Rating 6 - Okay. 142 out of 1010 reviews
Rating 4 - Poor. 57 out of 1010 reviews
Rating 2 - Terrible. 39 out of 1010 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Philip

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mr

Stayed 1 night in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Felt nice. Stylist. Got more than I bargained for
Stayed 1 night in Aug 2025

4/10 Poor

Stella

Traveled with family
Liked: Amenities
Disliked: Staff & service, property conditions & facilities
Bed service was poor on the first night as one of the twin beds were dirty and not changed after the last guest. I pointed it out to the housekeeper and she immediately changed both beds completly. I did not like that within our room when you flushed the toilet it made a loud vibrating noise that lasted over 3 minutes, this was reported to rhe front desk and nothing was done. I forgot money on the desk on Saturday and the housekeeper took it.
Stayed 4 nights in Aug 2025

6/10 Okay

Rebecca

Traveled with family
Disliked: Room comfort

Meh

We saw the funny side of being given a key to a room that already had guests in there when we walked in ( very embarrassing and awkward) Staff quickly dealt with it and we settled in for a gig we were attending ( my brother and I ) We were only in the room to sleep which is where the issue was discovered - the beds in this hotel are AWFUL, no air con and when I asked for a fan I got a rather short annoyed response about not having any. So after a long gig we couldn’t sleep - at all … which made the commute home horrible. IBIS OWNERS- invest in some QUALITY bedding - stop using stupidly thin memory foam mattress toppers and buy REAL mattresses for your paying guests. ###SEE PREMIER INN FOR DETAILS ABOUT WHY NASTY BEDS ARE A HUGE TURN OFF FOR GUESTS ### Lastly ( sigh) the breakfast buffet looked great but tasted terrible - dry leathery bacon cooked night before, scrambled eggs made from (as far as we could tell cat litter ) fruit used in the fruit salad wasn’t ripe so was totally tasteless Just a really uncomfortable, poor experience unfortunately- staff were okay but didn’t go above and beyond for anything in terms of fixing issues- especially with the fan issue and temp in the rooms. We shall revert back to Premier Inn as guaranteed a good nights sleep at least
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Amanda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Caroline

Liked: Staff & service
Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Paul

Liked: Cleanliness, staff & service
There was amattress topper on top of the mattress,but it was still uncomfortable.we were awoken severall times during the last night from noisy guests.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
Room stank like someone had been smoking in there for years, smell was so strong I struggled to sleep and woke up with a sore throat. Draught lager was flat. Staff on reception not very welcoming, and when ordering food seemed put out that I’d asked. The pizza then arrived and it was simply a frozen Chicago pizza they had heated up. Not good
Stayed 1 night in Jul 2025

8/10 Good

Yannick

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2025

10/10 Excellent

Catherine, Norwich

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a welcoming and well run hotel. The room was clean and well supplied with towels, pillows and coffee. Thank you.
Stayed 5 nights in Jul 2025

4/10 Poor

Gemma

Traveled with family
Liked: Cleanliness
Disliked: Staff & service

Lack of care

I went with my daughter to a concert. I ordered a twin bed. Eventually got through to the reception to be served. Got the keys from a male member. Turned out it was a double bed. Went down and asked for a twin. Then got a new key, he was not appologic. He gave us another double room key. I gave up as i didnt fancy facing him again. So had to share a double bed with my daughter. Very rude member of staff. If he hated his job he should leave than carry on inflecting his unprofessonal attitude and incompetence to the guess. Never use the hotel again.
Stayed 1 night in Jul 2025

10/10 Excellent

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Francois

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff support and assistance
Stayed 1 night in Jul 2025

6/10 Okay

Jon

Liked: Cleanliness
Location was great and the room was a good size. However, the twin beds were quite small and mattresses uncomfortable. The air conditioning in the room was very poor, which was a huge problem during hot summer nights.
Stayed 2 nights in Jun 2025

10/10 Excellent

Emma

Stayed 1 night in Jul 2025

10/10 Excellent

OMAR

Stayed 1 night in Jun 2025

2/10 Terrible

Harriet

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Ten minutes from LCY airport on the DLR. Great connection to central London on the Elizabeth Line. Vibrant neighbourhood. Staff very friendly.
Stayed 3 nights in Jun 2025

2/10 Terrible

Sahab

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025