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Room, 2 Double Beds (The Mansion from Home)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Room, 2 Twin Beds (The Duet)

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Room, 1 Queen Bed (The Queen)

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Room, 1 Double Bed (The Home from Home)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Room, 1 Queen Bed, Connecting Rooms (The Interconnecting Queen)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Amenities

Renovations + Closures

This property is closed from May 16 2023 to December 31 2024 (dates subject to change).

Property Features

The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers tour/ticket assistance, a garden, and coffee/tea in a common area. Onsite parking is available (surcharge), along with a car charging station.

Ibis Styles London Excel is a smoke-free property.

  • Coffee/tea in common areas
  • Elevator
  • Number of bars/lounges - 1
  • 24-hour front desk
  • Conference space
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2000
  • Electric car charging station
  • Dry cleaning/laundry service
  • Free WiFi
  • Self parking (surcharge)
  • No single-use plastic stirrers
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • No single-use plastic straws
  • Wheelchair accessible
  • No single-use plastic water bottles
  • Safe-deposit box at front desk
  • Conference space size (meters) - 0
  • Luggage storage
  • ATM/banking
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • Snack bar/deli
  • Laundry facilities
  • Total number of rooms - 305
  • Television in common areas
  • Number of floors - 5
  • Number of buildings/towers - 1
  • Garden
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Playground on site

Room Amenities

Ibis Styles London Excel offers 305 air-conditioned accommodations with safes and coffee/tea makers. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and change of towels can be requested.

  • Air conditioning
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board
  • In-room safe
  • Desk
  • Room service
  • Flat-panel TV
  • Free WiFi
  • Pillowtop mattress
  • Connecting/adjoining rooms available
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Wardrobe or closet
  • Change of towels (on request)

Parking

Self parking (surcharge)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

To-go breakfasts are available for a surcharge and are served each morning.

Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Cafe - This café serves breakfast, lunch, and light fare. Open select days.

Pub - This pub serves dinner and light fare. Happy hour is offered. Open daily.

Room service is available.

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible on-site restaurant
  • Wheelchair-accessible lounge
  • Wheelchair accessible (may have limitations)
  • Wheelchair accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Playground on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for to-go breakfast: approximately GBP 5 for adults and GBP 5 for children
  • Self parking fee: GBP 15.00 per day
  • Rollaway bed fee: GBP 40.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 2 PM

Check-in time ends at 5:00 AM

Check-out

Check-out time is 11 AM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).

Comprehensive recycling policy

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property is cleaned with disinfectant

Staff wears personal protective equipment

Security system

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 1

Social distancing measures are in place

Contactless check-in is available

Property follows a brand or regulatory agency's sanitization guidelines ALLSAFE (Accor Hotels)

Carbon monoxide detector

Property confirms they are implementing enhanced cleaning measures

Smoke detector

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available for breakfast

Number of children who can stay free - 2

Gap period enforced between guest stays - 48 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for GBP 40.0 per night.

Pet Policy

  • Pets not allowed

We should mention

Up to 2 children 1 year old and younger stay free when occupying the parent or guardian's room, using existing bedding.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Contactless check-in and contactless check-out are available.

Hotel Names

  • ibis Styles Excel
  • ibis Styles Excel Hotel
  • ibis Styles Excel Hotel London
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  • Custom Hotel London
  • Custom House Hotel London
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  • ibis Styles London Excel Hotel London

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