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Ilford Grand Hotel

3.0 star property

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Deluxe Quadruple Room, Accessible, Ensuite | Bathroom | Towels
Deluxe Triple Room, Ensuite | Individually decorated, desk, laptop workspace, blackout drapes
Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Private kitchen

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Business services

Explore the area

Map
130 Cranbrook Rd, Ilford, England, IG1 4LZ
  • ExCeL Exhibition Centre
    ‪9 min drive‬
  • Westfield Stratford City
    ‪12 min drive‬
  • O2 Arena
    ‪13 min drive‬
  • London (LHR-Heathrow)
    ‪60 min drive‬

Room options

View all photos for Deluxe Quadruple Room, Accessible, Ensuite

Deluxe Quadruple Room, Accessible, Ensuite | Individually decorated, desk, laptop workspace, blackout drapes

Deluxe Quadruple Room, Accessible, Ensuite

  • 200 sq ft
  • Sleeps 4
  • 4 Twin Beds OR 2 Twin Beds and 1 King Bed

View all photos for Deluxe Triple Room, Ensuite

Deluxe Triple Room, Ensuite | Individually decorated, desk, laptop workspace, blackout drapes

Deluxe Triple Room, Ensuite

  • 300 sq ft
  • Sleeps 3
  • 3 Twin Beds OR 1 Twin Bed and 1 King Bed

View all photos for Deluxe Double or Twin Room, Accessible, Ensuite

Deluxe Double or Twin Room, Accessible, Ensuite | Individually decorated, desk, laptop workspace, blackout drapes

Deluxe Double or Twin Room, Accessible, Ensuite

  • 155 sq ft
  • Sleeps 2
  • 2 Twin Beds OR 1 King Bed

View all photos for Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

Premium Apartment, Ensuite (2 Bedroom Apartment Suite) | Lounge

Premium Apartment, Ensuite (2 Bedroom Apartment Suite)

  • 500 sq ft
  • Sleeps 6
  • 4 Twin Beds OR 2 King Beds

View all photos for Superior Double or Twin Room, Ensuite

Individually decorated, desk, laptop workspace, blackout drapes

Superior Double or Twin Room, Ensuite

  • 18 sq ft
  • Sleeps 2
  • 1 Double Bed

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About this property

Ilford Grand Hotel

3-star hotel in Valentines
Along with concierge services, this smoke-free hotel has dry cleaning and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, a computer station, and a front-desk safe.
Ilford Grand Hotel offers 76 accommodations with irons/ironing boards and blackout drapes/curtains. These individually decorated accommodations include desks. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided daily.
Ilford Grand Hotel features concierge services, laundry facilities, and dry cleaning/laundry services. A computer station is located on site and wireless Internet access is complimentary. This Ilford hotel also offers a front-desk safe and an elevator.

Ilford Grand Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (39 inches high)
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Towels provided

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Heating
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 40 per accommodation, per day
  • Breakage deposit: GBP 40 per stay

We have included all charges provided to us by the property.

Optional extras

  • In-room safe fee: GBP 20 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

Property is also known as

Ilford Grand Hotel Hotel
Ilford Grand Hotel Ilford
Ilford Grand Hotel Hotel Ilford

Ilford Grand Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 71 out of 132 reviews
Rating 8 - Good. 47 out of 132 reviews
Rating 6 - Okay. 4 out of 132 reviews
Rating 4 - Poor. 4 out of 132 reviews
Rating 2 - Terrible. 6 out of 132 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

3 Night stay

Short stay for 3 nights in apartment. The staff greeted us and were very welcoming. There was a shock though having to pre authorise £300 on card. I should have read the small print but did seem excessive. The apartment is spacious and perfect for what we needed. The stairs are a killer though especially with luggage etc. All the basics are there cutlery crockery etc. There are no drinks provided tea coffee etc unlike in main hotel. Generally the apartment was clean and well presented, did notice in bathroom items had fallen between sink and shower but forgot to inform hotel. We did find though the floor was dirty and had to wear shoes. The £300 was back within 24 hours. All in all a nice stay no major issues and could be great with few tweaks.
Stayed 3 nights in Feb 2025

8/10 Good

gail

Stayed 1 night in Feb 2025

8/10 Good

Stuart

Stayed 1 night in Feb 2025

10/10 Excellent

Aleksandar

Stayed 1 night in Feb 2025

10/10 Excellent

Muhammad

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muhammad

Good experience
Stayed 1 night in Feb 2025

10/10 Excellent

Shanza

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Clean and convenient

Clean, basic, comfortable hotel .. close to Ilford train station and right on the high street. We had a family room with 4 single beds which was perfect for us. The bathroom was extremely clean with a great sized shower. Breakfast was basic but adequate, cereal, fruit juice, toast, yoghurts and tea/coffee.We were only there for one night but it was perfect for what we needed. Very nice, friendly staff too.
Stayed 1 night in Feb 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kathieann

Traveled with family
Liked: Staff & service
Disliked: Amenities
Friendly staff
Stayed 14 nights in Jan 2025

2/10 Terrible

Yasmin

Disliked: Cleanliness, staff & service, property conditions & facilities
This was the most terrible stay! Rooms were dirty. Bed had stains on it and no headboard! Carpet was dirty and bathroom had mould on it. Terrible stay and didn’t want to refund me for the horrendous experience.
Stayed 1 night in Jan 2025

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff. We’re happy with the service.
Stayed 1 night in Feb 2025

10/10 Excellent

Jed

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities and friendly staff
Stayed 1 night in Feb 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Aleksandar

Stayed 1 night in Jan 2025

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely welcome and friendly staff.
Stayed 1 night in Jan 2025

8/10 Good

Karyce

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was very clean and the location was very convenient for transportation, food and shopping.
Stayed 6 nights in Jan 2025

10/10 Excellent

Aleksandar

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Damni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very amazing specially the staff person Asif. He is very friendly person. He nicely welcomed us, guided us and room was also big and clean
Stayed 1 night in Jan 2025

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Najamuddin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just a 1 nihgt stay with my team and everything was okay
Stayed 1 night in Jan 2025

8/10 Good

Dario

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Let me start by saying that we booked a very convenient Flight Hotel package, however it is a good hotel overall, the structure is well kept, the rooms are quiet and the heating/air conditioning is not noisy, the bathroom was basic but with a large and modern shower. The cleanliness is a flaw, I don't know if it is normal for the United Kingdom or if I was unlucky but although they changed the towels every 3 days, the sheets were never changed in 2 weeks while the pillows were changed once. The bathroom, on the other hand, was cleaned only after asking. The breakfast included in the price of the room is sufficient with croissants (packaged), different types of cereals, fresh milk, yogurt and drinks. The staff has always been very kind and helpful, from the reception to the cleaning ladies and those of the breakfast and this is a great strong point as well as the fact that there is a person at the reception 24/7. The location is good if you don't want to spend a lot, it's less than 10 minutes walk from Ilford station, from which you can take the Elizabeth Line that takes you straight to central London in 30 minutes or to the major hubs/interchanges. It's a hotel that I recommend if you can turn a blind eye to cleanliness, but my opinion could be influenced by the fact that it was the first time in the UK.
Stayed 14 nights in Dec 2024

10/10 Excellent

Aleksandar

Stayed 1 night in Jan 2025

10/10 Excellent

Rob

Stayed 1 night in Jan 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Was a good value for the dollars,
Stayed 6 nights in Dec 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025