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InterContinental London - The O2 by IHG

5.0 star property

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Ballroom
Exterior
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • ExCeL Exhibition Centre
    ‪6 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪9 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | Premium bedding, minibar, in-room safe, desk

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

InterContinental London - The O2 by IHG

5-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2 by IHG features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge).

InterContinental London - The O2 by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 849 out of 1207 reviews
Rating 8 - Good. 178 out of 1207 reviews
Rating 6 - Okay. 75 out of 1207 reviews
Rating 4 - Poor. 46 out of 1207 reviews
Rating 2 - Terrible. 59 out of 1207 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Clifford

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

katie Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Excellent to visit a show at the 02 extremely convienient. We checked in and headed to our room i then called doen to ask how the complimentary expedia free drinks worked. 10 minutes on the phone to be told i needed a voucher. I said i would collect it on the way down to the concert. The bar that it could be used in was closed by 7pm so i thought ill use it in yhe morning to get a coffee on the way out. still closed at 9.30am in the morning. Had the voucher been handex to me at time of check in, the bar was open and directly next to reception, i felt this was deliberate tactic to stop us from using the voucher.
Stayed 1 night in Feb 2025

10/10 Excellent

Samantha

Stayed 1 night in Feb 2025

10/10 Excellent

Andrew

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Graat hotel. Very convenient for 02. Amazing rooms & breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Stayed 1 night in Jan 2025

10/10 Excellent

amy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Vicki

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all you need is at the hotels and grounds.
Stayed 1 night in Feb 2025

10/10 Excellent

vincent

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

DAVID

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a lovely hotel very good location. Only down side Parking cost of £52.25 from 16:30 to 08:00.
Stayed 1 night in Feb 2025

10/10 Excellent

Rosaline

Liked: Cleanliness, amenities, property conditions & facilities
Nice and helpful satff
Stayed 1 night in Feb 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend trip

Lovely staff and great breakfast
Stayed 1 night in Feb 2025

10/10 Excellent

Leticia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

William

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy access into the O2 via the link section. Sky bar had great views, service in all areas great. Breakfast quick and efficient service and food quality as expected
Stayed 1 night in Feb 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Feb 2025

6/10 Okay

Chris

Liked: Staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

David

Liked: Cleanliness, property conditions & facilities, room comfort

Would recommend

Comfortable clean hotel. Great position on the Thames. Pleasant and helpful staff. We were there on an O2 concert day so there is somewhat of an issue with coping with large volumes of early dinners and breakfast in the restaurant. That said we would stay again in similar circumstances.
Stayed 1 night in Feb 2025

10/10 Excellent

Tracy

Traveled with partner
Liked: Amenities
We loved this hotel. The views, the rooms, the link to the O2, staff couldn’t do enough for you. Breakfast was amazing. Beds so comfortable. Bath and shower, lovely bathroom.we will be back.
Stayed 1 night in Feb 2025

10/10 Excellent

Sue

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding
Stayed 1 night in Feb 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Emma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Charlotte

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel itself was lovely and perfect location for the 02 arena. However the mini bar in our room did not open and despite calling reception 4 times to ask about this, after them saying someone would come and look at it no one came. This is terrible customer service considering the price we paid for just one night. This needs to be taken on board for future guests as it was just like the staff could not be bothered to sort it out. My son really needed a drink and a snack but could not access it. Also the through this the hotel has lost out on making additional money from this so not good for business. Maybe further staff training is required for night staff.
Stayed 1 night in Feb 2025