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InterContinental London - The O2 by IHG

5.0 star property

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Property preview
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
Ballroom
Presidential Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
$285
includes taxes & fees
Nov 9 - Nov 10

Explore the area

View in a map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • Place, O2 Arena
    ‪5 min walk‬
  • Place, ExCeL Exhibition Centre
    ‪5 min drive‬
  • Place, Tower of London
    ‪13 min drive‬
  • Airport, London (LCY-London City)
    ‪8 min drive‬

Room options

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for King Classic

1 bedroom, premium bedding, minibar, in-room safe

King Classic

9.6 out of 10
Exceptional
(52 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Classic

1 bedroom, premium bedding, minibar, in-room safe

Twin Classic

9.6 out of 10
Exceptional
(11 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Ambassador)

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • 1819 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

InterContinental London - The O2 by IHG

5-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2 by IHG features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge).

InterContinental London - The O2 by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 924 out of 1275 reviews
Rating 8 - Good. 186 out of 1275 reviews
Rating 6 - Okay. 75 out of 1275 reviews
Rating 4 - Poor. 34 out of 1275 reviews
Rating 2 - Terrible. 56 out of 1275 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mayur, Kettering

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent rooms and location of property with direct access to O2. Fantastic restaurants. Enjoyed our stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Michael

Stayed 3 nights in Jul 2025

10/10 Excellent

Andrea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful!
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

1 night stay

Amazing
Stayed 1 night in Jul 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Charlotte

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful stay - the hotel, spa and restaurant staff were so incredibly polite, friendly and quick to help. The room was spacious, clean and had a fantastic view. The restaurant food was delicious and there was great choice and variety. Brilliant hotel overall and super for staying over after a concert at the O2. Would 100% recommend and would definitely stay again.
Stayed 1 night in Jul 2025

10/10 Excellent

Sandeep

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The food options in the club lounge in the evening were a bit poor. Breakfast had a much larger range of options. Bed was confortable though and the room was clean
Stayed 1 night in Jul 2025

10/10 Excellent

Kelly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and perfect location for our needs
Stayed 2 nights in Jul 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in to a great hotel that was perfect for my trip to The O2
Stayed 1 night in Jul 2025

10/10 Excellent

Eddy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious. Bed really comfortable. Swimming pool is nice. Staff were all nice and helpful. Would definitely use again
Stayed 2 nights in Jul 2025

2/10 Terrible

Ivy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

norman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Dina

Traveled with family
Liked: Cleanliness
Not the best experience for the price
Stayed 2 nights in Jul 2025

10/10 Excellent

Martine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing room!
Stayed 1 night in Jul 2025

10/10 Excellent

Adam

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff from check-in to check-out were very helpful and friendly. The hotel itself is very clean, well maintained and the decor is very aesthetically pleasing. We were even pleasantly surprised to see the ashtrays outside were all shiny and clean the next morning. It’s not something that would have bothered me but effort and attention to detail has not gone unnoticed. We only stayed for one night unfortunately but would have been more than happy to have stayed much longer if we could have! Another reason I chose this hotel was convenience for attending the 02 arena which honestly if anyone is visiting for a show at the 02 then this hotel is a must! The access door connecting the hotel lobby and the arena/shopping centre is so handy! I was very anxious and worried about my safety coming to London as well but the hotel and the surrounding grounds/area felt very safe and allowed me to feel comfortable during my short stay! Thank you for a great experience and I look forward to returning hopefully very soon!
Stayed 1 night in Jul 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great location

Hotel entrance and foyer are lovely and so was the spa/swimming pool. Was greeted to a surprise upgraded room which was lovely however the room did feel dated. I’ve stayed at a fair few intercontinental hotels and this was one of the more dated rooms. Other than that the staff and everything else was great.
Stayed 1 night in Jul 2025

2/10 Terrible

Victor

Disliked: Staff & service
Stayed 3 nights in Jul 2025

6/10 Okay

Martin

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

In itself this is a nice hotel and really convenient for the O2; however, the check in was an altogether different experience. Check in was at 1530, but the receptionist was rude, brusque and unwelcoming. Not what I expect at any hotel, especially one that cost £270/night!
Stayed 1 night in Jul 2025

8/10 Good

Mary

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding. Food, including breakfast and room service, very high quality. Great views. Beds not good, toilet paper very flimsy.
Stayed 4 nights in Jul 2025

10/10 Excellent

Karen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with super friendly staff. Ideal for staying in if you’re going to the 02 for an event.
Stayed 2 nights in Jul 2025

10/10 Excellent

Suzanne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel
Beautiful view from our room
Stayed 2 nights in Jul 2025