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InterContinental London - The O2 by IHG

5.0 star property

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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Point of interest
Presidential Suite | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪7 min walk‬
  • ExCeL Exhibition Centre
    ‪11 min drive‬
  • Tower of London
    ‪15 min drive‬
  • London (LCY-London City)
    ‪31 min drive‬

Room options

View all photos for Classic Room

Premium bedding, minibar, in-room safe, desk

Classic Room

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

City view

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | Premium bedding, minibar, in-room safe, desk

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 646 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 861 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

City view

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | Premium bedding, minibar, in-room safe, desk

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

InterContinental London - The O2 by IHG

5-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2 by IHG features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge).

InterContinental London - The O2 by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 831 out of 1188 reviews
Rating 8 - Good. 180 out of 1188 reviews
Rating 6 - Okay. 73 out of 1188 reviews
Rating 4 - Poor. 45 out of 1188 reviews
Rating 2 - Terrible. 59 out of 1188 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ronald Anthony

Stayed 1 night in Dec 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Steve

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So, so convenient for the O2. Wouldn’t stay anywhere else for O2 gigs.
Stayed 1 night in Dec 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay definitely return
Stayed 1 night in Dec 2024

2/10 Terrible

mary

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Steven

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, super comfortable rooms with first class facilities. Best breakfast ever!!
Stayed 1 night in Nov 2024

10/10 Excellent

Per

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exellent hotel in perfect location for O2-event visitors.
Stayed 1 night in Dec 2024

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Expensive parking
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for o2 event
Hotel was fabulous for an event at the o2. Beds were comfy, rooms were lovely. Breakfast was amazing. Staff were lovely and helpful too. The link to the o2 was a great perk!
Stayed 1 night in Dec 2024

10/10 Excellent

sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Justine

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the 02, rooms excellent, breakfast was busy but fantastic choice and service
Stayed 1 night in Dec 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for the O2. What a great hotel. Lovely room, excellent dinner & breakfast in the brasserie. Thoroughly enjoyed use of pool, wonderfully friendly & helpful staff. Can’t wait for next gig at the O2 to stay here.
Stayed 1 night in Dec 2024

10/10 Excellent

Samantha

Stayed 1 night in Dec 2024

10/10 Excellent

Tracy

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Dec 2024

2/10 Terrible

Steven

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Emma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good for the O2
Good hotel, bit of a walk from the tube station on back street roads if entrance to 02 not open - would not feel safe in the dark walking to entrance along the street entrance. If you are going for a concert the connection to the 02 is really handy. Hotel itself is nice, staff friendly and rooms spacious and comfortable. One problem with the room was the plumbing when we used shower and neighbouring room did made a massive humming sound.
Stayed 1 night in Nov 2024

8/10 Good

Wedad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

2/10 Terrible

Jan

Stayed 1 night in Nov 2024

10/10 Excellent

Carli

Stayed 1 night in Nov 2024

10/10 Excellent

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Decent hotel staff quite rude though
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m always a little apprehensive when booking a hotel that I haven’t used before, but this hotel lived up to the previous ratings it had received, that I had read. We were visiting the O2 Arena to watch Peter Kay and was pleasantly surprised to find out there was direct connection from the hotel to the O2, so at the end of the show we were back in the hotel within 10 minutes, in the Sky bar, enjoying cocktails served by the excellent Jeel finishing the celebrations for my wife’s birthday. The Room service was excellent. On a whole I couldn’t fault any of the staff they were attentive a paid great attention to making sure your stay was as enjoyable as possible, thank you. There was one point that I didn’t like the chair we sat on to book in was too low and I felt uncomfortable, the hotel needs to find a chair with a higher seating position. To finish I would like to thank the management of the hotel and please pass on our thanks and best wishes to all the staff for making my wife’s birthday such a memorable occasion, well done to you all.
Stayed 1 night in Dec 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for the O2.
We chose the Intercontinental due to it's proximity to the O2 (note that it is closer to both the venue and the tube station than the advertised walking times suggest and there is a dedicated entrance to the O2) and that on its own justified the slightly higher than anticipated cost. It was only supposed to be a bed for the night but that very quickly escalated into drinks in the Clipper Bar (superb bar, excellent attentive staff, great views) and dinner in Kinaara (very good Indian food with the choice of a pre show set menu or a la carte). Our room was spacious, clean and the bed very comfortable (and surprising quiet overnight). All of the staff we interacted with were very polite and professional. Breakfast was incredibly busy (as you'd expect for such a venue the morning after an O2 event) but the place and staff are set up to deal with this and it went smoothly (and was tasty). We will definitely stay here again if going to the O2.
Stayed 1 night in Dec 2024