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InterContinental London - The O2 by IHG

5.0 star property
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Photo gallery for InterContinental London - The O2 by IHG

2 bars/lounges, cocktail bar, rooftop bar
Ballroom
Presidential Suite | View from room
3 restaurants, breakfast, lunch, dinner served; local cuisine
Indoor pool, open 7:00 AM to 9:00 PM, sun loungers

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Spa
  • Bar
  • Parking available
$294
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    ‪5 min walk‬
  • ExCeL Exhibition Centre
    ‪5 min drive‬
  • Tower of London
    ‪9 min drive‬
  • London (LCY-London City)
    ‪8 min drive‬

Room options

View all photos for Classic Room

1 bedroom, premium bedding, minibar, in-room safe

Classic Room

9.8 out of 10
Exceptional
(12 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | 1 bedroom, premium bedding, minibar, in-room safe

Junior Suite, 1 King Bed

9.8 out of 10
Exceptional
(6 reviews)
  • 431 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Apartment, 2 Bedrooms (Suite)

Apartment, 2 Bedrooms (Suite) | 1 bedroom, premium bedding, minibar, in-room safe

Apartment, 2 Bedrooms (Suite)

  • 807 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Studio Suite (Apartment)

Studio Suite (Apartment) | 1 bedroom, premium bedding, minibar, in-room safe

Studio Suite (Apartment)

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Classic

1 bedroom, premium bedding, minibar, in-room safe

Twin Classic

9.4 out of 10
Exceptional
(10 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

1 bedroom, premium bedding, minibar, in-room safe

King Classic

9.6 out of 10
Exceptional
(50 reviews)
  • 312 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, premium bedding, minibar, in-room safe

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(11 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | 1 bedroom, premium bedding, minibar, in-room safe

Classic Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | 1 bedroom, premium bedding, minibar, in-room safe

One Bedroom Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | 1 bedroom, premium bedding, minibar, in-room safe

Suite (Ambassador)

  • 861 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Apartment, 1 Bedroom (Suite)

Coffee/tea maker, electric kettle

Apartment, 1 Bedroom (Suite)

  • 560 sq ft
  • City view
  • Sleeps 2
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | 1 bedroom, premium bedding, minibar, in-room safe

Presidential Suite

  • 1819 sq ft
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

InterContinental London - The O2 by IHG

5-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2 by IHG offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2 by IHG features an indoor pool and a hot tub. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 5-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a sauna. Onsite parking is available (surcharge).

InterContinental London - The O2 by IHG is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • In-room crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 50 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • Rollaway bed fee: GBP 50 per night
  • A facilities fee includes use of: sauna; hot tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2 by IHG Hotel
InterContinental London - The O2 by IHG London
InterContinental London - The O2 by IHG Hotel London

InterContinental London - The O2 by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 899 out of 1264 reviews
Rating 8 - Good. 191 out of 1264 reviews
Rating 6 - Okay. 76 out of 1264 reviews
Rating 4 - Poor. 40 out of 1264 reviews
Rating 2 - Terrible. 58 out of 1264 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Kurt

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were going to a concert at the O2 and we would normally stop in central London and get the boat down. This time we thought we would try The Intercontinental as it was next door. So glad we did, getting back to our room after a five minute walk was amazing. All the staff were very friendly and down to earth even though it was a top class hotel. We paid extra for the breakfast which was definitely worth, a really good range of quality food. The room itself was very nice, clean and well equipped. We would definitely return when we visit the O2 again
Stayed 2 nights in Jun 2025

8/10 Good

Matt

Stayed 1 night in Jun 2025

8/10 Good

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Unbeatable location if visiting the O2, with direct access from the hotel to the arena. Was permitted an early check in. Room spacious but a little smelly ( not enough to complain but noticeable ). Good sized bathroom and a big bed that was a little to firm for our liking but ok for a one night stay. Breakfast buffet was very good.
Stayed 1 night in Jun 2025

10/10 Excellent

EDWARD

Stayed 1 night in Jun 2025

6/10 Okay

Carol

Traveled with group
Liked: Cleanliness, staff & service
Disliked: Amenities
Aircon did not work could not open windows. No bedside lamp and charging point for phone. And pillows was far too soft could not sleep on
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect from start to finish. Check in was quick… room was amazing. Location to the O2 was our reason for booking and it couldn’t get any easier.
Stayed 1 night in Jun 2025

10/10 Excellent

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very enjoyable stay, pool, steam room and sauna were great and breakfast was delicious. Fabulous selection of hot and cold food, all very fresh and well cooked.
Stayed 1 night in Jun 2025

10/10 Excellent

Jane

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I was attending a conference in the hotel. Lovely hotel overlooking the river.
Stayed 2 nights in May 2025

2/10 Terrible

Nick

Stayed 1 night in May 2025

10/10 Excellent

roy

Liked: Cleanliness, staff & service, property conditions & facilities
The view from my room over the River Thames was fantastic - I never closed the curtains
Stayed 2 nights in May 2025

8/10 Good

Shoborna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing hotel and beautiful. Ordered food from the twilight menu and the food was awful, other than that everything was fantastic, would stay again but would avoid room service and the food as it was such a let down, Especially for the price.
Stayed 1 night in May 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was lovely! Very clean, decorated nicely, shower and bath were great. Breakfast was wonderful, a grand selection for both the continental and cooked breakfast. All staff were very helpful and welcoming. Only slight moan is that for the price of the room the tea/coffee station was very poorly stocked.
Stayed 1 night in May 2025

10/10 Excellent

Lindsey

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel as always Staff all really helpful
Stayed 1 night in May 2025

10/10 Excellent

Nicola

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied customers

My friend and I stayed here to go to a concert at the 02. We were upgraded as it was our first visit thank you lovely views looking over the Thames. All staff that we spoke to were very helpful and nothing was to much trouble. We ate in the Indian restaurant where the food was fantastic. The choice at breakfast was amazing the access to the 02 was safe and especially late at night not having to catch a train, bus or taxi was trouble free. We will definitely stay here again. Thank you
Stayed 2 nights in May 2025

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with wonderful facilities and a great view of London from the bar at night. The people who work there are very friendly and more than happy to help. I would definitely use this hotel again for an event at the O2 arena as there is an adjoining pathway to the arena. The room was spotless and the bed was the most comfortable I think I have ever slept in. The breakfast was very comprehensive and welcome in the morning. Getting there is easy as the jubilee line is a 5 minute walk.
Stayed 1 night in May 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel very convenient for the o2
Stayed 1 night in May 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

william

Stayed 1 night in May 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect for the O2.

Second stay here for an event at the O2. The hotel location is perfect and they do everything youd want for a 1 night stay very, very well. Will use again.
Stayed 1 night in May 2025

10/10 Excellent

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

First class hotel connected to the O2. Staff very efficient. Service excellent. Our room had a fabulous view of the Thames. Will definitely return.
Stayed 2 nights in May 2025

10/10 Excellent

Natalya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Adeolu

Stayed 2 nights in Apr 2025

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place great staff but watch out for parking charges £52 per night no discount which is ridiculous for a “guest” to have to pay.
Stayed 2 nights in May 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Great stay, love the hotel
Stayed 1 night in May 2025