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InterContinental London - The O2, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental London - The O2, an IHG Hotel

2 bars/lounges, cocktail bar, rooftop bar
Point of interest
Indoor pool, open 6:30 AM to 9:00 PM, sun loungers
3 restaurants, breakfast, lunch, dinner served; local cuisine
Presidential Suite | View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service

Explore the area

Map
Waterview Drive, Greenwich Peninsula, London, England, SE10 0TW
  • O2 Arena
    5 min walk
  • Haidilao Hot Pot
    1 min walk
  • North Greenwich Underground Station
    9 min walk
  • London (LCY-London City)
    28 min drive

Room options

View all photos for Classic Room

Classic Room | Premium bedding, minibar, in-room safe, desk

Classic Room

  • 334 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 431 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Classic

Premium bedding, minibar, in-room safe, desk

Twin Classic

  • 334 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for King Classic

Premium bedding, minibar, in-room safe, desk

King Classic

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

  • 334 sq ft
  • River view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Accessible

Classic Room, 1 King Bed, Accessible | Premium bedding, minibar, in-room safe, desk

Classic Room, 1 King Bed, Accessible

  • 334 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Suite

One Bedroom Suite | Premium bedding, minibar, in-room safe, desk

One Bedroom Suite

  • 646 sq ft
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite (Ambassador)

Suite (Ambassador) | Premium bedding, minibar, in-room safe, desk

Suite (Ambassador)

  • 646 sq ft
  • City view
  • Sleeps 6
  • 1 Twin Bed

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • 1819 sq ft
  • City view
  • Sleeps 4
  • 1 Twin Bed

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About this property

InterContinental London - The O2, an IHG Hotel

4-star London hotel, connected to a shopping center in Greenwich
3 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness center, and a sauna.
InterContinental London - The O2, an IHG Hotel offers 453 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. A pillow menu is available. Televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
The onsite spa has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 6 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, InterContinental London - The O2, an IHG Hotel features an indoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a business center and 34 meeting rooms. Event facilities measuring 16146 square feet (1500 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a 24-hour fitness center, and a terrace. Onsite parking is available (surcharge).

InterContinental London - The O2, an IHG Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 11:30 AM.
Market Brasserie - This restaurant specializes in local cuisine and serves breakfast and dinner.
Kinaara - This fine-dining restaurant specializes in Indian cuisine and serves dinner only. Open select days.
Clipper Bar - Onsite cocktail bar. Open daily.
Eighteen Sky Bar - Onsite rooftop bar. Reservations are required. Open select days.
Meridian Lounge - This bistro specializes in British cuisine and serves breakfast, lunch, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Bulgarian, Chinese (Mandarin), English, French, German, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 45 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 11:30 AM for a fee: GBP 25 to 30 per person
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Clipper Bar
  • Eighteen Sky Bar
  • Kinaara
  • Market Brasserie
  • Meridian Lounge

Things to do

  • 24-hour gym
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping mall
  • Steam room

Family friendly

  • Children's pool
  • Free crib
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 34 meeting rooms
  • Business center
  • Computer station
  • Conference center (16,146 square feet of space)

Outdoors

  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 18 floors
  • Ballroom
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 100 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 25 to 30 per person
  • Self parking fee: GBP 45 per night
  • Late check-out fee: GBP 20 (subject to availability)
  • A facilities fee includes use of: sauna; spa tub; spa; swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 6 years old are not allowed in the spa without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Intercontinental London O2 Hotel
Intercontinental O2 Hotel
Intercontinental London O2
Intercontinental O2
Intercontinental London - The O2 England
InterContinental London The O2
InterContinental London The O2 an IHG Hotel
InterContinental London - The O2, an IHG Hotel Hotel
InterContinental London - The O2, an IHG Hotel London
InterContinental London - The O2, an IHG Hotel Hotel London

InterContinental London - The O2, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 796 out of 1151 reviews" "
Rating 8 - Good. 173 out of 1151 reviews" "
Rating 6 - Okay. 76 out of 1151 reviews" "
Rating 4 - Poor. 49 out of 1151 reviews" "
Rating 2 - Terrible. 57 out of 1151 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Tracey

Liked: Staff & service, property conditions & facilities
Previous people food still in the mini bar No gluten free beer in hotel of this calibour in London I find it ridiculous .
Stayed 1 night in Sep 2024

10/10 Excellent

crissy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will never use Expedia / Hotels.com again. had major problems on checkin (Troon was somehow booked for the day before we arrived and we were staying just 1 night). The Hotel were incredible and were happy to help but because it was booked via Hotels.com we had to speak to them first. I spent about 3 hours on the phone with multiple hotels.com agents who were unable to fully comprehend and communicate (language barrier) or unhelpful and kept dropping the call, not calling back or putting me through to the intercontinental front desk or asking me to deal with it at the hotel. Only after I gave the phone to the Hotel staff (after they had to spell out words so the agent could understand what they were saying) did they then email the hotel to say they would approve a reimbursement for the additional night’s stay. The room had incorrectly been booked for the night before so the hotel were charging us double and needed hotels.com to approve a reimbursement. Hotels.com continued to not be helpful. In the end it was the incredible staff at the Intercontinental who went above and beyond to help us (special thanks to Andrea). So in the end we were able to stay and adored the hotel room especially. It felt very luxurious, the little touches were really impressive and felt upscale. We had a beautiful view, great bed and bathroom, lovely restaurant. Take bar unfortunately closed.
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart, Gravesend

Liked: Cleanliness
Always a great experience Love this hotel
Stayed 1 night in Sep 2024

2/10 Terrible

Charles

Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
The only thing good about our stay was location to O2 arena. We arrived and were told you were overbooked and that we would have to stay at a hotel 20 minutes away. I explained I was traveling with my sister who has special needs. We were then given a room in the apartments with a king bed rather than twin room as we had booked. The whole hotel is under construction, not a five star experience by a long shot.
Stayed 1 night in Sep 2024

8/10 Good

Letitia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the hotel is brilliant
Stayed 2 nights in Sep 2024

8/10 Good

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apart from being surrounded by construction work the hotel in general was very comfortable and pleasant staff
Stayed 1 night in Sep 2024

10/10 Excellent

dun en, north York

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Dalj, Slough

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here to go to a concert, hotel was amazing. Service was excellent, staff was friendly. Easy access from the hotel to the O2. Everything made our whole experience excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Tahura, Newbridge

Stayed 1 night in Aug 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel with beautifully appointed rooms. Friendly and helpful staff. Easy and safe access to O2 Arena
Stayed 1 night in Sep 2024

10/10 Excellent

Leena

Stayed 1 night in Aug 2024

10/10 Excellent

Pavin, Feltham

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant and convenient stay near the O2
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

PAUL

Stayed 1 night in Sep 2024

2/10 Terrible

Bhupinder

Stayed 1 night in Aug 2024

10/10 Excellent

christine

Traveled with family
Liked: Property conditions & facilities
Fantastic service, made so welcome, fabulous room which made an exceptional treat to make memories worth the splurge.. My 12 tr old son and I loved every minute.. swam, popped to shops minutes away in O2, out tof some to eateries , fab view at night from amazing comfy beds if you get lucky( they try to give you one if spare when checking in .. which excited son no end..Sunday swim gym , more people watching and street performers only 2 mins outside , and home with great pics and memories.. lived the life for one night and the Hotel made it v special.
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Julie

Liked: Cleanliness
Disliked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Russell

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

4/10 Poor

Traci

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Not a great hotel, staff very average and was charged for breakfast that we never asked for
Stayed 1 night in Jun 2024

10/10 Excellent

Yazeed

Stayed 3 nights in Aug 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Oluwasegun

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One word - pleasurable ! We can use a microwave for warming food in the rooms though
Stayed 4 nights in Aug 2024