The Jesmond Dene – St Pancras Hotel Group

3.0 star property

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Front of property
One Bedroom Apartment - Annex Building | Private kitchen | Coffee/tea maker
Family Room with Private Bathroom | Premium bedding, Select Comfort beds, individually decorated
Reception
One Bedroom Apartment - Annex Building | Private kitchen | Coffee/tea maker

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking available
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
31 Argyle Street, Kings Cross, London, England, WC1H 8EP
  • The British Museum
    ‪16 min walk‬
  • Big Ben
    ‪7 min drive‬
  • Buckingham Palace
    ‪8 min drive‬
  • London (LHR-Heathrow)
    ‪39 min drive‬

Room options

Double Room with Private Bathroom

8.4 out of 10
Very good
(26 reviews)
  • 135 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room with Private Bathroom

7.2 out of 10
Good
(5 reviews)
  • 140 sq ft
  • Sleeps 2
  • 2 Twin Beds

Small Standard Triple Room with Private Bathroom

7.8 out of 10
Good
(10 reviews)
  • 140 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

One Bedroom Apartment - Annex Building

8.8 out of 10
Excellent
(5 reviews)
  • 550 sq ft
  • Lake view
  • Sleeps 5
  • 1 Queen Bed, 1 Double Bed and 1 Twin Bed

Family Room with Private Bathroom

7.6 out of 10
Good
(14 reviews)
  • 215 sq ft
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

The Jesmond Dene – St Pancras Hotel Group

3-star hotel in London City Centre
Along with valet parking, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out, and tour/ticket assistance.
The Jesmond Dene – St Pancras Hotel Group offers 50 accommodations with coffee/tea makers and complimentary toiletries. These individually decorated and furnished accommodations include desks. Select Comfort beds feature premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Irons/ironing boards and hair dryers can be requested.

The Jesmond Dene – St Pancras Hotel Group features multilingual staff, tour/ticket assistance, and a garden. Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers concierge services, dry cleaning/laundry services, and express check-out. Onsite parking is available (surcharge).

The Jesmond Dene – St Pancras Hotel Group is a smoke-free property.

Languages

English, French, German, Italian, Maltese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (GBP 25 per day)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 1 building
  • Built in 1890
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 25
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 25
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 35.0 per day

Property payment types

Important information

Optional extras

  • Covered valet parking fee: GBP 25 per day
  • Early check-in fee: GBP 25 (subject to availability)
  • Late check-out fee: GBP 25 (subject to availability)
  • Rollaway bed fee: GBP 35.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Jesmond Dene House London
Jesmond Dene London
Jesmond Dene Hotel London
Jesmond Dene Hotel London, England
Jesmond Dene Hotel

The Jesmond Dene – St Pancras Hotel Group Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 350 out of 1007 reviews
Rating 8 - Good. 394 out of 1007 reviews
Rating 6 - Okay. 191 out of 1007 reviews
Rating 4 - Poor. 59 out of 1007 reviews
Rating 2 - Terrible. 13 out of 1007 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Zoriy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is the most convenient ever, close to all transportation and railroad. Very clean. Small room just with space for beds and a little table.
Stayed 6 nights in Mar 2025

6/10 Okay

sarah

Business traveler
Disliked: Room comfort
It was fine
Stayed 1 night in Mar 2025

8/10 Good

Brett

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The room is very small but very convenient to st Pancras station. Literally 3 minute walk. We stayed one night for the convenience of that. Friendly staff and clean room .
Stayed 1 night in Mar 2025

10/10 Excellent

Mandy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, great customer services, nice and clean....recommended
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Stayed 5 nights in Mar 2025

10/10 Excellent

Emilia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

SPENCER

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is prefect for families with small children. Three beds in total in the family room/suite. A skin inside the bathroom and one outside the bathroom too made getting ready in the morning easy. VERY close to Kings Cross made transportation easy.
Stayed 4 nights in Mar 2025

8/10 Good

sarah

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was exceptional!
Stayed 1 night in Mar 2025

6/10 Okay

Atiq

Traveled with family
Liked: Staff & service
Disliked: Amenities
Overall experience was disappointing. Our room was in third floor. It was very hot and air conditioning unit was not working. We left the windows open but there was a unpleasant smell from outside. There are no elevator. The stairs were so narrow for midsized carry on. It wasn't a pleasant stay. I wouldn't recommend this hotel.
Stayed 3 nights in Mar 2025

8/10 Good

JOSIE

Liked: Cleanliness, staff & service, property conditions & facilities
Location is very convenient if you want to take the bus or walk to key tourist areas. Small room but, very clean and comfortable. I would definitely do a return stay.
Stayed 4 nights in Mar 2025

10/10 Excellent

Abigail

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
So convenient location but more than that it was sparkling clean and staff extremely friendly and welcoming. We left our bags on arrival and departure day. And were offered use of the restroom both times which is not to be taken for granted! We had everything we needed. Small room but small price which suited us. Would come back and highly recommend. Oh also quiet even in ground floor.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly easy to find and close to all amenities. Surprised by how quiet it was despite being near Kings Cross and traffic. Space was perfect for two and a short stay as we explored the city.
Stayed 2 nights in Feb 2025

10/10 Excellent

Donna

Stayed 1 night in Mar 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very easy to get around London since it’s so close to Kings Cross station, rooms were quite clean and staff was very attentive.
Stayed 5 nights in Feb 2025

6/10 Okay

Vanessa

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

IRIS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent front desk services & comfortable stay

It's a cute hotel, newly renovated & in an excellent location. Room is in reasonable size, very clean & nicely decorated. It's just across the street from St Pancras train station, very convenient, just 5 mins walk. It's definitely much better than other hotel we stayed in the same neigborhood. They provide excellent front desk services. My purse & passport got stolen during the walk in Soho area in London & Dale at the front desk was very nice & helpful to me in sorting out the process of reporting to the police online. He is very professional & polite. When we checked in, he even offered to help carry our luggage & take us to our room. Big thanks to Dale! Definitely recommend this hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was super easy, the room was extremely small (especially the ensuite; the sink made getting into the toilet hard) but everything was really clean and in great condition. Easy access to the room at any time and very helpful staff, especially taking into my vision problems.
Stayed 1 night in Feb 2025

10/10 Excellent

Frances

Stayed 1 night in Feb 2025

8/10 Good

Simon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap, clean and friendly staff
Stayed 2 nights in Feb 2025

6/10 Okay

Ali

Business traveler
Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Madison

Liked: Cleanliness, staff & service, property conditions & facilities
Super close to the train station and was very helpful for baggage storage
Stayed 1 night in Feb 2025

8/10 Good

Rebecca

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Compact, comfy and clean

Hotel absolutely did the job for the night. Great value. It was quiet both inside and outside considering its central location. Comfy bed and clean room. It would have been very snug if I’d been sharing and the room definitely can’t cater for luggage. I was travelling internationally and had a large case that balanced on the small desk, over the chair and blocked the end of the bed. It wasn’t a problem for one night but you’d struggle for any longer.
Stayed 1 night in Feb 2025