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Jumeirah Carlton Tower London

5.0 star property

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Photo gallery for Jumeirah Carlton Tower London

Junior Suite, City View | View from room
Exterior
Indoor pool
Luxury Suite | Minibar, in-room safe, desk, blackout drapes
Interior detail

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Hot Tub
  • Spa
  • Bar
  • Parking available
  • Pet friendly

Explore the area

Map
On Cadogan Place, London, England, SW1X 9PY
  • Hyde Park
    ‪7 min walk‬
  • Buckingham Palace
    ‪18 min walk‬
  • Piccadilly Circus
    ‪5 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Presidential Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, City View

Minibar, in-room safe, desk, blackout drapes

Executive Suite, City View

  • 474 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Balcony

Room, Balcony | Minibar, in-room safe, desk, blackout drapes

Room, Balcony

  • 194 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Superior Room

Minibar, in-room safe, desk, blackout drapes

Superior Room

  • 183 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout drapes

Deluxe Room

  • 247 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Deluxe Suite, Balcony (Garden)

Minibar, in-room safe, desk, blackout drapes

Deluxe Suite, Balcony (Garden)

  • 420 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Luxury Suite

Minibar, in-room safe, desk, blackout drapes

Luxury Suite

  • 840 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout drapes

Executive Suite

  • 516 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Minibar, in-room safe, desk, blackout drapes

Standard Room

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, City View

Junior Suite, City View | Minibar, in-room safe, desk, blackout drapes

Junior Suite, City View

  • 484 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Suite (Garden)

Suite (Garden) | Minibar, in-room safe, desk, blackout drapes

Suite (Garden)

  • 388 sq ft
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

View all photos for Royal Suite

Royal Suite | Minibar, in-room safe, desk, blackout drapes

Royal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Minibar, in-room safe, desk, blackout drapes

Junior Suite

  • 344 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

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About this property

Jumeirah Carlton Tower London

5-star hotel in London City Centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and outdoor tennis courts are onsite.
Jumeirah Carlton Tower London offers 186 air-conditioned accommodations with minibars and espresso makers. Plasma televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and thalassotherapy.
In addition to a full-service spa, Jumeirah Carlton Tower London features outdoor tennis courts and an indoor pool. The hotel offers a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. This luxury hotel also offers a health club, a hot tub, and a sauna. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Jumeirah Carlton Tower London is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:30 AM.
Chinoiserie - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Late night fare is available from 24-hour room service.

Awards and affiliations

Jumeirah Carlton Tower London is listed in the 2011 Condé Nast Traveler Gold List of the world's best places to stay.

Languages

Arabic, English, French, German, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Limo/town car service
  • Self parking on site (GBP 65 per day)
  • Valet parking on site (GBP 65 per day)
  • Limited onsite parking

Food and drink

  • Daily continental breakfast available 7:00 AM to 10:30 AM for a fee: GBP 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Chinoiserie
  • Club Room

Things to do

  • 2 outdoor tennis courts
  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • In-room babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa treatment rooms
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (59 inch wide door)
  • Grab bar in shower (39 inches high)
  • Magnifying mirror
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (39 inches high)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 16 floors
  • 2 buildings
  • Ballroom
  • Banquet hall
  • Built in 1961
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Children's robes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Pay movies
  • Plasma TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Up to 18 lbs per pet
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 42 per person
  • Self parking fee: GBP 65 per day
  • Valet parking fee: GBP 65 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Covid 19 Updates (Jumeirah)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Carlton Jumeirah
Carlton Jumeirah Tower
Carlton Tower
Carlton Tower Jumeirah
Jumeirah Carlton
Jumeirah Carlton Tower
Jumeirah Carlton Tower Hotel
Jumeirah Carlton Tower Hotel London
Jumeirah Carlton Tower London
Jumeirah Carlton Hotel
Jumeirah Carlton London
Jumeirah Carlton Tower London, England
Jumeirah Carlton Tower
The Carlton Tower Jumeirah
Jumeirah Carlton Tower London Hotel
Jumeirah Carlton Tower London London
Jumeirah Carlton Tower London Hotel London

Jumeirah Carlton Tower London Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 21 out of 26 reviews
Rating 8 - Good. 3 out of 26 reviews
Rating 6 - Okay. 1 out of 26 reviews
Rating 4 - Poor. 0 out of 26 reviews
Rating 2 - Terrible. 1 out of 26 reviews

10/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Drakoulis

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Road works in operation late at night
Stayed 2 nights in Dec 2024

10/10 Excellent

Khalid

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just had a simple issue with early guaranteed check-in but resolved perfectly and used the gym facility while preparing the room Amazing staff and ambiance Great quality and high standard room and services
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah, Atlanta

Stayed 1 night in Oct 2024

10/10 Excellent

Hamad

Stayed 2 nights in Oct 2024

10/10 Excellent

Erynn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super central
Stayed 3 nights in Oct 2024

10/10 Excellent

Iskander

Stayed 2 nights in Sep 2024

10/10 Excellent

yerolomi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Yvette

Liked: Cleanliness, staff & service, property conditions & facilities
Very center
Stayed 4 nights in Aug 2024

10/10 Excellent

Sarah, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are amazing & so sweet & helpful
Stayed 4 nights in Apr 2024

10/10 Excellent

Marika

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous door staff fist class
Stayed 1 night in Mar 2024

10/10 Excellent

Abdullah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very elegant and comfortable hotel with highest hospitable staff. Top notch service and management.
Stayed 2 nights in Nov 2023

8/10 Good

Amer

Stayed 7 nights in Oct 2023

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very clean and well designed (although the lifts can be a bit frustrating at times). However, the stand out feature is the service. The doormen, the reception, the concierge and the cleaning staff are all exceptionally helpful and polite, making you feel so welcome all the time.
Stayed 14 nights in Jul 2023

10/10 Excellent

Vera

Traveled with family and small children
Liked: Staff & service
Wonderful hotel in a top location. The Staff and service are fabulous. Some rooms are a bit small - esp when travelling with kids. Service is extraordinary. Excellent stay with lots to do close by- especially during a short stay.
Stayed 1 night in Apr 2023

10/10 Excellent

Yousef

Stayed 2 nights in Jan 2023

10/10 Excellent

yerolomi

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in London
Stayed 3 nights in Feb 2022

10/10 Excellent

yerolomi

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay again best hotel in London
Stayed 1 night in Jan 2022

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property with an amazing team
This is a freshly refurbished property, and they have knocked it out of the park. Service is off the scale. Sadly the steam room and hot tub were out of action, but apart from that they excelled in everything Special mentions to the staff that made the stay so special…Jonathan, Maria, Natalia and ash…these guys went above and beyond The personalised room keys are a nice touch
Stayed 1 night in Jan 2022

10/10 Excellent

yerolomi

Traveled with partner, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Best hotel in London nothing else compares to these standards.
Stayed 3 nights in Dec 2021

10/10 Excellent

Jordan

Stayed 1 night in Dec 2021

8/10 Good

Marinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel incrível, serviço impecável! Bem localizado! Standard room pequeno - ponto negativo!
Stayed 5 nights in May 2024

10/10 Excellent

Peter

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022