Kensington Gardens Hotel

2.5 star property

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Photo gallery for Kensington Gardens Hotel

Exterior
Exterior
Interior entrance
Standard Twin Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Laundry
  • Free WiFi

Explore the area

Map
9, Kensington Gardens Square, London, England, W2 4BH
  • Hyde Park
    ‪17 min walk‬
  • Buckingham Palace
    ‪9 min drive‬
  • Piccadilly Circus
    ‪10 min drive‬
  • London (LHR-Heathrow)
    ‪40 min drive‬

Room options

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Standard Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Single Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

Standard Twin Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

Similar properties

About this property

Kensington Gardens Hotel

Hotel in London City Centre
This smoke-free hotel features concierge services, dry cleaning, and tour/ticket assistance. WiFi in public areas is free. Other amenities include a front-desk safe and a banquet hall.
Kensington Gardens Hotel offers 17 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Kensington Gardens Hotel features tour/ticket assistance, concierge services, and dry cleaning/laundry services. Wireless Internet access is complimentary.

Kensington Gardens Hotel is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Conveniences

  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1854
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

The front desk is open Sunday - Thursday (8 AM - 5 PM)
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [1-8 Kensington Gardens Sq]

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property

Property is also known as

TOP Hotel Kensington Gardens
TOP Kensington Gardens
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TOP Kensington Gardens Hotel London
TOP Kensington Gardens London
TOP Kensington Hotel
Kensington Gardens Hotel London
Kensington Gardens Hotel
Kensington Gardens London
Kensington Gardens Hotel Hotel
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Kensington Gardens Top Hotel
Kensington Gardens Hotel London
Kensington Gardens Hotel Hotel London

Kensington Gardens Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 349 out of 804 reviews
Rating 8 - Good. 309 out of 804 reviews
Rating 6 - Okay. 107 out of 804 reviews
Rating 4 - Poor. 23 out of 804 reviews
Rating 2 - Terrible. 16 out of 804 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Marc, Cochrane

Traveled with partner
Liked: Cleanliness, staff & service
Nice, clean, well located. The only downside, and this is a big issue, there is no elevator and the whole property is not accessible. Our room was on the fourth floor, the staircase is tiny and if you have any larger luggage it is painful to get up or down. Other than that it is a fantastic location.
Stayed 2 nights in Dec 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Nov 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Suzanne

Stayed 1 night in Nov 2024

10/10 Excellent

Harry, SAN JOSE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All but the parking, but it's London, so you need to be prepared.
Stayed 1 night in Oct 2024

8/10 Good

Artur, Maple

Liked: Cleanliness, staff & service, property conditions & facilities
Fairly good place
Stayed 3 nights in Nov 2024

8/10 Good

Glennie

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

6/10 Okay

Nathan

Liked: Cleanliness, staff & service
Nice hotel but it's actually located in a noisey area. All I heard while I was trying to sleep were people yelling and vehicles making unnecessary noise outside. There were a few motorcyclists that kept blasting this extremely annoying sound that lasted for a good 20 minutes. This was regular occurrence during a couple of nights. The room that I was in was extremely tiny and very hard to walk around. I kept banging into everything. The bed was also not very comfortable. The location is good. It is close to shops and the underground. But would I stay again? No.
Stayed 4 nights in Oct 2024

10/10 Excellent

SUSAN MICHELLE

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, house keeping was terrific. It felt like we had the place to ourselves it was so quiet. They allowed us to check in early. I can't thank them enough for that after traveling all night!
Stayed 6 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We loved our stay. The location was perfect for concert at Royal Albert Hall
Stayed 5 nights in Oct 2024

10/10 Excellent

ANDREW

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean hotel
Weekend in London. Love these old buildings set around a square garden. Good view over the city from room 3 (top floor). Quite a few stairs (no lift) so a decent workout! but maybe not suited for everyone. Very clean hotel in good condition, looks fairly recently refurbished throughout. Rooms were a good size with wardrobe and dressing table, really nice bathroom with great shower, large sash window, comfortable bed, everything worked, very clean, friendly check in and informed about luggage storage at both check in and check out. Daily room service was appreciated. Will stay again, my girlfriend says I'm in charge of booking hotels from now on!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Natalie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Spencer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

2/10 Terrible

Atafeh

Disliked: Cleanliness, staff & service, property conditions & facilities
I didn't like the room and services at all. I was planing to stay 10 nights , ended up to one night. Thankfully London has so many new buildings safer, cleaner, better services.
Stayed 1 night in Aug 2024

6/10 Okay

Graham

Stayed 2 nights in Sep 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located on a quiet street just a few minutes walk to 2 tube stations that gave great access to the whole London area. Room was spotless, bed very comfortable but they need better pillows. I was a single traveller which means a small room, with very little space for even 1 small suitcase. I would stay again especially for the convenient location.
Stayed 4 nights in Sep 2024

10/10 Excellent

Clementine

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent service, easy access to underground and Kensington garden!
Stayed 4 nights in Sep 2024

8/10 Good

Joanne

Business traveler
Liked: Amenities
Very small room but as advertised and expected for the price in central london - very clean and nice that had fan and opening window
Stayed 1 night in Jul 2024

6/10 Okay

Lashanna

Liked: Staff & service
Great location and good places to eat nearby. However, there is no air con or lifts at the property.
Stayed 1 night in Aug 2024

8/10 Good

Montel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good experience and lovely reception staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient and great value.
Stayed 1 night in Jul 2024

10/10 Excellent

Martha, Huntington Beach

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will recommend
Stayed 3 nights in Jul 2024

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Kirsty-Jayne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel that does what it says on the tin
Stayed 2 nights in Jul 2024