See all properties

Four Points Flex by Sheraton London Kensington Olympia

3.0 star property

Choose dates to view prices

Photo gallery for Four Points Flex by Sheraton London Kensington Olympia

Daily continental breakfast (GBP 12.95 per person)
Standard Room, Multiple Beds, Non Smoking | Iron/ironing board, free WiFi
Reception
Lobby sitting area
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Free WiFi
$125
includes taxes & fees
Dec 14 - Dec 15

Explore the area

View in a map
Matheson Road,25-27, London, England, W14 8SN
  • Place, Kensington High Street
    ‪3 min walk‬
  • Place, Olympia Events
    ‪5 min walk‬
  • Place, Cromwell Road
    ‪6 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪27 min drive‬

Room options

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Iron/ironing board, free WiFi

Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Twin Bed

Standard Room, 1 Twin Bed | Iron/ironing board, free WiFi

Standard Room, 1 Twin Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Executive King Room-Non-Smoking

  • Sleeps 2

Standard Room with Double Bed-Non-Smoking

  • Sleeps 2

1 Double Bed, Non-Smoking, Small Room

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows

  • Sleeps 2

Standard Room, 1 Double Bed, Non Smoking, No Windows (Small Room)

  • Sleeps 2

Standard Room With Double Bed And Single Bed-Non-Smoking

  • Sleeps 3

Standard Room With Single Bed, Non-Smoking

  • Sleeps 1

Similar properties

Daily continental breakfast (GBP 13 per person)
Point A Kensington Olympia
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • 24/7 front desk
4.1 out of 5, Very Good, 1,622 reviews
Point A Kensington Olympia

About this property

Four Points Flex by Sheraton London Kensington Olympia

Hotel in Hammersmith and Fulham
Along with a microwave in a common area, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Other amenities include a TV in a common area and a front-desk safe. Housekeeping is available on request.
Four Points Flex by Sheraton London Kensington offers 52 accommodations. LCD televisions come with digital channels.

Bathrooms include bathtubs or showers. This London hotel provides complimentary wireless Internet access. Housekeeping is offered on request and irons/ironing boards can be requested. Renovation of all guestrooms was completed in October 2024.

Four Points Flex by Sheraton London Kensington features tour/ticket assistance, a front-desk safe, and a television in a common area. Wireless Internet access is complimentary. This London hotel also offers an elevator and a microwave in a common area.

Four Points Flex by Sheraton London Kensington is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:30 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 12.95 per person

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Elevator

More

  • 4 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated guestrooms - October 2024
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • LCD TV with digital channels

More

  • Eco-friendly toiletries
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 12.95 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Cashless transactions are available
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Hotel Kensington West
Kensington West Hotel
Kensington West Hotel London, England
Kensington West London
Kensington West Hotel London
Kensington West London
Kensington West
Best Kensington Olympia
Best Western Kensington Olympia Hotel Hotel
Best Western Kensington Olympia Hotel London
Best Western Kensington Olympia Hotel Hotel London

Reviews

Four Points Flex by Sheraton London Kensington Olympia Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.2/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 143 out of 222 reviews
Rating 8 - Good. 46 out of 222 reviews
Rating 6 - Okay. 21 out of 222 reviews
Rating 4 - Poor. 4 out of 222 reviews
Rating 2 - Terrible. 8 out of 222 reviews

Reviews

2/10 Terrible

Robert J Vanden

Business traveler
Liked: Staff & service
Disliked: Cleanliness
Staff was exceptional and apologized. Room was underground with no windows. Terrible smell, mold, and large clump of lady’s hair on bathroom floor. Had to check out 15 minutes after arriving and find an alternative hotel.
Stayed 1 night in Sep 2025

10/10 Excellent

Carjez

Stayed 1 night in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a great location. The staff member on reception was outstanding. So friendly and helpful, went over and above to make our stay as good as it could possibly be.
Stayed 2 nights in Sep 2025

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent value

Nice clean room, friendly staff and excellent location. Rooms are a little on the small side but excellent value all round.
Stayed 2 nights in Sep 2025

10/10 Excellent

Gurpreet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
It was ok
Stayed 2 nights in Sep 2025

10/10 Excellent

HIROYUKI

Stayed 5 nights in Aug 2025

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, close to tube stations
Stayed 3 nights in Aug 2025

10/10 Excellent

Francesco

Business traveler

Perfect for business travel.

Stayed 2 nights in Aug 2025

10/10 Excellent

Timothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Typically small London rooms but very clean and well equipped. Beds comfortable. Everything looked pretty new and well maintained. Good shower. No complaints.
Stayed 2 nights in Aug 2025

8/10 Good

Dulana

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, convenient and friendly staff
Stayed 12 nights in Aug 2025

8/10 Good

Verified traveler

Stayed 5 nights in Jul 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ahmed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable and reliable
Stayed 1 night in Aug 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Murray

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Paula Marie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed an amazing stay , the friendly, warm welcome , the helpful staff , the property and facilities, the location , the transport links all ensured we had the best visit
Stayed 3 nights in Aug 2025

10/10 Excellent

Mr BRIAN

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was clean and fresh. Great price for central London
Stayed 1 night in Aug 2025

10/10 Excellent

Kayleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful place to stay in central London ☺️

All of the reception staff I met during my stay were friendly, welcoming and helpful. I had a slight issue with my TV which I informed reception of when I left to go out and it was fixed by the time I got back, so excellent service. The room was a good size for a single especially in London, and was very clean and comfortable with air con and is with nice modern decoration throughout. Bed was made up, bathroom cleaned, bins emptied and clean towels every day. I can't thank everyone at the hotel enough for a wonderful stay in London, it makes a trip all that more relaxing knowing you've got a clean, comfortable and safe place to come back to after a long day out. Very good value for the quality of hotel as well! Will be my first port of call next time I come to London ☺️
Stayed 4 nights in Aug 2025

10/10 Excellent

Joanne

Traveled with family
Liked: Amenities
All great, thank you.
Stayed 1 night in Aug 2025

10/10 Excellent

Miss A

Stayed 2 nights in Aug 2025

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bijou but comfortable & spotless

A small room & bathroom but beautifully formed - loved the air conditioning on these hot nights but we can t comment on eco friendliness as we don t know where the electricity comes from ie solar or other.
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were really helpful and friendly, tried to make you feel at home which was nice. Also spotless, bright and airy. Would stay again for sure.
Stayed 3 nights in Aug 2025

8/10 Good

Suleyman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jul 2025

10/10 Excellent

Felicia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent, very helpful staff. Front desk was amazing. Rooms small but always clean. There is A/C!!! A/C worked well and was a lifesaver!!
Stayed 4 nights in Aug 2025