Kew Gardens Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kew Gardens Hotel

Meeting facility
Family Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi
Front of property
Bar (on property)
Executive Double Room, 1 King Bed | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
  • Bar
  • Housekeeping
  • Free WiFi
  • Restaurant
  • Business services

Explore the area

Map
292 Sandycombe Road, Richmond, England, TW9
  • Royal Botanic Gardens, Kew
    5 min walk
  • The National Archives
    13 min walk
  • Richmond Park
    2 min drive
  • London (LHR-Heathrow)
    22 min drive

Room options

Economy Double Room, 1 Double Bed

  • 129 sq ft
  • Sleeps 2
  • 1 Double Bed

Standard Twin Room, 2 Twin Beds

  • 215 sq ft
  • Sleeps 2
  • 2 Twin Beds

Superior Double Room, 1 Double Bed

  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed

Family Room

  • 215 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Double Room, 1 King Bed

  • 215 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Kew Gardens Hotel

3.5-star hotel in Kew
A restaurant, a bar/lounge, and a garden are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a banquet hall.
Kew Gardens Hotel offers 20 accommodations with complimentary bottled water and designer toiletries. 32-inch flat-screen televisions come with digital channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

Kew Gardens Hotel is a smoke-free property.

English breakfasts are available for a surcharge and are served each morning between 7:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Languages

Bulgarian, English, French, Greek, Hindi, Polish, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily English breakfast available 7:30 AM to 10:00 AM for a fee: GBP 13 for adults and GBP 7.50 for children
  • A bar/lounge
  • A restaurant

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a nature reserve

Accessibility

  • No elevator
  • Thin carpet in room

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:30 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per day

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 13 for adults and GBP 7.5 for children
  • Rollaway bed fee: GBP 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
Mobile payment options include: Google Pay, Apple Pay, and Samsung Pay
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Kew Gardens Hotel Richmond, London
Kew Gardens Hotel Richmond
Kew Gardens Richmond
Kew Gardens Hotel Hotel
Kew Gardens Hotel Richmond
Kew Gardens Hotel Hotel Richmond

Kew Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 123 out of 326 reviews" "
Rating 8 - Good. 132 out of 326 reviews" "
Rating 6 - Okay. 45 out of 326 reviews" "
Rating 4 - Poor. 19 out of 326 reviews" "
Rating 2 - Terrible. 7 out of 326 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Predrag

Stayed 1 night in Sep 2024

8/10 Good

peter

Liked: Cleanliness, staff & service, room comfort
Perfect Location
Stayed 3 nights in Sep 2024

4/10 Poor

Mrs Elizabeth

Traveled with partner
Disliked: Amenities, property conditions & facilities
room was in desperate need of upgrading and on direct flight path for Heathrow airport which meant less sleep as planes very frequent Pub nice & food very good but would definitely not stay again & way overpriced for poor standard of room. Complained re maintenance issues but staff member disinterested . Neither does it warrant the review score
Stayed 4 nights in Sep 2024

6/10 Okay

Gladys

Traveled with partner
Disliked: Property conditions & facilities
It had safe surrondings and love the walk to the train and Kew gardes with market near.
Stayed 4 nights in Sep 2024

10/10 Excellent

Suwit, Redmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old English charm but high standard in room and amenities. Very functional room. Love it.
Stayed 1 night in Sep 2024

10/10 Excellent

Natalie

Stayed 1 night in Aug 2024

4/10 Poor

Michael

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
The room was tiny as were the beds …. Hardly had room for two suitcases …. The ac unit was in effective and overall stay was not enjoyable.
Stayed 2 nights in Aug 2024

10/10 Excellent

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for Kew Gardens
Lovely big room, perfect for Kew Gardens.
Stayed 1 night in Aug 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Irene

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location to visit Kew Gardens. We spent a few days walking about the local parks. Felt like a lovely, safe and friendly neighbourhood and Kew Gardens station is a five minute walk.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff couldn't do enough for us. Our room was small but fine for our needs. Food good with excellent service.
Stayed 3 nights in Aug 2024

8/10 Good

Frances

Liked: Staff & service
Stayed here a few times, we like the location near to Kew Gardens Tube station. Good value for money. Can be very hot in the rooms in summer with limited AC but fans are provided. Staff are friendly and helpful.
Stayed 2 nights in Aug 2024

10/10 Excellent

Zubair

Liked: Cleanliness, staff & service, room comfort
Practical and convenient location
Great location to Kew gardens. Room functional. Staff were great and very helpful. For the location, the price was excellent.
Stayed 1 night in Jul 2024

8/10 Good

Susan

Stayed 3 nights in Jul 2024

8/10 Good

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

richard

Stayed 1 night in Jul 2024

6/10 Okay

PHILIP

Traveled with group
Liked: Cleanliness, staff & service
Nothing special but ideally placed
It’s okay, nothing lavish about the place but it’s ideally positioned a couple of hundred yards from the train station and about quarter of a mile from Kew Gardens. So if you’re attending something late at Kew and travelling in by train it’s a perfect place to stay the night
Stayed 1 night in Jul 2024

6/10 Okay

Asha

Stayed 1 night in Jul 2024

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great spot if visiting Kew
Lovely hotel convenient to National Archives and Kew Gardens, good food in restaurant and good places to eat nearby. Rooms small but clean, nice mattress (a rarity in UK hotels that are not incredibly expense).
Stayed 3 nights in Mar 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint hotel very close to Kew Gdns
It was just right for our needs, a one night stay so we could go to Kew Gdns and Hampton Court. Clean, good beds, good bathroom. Staff were super helpful and helped us with our several pieces of luggage up the stairs. Had a good restaurant at the front. Had a lovely stay!
Stayed 1 night in Jul 2024

6/10 Okay

Regina

Stayed 2 nights in Jun 2024

10/10 Excellent

Claire

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

4/10 Poor

Stewart

Disliked: Property conditions & facilities, room comfort
Poor
Needs major improving spending on it carpets thread bear on stairs, no shelves for bathroom equipment,food average,7 sets of stairs to top attic room not for the over 60,s very hot room even taking into account temp at the time ,fan a waste of time, should be highlighted on booking as wouldn't have booked, al in all left one night early paid for 2.
Stayed 2 nights in Jun 2024

8/10 Good

Jayne

Liked: Cleanliness, staff & service
Very friendly and accommodating
Room was perfectly adequate, a little warm as it was at top with no air con but staff were very friendly and accommodating and offered a good full English breakfast, although It may be nice to have a continental option. Well placed hotel for Kew station
Stayed 3 nights in Jun 2024