You'll have the entire apartment to yourself and will only share it with other guests in your party.
Stayo Waterloo
4-star London apartment, connected to a shopping center in London City Centre
This smoke-free apartment building features free WiFi in public areas. Each apartment provides a kitchen with a refrigerator, an oven, a stovetop, and a microwave. Guests can appreciate conveniences like a washing machine and a dishwasher, and other amenities include free WiFi and a balcony. Housekeeping is available on request.
Stayo Waterloo offers 9 accommodations with hair dryers and irons/ironing boards. Rooms open to balconies or patios. Accommodations at this 4-star apartment have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations and complimentary toiletries.
This London apartment provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Housekeeping is provided on request.
Public areas are equipped with complimentary wireless Internet access.
Stayo Waterloo is a smoke-free property.
Languages
English, French, German, Italian, Polish, Spanish
Property amenities
Internet
Available in the apartment: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Family friendly
Free crib
Highchair
Kitchen
Coffee grinder
Cookware, dishware, and utensils
Dishwasher
Full-sized refrigerator/freezer
Microwave
Oven
Paper towels
Stovetop
Toaster
Dining
Dining table
Bedrooms
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Toilet paper
Towels provided
Living spaces
Dining table
Living room
Entertainment
Flat-screen TV
Outdoor areas
Balcony/patio
Laundry
Laundry detergent
Washing machine
Comfort
Heating
Pets
Service animals only (pets not allowed)
Suitability/Accessibility
No elevator
Smoke-free property
Services and conveniences
Housekeeping (on request)
Iron/ironing board
Location highlights
Connected to a shopping center
In a historical district
In the city center
Near a metro station
Near a train station
Safety features
Carbon monoxide detector (host has indicated there is a carbon monoxide detector on the property)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
9 units
Housekeeping (on request)
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 25
Check-out
Check-out before 10:00 AM
Contactless check-out available
Special check-in instructions
There is no front desk at this property
Guests will receive an email 24 hours before arrival with check-in instructions and lockbox information; access will be through a private entrance
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
Access methods
Lockbox, private entrance
Pets
Pets not allowed (service animals welcome)
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Deposit: GBP 250 per accommodation, per stay
We have included all charges provided to us by the property.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and high chair
This property accepts credit cards; cash is not accepted
Host has indicated there is a carbon monoxide detector on the property
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property is professionally cleaned
We should mention
This property does not have elevators
This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Property is also known as
LCS Southbank Apartments London
LCS Southbank London
LCS Southbank
Stayo Waterloo London
Stayo Waterloo Apartment
LCS Southbank Apartments
Stayo Waterloo Apartment London
Stayo Waterloo Reviews
Reviews
8.4
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 71 out of 135 reviews
10 - Excellent
71
Rating 8 - Good. 42 out of 135 reviews
8 - Good
42
Rating 6 - Okay. 9 out of 135 reviews
6 - Okay
9
Rating 4 - Poor. 4 out of 135 reviews
4 - Poor
4
Rating 2 - Terrible. 9 out of 135 reviews
2 - Terrible
9
8.6/10
Cleanliness
8.4/10
Staff & service
8.6/10
Amenities
9.0/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Joanne
Traveled with group
Dec 6, 2024
Liked: Cleanliness, room comfort
Great apartment
Excellent apartment very spacious with everything you could need. Bonus of balcony with fantastic views. Minute walk to Waterloo station. Only reason not given 5 stars is that sofa bed was not good for sleeping and we needed this for amount of guests. Overall would totally reccomend
Joanne
Stayed 2 nights in Nov 2024
4/10 Poor
Richard
Dec 2, 2024
Disliked: Cleanliness
The property much more confidential information than Expedia by far and was intrusive. A day before check-in while I was still in tne US, I filled out a form to get info on getting key to property. There is no LIVE person to address or answer questions. After filling out the form requiring personal financial information (linked to some company in California), I received another form to fill out just hours before check-in while arriving. This was quite stressful. This required enrollment in a company called Link, which then send you spam emails for other offers. Then just right before check in I received an email with info for the key. This company presents multiple layers of information requests open to identity theft. Then the place had an online youtube video on how to find the entrance to the initial gate (and one of three passcodes before actually getting the key to enter). This tells you how non-obvious the entry was. Then the couches, the floors, dining room seats, hallway carpet are completely covered in disgusting stains. I rented for a week and had not support - I ended up buying my own toilet paper when we ran out. The place itself was spacious and had a great kitchen on the plus side and, once we found the place it was convenient and close to the Waterloo train station. I would not rent from them again, mainly because of the poor communication and anxiety of having no prompt support.
Came from Cornwall for a birthday trip away. Amazing apartment. Central location. Needs a little paint touch up here and there but overall we thoroughly enjoyed our stay. Will defo return
Tanya
Stayed 3 nights in Sep 2024
2/10 Terrible
Dominic
Sep 16, 2024
Disliked: Cleanliness, amenities
I wouldn’t recommend this place for a dog!!! They broke inside the apartment I was living in and stole all my money and left everything else!!! Tried to call the owner and he said that he can’t do anything about it the crazy part is the person who broke in it had a key to the place
Dominic
Stayed 3 nights in Sep 2024
6/10 Okay
Irene
Traveled with family
Aug 11, 2024
Disliked: Cleanliness
Avoid Apartment 2
One of the large floor to ceiling windows was smashed and when I called I was told they knew about it and it was ok and it was safe. It was anything but safe as you could feel the broken glass from the outside. I also got a bit of glass in my foot. I then noticed a window in the kitchen was also broken. The blind in the bedroom fell down on the first night and hit my daughter in the head. The floors were very dirty and dusty needed a good wash. There was a dirty hanky u see the unit in the living room when we arrived and there was dust on the floors and crumbs on the sofa. Very disappointing and not what I was expecting to be going to. Should have added they tried to cover up the broken window in the kitchen by having the blind right down but this was also broke as it would not pull up. The fan in the bathroom didn’t work either.
It was a great location near the Waterloo train station. We are two families. Comfortable with full kitchen and living room. It is in the middle of the city. The place was a bit warm so we opened the windows so it was a bit noisy.
Ravee
Stayed 2 nights in May 2024
8/10 Good
Mary
Traveled with family
May 31, 2024
Liked: Cleanliness
Convenient London Apartment
Apartment is in a convenient location mext to Waterloo station. It wasnt really big enough for 5 of us and the fold out couch was unsuitable to sleep on. Luckily the couch worked. Overall clean, easy to get to and great location.
Great private location right by Waterloo Station to give you instant access to the Tube and regional trains. Full kitchen and laundry amenities were incredibly useful. I would rent again and have recommended to colleagues and family.
Ken
Stayed 9 nights in May 2024
8/10 Good
Kevin
Traveled with group
Oct 9, 2023
Liked: Cleanliness, room comfort
Good location, bigger than expected.
The apartment was perfect for the 3 of us staying. I hadn't realised that the biggest bedroom also had an en-suite so that was a nice bonus.
The only - very slight - downside was the lack of air conditioning. We visited during an unseasonably warm spell in October 2023 so it was a bit too hot at night but I would still stay again despite this. Oh, and the TV channels didn't work very well so we couldn't watch the rugby as we were getting ready to go out. That was the only time we tried the TV though.
Would recommend.
Kevin
Stayed 2 nights in Oct 2023
10/10 Excellent
Stewart
Traveled with group
Oct 1, 2023
Liked: Cleanliness, room comfort
Clean and comfortable
The apartment was very comfortable, well fernished and clean. The building felt very secure.
We were very happy with this property and I would have given 5 stars for everything except that there was no shelf space in the bathroom. Even a stool under the sink would have allowed me to place my toiletries on a surface rather than the floor. Overall, an excellent stay.
Andrew
8/10 Good
Jason James
Traveled with group
Sep 27, 2021
Liked: Cleanliness
Great location, not so comfortable.
Apartment was conveniently located right beside Waterloo station and only 3 stops to Piccadilly. We stayed in apartment number 8 and the apartment itself was very spacious. Unfortunately, the apartment was extremely warm and stuffy as we were only able to open the doors to the balcony on one side as there are no openable windows in the kitchen/dining/sitting room (not a lot can be done).
The sofas in the living room need to be replaced as they were filthy dirty which is a pity as the rest of the apartment was immaculate, including both bathrooms.
The bedding left a lot to be desired and could do with being replaced as the micro fiber duvets and pillows are extremely uncomfortable. Given the price we paid for the apartment we expected to have a better nights sleep as we had to leave the doors open for air (even with the fan on that was provided) and the bedding made for a very uncomfortable nights sleep. (feedback from both bedrooms as we were a party of 4)
All in all we would return if the above mentioned suggestions/issues were rectified.
Excellent Location and very clean and tidy. Would definitely stay here again
Gary
Stayed 2 nights in Sep 2021
2/10 Terrible
Fejiro
Aug 14, 2021
Fejiro
Stayed 2 nights in Aug 2021
8/10 Good
Verified traveler
Traveled with family
Jul 14, 2021
Liked: Cleanliness, amenities
Handy apartment near Waterloo. When we arrived the TV was broken but we were quickly moved to a different apartment with a working TV. In the morning we couldn't get hot water for showers. Overall, the amenities in the apartment and the location was great..we were just a little bit let down by the broken TV and cold showers. Having said that, I would use them again.
Verified traveler
Stayed 1 night in Jul 2021
10/10 Excellent
Banji
Business traveler
Apr 12, 2021
Liked: Cleanliness, room comfort
Banji
Stayed 2 nights in Apr 2021
8/10 Good
Ms S
Dec 14, 2020
Liked: Cleanliness, room comfort
Happy To Go Back Again & Again!
I do love this property! The location. The size of the apartment. The facilities! The balcony. There is great wi-fi in the apartment too - very fast (if that is important to you). The property owners can be easily contacted if you have any problems - which is always a good thing.
The only downsides - the beds are not very comfortable; I think the mattresses need to be deeper, so you can get a better nights sleep. And there is no bath-mat for the bath - believe me the bath is way too slippery to have a shower without one!
But do go and stay as I'm sure you will love it!