Friendly helpful staff, clean comfortable room. I have walking issues. The first stay, the staff found me a room without stairs, downstairs, access by elevator. My second stay was on the ground level floor in a larger room. The room was showing its age but was comfortable. The breakfast is buffet style, lots of choice and like all hotels, very expensive. There are pubs and a good Italian restaurant within walking distance. I would probably stay again. Thank you to the staff.