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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Daily continental breakfast (GBP 22.9 per person)
Bar (on property)
Bar (on property)
Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Business services
  • Bar
  • Housekeeping
$126
includes taxes & fees
Jan 5 - Jan 6, 2026

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪37 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Twin Room, 2 Twin Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Twin Beds

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room, 1 Twin Bed

Standard Single Room, 1 Twin Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Twin Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Lancaster Gate Hotel

3-star hotel in London City Centre
This smoke-free hotel features a bar/lounge, a meeting room, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area, and a front-desk safe are onsite.
Lancaster Gate Hotel offers 196 accommodations with safes and coffee/tea makers. LCD televisions come with satellite channels and pay movies.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Lancaster Gate Hotel features multilingual staff, tour/ticket assistance, and a front-desk safe. Wireless Internet access is complimentary. A bar/lounge is on site where guests can unwind with a drink. This Victorian hotel also offers a television in a common area and an elevator. Guests can use the health club at a partner property.

Lancaster Gate Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Elevator

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately GBP 22.9 for adults and GBP 11.45 for children
  • Late check-out fee: GBP 50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 369 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 174 out of 1004 reviews
Rating 4 - Poor. 58 out of 1004 reviews
Rating 2 - Terrible. 25 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Stayed 6 nights in Sep 2025

10/10 Excellent

Sahil

Stayed 2 nights in Sep 2025

8/10 Good

Anthony, SANFORD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shower valve was stuck on hot needs repair. Cooked breakfast was poor quality. Just have coffee, toast etc next time. Staff very friendly, clean comfortable quiet, overall i would stay here again
Good location on a quiet street
Stayed 2 nights in Sep 2025

6/10 Okay

MICHAEL

Stayed 3 nights in Sep 2025

6/10 Okay

Al

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wifi was very poor in rooms. Buffet breakfast was overpriced and barely tolerable quality. No bar soap, no Kleenex, no facecloth, no phone in room, no refrigerator in room. Comforter was too heavy - no alternative blankets. Good location for busing to Trafalgar Square etc.
Stayed 1 night in Sep 2025

6/10 Okay

christopher m

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort

Good hotel for the price(it's London) & near svcs

Overall a good place & within 5 blocks of many restaurants, services, the Tube & hopon hopoff busses, but could use some improvements to make it more comfortable. Mattresses def could be more comfy, maybe add memory foam toppers, something so they don't feel so hard. Also, no washrags avbl...handowels are too big to use in the shower. Bigger soap dispensers for shower. In general, a water fountain somewhere for guests to fill bottles and an ice machine.
Stayed 6 nights in Sep 2025

10/10 Excellent

suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
we were assigned a very small room The desk reception were very helpful and quickly changed our room to one substantially larger They were helpful and very pleasant Room very clean Conveniently located a short walk to Queensway or Bayswater underground stations
Stayed 2 nights in Sep 2025

8/10 Good

Muhammad

Stayed 2 nights in Sep 2025

8/10 Good

Vivienne

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2025

8/10 Good

Timothy

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was good with decent sized rooms. The location is OK although very convenient for the Swan pub which became our end of day go-to location for a pint (or two), and Lancaster Gate tube stop is a short walk away Check in was bit of an ordeal. A new computer system had just gone live and all the details I had provided on the original reservation had to be re-entered. I know this is not the fault of the front desk staff but they have to deal with annoyed customers (like me). A temporary issue I'm sure, but not a good customer experience. Some things to note from my stay: - some rooms require you to climb stairs to get to them even though you rode the lift/elevator. If you're a handicapped traveler be sure to NOT get one of these rooms. - in my bathroom the shower water fluctuated randomly from scalding hot to freezing cold. I reported this to the front desk and maybe it has been addressed. My travel companion did not have this issue in this room.
Stayed 2 nights in Sep 2025

6/10 Okay

Natalie

Disliked: Property conditions & facilities
Stayed 6 nights in Sep 2025

6/10 Okay

Nicole

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Our stay here lasted several days. The location was excellent—centrally located to almost everything we wanted to do and see, with an underground station just a short walk away. The neighborhood felt safe, and the staff were all wonderful and very accommodating. That said, there were some downsides. Our room and bathroom both had visible mold, and the hotel overall had a noticeable mildew smell. The shower water temperature was inconsistent, staying lukewarm at best and often dropping to cold, though the tub shower head did provide hot water. Overall, this hotel works well for a short stay, but for four or more days I would choose somewhere else.
Stayed 4 nights in Sep 2025

8/10 Good

Bruce

Great location, multiple diner options close by, handy short taxi to Paddington & Heathrow Express
Stayed 1 night in Sep 2025

8/10 Good

Rachelle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great, close to Underground and Paddington Station, Hyde Park & Kensington just around the corner. Close to shops. Friendly staff and very helpful. Could use an upgrade on the carpet in the room, bar soap and facial tissue would be a bonus. All in all great stay,
Stayed 5 nights in Sep 2025

6/10 Okay

Emily

Traveled with group
Stayed 3 nights in Sep 2025

10/10 Excellent

Zefan

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 2 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness
Stayed 1 night in Sep 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Gary, Mint Hill

Liked: Cleanliness, staff & service, property conditions & facilities
I chose this property for location. It did not disappoint. The hotel is clean, quiet and had air conditioning. My only complaint was the room we had was small compared to what I am use to.
Stayed 2 nights in Aug 2025

10/10 Excellent

Penny

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything we needed. Transportation, dining, shopping, parks.
Stayed 4 nights in Aug 2025

10/10 Excellent

Jenny

Traveled with group
Liked: Cleanliness, staff & service, amenities
The staff could not be more helpful and friendly. Just a short walk from tube stations and bus stop. However, be very careful with water. Being in an old building temp of water changes on its own. That is the only negative thing I can say
Stayed 5 nights in Aug 2025

6/10 Okay

Elif

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

2/10 Terrible

Beth

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

George

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 6 nights in May 2025

4/10 Poor

Karen

Traveled with family
Beds were uncomfortable. The floor lowered in hallway and was easy to trip on. Someone overflowed sink or tub above and flooded our room
Stayed 4 nights in Aug 2025